Additional Reviews
Aug 2019: Living here has the basic luxuries that keep you happy. Ample parking, maintenance, pool. The gym should be open all day based on a key or keycard so folks who get off work after 6pm can still work out. Review from Google Aug 2019: Very nice place to live in, maintenance crew is great. Thankfully we've had wonderful neighbors which makes the experience so much better... Review from Google Aug 2019: As of Aug 6, 2019 I was notified this situation in my post is resolved. I will update this review in 3 months. I hope to give a better review because this apartment complex has great potential.
I go there to visit family. I myself wouldnt live there even if the apartment is free. Most of her neighbors are horrible and have no consideration. Management has given her poor excuses to move her to the 1st floor which she obviously needs to to her limited mobility due to her health.
Why in the world would I live there. Thank God I dont but I feel sorry for my family who does live there. Review from Google Jul 2019: I love the neighborhood and the location. Its clean and a calm environment. Been living here for 5 years. Never really had an issue with anything. Maintenance and staff is always on top of everything. just renewed another year.! Review from Google Jul 2019: Community looks nice, well maintained, response to maintenance is quick and effective, personnel is very professional. A little security would come a long way though, there sometimes are unsavory characters around the property and packages have been stolen Review from Google Jul 2019: I go there to visit family. I myself wouldnt live there even if the apartment is free. Most of her neighbors are horrible and have no consideration. Management has given her poor excuses to move her to the 1st floor which she obviously needs to to her limited mobility due to her health.
Why in the world would I live there. Thank God I dont but I feel sorry for my family who does live there. Review from Google Jul 2019: Great place to live I have been residing here since 2014 and I have enjoyed every moments my neighbors are great the staff is great. The rent is also great Review from Google Jul 2019: Great place awesome staff been here 8 years and it been wonderful... will recommend to everyone. Review from Google Jul 2019: Great place awesome staff been here 8 years and it been wonderful... will recommend to everyone. Review from Google Jun 2019: I want to give a huge thank you to Delia for being so helpful during this process. The staff is also really nice and polite. The apartment is too cute and I love it! I can’t wait to make this our home! Review from Google Jan 2019: The employees at the office are useless. You go in and they're too pompous to even greet you. One of the maintenance guys is rude as all hell and makes rude accusations. One time he threatened to call an animal control unit on my pet because he visited (several days LATE, mind you) my apartment. I got him together REAL QUICK and he since has stopped visiting. I pay rent, I expect to be treated like a human. If you don't like your job, quit. Simple. Review from Google Oct 2018: The staff and maintenance are rude and bias. They all live in the complex and they’re very nosey and all in people’s business. They are very rude and they don’t care about their residents. They have “inspections†and will walk right into your house without knocking or anything. There was a leak in my bathroom due to them fixing the apartment above me yet they didn’t come to check it until the next day and that was only because I showed up in person demanding someone to come fix what they messed up. The leak expanded to my closet and destroyed all of my clothes. These people have no empathy or compassion. They want to fine people for every little thing with no proof. They take their jobs personally since they live here and they are not professional at all. They are not respectful of your space or privacy. They go around taking pictu Review from Google Aug 2018: Office and Maintenance have been good to me and my family, great location since we are fairly close to the highway and Waterford Lakes. Maintenance always say Hi when passing by, for a Large apt community it is really kept up pretty good. If these people below me are not really happy and not grateful for the price of these units especially since apts in the Orlando area are high now a days then they should just get a house then. Review from Google Jul 2018: Horrible apartment staff. Called 30 times and when I told my brother to call from a different number, they immediately picked up.
I’ve had leak months before and I guess they have a personal vendetta. Review from Google May 2018: Lived here for 2yrs broke 3rd year lease.Office staff is horrible, management company is even worse. Apartment isn't worth the price even though it is low and they raised the rent. Maintenance request take weeks to get done.. according to the office visitors and limited to 2 days only. Gates never work. Dont bother moving here it will be nothing. But a headache. Review from Google Nov 2017: I have lived in the Wentworth Apartments for about 7 months and I will not be moving until I am ready to buy my House.
The staff (maintenance and front office) are very happy when I call or stop by the office, they are helpful, welcoming and very attentive to my needs or concerns. I had an issue after hours and one of the maintenance workers saw me, and in that moment came to help me.
I have inquired about different things or made request, they responded and/or addressed the issues in a good time frame. I have lived in numerous apartments and this is the only one where I feel like me being a resident is important and respected. They make you feel like family, and do all they can to take care of anything, so that you can live comfortably and happy. Review from Google Aug 2017: i have lived here approx 3 years i love my apartment i just wish the staff/company would follow through on what they say - i have grandchildren and understand they will jump and run and if this was done at a reasonable hour i would not mind but the child upstairs has been doing this for over a year between 730 pm and 4 am every day i do not blame the child i blame the parents at this time a child that age should be in bed but also Wentworth has done nothing after reporting it more than a dozen times - i have a a leak in by guest bathroom for 3 yrs and they supposedly checked it 2x and said there is no leak in the meantime by beautiful floor is now one huge water stain and just getting bigger (right now it is halfway into my kitchen) i truly love my apartment it is situated in a great area close to so many things -just wish it would look like t Review from Google Aug 2017: DO NOT MOVE HERE! The only good thing about this place is the price. They really don't care about their tenants. The office staff is horrible, never nice. I always get a " I will call you back when I know" and I never get a call back! Why is that so hard to do? My A.C. brakes every month. There are roaches everywhere and I can't seem to get rid of them. I have requested pest control almost every week now! They could careless about the roaches, I have told management as well and they do nothing. Recently my dishwasher started leaking water everywhere. They said we have to order one, ok great. It has been over a month and I keep getting excuses as why it hasn't been installed yet. I was fine with this apartment complex in the beginning until new management took over. Now it is worse. Office staff needs to work on their customer service more and Review from Google Aug 2017: Like 50% of there tenants are Spanish Speakers, most of them elderly with limited English Proficiency. There is not Staff empathy with them in communicating in Spanish. Limited Bilingual Personel Review from Google Jul 2017: The only reason you should ever consider living here is for the price. If not AVOID IT! they are always having inspections but never fixing anything! Just checking if your apartment is clean. Our dishwasher hasn't worked for 4 months and all they have said is they need to order parts. Well when are the parts arriving??? Today they are fixing the asphalt so they towed about 20 cars this morning. Wentworth is terrible and does not care about their residents. Review from Google Jun 2017: So far I've had a great experience with the staff. I was assisted by Wilson and he truly
helped me from the minute I walked in the door to the day I received my key. He was patient, kind and very welcoming. He kept great communication with me thru the entire application process. So far I can give the staff an A+ for their great work. And my apartment is spacious and gorgeous. Review from Google Apr 2017: Signed a second year because I didn't have time to find another place.
There a bugs and roaches everywhere. And I clean the entire apartment every week.
The KITCHEN NEEDS an UPGRADE!!!
The dishwasher was falling out of place and mold was growing inside of it.
I opened the microwave door and the entire handle came off.
The carpets were not cleaned properly when we moved in.
The first time I opened my windows there were mold and all kind of bugs.
There was a leak from another apartment flowing into my bathroom and closet.
The staff always has an attitude.
The ENTIRE APARTMENT COMPLEX NEEDS AN UPGRADE!
Review from 4/20/17 on Google Feb 2017: Just went in here to inquire. THE WORST SERVICE I'VE EVER HAD. The person working at the leasing office sat there on his phone and ignored me for 10 minutes. When he finally addressed me he didn't even look up from his phone. I've been to Pinnacle properties before, and it wasn't this bad. Worst service ever. Pinnacle should really look into what kind of people they are hiring. Definitely doesn't align with their traditional customer service.
Review from 2/10/17 on Google Jan 2017: --discriminating against the not so wealthy--I have lived here for over 2 years (not because I like because i am saving money to move the hell out) this company has changed management companies and since that has happened it has gone down hill.Maintenance is horrendous they are never ever on time they say it will be taken care of in 48 hours-what a load of crap-i have had the same problem for as long as i have been here. don't get me wrong the rent is great but it seems to me that because of the government help the community is under they think we are less important or even less HUMAN than everybody else-talk about discriminating against the not so wealthy.
Review from 1/3/17 on Google Oct 2016: Mostly families and young couples. Personally I enjoyed the private drive and ample parking and safe area.
Review from 10/14/16 on Google