Additional Reviews
Jun 2018: My sister was diagnosed with aggressive stage 4 lymphoma. She's completely incapable of living on her own so she moved in with me. Wolverine crossing is so greedy that they won't let a 22 year old college student with no insurance out of the last few months of her contract. Now she has to pay for cancer on her own and also pay for a place she can't live in anymore. Review from Google May 2018: I enjoyed living here for the time I was here. Nice pools, nice gym, and laundry in every building. There were many complications with transferring the lease though, so don't try and sell it. The staff tends to be on different pages most of the time, so skip the staff and take your concerns to Bart. He's very helpful and will set aside all the time in the world to take care of you. Review from Google May 2018: Honestly, really bad. I've never had issues with a housing complex before, but Wolverine Crossing has some serious issues. First off, I only moved in because I got a good deal. Because in the lease agreement, you sign away your right to a trial by a jury of your peers (I'm serious).
Since I lived there (less than 6 months), 3 of the 6 people in my apartment moved out. 2 of us opting to keep paying rent at Wolverine, but live elsewhere. Management is powerless, they just enforce the crazy policies from the parent company. They have events all the time trying to get people to renew, and have called, emailed, and texted me about renewing my lease. They are desperate because turnover is so high. So few people stay. Also, prices are way too high to justify the housing. The gym is great though. So if that's literally the one thing you're looking f Review from Google Apr 2018: Visitor parking is a joke. The nearest sign stating restricted visitor hours was 6 spaces from where I parked, and the sign directly in front of my parking space was a simple green and white Visitor Parking with arrows (no time restrictions stated). After a long day of driving from out of state to pack up my student, I walk out to my vehicle at 8am and find it booted and walk down to find the other sign stating visitor parking requires a permit from 2am to 8am, so how does someone get a parking pass when you arrive at 11pm and the office hours are 9am to 6pm?? Thanks for the $60 boot! Review from Google Apr 2018: April 2018 WORST PLACE EVER!! I see April is doing nothing for almost everyone here! Yes, management is a joke! GIRLS DO NOT LIVE HERE!! DANGER! YOU CAN BE RAPED IN YOUR SLEEP!!!! management and non speaking maintenance will come in your LOCKED bedroom door at will! This issue so scary! They will steal and they can attack or harm you!
On another note, they cleaned since a roommate moved out (early, big surprise!) and the floors were wet in the kitchen, nobody told me and there was no sign, I fell and hit my head. I notified management and nobody even bothered to respond!!!! DO NOT RISK YOUR LIFE HERE, ESPECIALLY GIRLS< YOU CAN BE RAPED! Mar 2018: Horrible place to live. I should have read all the negative reviews here and elsewhere before signing a lease - my bad, and I'm paying for it. There are plenty of alternative places that are much cheaper to live. Just be aware that from the looks of the reviews, the good ones are being posted by management. You've been warned to stay away. If you don't it's your fault and you have no one to blame but yourself. can't wait to leave! Review from Google Feb 2018: Management is a joke. They only care about money. I had a roommate who kept alcohol in the apartment. I was going to school full time and working. I was never home, and never knew he had alcohol there. Management ended up changing all four of us even after I sat down and spoke with April for a good half hour. This is the tip of the iceberg. Full time school and work was enough. Having to deal with this garbage on top was too much. Review from Google Feb 2018: This place is the epitome of student living. The carpets and flooring are old and used, the neighbors are noisy, and the staff is overworked. I knew all of this going into my lease though. I've seen lots of negative reviews from people on all of these things, despite the fact that they are all things to be expected of when living in student housing. Read reviews online, read your lease agreement, don't expect too much, and you won't be disappointed (though for the money you can get a much nicer place somewhere). I chose to live here knowing these things, since I could pick my roommates on their roommate finder (huge plus when moving from out of state) and because I wanted a social, dorm like experience, both of which I got.
My complaint with this property however, is with the staff and the way they handle finances. Since I am a student my par Review from Google Jan 2018: I lived at Wolverine from August 2016 to May 2017 before leaving for something cheaper. I am now considering moving back. I loved it there, the apartment security was top notch, all the staff I felt with were amazing and their roommate pairing actually worked well, everyone in my apartment got along great and the guys I lived with are actually some of my best friends now. Reading through some of the reviews on here is crazy, I never experienced any of the problems that people are giving 1 star for. I would highly recommend wolverine to anyone looking for an apartment close to campus with excellent security and fast internet (best part) 👠Review from Google Jan 2018: I was visiting my friend and there were no visitor parking spots left so I parked right next to visitors parking and I got towed and I hadn’t even been there 12 hours. My friend then called explaining this concern and she was hung up on. Would not recommend this place to anyone. Aweful customer service and terrible living arrangements. Review from Google Jan 2018: Some on the staff are nice, others are just plain ambivalent and could care less (Bart Gibb, the property manager in particular). If you have a disability, stay away from this place - it's not accessible unless you are willing to walk a mile out of your way. My son was on crutches after an injury and it took him 45 minutes to get from his room to his apartment.
Also, paying top $ for a single room apartment got my son an old room that had not been renovated, was severely damaged, stinks, and had sub-par amenities.
If you ever get a medical condition that warrants emergent care and have to leave the property permanently, they WILL NOT modify your lease. Having tried to sell my son's lease, they DID NOT FOLLOW STATE LAW and now, I've got this going to an attorney to deal with the aggravation of this complex. THERE IS NO EMPATHY ON THE PAR Review from Google Jan 2018: I will try and avoid living here when my lease ends. I get that no place is perfect but there are some things this place definitely needs work on.
1.My biggest issue is the clothes washing machines and dryers. The machines work well but the card readers takes several swipes to register and they take a charge from $5-$10 to make sure you can actually pay the $1.50 it costs to wash clothes then it returns it. That said as embarrassing as it is to say I am a college student on a pretty tight budget and when they take that $10 I have gotten a couple of overdraft charges which made my $1.50 load of laundry into a $26.50 load of laundry. On top of this several of the washing machines and dryers have been broken through out my time here. Many of the dryers are so bad other residents have started posting notes on the dryers to avoid.
2.The dryers Review from Google Jan 2018: would not recommend this property to anyone!!! They are horrible. The rooms are disgusting and they promise you roommates that have similar interests as yours AND THEY DONT! There are no cleaning checks which means your apartments becomes so filthy. Not to mention what you pay for is insane!!!!!! I pay $452 for a SHARED ROOM THAT IS GROSS WITH not clean roommates. Other places charge lower for a private room. When they show you around they show you a nice apartment but yours looks nothing similar. I want to sell and get out of here so bad but everyone else is trying to sell because it is horrible. The people who work here are only after your money and aren’t worried about how you are doing or if you have concerns or are wanting to get out. DO NOT LIVE HERE! Review from Google Nov 2017: The free gym is nice. Other than that I was pretty dissapointed. I lived there for about 5 months before I found somewhere much better. These were my main issues.
1. it is way more expensive than what it’s worth. There I paid 400 a month for a shared room. When I moved out to a different place I paid 300 for a private room!
2. I was put with a PSYCHOTIC roommate that made extra keys and gave them to people she barely knew, would walk out when I had company over in only her UNDERWEAR. Had a cat, that I was NOT notified of and I am allergic to cats. She kept the litter box in the living room and never cleaned it so I got sick from the rotting feces for a month before management finally made her put it in her room. She got mad at that and went around claiming I raped her cat. She flashed maintenance to try to persuade them not to tell on her il Review from Google Aug 2017: Wolverine crossing is THE BEST. I have lived at so many apartment complexes in Orem/Provo and this place really stands out. The staff is so nice and there are tons of events. This is probably one of the most social properties I've ever been to and every weekend their pool is the place to be there's always people to play volleyball with or to talk to in the hot tub. Wolverine crossing is more than just a place to eat and sleep it's a great place to meet new people and where the staff really care about their residents. I wish I would have started my college experience living here.
Review from 8/15/17 on Google Aug 2017: I moved over from Australia and I was really worried about the moving process but Wolverine Crossing made everything so easy and the staff were really kind. It's been a super fun place to live so far, there are so many events where you can meet people and get free food! I love it here!
Review from 8/11/17 on Google Aug 2017: This is a wonderfully social complex. It's location is optimal being night next to UVU and the bus stop. The staff here do their very best to fix things quickly and answer any questions you may have. There are fantastic events that are great for building a social life and there are lounges created to help you study for finals. Overall, Wolverine Crossing is a well rounded, fantastic place to live.
Review from 8/10/17 on Google Aug 2017: The WORST place to live. The whole 3rd floor smells like dirty laundry all the time. If something breaks, then they rarely if ever fix it. Your never going to get your deposit back by the way, and your having a laugh if you think you can get out of a lease early. The front office and phone support staff have no idea how to help you through ANY significant problem you might have. The other people who live there tend to be really loud and rude (not all of them, but a lot).
My girlfriend lived there for 2 1/2 years and it was the worst experience. The new management doesn't care at all about you, and they only care about getting your money.
Review from 8/2/17 on Google Jul 2017: I love living at wolverine crossing because there is so much going on all the time and it has really helped me to meet people. I was really nervous about moving away from home but it has been such a fun place and ive met some of my closest friends here. The amenities are definitely worth it as well, I love that we have a hot tub!
Review from 7/28/17 on Google Jul 2017: I have lived here for the past few months, and everyone has been awesome and friendly. Maintenance and staff has been great and comes to help within the next day after putting in a maintenance request. The location is very convenient and the amenities (pools, hot tubs, basketball and volleyball courts) make living here even better!
Review from 7/28/17 on Google May 2017: Living here has been fairly nice. Wolverine Crossing has the best amenities (huge gym, two pools, two hot tubs) that I've seen at any student housing in this area. However, don't believe the show room they show you. It has never been lived in and looks immaculate. Upon moving in, I realized that's not what the real rooms look like. I pay $560 a month for a private room and it's way overpriced. Wolverine Crossing is in desperate need of a renovation. Cupboards & counters are disgusting and old, huge stains all over the carpet everywhere in my room (I put in a work order to have them replaced but they weren't "stained" enough), both of the horribly old couches that came in the family room had multiple huge holes ripped in them, and the floor in the kitchen had definitely not been cleaned in years, if it even had ever been cleaned.
Review from 5/2/17 on Google