Additional Reviews
Mar 2018: The Commons at Knoxville is a great place to live! The staff are always very friendly and helpful to the resident's needs. As an out-of-state transfer student, the Commons was the best option when choosing an apartment to live in. My roommates and I all re-signed our leases to live here next year! Review from Google Mar 2018: The people at the Commons are very professional and welcoming. They are very helpful and have answered all the questions I have had. The apartments are great and the maintenance workers are very efficient and work in a timely manner. Overall The Commons at Knoxville is a great place to live and has a welcoming friendly environment. Review from Google Feb 2018: Very cheap and convienent. It's an easy walk to class. Maintanence is always timely are professional, as well as the workers at the office. Overall pretty nice and pretty spacious, although I would like to see some upgrades to the kitchen and bathrooms. Review from Google Feb 2018: I have been living at the Commons on Bridge this year and intend on living at a different Commons apartment complex in the coming year. As I had toured many other complexes prior to choosing to live at the Commons, the Commons stood out more than any of the nearby apartments. I immediately felt welcome and a part of the strong community-based environment that the staff and residents encompass. Any questions or concerns I've come across have been quickly solved by the friendly staff. Overall, I would highly recommend living at any of the Commons complexes. Review from Google Feb 2018: friendly and helpful staff makes this a great place to live! maintenance requests are easily and quickly dealt with which has made this a great place to live for 2 years in a row! not too far away from campus to walk and they have plenty of amenities to accommodate all needs! Review from Google Feb 2018: Appliances tend to fall apart easily, but maintenance usually responds in a timely manner. Not a bad living experience, but still room for improvement. Review from Google Feb 2018: One of the worst places i have ever lived. The amenities are mediocre, the carpet is coming up in many places, the walls are paper thin. There are so many odd things wrong with this apartment complex. Somehow it is always too hot or too cold. Much of the metal furniture is rusted. The dishwasher and ice machine have never worked. The worst part, in my opinion, is that the internet download speed is horrendous. I can't do homework at my apartment most days. If there is a single other option available to you, take it. Review from Google Jan 2018: It’s cheap and comes with in-unit laundry. The only redeeming qualities.
Homeless people are constantly in the dumpsters. The WiFi is passable at best, except in my room, where it was outright horrible. And, as a rancid cherry on top, they charged all of us for issues with the carpet. Issues that we had reported multiple times, and which they never adequately handled. It was a great way to thank us for renewing our leases. Live somewhere else. Review from Google Nov 2017: RUN RUN RUN! Shown model unit. Move in day, given dirty, dirty, unit with obvious damage. Asked for diff unit, told nothing they could do, told 'stuck with the unit you are assigned'. Said would come clean apartment 3x on move in day as told so dirty couldn't move in. Never showed. Turned in extensive work order and took lots of pics. Ceiling fan was wobbling and hanging. Told safety issue and could injure my teen if came flying off. Work order made repeatedly for multiple items. No show EVER EVER EVER. Kitchen cabinet falling apart, hanging by hinge, exposing under cabinet basically. Said fixed it. Nope! Still hanging. Black mold in all vents. Toilet was warped. Tub wouldn't hold water for bath while shower wouldn't run full water stream. Freezer door taped together with duct tape. Rip in couch. Washer didn't drain often or tore up clothing even on gentle cycle. Nov 2017: Although The Commons at Knoxville are not the absolute worst apartments you could live in, I strongly advise against it. In the three months I have lived here, I have been locked out four or five times, & not because of my own fault, my key just simply quit letting me into the apartment. They are supposed to have a 24 hour on call personnel, however, I called both maintenance & the individual in charge of lockouts & did not get a call back for over an hour. I have brought up the issue of me being locked out an unreasonable number of times to the front desk & no one seems to really care. Sorry this was long, just very unhappy with this apartment complex and do not recommend living here. Review from Google Sep 2017: If I could give this apartment a lower rating I would. When I first moved into this apartment, which was 3 years ago I noticed that the apartment was made very cheap. The amenities were old and raggedy, and needed an upgrade. Also the carpet was really cheap and did not look as clean as possible. The only reason I stayed in this apartment was because the location was walking distance from school.
Throughout my 3 years living here there have been 3 different people who have moved in and out. Not once during those move outs did they every clean the carpet, or remove it to have fresh carpet for the future resident. My roommates and I always cleaned the floor and the apartment.
The entire time I was there, there were always problems with our dishwasher, the toilet overflowing and other issues. I tried to speak to the manager over two years abo Review from Google Aug 2017: I would not recommend this place to anyone. My roommates and I lived at the Grand Ave location and had the worst experience! The apartment was not cleaned at all prior to us moving in, the bathtubs were moldy, and the carpet was a wreck. They didn't offer us new carpet until parents complained and we had already gotten our stuff settled. The maintenance people are hit or miss; some are awesome and some are rude. When we complained about our bathtubs THE FIRST DAY WE ARRIVED, we were told it was "our problem" and given advice on how to clean it. If you live on the first floor, no natural light can come into the apartment and it's like living in a cave. not worth THE MONEY. I recommend paying more for expensive housing rather than choosing the commons because they're cheaper. THEY ARE CHEAPER FOR A REASON!!!! Review from Google May 2017: living at The Commons Knoxville has been the greatest living experiences I have encountered over the last five years. I have considered The Commons to be a place that I can truly call my home- The staff will go above and beyond and will answer any injuries you may have. They genuinely care about the well-being of their residents. I want to give a special thank you to XXXX who has been a tremendous help to me. She has answered all of my questions in detail and will always put a smile on my face.
Review from 5/8/17 on Google Apr 2017: Housing is decent, but key card system is HORRENDOUS I got locked out of my apartment at least 10 times and all they do is give me another key and wait for it to stop working. Good idea but a cheap and terrible system for such an important thing as a room key! Would never want to deal with this again!
Review from 4/18/17 on Google Apr 2017: LOL at all of the Commons workers that left reviews. Go look at their Facebook page and you'll see that they do this. I lived here for 6 months before I subleased my apartment out. The management is terrible and disrespectful. The maintenance crew is condescending and it takes months for things to get fixed. I hope a sinkhole opens up beneath their own homes. Feb 2017: A disclaimer: My personal experience with the Commons at Knoxville was probably worse than most and is due in part to variables out of the control of this business. However I confine my review to only my experiences with the Commons at Knoxville.
The location is convenient and amenities such as wireless internet are supplied which are helpful for a student who wants to focus on their schoolwork. That said, I still would not recommend choosing this business over others like it or over renting from a homeowner for the following reasons:
Poor quality
Review from 2/26/17 on Google Feb 2017: This is my second year with the Commons and I'd say for the most part I've enjoyed my time here.
The first year I stayed at the Commons on Knoxville on 19th and Forrest. Decent location. Kind of far from campus but also less noisy compared to their other locations. The apartments are pretty small but furnished with the basics. I signed my lease kind of late so couldn't get an assigned parking spot but I rarely had a problem finding street parking right by my apartment. One major complaint I had was that my room was next to this utility closet thing and for months there was a constant awful beeping coming from it. I kept calling them and asking them to fix it.
Review from 2/23/17 on Google Dec 2016: I have lived at the commons for a few months now. I haven't had any major problems. It's your basic college apartment. Bed is comfy, dishwasher and washing machine are great. I regret buying a parking pass because there is always close street parking and they are expensive. haven't had any issues.
Review from 12/16/16 on Apartment Ratings Dec 2016: I've lived at The Commons at Knoxville for a year now, and I would not recommend it to anyone. It may appear to be a convenient location with plenty of cool amenities, but you're better off living at Grand Forest, or any of the nearby houses in The Fort. It is not worth $515 a month plus $40 extra for electricity. Please do not make my mistake and avoid living here. I sincerely do not feel like my business is valued here. The Commons management are money-grabbers who seem like they could care less about their residents as long as they get paid. They are rarely polite to me when I come into the office. I had to pay a $200 fee to let my friend take over my lease.
Review from 12/5/16 on Apartment Ratings Nov 2016: The Commons at Knoxville is a wonderful place to live if you're a student at the University of Tennessee! The staff are so friendly and available at later hours if you have any concerns, and the maintenance is wonderful and come to your apartment appliance needs whenever you need them. The apartments are very close to campus, so you can still walk to class and don't have to worry about driving. The bedrooms, living room, and kitchen are all decently nice and furnished so it's a wonderful, easy, and CHEAP place to live if you're needing somewhere to live as a college student.
Review from 11/29/16 on Apartment Ratings May 2016: This complex is a scam and takes advantage of college students who cannot advocate for themselves. The way that they add in charges at every turn is criminal. The management should be ashamed at the way they bully these 19-21 years old kids out of their money. This is the worst option available if you are a UT student. Most kids do not even realize that they are being tricked by these hidden fees because it is their first apartment. But trust me, it is unacceptable.
Review from 5/6/16 on Google Apr 2016: I have a love-hate relationship with the Commons. Although it is affordable for an apartment that is located near everything, there's a lot that could use work:
1. When my roommates and I moved in, our apartment hadn't been cleaned. There were brown stains (probably drinks) all over the walls and on some of the mattresses & the cabinet walls, too. It looked like a frat house the day after a party.
2. Management took forever when it came to fixing stuff. On move-in day, we let them know that we had a missing DOOR that had been ripped off one of the rooms, a fan hanging on wires, a messed up fire alarm that wouldn't stop beeping loudly, a dripping sink that never turned off...and it only took 4 months for them to bring us a new door, 7 for the sink that constantly beeps...and we're still waiting on the other stuff.
Review from 4/29/16 on Google Mar 2016: I love living at the Commons, and will be living there for a second year. Price is reasonable for a fully furnished apartment within walking distance to UT (and less than a block from the bus stop). Main office location is good because the fitness center & computer lab (with free printing) is open 24/7. We have had minor maintenance issues with appliances - always have been fixed within 24 hours. Front office and maintenance staff are friendly and helpful. Parking is in assigned and reserved spots, so you are always guaranteed your spot (others can be towed if they park there). Furniture is reasonable quality, no complaints there. The community is generally fairly quiet, aside from the occasional train or ambulance rolling past. My only major complaint is that the internet is not particularly reliable. Mar 2016: Please do yourself a favor and live elsewhere. Unless you have hundreds of dollars to throw away find a place that that is cheaper for this kind of poor quality. It's loud, there's no security, no accountability and management has complete control over everything but rarely comes to your aid when you need them. They enter your apartment without notice and you cannot refuse it. They left lights on in our apartment the whole week of spring break and ran our utility bill up because we had all already left for the week and didn't know. Homeless people seek refuge in our dumpster on a daily basis and sometimes hang out in the parking lot; they've even exposed themselves to my roommate. Management got a scathing phone call and did nothing.
Review from 3/5/16 on Google Jul 2015: Would never recommend this place to anyone. You think it's an okay place to live at first until something goes wrong and have to encounter any of their staff. Their staff is a bunch of rude and disrespectful idiots that don't know what they are doing. They post FLYERS to get the word out about anything important. I thought I was safe parking in a roommates spot overnight because the parking spot that I was assigned and that I paid for is about a 3-4 minute walk from my apartment and I never felt safe walking from my own spot at night. Next thing I know, my car is gone the next morning because they towed it in order to repave the parking lot.
Review from 7/30/15 on Apartment Ratings