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Jul 2019: The management now is better than ever. Our apartment manager is on top of the residents needs. There are constant activities, work orders are attended to completely and promptly, and he always makes time to chat.
The location is awesome, it is a 5-min walk from campus. On cold and snowy days, this location makes all the difference. The pool is well taken care of and tons of fun during the summer. It's also right next to Kiwanas, just hop the fence and you're there. The clubhouse is great for ward activities and the brand new ping-pong table is lots of fun. The bedrooms are spacious, with lots of closet room. There is parking available and a laundry room on-site. Overall, it's a good time here. Review from Google
Jul 2019: Park Plaza is not a terrible place to live but it is certainly not worth $335/month in my opinion. The location has been great for me but I feel like you could get an apartment of better quality for the price. Also, apparently utilities are supposed to average $35 dollars a month but, for what it’s worth, it’s more like $40-45. The only reason I’m staying here is because I got a discount for renewing my lease. I would not recommend Park Plaza to a friend at the standard price, even with the free pizza incentive they offer us for referrals. Review from Google
Jul 2019: Ward is great, location is great, pool is nice, lots of closet space. Rent is way too high for the quality of the apartments and amenities. The apartments themselves are not high quality at all. Everything seems to be falling apart every where, and the layout is very cramped. Maintenance is not quick to respond to requests. We spent 1.5 months with our water heater constantly failing in January and February. Maintenance was not very helpful until 1.5 months after the issue started. You're basically paying the same as Heritage here, and the difference in quality is huge. And they continue to up the rent. Cleaning checks are also often ridiculous. They focus on the most obscure things. New management is nice though. I enjoyed my time here, but I won't be living here again. Review from Google
Jun 2019: I honestly had no issues living here. Good, reasonable management and it is super close to campus. Review from Google
Jun 2019: I honestly had no issues living here. Good, reasonable management and it is super close to campus. Review from Google
Jun 2019: I’ve lived in park plaza for over a year now and have been through 3 different management teams. The most recent management has entirely changed the atmosphere for the better. The WiFi is still atrociously slow, so I do all my important online work on campus. The new laundry machines are excellent and I have not had a problem with them since their installation. The pool is usually only open July-September. The social life is very high quality. The proximity to campus could not be any better, I commute back and forth between BYU campus and home over 10 times a week by foot (a simple 7-10 minute walk to most my campus classes). Parking enforcement is asinine. If you have friends over, drive them over yourself in your stickered vehicle to avoid a $75+ parking citation/boot for your friends. Rent is very affordable. Overall positive experience with new management. 4 stars. Review from Google
May 2019: The apartments are fairly roomy and the new management is nice, the location is very close to the UVX express bus which is very convenient. Review from Google
May 2019: Really close to everything! BYU and Kiwanis park is just next to it! The gym, VASA is close that you can walk to it. Amazing!!! Review from GoogleHottest Gossip about Muhammadu Buharis Health this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413 Buharis Health: The Latest this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413...read more
Where are water, TPs, and sanitizers? Please help others. Hi everyone, https://www.livesomewhere.com/communities/uploadedpbi/fl/2013-jul-21/cr10/pb20/sec421/21587njpg To help minimize people driving to stores and it already sold out, if you or someon...read more
Feb 2019: Management we're terrible, takes months to get the hot water up and running again, the toilet wouldn't flush. I think I got maybe 1/8 the of my deposit back. Parking sucksDec 2018: Park Plaza has so much potential, but many things have just been ridiculous. Our water currently has no pressure and will randomly shut off, our appliances are old, and our carpet is disgusting from previous tenants. All of the beds are supported by cinder blocks and the front door doesn't close all the way letting heat out.
The low price and location was the most attractive part of Park Plaza and now they are increasing rent, the amount we pay for parking passes, and making us pay for internet which we now get for free.
I am very displeased with what has happened here, and hope that the new management will see that they are not providing for their tenants as well as they should be. Review from Google
Nov 2018: The apartments are in generally good repair, and maintenance is quick to respond. The amenities are good, though why on earth parking isn't an included amenity and is an additional $50 a semester I can't say, especially because there is extremely limited parking anywhere nearby due to it's location on a busy street. Basic things like vacuums are shared between apartments, which can be frustrating. Prices seem to vary by time of year instead of by contract. Im paying $20 less than my roomate, even though we have the same contract, and someone in an identical room is paying 20$ less than me. Finding decent management in Provo will always be hard but I'd still say that given eveything, this is a better management experience than I've had in the past. Review from GoogleOct 2018: New manager within the last month. Isn’t satisfactory. Review from GoogleOct 2018: I've lived at park plaza for 4 months now. Considering the low price of the housing, I have tolerated the shortcomings of the complex. I tolerated the lack of AC control (despite 3 maintenance requests failing to fix the problem). I tolerated several (6+) burned out light bulbs. I tolerated the impressively small bathroom which is expected to be shared by 4 people. I tolerated the abundant lack of cleaning checks to keep my roommates in check. I tolerated the pool not being open for over 1/2 the summer (though heavily advertised as a functional amenity). I tolerated the several cosmetic damages to the apartment. I tolerated the dryers not working.
That toleration was buried in an avalanche of inadequacy today.
Today, I learned that the only type of people that park plaza can comfortably house are those who are comfortable washing their own Review from Google
Sep 2018: I love living at Park Plaza. The apartments are comfortable, the location unbeatable, the people are awesome, and the managers are super nice. I love the pool - it is actually open, and the landscape (pine trees) - it makes you feel like you're in a mountain cabin. Like most apartments, it isn't new; but the upkeep is stellar and shows that the owners actually care. I would recommend to a friend. Review from GoogleFeb 2018: [EDIT]: Although at first it seemed that we were faulted for a system glitch on their part, a little persistent inquiry yielded a satisfactory fix. And they were quick about it too. Props to management.
Pros:
not terribly expensive
Close to campus
Carpeted living room
8 month contract available
Great Ward
Some parking spots for guests!
Cons:
Less furnished than most places
Pool troubles
Relatively expensive parking
Moved here because initially, it looked like it would be cheaper than liberty on 8th, which is where I was living. But I end up paying just a tad bit more here after utilities and the parking and internet. Oh well.
Our carpet isn't that bad, I mean, its fine, nothing special. And it’s nicer than no carpet because it means you can sit on the floor comfortably for movies. I think this might just be our room, but we have pul Review from GoogleFeb 2018: This place is horrible. DO NOT move here. The apartments are decades old and have never been renovated or upgraded. The carpet is disgusting and brown from stains. The owners allow their manager to keep pets but not their tenants? Inconsistent. They're extremely non-communicative about fees. The rent is ridiculously high for such trashy apartments. Who cares if you live across from campus? They'd have 0 stars if I could give it. I will never rent from Nelson Brothers again. They took money out of my deposit without my authorization as well. The list goes on and on.
In response to the managers post. Yes you did explain that the manager has a different lease than tenants. That does not change the fact that it's inconsistent business on the part of Nelson Brothers. Also, I removed a review with a promise from the manager that I'd be sent another Review from GoogleJan 2018: worst place ever. management super unprofessional and fees everywhere. would have rather have been homeless for sure. Review from Google
Jan 2018: This is honestly the first negative review I've written. I like to think I'm a pretty reasonable guy, and am easily satisfied if a business owner makes a good-faith effort to address the needs of his/her clientele. But I've had quite a disappointing experience with Park Plaza, and wanted to warn others before they are enticed by the low price like I was.
My main issue is with their unabashed dishonesty. They have lied about supposed "lists" that they put us on when requesting apartment fixes. I know this because I have personally gone in to request a fix, but when we follow up with them, they deny us ever having communicated with them. Also, when I sued the towing company (that's a separate story), the management submitted several false statements to the court, inventing phone conversations that never happened. Luckily, I still won the case d Review from GoogleDec 2017: -No desk
-Mildew/Mold smell from the entire apartment. Not a verifiable fact, (unless you want to go in there with test strips) you'll have to take my word for it. Windows were all misty when there was no mist, with interesting black spots. Gross, hated cleaning that.
-Thermostat-- Started at 67 F, you turned it up, and it held the temperature for an hour or so. Then it went right back to 67 F in around 3 hours. WAY too cold. Some people got space heaters after they jimmied the thermostats.
-the Bathroom fan did not work from the beginning. Was never fixed.
-The chairs creak. Like you are an overgrown hippo.
-Ward was cliquish. Review from GoogleSep 2017: Management super unprofessional. So many problems with my apartment. The maintenance guy is sweet but I saw him way too much. (Ants, broken oven, broken shower, no water for 5 days)
Review from 9/4/17 on Google
Jan 2017: The location is great and the other tenants are good too, but that's where the benefits end. Their amenities are nothing but trash and the management is very greedy. No desks, they make us share vacuums with other apartments, water and electricity constantly break down, there's no parking REMOTELY close for visitors, and they force you to move out so they can clean even if you are renewing. Avoid at all costs. Review from GoogleMay 2016: I loved living here! It may be more expensive than other places, but the apartments are in good condition and you're really close to campus, which is nice. I also enjoyed having Kiwanis Park in my backyard. Management is really nice and willing to help, they send out reminder emails every month for rent and cleaning. Maintenance requests are handled pretty quickly too. They are pretty strict on things such as cleaning checks, but that ensures the apartments stay in good condition. Total cost is $340/month ($295 rent, $45 utilities), the ward is great. They have a pool, but it's only open during the spring/summer. Sometimes they are hard to get a hold of though, especially if you spend all day on campus. Review from Google