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Mallard Creek Apartments


Grade: of 90 reviews 🏆Top Rated

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Jun 2019: This is really one of the best apartments in the area. The management staff, Lorien and Michelle, are very professional, nice, and helpful people. They do their best to make sure all their tenants feel welcome and made the moving in process smooth and fast. Maintenance is very reliable, they will fix most problems within a day. The area is clean, you can barely find trash anywhere and their are always parking spots available. Most people mind their business and neighbors aren't an issue. If you do meet people they're friendly. don't listen to the other reviews, most of them are older experiences or people just dragging it and being negative. It's nice out here, they threw a pool party for tenants, there's a nice swimming pool with a grill that you can chill at with your family, there's a small fitness center if you want to save money on the gym, and a designated trash area and play area for kids. A nice apartment complex, with good staff, and a lot to offer. Review from Google
Jun 2019: Place is not good. Nothing but sketch people and drug dealers. At least one shooting a month within 100yards of my apartment. Review from Google
May 2019: Just want to say thank you Lorien for taking extra time to assist both me and my son in explaining everything we need to know about Mallard Creek Apartments. My son spoke to Michelle on the phone first who was super nice considering he was calling from out the state. Lorien than took us through the process which was amazing and beyond what we expected. They are very kind and care about your needs more than just trying to get you there or making you feel like its a “take it or leave it” situation. This new management deserves more than 100 stars. They know the job well and are doing it right!!!!😀😀😀 The apartments are beautiful and fit our needs for the help that was given to us. Please don’t let anything turn you off from visiting. Call or take a ride there and you will find out yourself. Review from Google
May 2019: Just want to say thank you Lorien for taking extra time to assist both me and my son in explaining everything we need to know about Mallard Creek Apartments. My son spoke to Michelle on the phone first who was super nice considering he was calling from out the state. Lorien than took us through the process which was amazing and beyond what we expected. They are very kind and care about your needs more than just trying to get you there or making you feel like its a “take it or leave it” situation. This new management deserves more than 100 stars. They know the job well and are doing it right!!!!😀😀😀 The apartments are beautiful and fit our needs for the help that was given to us. Please don’t let anything turn you off from visiting. Call or take a ride there and you will find out yourself. Review from Google
May 2019: Danesa at Mallard Creek was super helpful in my search for an apartment! I knew I wanted to be in that area, but after visiting I was sold on the awesome customer service alone! Review from Google
May 2019: Danesa at Mallard Creek was super helpful in my search for an apartment! I knew I wanted to be in that area, but after visiting I was sold on the awesome customer service alone! Review from Google
May 2019: Will be very good property if you guys have a security or police patrol around at the night even the day time🙂 Otherwise nice property and i have no issues Review from Google
Feb 2019: I have lived here for 10 years, nice property, if it had some smoke free buildings it would rate even higher. Cant have my sliding door open for all the smoking under me, other than that no issues.
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UNCC Related Topics and Questions

Is UNCC close to Downtown Charlotte? Yes, it is a short drive. Charlotte is fairly spread out, so using public transportation is not so great. All that said, communiting from the UNCC area to Downtown Charlotte is not so bad, and the UNCC area is a great area to live if you have an i...read more

Are there UNCC Apartments within walking distance to the UNCC campus? Yes, there are many options. There are luxury apartments right accross the street from the main entrance such as haven-49 and university-crossings?pb_id=485...read more

Jan 2019: Herman from maintenance does an outstanding job when needed.Fast service too! And the new management office and staff is way better than the old management. Review from Google
Jan 2019: I love my apartment and have no complaints! The few times that I have needed to submit a maintenance request, I am always impressed by how quickly the responses are acknowledged!! The staff here are friendly and professional! I use my oven every day and recently I realized that my oven burner went out. I immediately left a note under the door at the office. By the time I got to my apartment, Kenya called me to specify the problem and shortly after that, Herman knocked on my door to make sure which part was needed to replaced before ordering it! The next day he installed a replacement part. I was able to do some baking immediately!! Unfortunately it was short lived and the oven went out again that evening . I informed Herman of the problem and he ordered me a new stove! This was Friday The same stove was to be delivered on Monday but he rec Review from Google
Dec 2018: I’ve been a resident at this complex for 4 years. My first two years were great, but since then it has definitely gone down hill. First off all, there’s a new office staff every year which is ridiculous. There in no valet trash. The breeze way at my building is always nasty with garbage stains and bags of trash always sitting outside of someone’s door. Dumpster is always overflowing. Dog feces everywhere. This complex has really gone downhill over the past 2 years. I’m anxiously waiting on my lease to end so I can finally move. Rent is way too expensive for the quality that is received. Last thing, the office staff never, ever answers the phone. Apartments are a nice size and parking is always available. That’s it. Review from Google
Nov 2018: We have only had one shooting and one home invasion in our building this semester! Roof leaks in the bathroom are still not fixed. Management said they were doing a random inspection of our apartment but never showed. Nice apartments but incredibly unsafe if you are a female or have children. So many better apartments around at the same price point that are a lot safer. Will not be living here next year. Review from Google
Nov 2018: Great location, helpful leasing office! Maintenance staff quick to respond, and courteous. Have lived here 1 year, and have had no issues. Review from Google
Nov 2018: Apartments are conveniently located to everything you need, and the landscaping is beautiful! I like living in this apartment community because there’s a nice blend of families and college students. Review from Google
Nov 2018: I'm relatively happy. I've had ups and downs since I've been here a year and a half. I, too, was mislead about an apartment and ended up having to be on the second floor. But there has been a lot of changes here, of late, and they're all good. Paving the parking lot, evicting bad tenants and they're working on the garbage issue. I've seen quite a few people in the office, but the present staff seems to care about the condition of the property. Maintenence cannot be better. Herman and Ray are great. Herman communicates everything. You always know what's going to be done and how long it will be. I'm happier now. Review from Google
Oct 2018: The maintenance staff here are excellent, especially Herman! He calls you to update you on the status of your maintenance issue and is always punctual. The office staff is great as well!! Review from Google
Jun 2018: I moved here February of 2016 and I haven't had any trouble and I have had great experience with the management office. Review from Google
Jun 2018: zero stars if I could. My husband and I have lived here for around eight months now, and hate it. If we had the money to move ASAP we would have already. Do not live here. Maintenance does not know how to do their jobs AT ALL! We have water damage all over our walls, yet to have been handled, dust stays all over the counters and everywhere (even though we clean every day!) because people have not cleaned out the filtration system in years, our air conditioning unit went out just recently and it is summer time... my husband looked at it to see if he could just simply fix it himself without "bothering" people who cannot do their jobs properly and waisting everyones time and well that air filter has rotted into the unit, there was ice half an inch thick embedded into it, mold everywhere, puddles and puddles of water just sitting there, and my hus Review from Google
Jun 2018: Very good place As UNCC student, I have lived in several apartments around school last few years. Although I can't say the apartment facilities are best because this apartment is not a new apartment, I can guarantee the kindness and professionalism of the office staff and maintenance in this apartment. They are very good people and always do their best to help us. I'm very satisfied with my current apartment because I have bad memories of the unkindness of the office people in my previous apartment. Review from Google
May 2018: Well, I would say some ppl in the previous management company is not good. But the management of this complex changed a lot after switching to a new manange company this year. Especially Christine - she is always ready to help there, very responsible and professional. Review from Google
May 2018: I was interested and wanted to get information for an apartment here. The leasing office never answer the phone or return phone calls. From reading these other reviews these people ain’t that busy. I’m taking this as my sign to move on. It’s so sad that even with leasing apartments people can’t be competent in the position. You have to be an extremely lazy person to not have customer service but applied to work at a leasing office. You did the job application not us. Speaks a lot about this management company Review from Google
Feb 2018: Rent goes up but the quality of my neighbors has gone down. Also, some people do not follow leash laws and I don't see anything being done about that other than a useless email. Review from Google
May 2017: On their website they describe apartments as "quiet, peaceful, uncomplicated surroundings". They are not telling the truth. I lived there and there was a shooting in the parking lot, and I could hear shootings happening in the area. Loud cars race down mallard creek road at night several times a week. It's not peaceful or quiet. AT ALL. I do not recommend it. They are nice at first and as soon as you make a complaint they no longer care about you. Review from 5/12/17 on Google
Apr 2017: This apartment don't care about their residence and apparently the corporate office doesn't either. Maintenance lies and don't fix anything; it's been 3 months and repairs still not done. Dog crap everywhere and no one takes responsibility or follow up. I would not recommend this to ANYONE. The staff starts off nice to get you in the lease then they become rude and condensending. Review from 4/18/17 on Google
Mar 2017: This apartment don't care about their residence and apparently the corporate office doesn't either. Maintenance lies and don't fix anything; it's been 3 months and repairs still not done. Dog crap everywhere and no one takes responsibility or follow up. I would not recommend this to ANYONE. The staff starts off nice to get you in the lease then they become rude and condensending. Review from Google

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