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Apr 2018: The destination for all Grad students wanting some peaceful place to live in a part from their tech labs. Seriously I love this place, I had to move out just because I was graduating from college! Review from Google
Apr 2018: Really enjoyed my time here at University Park! Great rooms and awesome staff! Super convenient student living! Review from Google
Apr 2018: University Park is a nice, short commute to campus! Also, the maintenance staff is very friendly and helpful. They usually always have fun, free giveaways! I would definitely recommend checking them out. Review from Google
Apr 2018: Good things- Everything good they advertise i.e. its a cheap place to live, have good facilities. I think the maintenance is awesome. They usually fix stuff on the same day as reported.
Bad things: Terrible terrible Staff. If you have a problem, deal on your own. $1000 bucks were stolen from my locked apartment. Only people to come in the apartment were painters who were authorized by the management/staff to come. After talking to the staff (i got to talk to the property manager after visiting 5-6 times), the response i got was we cant do anything. My roommate was assaulting my dog, I filed a police complaint with a video proof. I showed the proof to the management, still took them one and a half month to through him out.
Also, I think the things are pretty downhill from here . l have lived here for a while now and seen how they operate. It Review from Google
Mar 2018: So far don’t have any issue with emities the UP provide like carpet,furniture etc but only things piss me off is they don’t take any action about issues related with roommates it obvious that here everyone is mature enough and educated knows how to behave with fellow roommates but we had issue with our roommate that moron never clean the dishes and dump all of them in sinks for weeks it smells so bad that me and My neighbor roommate stop hanging out in living room and when we notice this issue with management they says it not there problem nor they don’t interfere inside room issue what kind of logic is that when u sign the lease term they mention to keep clean and show courtesy to fellow roommates and charge are applied for maintenance and cleaning issue but it’s different when u reach to staff and 2 ladies are totally rude if they d Review from Google
Mar 2018: Although there have been some improvements, the management transition has been a roller coaster. On one hand, it is nice to get all these renovations, but it isn't without all the bumps that come with it. The communication between staff doesn't seem great. Each of them will tell you a different answer, but in the end you're the one who gets screwed. Some information and updates aren't being sent efficiently since some info gets to some residents and some are left without notice. It'd be great if there were updates when you sign into their site.
Another issue we've had before are cockroaches. They only appeared once contractors went to replace our microwave and we had a huge hole in our kitchen for about a week before they installed the new one. Now that apartment and surrounding apartments are infested. It was a bit confusing as to how we ar Review from Google
Feb 2018: I really like living here. The office is very helpful and nice. The maintenance team is quick to help and fix any problems that is going on in your apartment. Review from Google
Feb 2018: Fair rent and has spacious living quarters. Contains full washer and dryer. Very nice staff. Review from GoogleHottest Gossip about Muhammadu Buharis Health this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413 Buharis Health: The Latest this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413...read more
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Feb 2018: Nice staff members. Great tour with plenty of information. would recommend visiting to anyone searching for a place to live! Review from Google
Jan 2018: The staff was very friendly and helpful. Love the apartments. Very nice inside and out and free parking is really cool! I’ll definitely be thinking about living here! Review from Google
Jan 2018: University Park is the pinnacle of false advertising and lies. My vehicle was recently burgled with over $500 in things stolen. When I contacted UP about the security cameras they told us were installed, I was told that there were no cameras in the complex. These cameras are something that was bragged about during tours repeatedly. This is not the first incident of theft and vandalism to occur in my short stay here either. A fellow tenant's car had all four tires slashed, and was told my UP that there was nothing that could be done. Less than a month later, his tires were slashed again, and was told by UP tat there was nothing they could do. On top of all of this, UP offers an insurance plan to protect against theft, vandalism and accidental damage to personal property. Even though I have been paying $10 a month for this, I was told that this Review from Google
Jan 2018: Very friendly atmosphere. The majority population being college students, this allows for easy mingling with your neighbors cause they’re your peers. Can’t stress the coffee machine Review from GoogleNov 2017: My favorite part about University Park has been the leaking sink, windows that mold when it rains (in all units due to how the windows were installed), and the constant changing management that never seems to have a working phone number! Also, I love when I get to take ice cold showers due to the washing machine/dishwasher running at the same time, or within the same hour! If the fire alarms go off, the Knox County fire department IS NOT notified, so that's really safe and nice too!
Overall, University Park has been a case of you get what you pay for. It's cheap. They will advertise their renovations, but everything is purely cosmetic, nothing has been truly fixed. I would not recommend it to anyone else. Review from Google
Sep 2017: Amazing place to live. Highly recommend for college students looking for an affordable place to live. Each room has been renovated and the staff of the complex is super friendly and helpful with any questions you have. Bailey helped me figure a lot of things about how to take care of this considering this is my first time living on my own. Review from GoogleAug 2017: I would never recommend this place to anyone!! DO NOT LIVE HERE. The office staff and management is unprofessional. This complex is the biggest bait and switch scam I have come across. They could care less about you as a tenant unless it benefits them or they are taking your money.May 2017: Although it was frustrating to live here during renovations, I would definitely recommend U Park to future UT students. For the location, price, and convenience of student housing, I doubt there is a better option. As a graduate student living here, I enjoyed how quiet the complex was most of the time. Some people complain about overages on their utility package, but if you just read the lease it explains the utility process clearly (or if you have trouble understanding it the office will explain it in detail. We only had substantial overages for September when it was 100 degrees almost every day, and this is the only time we were charged any type of overage.
Review from 5/28/17 on Google
May 2017: Staff is horrible. Whatever you do don't live here! They tried to make it look nice but it's the same crappy appliances and furniture. Constantly smells of weed. Kiera (not sure of spelling) is a horrible human being. She is mean and unhelpful. We called about an issue and asked to speak with somebody else and this chick changed her voice!! We aren't stupid we knew it was her. They charged my boyfriend who also lived there for carpet that was messed up but couldn't show where it was messed up when we asked where it was messed up (because it wasn't) and ended up changing it with their remodel anyway.
Review from 5/24/17 on Google
Apr 2017: Great place for student living. Rooms are awesome after their multi-million dollar renovations. Their Internet is the fastest I've ever used, and it has yet to go out once. The staff is great and very helping as well. Plenty of parking. The staff is great and very helpful as well.
Review from 4/23/17 on Google
Apr 2017: Staff are so nice and helpful. They let me print in the office all the time. The new renovations were needed and very nice. This is a good place to start if you never had an apartment before. If you have any questions about your bill, they take the time out to answer them and they won't let you leave until you understand.
Review from 4/13/17 on Google
Apr 2017: The only good thing about these apartments are their prices. If you can afford to pay a little more, do it and save yourself the problem. This is an apartment complex that thrives off of taking money from people and overcharging. Management is what makes these apartments the worst ever. They're completely unwilling to assist in resolving any issues and are extremely rude especially the Assistant Property Manager. Management feels that they have the right to enter your apartment whenever they please. There would be numerous times where me or my roommate would be in the living room half clothed and suddenly we'd hear a key in our door.
Review from 4/9/17 on GoogleJan 2017: When I first moved into Gateway the apartments were gross and the management was awful but since Peak Campus took over and it changed to University Park my experience has been great. The renovations are so nice and the staff is so friendly! The size of our apartment compared to how cheap our rent is is the best deal in Knoxville hands down. I would recommend University Park to anyone.
Review from 1/7/17 on GoogleJan 2017: I've been living at Gateway for about a year and a half. The new renovations are great and are finally making the workout room into a more useful room than how it was before. Internet has also gotten better to the point you can actually stream videos.
Review from 1/3/17 on Google
May 2016: Management is absolutely horrible. They are very rude and do not know how to handle issues and are constantly adding fees onto your account. Carpets are dirty, showers and bathrooms have mold on them. Maintenance is the only nice part, but still doesn't get resolved. I do not recommend living here what so ever. It's gross, dirty, and management is extremely rude and refuses to help out. Stay somewhere else. Internet and cell service is absolutely horrible. Walls are paper thin.
Review from 5/2/16 on Google
Apr 2016: If you're moving here, expect to pay for xfinity to come and wire up internet, because Pavlov (what Gateway currently uses) is terrible. don't even think about loading a youtube video or netflix after 5pm.
Also expect to pay additional fees in Water and Electric each month.
Apartment complex could probably increase income through a trash pickup service because the dumpster is a solid 10min walk away from most apartments.
Management is good about getting things fixed quickly (for the most part)
also, being able to pay your bill online is nice. Staff are friendly in the Clubhouse and the Complex is well maintained in regards to lawn-care.
Review from 4/29/16 on Google
Jan 2016: WiFi and cell signals are so incredibly worthless, you're better off just living in the stone age. Plus it's under new management every other year. I lived here in 2012 and it was awesome, but this year has been one of the worst experiences.....
The hot tub hasn't worked all year and I'm sure it hasn't been fixed in two years.....
They used to give you an option for utilities, which was either do it directly through KUB or pay them a $45/month fee for them to take care of it. Now they just tack on the $45/month (which is a scam!).
Review from 1/19/16 on Google