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Jun 2019: I love staying in Phillips Mallard Creek apartments. The entire staff is really good especially the maintenance staff (Dylan and Joe) are great. They love the residents and their job.They always get things taken care ASAP and are always willing to listen.They follow up quickly on maintenance request whether urgent or non-emergency.
Maintenance is one of the most important factors we have been renewing our lease from past 4 years. Happy to be resident here :) Review from GoogleJun 2019: I love staying in Phillips Mallard Creek apartments. The entire staff is really good especially the maintenance staff (Dylan and Joe) are great. They love the residents and their job.They always get things taken care ASAP and are always willing to listen.They follow up quickly on maintenance request whether urgent or non-emergency.
Maintenance is one of the most important factors we have been renewing our lease from past 4 years. Happy to be resident here :) Review from Google
Jun 2019: I am very impressed with most staff at PMC. Julie and the office staff off good service. However recently Dylan starts working in maintenance and he is very committed, well mannered and exemplary person I have met in a long time. He gives more than 100%. It's such a privilege to have met Dylan and thanks for such a great service. My neighbors feel the same way about you and you can always be relied on. Review from Google
May 2019: The front office is amazing the staff is extremely friendly and understanding. They were very hospitable. Julie the manager is amazing , Mariam is super sweet and Sarah is outstanding . Thanks guys keep up the amazing work :-) Review from GoogleMar 2019: Phillips is a great place to live. Sarah is an amazing leasing consultant, very helpful. Also, corporate responds quickly to any concerns. Construction is a pain in the butt, outside of that I'll probably renew. Review from Google
Mar 2019: Looks like a great place to stay! Been lookin for a nice two bedroom apartment at an affordable rate! We had the pleasure of working with Sara. She was a great tour guide and definitely made us feel comfortable if we choose to stay at Phillips Mallard Creek. If you are looking for somewhere to stay, go see Sara because she’s great! Review from Google
Mar 2019: Absolutely love this apartment! Looking for a two bedroom apartment to lease in August. Sara took her time to explain everything to us. She was extremely nice and answered any questions we had about the place. Definitely going to keep in touch with her in regards of living at Phillips Mallard Creek! Sara was great and funny, so look for her! Review from GoogleMar 2019: Visited on Monday and was greeted by friendly faces willing to spend time with me. Enjoyed a cup of coffee, toured the model and amenities. Most communities just shuffle you in and out. I am needing an apartment in June and was told about the new community, Villas that will be ready. They are at the top of my list and look forward to touring Villas soon! Review from GoogleIs UNCC close to Downtown Charlotte? Yes, it is a short drive. Charlotte is fairly spread out, so using public transportation is not so great. All that said, communiting from the UNCC area to Downtown Charlotte is not so bad, and the UNCC area is a great area to live if you have an i...read more
Are there UNCC Apartments within walking distance to the UNCC campus? Yes, there are many options. There are luxury apartments right accross the street from the main entrance such as haven-49 and university-crossings?pb_id=485...read more
Mar 2019: I took a tour of these apartments recently. I was impressed by the amenities including pool, Gym and recreational areas. Staff was courteous and has explained the lease agreement in detail. Overall, the property is maintained well. The apartments look nice as well. I would lease an apartment here.
Ps- Read the rental lease agreement before you sign. There are few things renters need to get educated on before leasing an apartment. Review from GoogleMar 2019: I toured here recently and while I decided to go with a different area of Charlotte, my tour guide Miriam was awesome!! She was very knowledgeable about the area and answered every question I had. I wish it was a closer commute to work for me to live here Review from Google
Mar 2019: Me and my Girlfriend has been with mallard creek for a year now and plan on staying for many years to come!! We absolutely love Sarah and Julie and they’ve been a absolute help the whole entire way. They are more like family then business with me They get 10 stars but It won’t allow me to go that far 😄lol we are definitely forever tenants Review from GoogleFeb 2019: PLEASE, PLEASE STAY AWAY!!! Office staff is unprofessional, rude, passes out notices late, give less than 24 hours to enter into your apartment. Management (including district manager) does not care about residents. EXTREMELY high rent; apartments are not that great for the rental amount. CONSTRUCTION is going on right now (at any time... including 4:00 AM); streets are becoming damage from construction (not good for your tires on your car). Office does not accept FedEx or UPS packages for pickup. You can ONLY select one of two ways to pay rent; you MUST choose one (online or certified funds). There is one good thing... the Maintenance Supervisor (Joe) is great! You work too hard to pay rent to a community/company that just want your money!!!!! FACTS.
Jan 2019: STAY AWAY FORM THIS COMMUNITY, NOT EVEN WORTH OF one star.
Let me start my review with the management. Horrible people at the front office they are RUDE (Manager) and UNPROFESSIONAL (staffs and rest of the employees). Nobody like to talk with this rude manager lady but at the same time I wonder how the other 2 staffs got their job in here with ZERO knowledge.
Don’t expect to get your deposit $500 back.
They gave us an old stove and they charge $325 for replacing that at the end of the lease and now they are saying that “THEY ARE NOT GOING TO GIVE THE DEPOSIT MONEY BACK†and still they have charged extra $100 ($500 + $100) dollars stating that we left the apartment super dirty. Uffff. They will steal your money like anything.
no security. Also, in the name of building the “PHASE II†they made everybody to suffer a lot such us Park Review from Google
Dec 2018: From my experience here I would have to say I have enjoyed my stay. My Washer and Dryer had issues when I first moved in and I went to speak with Julie the property manager and they had me a new washer and dryer in my apartment he same day! The staff is super friendly and the maintenance crew helps the living experience from salting the roads and sidewalks before it snow making it smooth to drive around during the snow storms. The Pool and Gym and super clean and the equipment actually works. I lived at a lot of apartments and a lot of time the gym is down due to "issues" but this place keep the gym clean and fresh. Its is close to I-85 making it super easy to get to uptown . Definitely renewing my lease . Review from Google
Dec 2018: Really nice amenities. Really great and helpful staff. Sara Webster in the office is a Wonder Woman, took care of any troubles I had. 12/10 would recommend. Review from Google
Dec 2018: I've been apartment searching for about 3 months now and I have never stepped into a more inviting complex. From the beginning Sara and Julie (I believe their names were) were so friendly, welcoming and patient with me. I left with every question answered and feeling confident that I can finally end my apartment search! Review from GoogleDec 2018: The front office staff is the best around! Have dealt with multiple apartment staffs in different areas and none hold a candle to these people. Sara is extremely helpful and always has a smile on her face! If there is ever an issue, Julie jumps right on it and does whatever possible to resolve! Does not get better than this. Review from GoogleNov 2018: I’ve lived here going on 4 years. Pros and cons but I will say that when a problem arises I can count on Julie to address it promptly. I also like the additional attention to community living. They are running contests, fun days like having the snow cone truck, bagel bar, pool grill outs, etc. I’ve noticed an increase in security as needed and prompt email communication when there is a community concern. You can only pay your rent online so don’t bring a check or money order. Review from GoogleApr 2018: Nice department complex, with swimming pool and other comforts. A friend of mine lives here and seems to be enjoying it. Review from GoogleApr 2018: Moved into a one bedroom apartment overlooking the pool, amazing view. Looking forward to summer! The fitness center is awesome 24/7, very clean. Julie is awesome, always smiling :) I'm happy to call this place home! Review from GoogleFeb 2018: Met with Julie and she really took the time to show me the property. Beautiful amenities, gym and clubhouse are very nice. Definitely love the 24 hour gym! Looking forward to moving in in April! Review from GoogleFeb 2018: Phenomenal customer service from Vanessa! She is such a ray of sunshine. If ever given the chance, definitely ask to work with her. She was so helpful and super happy and not to mention knowledgeable. I was honest and told her these apartments were a little out of my price range and she even went as far as to give me pricing for the apartments around the area that are more fitting to my price range. She just wants to help when she really did not have to do that. She is absolutely amazing. Whatever she is getting paid needs to be doubled because her customer service and sincerity is second to none. I hope to eventually move here with my family just to get the chance to work with her again! Review from GoogleFeb 2018: Living at phillips mallard creek has been the best apartment experience I’ve had in the area. The staff is helpful, the apartments are well kept and the grounds are always clean thanks to the maintenance men. We rarely have any issues but when we do we know we can expect fast friendly and professional service from Chris or Joe whenever they are needed. Review from GoogleJan 2018: Great apartments. Prices are moderate. Reserved parking. Guest need to use only allowed labelled parking. Rooms are spacious with all the appliances. Washer, Drier, Dish washer, Fridge. Review from Google
Jan 2018: Vanessa is freaking awesome!!! Her personality alone will have you wanting to make this place your home. Vanessa you rock girl. Apartments are great, great space compared to other apartments I have searched. Very convenient, close to all highways. Major plus, washer and dryer included with no extra cost. Compared to other apartments where as though you have to pay. Review from Google