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Nov 2019: I've seen a ton of complaints about things like bugs and noise and cold winters, but I haven't experienced any of that, though I live on the top floor so that's probably a big part of the factor. Honestly, I've had no unreasonable problems while living here. The only issue is the high cost; you'll definitely be able to find cheaper options elsewhere, as the rent and fees have a tendency to slowly rise and quickly stack up. Review from Google
Oct 2019: Moved into Canyon View Apartments in June of 2017 and moved out August of 2019. We were moving from Las Vegas to Orem Utah as my husband took a different job with the United States Postal Service. The deposits were all mucked up when we were sitting down signing the lease. We spent an extra few days in our hotel room as the apartment wasn't ready. We had one problem after another shortly after moving in our fireplace was removed. Then we had issues with our hot water heater in August of 2018 after I had knee surgery and was not able to move around and we were without hot water for several days. Lived in the apartment just over two years. the apartment was being renovated prior to us moving in the floors were disaster the baseboards were never changed out the blinds were measured but they were too long the windows wouldn't open. The cleaning crew that was to clean the apartment before we moved in did a horrible job Review from Google
Sep 2019: Me and my wife loved living here. We lived in a 1b1b apartment which are really big and nice. Community is clean and office staff is really polite and good to work with. Whenever we had some issues with the amenities or the apartment services they were quick in fixing or providing with the resolution. Review from GoogleMay 2019: I was bullied into paying over $400 for the repainting of a room that just needed a 3 inch by 3 inch drywall patch. (Which was actually a $900 job on the bill and they “did me a favor†by only charging me half) The front office claimed that the work was done and there was nothing I could do but to take it up with billing. I called billing and they scoffed when I explained my situation, saying that Avenue 5 would not even consider reducing the amount owed. Neither billing or the front office was willing to help me out. It seems that ALL customer service goes out the window when you’re no longer a resident. This type of predatory behavior will only hurt the company in the long run. Review from Google
May 2019: I was bullied into paying over $400 for the repainting of a room that just needed a 3 inch by 3 inch drywall patch. (Which was actually a $900 job on the bill and they “did me a favor†by only charging me half) The front office claimed that the work was done and there was nothing I could do but to take it up with billing. I called billing and they scoffed when I explained my situation, saying that Avenue 5 would not even consider reducing the amount owed. Neither billing or the front office was willing to help me out. It seems that ALL customer service goes out the window when you’re no longer a resident. This type of predatory behavior will only hurt the company in the long run. Review from Google
Apr 2019: I live on sec floor. its very noisy ,dogs are never stops to bark.i used to live 2 bed in different building. my roommate wanted to move from here thats why i got 1 bedroom here and I moved but that was my huge mistake.now I can’t leave till my lease done. Review from Google
Apr 2019: I live on sec floor. its very noisy ,dogs are never stops to bark.i used to live 2 bed in different building. my roommate wanted to move from here thats why i got 1 bedroom here and I moved but that was my huge mistake.now I can’t leave till my lease done. Review from GoogleApr 2019: My wife and I really have enjoyed living at canyon view! The pool and hot tub is well maintained, the work out area is great and clean! The trash service is awesome because they pick it up for you when you put it outside your front door. The maintenance team was always on top of it as well. Every time we had a maintenance request they took care of it very quickly, all we had to do is call in. The front office was wonderfully kind and helped us when we needed them. Also the cement paths throughout the complex are great to go on walks with your spouse and children. Review from GoogleHottest Gossip about Muhammadu Buharis Health this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413 Buharis Health: The Latest this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413...read more
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Apr 2019: My wife and I really have enjoyed living at canyon view! The pool and hot tub is well maintained, the work out area is great and clean! The trash service is awesome because they pick it up for you when you put it outside your front door. The maintenance team was always on top of it as well. Every time we had a maintenance request they took care of it very quickly, all we had to do is call in. The front office was wonderfully kind and helped us when we needed them. Also the cement paths throughout the complex are great to go on walks with your spouse and children. Review from Google
Mar 2019: Every single day I regret signing my lease here. There is no insulation in the walls so during the winter you're forced to turn your heater up high, I have had so many issues with my water/water heater, management has lost a few of our packages, I have found so many bugs inside my apartment, they overcharge for utilities because you're forced split the water cost with everyone who lives in your building, there has been construction going on outside my window for months that has woken me up early every morning, and the list goes on. don't live here, the cons greatly outweigh the pros. Review from GoogleMar 2019: Ugh where do I start. New management is awful. We were about to renew our contract for a third year bc the place itself is decent for the price and the location makes sense. The website wasn’t working and our rent didn’t go through. We got no notification of this and got slapped with a late fee. Office told us if we tried again that day they’d waive it. Paid the full amount, fee wasn’t waived. We went in to discuss several times, each time ending with them promising to refund the fee. Today husband went in to talk with them, they argued and yelled at him for a good 20 minutes saying we made the whole thing up just to pay late. We’ve paid nearly 30k in rent in our total time here and I cannot believe they have made such a huge deal over a measly $100, and all because of an issue with their website. Just finished signing the move-out notice, we don’t feel comfortable continuing business with someone who treats its people like this. Review from Google
Dec 2018: Moving here way a pretty smooth process. They are very helpful and kind. Any maintenance problem that arises is fixed almost immediately. I love living here. Review from GoogleDec 2018: A new review (12-18-18) with 4 stars changed to 5 stars! Enjoy living here! Enjoy the friendliness! Enjoy the upkeep of the outside premises - it is beautiful. They are in the process of modernizing the apartments - they are looking great!
I only gave 4 stars because growing up my father (Navy recruit) always said that in all things there is room for some improvement. It has served me well in life. Now about Canyon View, I moved in on December 19, 2013. Am I going to move, not thinking about it seriously. My satisfaction is well founded because I treat my apartment as if I am the owner. The floor plan makes me feel as if my place is like a small house. The upgrades I have received make it wonderful to live here. The manager, office staff and maintenance are doing a good job. These apartments are not new and require some loving care. Management Review from Google
Dec 2018: I absolutely love living here! The convenient location, staff, and apartment finishes are fantastic :) I seriously looked everywhere and was not able to find anything that compared. I had a small maintenance concern which was addressed immediately; I even received a follow-up call ensuring everything was taken care of. One thing I really love is not only was the leasing experience amazing, but the customer service is still outstanding! I would recommend Canyon View to my friends and family hands down!! Review from GoogleDec 2018: The gym equipment is regularly down and the property is littered with waste and construction materials. Maintenance requests take forever to be fulfilled (if they are at all), and office staff doesn't respond to emails in a timely fashion. The property and units could be nice if the staff performed their duties. Review from GoogleDec 2018: The staff is super helpful. Our heater broke and Raoul showed up within minutes to fix it after business hours, very much appreciated. The location is great. The gym equipment can use some maintenance but overall the amenities are great. I would recommend it to anyone. Review from GoogleNov 2018: These apartments are amazing, since moving in I have had any issues resolved immediately. The staff is so nice and so are all my neighbors. It doesn't feel overpriced and the place is beautiful. Everything has been nicely kept and I plan to renew my lease when it is up. Review from GoogleNov 2018: I have loved living at canyon view! It’s a great location and it’s safe. Orem is expensive in rent so be prepared for that here at well. We have a little dog and these apartments are pet friendly which has been nice. The staff is great and if there is any problem with your apartment, maintenance come fast and fixes it right up. They are always improving the property which is nice but can also be a slight nuisance but in the end I feel like it’s worth it. The ward is great but it’s not a super social community so if you like being left alone it’s pretty nice. Review from Google
Nov 2018: I love living here. The management and maintenance are always so helpful and courteous. Grounds are always so clean. Review from Google
Jun 2018: Changed my review from 4 stars to 1 to reflect ongoing issues.
When we first moved in 3 years ago our AC worked fine. Maintaining a constant 68 to 72 degrees, which is where we usually had it set. Eventually after almost 2 years it started to go out, we notified management and they had it replaced stating it needed to be anyways, as they were replacing all units throughout the complex. Once replaced (would have been around August of 2017) It worked great. Again was capable of keeping the 2 bedroom apartment cook even in blaring 90 degree weather. Winter comes and goes. Spring rolls around and its noticeably warmer at night. The AC seems to have trouble maintaining what its set to, always ending up a degree or two higher than what it is set at. We notify management, they have people look at it, claim to fix it and call it good. (Keep in mind i Review from GoogleJun 2018: The charges from when we moved out was almost 2,000 dollars and our pet deposit and pet fee every month didn't cover any of that. Our apartment wasn't even a renovated unit I'm guessing the amount they charged is was to renovate everything in the whole apartment even though there was just a few spots out dog messed up in the living room the rest was perfect. I would give it zero stars if I could. THIS PLACE IS A COMPLETE SCAM. don't WASTE YOUR MONEY. You know a place is really bad when they have to offer people incentives just to get good reviews. Review from Google
Jun 2018: My husband and I weren’t staying in our apartment here for 2 months because we had to move back home to help my in-laws with a family emergency. During the 2 months we were gone Canyon View towed TWO of our cars without giving us any notice other than sticking a note on our car...but again we weren’t there to SEE the note so we had no idea. So we got to pay a lovely fee of $1,000 to get both of the cars back. In addition to this our lease expired in June but since we didn’t give them written notice (even though we called three months ago to say we didn’t want to renew our lease) they are charging us for July as well with an additional $250.00 charge on top of our rent that month that we DIDN’T sign up for. Needless to say we are extremely frustrated with Canyon View. I wouldn’t recommend living here unless you’re ready to lose th Review from GoogleMay 2018: Update: They charge you an arm and a leg to get out of here. Even if you end on your lease end date and you let them know 60 days in advance. One word about these apartments: RUN. "They look for any way they can to charge you extra money."
Old review: I feel bad for new management, they have really taken good care of us ever since they switched management and are still dealing with old management reviews. So, I decided to write a review. This is our 3rd year living here. We were going to move out and then came new management and they are truly amazing. We complained about our AC not working well and they came the next morning to replace it (it was up and running by noon). They have responded really well to anything we have mentioned and are NOTHING like the old management. We have decided to stay here another 2 years till we head off to medic Review from GoogleMay 2018: My sister lives here and I think it's a really cool place. They have a pool and hot tub and a gym room. Everyone who lives here seems to be really nice. It's pet friendly and right next to Wal-Mart. The only thing that sucks is they don't have a lot of parking spots for guests. Review from Google
May 2018: I have lived here for over 2 years... and truthfully when I first moved in it was a nightmare. However, there is FINALLY a good management team! My work orders are always completed in a reasonable time, which did not happen before (I once had to wait a month when my oven broke...). The staff is super friendly and always wanting to help. Review from Google