Additional Reviews
Apr 2018: I currently live at Caynon View, and I love it. I can always count on my work orders to be completed quickly, and I have yet to have them come back and fix the same thing twice. As difficult as it is to work around some of the property upgrades that they are doing, new surface for the parking lot and new roofing, they are still at least taking the time to make sure that the property is up to date and safe. I'm not embarrassed to have people know where I live, because the property is kept in great condition, unlike previous properties I have lived in. Jonesy in the main office is so kind and always extremely helpful. We are coming up on the end of our lease and are planning on renewing and staying a bit longer because of how great the office and maintenance staff are. Review from Google Apr 2018: don't waste your time or money. In 2018 you're going to be paying over $1,000 for a one bedroom not including utilities of both yours and the apartment complexes . You're not getting your money's worth the rent is outrageous. When I moved in the porch is covered in bird shape and cobwebs. The gym is always something broken in there and the hot tub feels like you're inside a boiling water fountain. Dog owners don't pick up dog s***. Well this ass might be nice their prices aren't it's not worth your money here your money here. Maintenance is not well done and they have to make multiple trips Review from Google Mar 2018: I love these apartments. Fast maintenance. The office personnel, especially Jonsey, are always friendly and so helpful, that is such a bonus for me. You know whatever you need is going to get taken care of. I love the layout of the units. Review from Google Mar 2018: I will give this review for Jonesy. She bent over backwards for us multiple times to make sure we were taken care of. Whenever we had a request, she did her best to follow up and take a personal interest with us. Maintenance gets to you within 24 hours and leaves the work order for you to approve. The renter's market in Utah Valley is a tricky one but this place doesn't have anything to hide. All of the expenses are transparent and up front. Apartments aren't always the most easy place to be but they make it as pleasant as they can. I have lived in several apartment complexes and this management made the difference. If you work with them, they will work with you. Review from Google Feb 2018: I have never in my life dealt with a more unprofessional establishment. This place is an absolute nightmare. To start, the new management team has no idea what is going on, besides Britton. They are extremely inconsistent, and each individual will tell you something different. They are not on the same page on any level. My lease ended in February, and we went into the office in December to tell them we will not be renewing, and will be leaving at the end of our lease. We asked who we should give written documentation to, and they told us they do not need anything in writing unless we wanted to terminate our lease early. Come January, we get a notice on our door saying we had not renewed our lease, and that we will owe full rent for March and April. They said we did have to give written documentation that we will be leaving at the end of Review from Google Jan 2018: I have been living at Canyon View in a one bedroom apartment with my husband for over four months now, and it has been a really good experience! The management is super nice, knows everyone by name, and will help you with whatever you need!
Parking is not an issue, everyone gets a covered parking spot (and if someone is in your spot and you report it, their car gets tagged, and if it's not moved within 24 hours then it gets towed), which is great! And there is enough uncovered parking for everyone and more. The neighborhood is great, filled with friendly people, no one bothers you or causes problems around, especially with the Courtesy Patrol.
Not all apartments have a community fitness center and pool/hot tub. The fitness center is kept very clean and is in great shape. The pool has been closed for the season since we moved in, but the Review from Google Jan 2018: So I will try my best to give a completely objective of Canyon View Apartments. After having lived here for 2.5 years, I can't say it wasn't good for at least a good portion of the time here.
Pros:
- Decent gym
- Nice pool and hot tub
- Timely service requests
- Decently sized apartments
Cons:
- Poorly maintained apartments:
- The vinyl flooring is pealing up around the edges (showing what looks like to me to be damage to the sub flooring underneath).
- I'm not sure what the counter tops are made of but they are horrible. Chances are you will have parts that have been damaged by previous tenants, and again has damage in places around the edges. Also with stains in places.
- Cabinets are basically raw particle board on the inside. If there was ever anything wet put in them by a previous tenant, they will be Review from Google Dec 2017: PLEASE READ THIS REVIEW BEFORE RENTING!
I'm not impressed with this place at all, my boyfriend and I have been living here for about 7 months, and the rent is outrageous, when we first moved in the light in the dining room did not work, the back splash in the kitchen wasn't even put in, the walls have this gross yellow stuff coming down and the flooring/trimming was not done correctly, they decided to do roof work and we live on the 3rd floor, my boyfriend works nights AND went through back surgery, the doctors said in order for him to heal correctly and fast he needed as much sleep as possible, so they are constantly banging around, making it impossible for him to sleep, and the Manager was not helpful.. I wouldn't recommend this place to anyone. And on top of all of that, they have sent people in to change out our water heater (Something we Review from Google Dec 2017: I moved to Canyon View earlier this year from California for graduate school, and initially found quite a large departure in the kind of quality (in terms of facility upkeep, and customer service) that I was used to back home. Recently, Canyon View made some staff changes, and hired Matt Hoffman as the new Supervisory Maintenance staff. In the short time Matt H. has been here, I have seen a dramatic shift towards positive change happening all over (from communal spaces, to how work orders happen). Ours is a slightly older complex, and there are a lot of repairs that have needed to happen in my unit in the handful of months that we have been here- but Matt has made each experience smooth, efficient, and thorough. Really happy with all the hard work Matt H. is putting in to make this place feel more like home! Review from Google Dec 2017: I am SO impressed with the new management and ownership of Canyon View! They have really done an impressive renovation of an already beautiful community! This shows me they truly care about their residents and investment! I would encourage anyone who is looking for a top notch apartment home in Utah County to put Canyon View Apartments at the top of your list! Review from Google Sep 2017: I only gave 4 stars because growing up my father (Navy recruit) always said that in all things there is room for some improvement. It has served me well in life. Now about Canyon View, I moved in on December 19, 2013. Am I going to move, not thinking about it seriously. My satisfaction is well founded because I treat my apartment as if I am the owner. The floor plan makes me feel as if my place is like a small house. The upgrades I have received make it wonderful to live here. The manager, office staff and maintenance are doing a good job.
Review from 9/22/17 on Google Aug 2017: I feel bad for new management, they have really taken good care of us ever since they switched management and are still dealing with old management reviews. So, I decided to write a review. This is our 3rd year living here. We were going to move out and then came new management and they are truly amazing. We complained about our AC not working well and they came the next morning to replace it (it was up and running by noon). They have responded really well to anything we have mentioned and are NOTHING like the old management. We have decided to stay here another 2 years till we head off to medical school. While this place is a bit more expensive, it is WAY nicer than the other apartments around (ESPECIALLY if you have a dog). Thanks new management, for being amazing! If your a UVU student this is the best place you can rent by far.
Review from 8/21/17 on Google Aug 2017: My feelings with Canyon View apartments have fluctuated to say the least. The apartments themselves are nice and reasonably priced, as well as the amenities included (when not overrun with children or inebriated adults.) However, the cons certainly outweigh the pros. The new management is pleasant and nice in every way possible, but what they have in manners, they lack in competency. Being from the east coast, I prefer the latter every single time. One legal obligation of a landlord is to maintain appliances that were previously on the premises and to handle any situation with mold.
Review from 8/13/17 on Google Jul 2017: Since new Management took over in December this place has been wonderful. Whenever I need someone from the staff to come and check out something like my window or my fridge it usually happens within a week, before I had put in repair requests that never got filled. The staff is super friendly and seems like they actually enjoy what they are doing. I would totally recommend living here to my friends looking for housing in the area.
Review from 7/12/17 on Google May 2017: My fiance and I have been living here for 7 months. We love it! Most apartments in Utah county are extremely expensive, they are small with awful floor plans. Canyon View however, offers some of the lowest prices in the market! The floor plans are amazing, even for the one bedroom apartments! Each apartment has a layout that will fit anyone's needs, and they all have large windows that will let in lots of natural light.
The management staff here are amazing! Most problems you present are fixed within 24 hours, we've never had to wait more that 48 for a fix. They are all very nice, and willing to help. You should definitely live at Canyon View!
Review from 5/29/17 on Google