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Canyon Terrace


Grade: of 30 reviews

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Dec 2018: Really great maintenance! They came and fixed the circuit breaker for us just so we could have a Christmas party. Review from Google
Nov 2018: Recently remodeled, so the inside is pretty nice. No dishwasher, or heater that we can find. We have had to request a lot of repairs but they come quickly. All in all, for student housing, I'm not mad about it. Review from Google
Sep 2018: Worst experience ever living here!! This place is trash and way over priced. They are not willing to work with us. We put in work orders all the time and when we call the office says "we don't have a campus edge in our files." Review from Google
Apr 2018: Worst management ever. They are dishonest, abusive, and greedy. Plus they also went in and added a bunch of positive reviews a while back to try to make this place look better than it actually is. Redstone Residential should be shut down. Review from Google
Apr 2018: First and foremost: a lot of the higher reviews are from the management themselves. Yes, they are the kind of company that will go and give themselves great reviews in a dishonest attempt to trick you. In addition to dishonesty, they're also abusive: the maintenance workers will trash your apartment and leave it, the rates are horrifically unreasonable ($305 per month, plus $50 utilities for a year contract). You can get a much, much nicer apartment for a year with what they're asking. The building manager has screwed me over so many times, and then refused to accept responsibility for her own mistakes. They take every opportunity to take as much of your money as possible. The apartments aren't all that nice (the bathroom is tiny), and kitchen space is low for 4 people. This place should be an absolute last resort, especially for the ab Review from Google
Jan 2018: Management sucks, the maintenance workers will trash your apartment and leave it, the rates are horrifically unreasonable ($305 per month, plus $50 utilities for a year contract). You can get a much, much nicer apartment for a year with what they're asking. The building manager has screwed me over so many times, and then refused to accept responsibility for her own mistakes. They take every opportunity to take as much of your money as possible. The apartments aren't all that nice (the bathroom is tiny), and kitchen space is low for 4 people. This place should be an absolute last resort, especially for the absurdly high rates they expect. Review from Google
Mar 2017: I came in last August and the 1 star reviews must be for old managers. When ever I put in maintenance requests they either had a guy in to fix it by the next day, or called a professional to come in the day after. Everyone here is genuinely nice and many apartments hang out together. The new managers have been working hard to bring back the Canyon Terrence reputation and, when I came in August, were working almost all day on completing the volleyball/basket ball court for the Tennant's. This is a great location to campus and shopping areas. Walking distance to maceys, as well as restaurants. 10/10 would rent again. Review from Google
Jan 2017: You're a dollar sign to the owners, not a customer or tenant. Every cleaning check is a white glove cleaning check. Management is unorganized and unavailable. The office is scheduled to be open 2 hours a day, but you'll be lucky if they're actually there during that time. Housing in Provo is a joke, but this place takes it to the limits with how laughably and absurdly bad their service is. Also, don't even bother buying a parking pass if you don't drive a compact, you'll lose the paint on your doors. The management will have you sign the contract then they'll never honor it, or introduce terms that were never in the original. Fast talkers and even faster to take your money. Review from Google
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Oct 2016: I've lived in three different places in Provo and this is by far my favorite. For this price it's a great place to live. Any of the negative reviews you see are written by people who wanted to pay little and receive a lot. I'll say it again, this place is AMAZING for the price. Management is good, great location and cozy rooms. Review from Google
Sep 2016: Everyone is being a little dramatic. This is a great price. Great location and clean nice apartments. Great social scene and overall great. I have lived in multiple properties by continental properties and have moved into their married ones because I know they are honest and help you out very well. Review from Google

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