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Jul 2019: Do not move here!!! Mold infested and there is no consistently with office staff! Worse one is Abigail. They sign for packages you never received. They force you to pay for trash valet they never pick up . They force you to pay a fee to pay your rent! Appliances always broken, never parking, and pool is always closed!
Nice location but poor management. Corporate is no help! DO NOT MOVE HERE !! THEY WILL TRY EVERY MEANS TO MAKE YOU STAY THERE, SAYING YOU didn't GIVE NOTICE. THEY ARE HOLDING HOSTAGE IN A SENSE. Review from Google
Jul 2019: I have lived here almost a year. When first moving in it was great. The hallways were cleaned and I loved living here. Now fast forward the hallways are always dirty. Filthy, neighbors leave their trash out in the hall on Friday knowing the trash does not come until Sunday night. My car was broken into last week. The leasing office only gave us the number to the “security†that I have never seen once. I will be moving out at the end of my lease in September. Review from Google
Jul 2019: Wow! where shall I begin ??? A friend of mine is currently a tenant at University Center Apartments (Cortland) and has been for about a year and I’ve personally witnessed with my own eyes how shady this apartment complex’s staff is to their tenants! They offer all of these great “amenities†and make it sound like pure luxury all to find out that everything is a complete LIE! Trash is never picked up although a Valet Trash service fee is required each month of your stay. The kitchen DOES come with nice appliances however, how good are the appliances when they DON’T work!!! (The microwave hasn’t worked in 4 months) The maintenance staff admitted to being so backed up that they don’t even check for new grievances... The AC went out in the apartment and was out for 4 days during 90+ degree summer weather! When maintenance finally came out to check it out the filter looked as if it hadn’t been changed in years!!! He also said there looked to be “rigged wires†when he checked the unit! The problem was eventually fixed but the office did very little to accommodate their tenants or even check on them during their inconvenience! The pool area is very nice but it’s hardly accessible because it’s always closed due to being trashed regularly! On top of it all the office is trying to force my friend to stay in the lease although the lease is coming to an end and DOUBLE CHARGE if they try to leave!!!?? To conclude my rant Review from Google
Jun 2019: Arrived after a 5 1/2 hour drive to learn the complex was closed for tours due to a community-outreach activity. While we were pondering our next move, the maintenance staff approached. They asked if they could help, made phone calls, and then took us on a tour themselves! We were so grateful-above and beyond. We really appreciated their kindness.*
*It's five stars but we aren't renting here yet, really only a review for the maintenance team. Review from GoogleJun 2019: I currently stay here. I have a one bedroom which is very spacious. I love the fact that the shower and tub are separated. It comes in handy on "self-care Sundays." When I have issues with my apartment it is handled in a timely manner. I had electrical issues my first few weeks here and it was handled. My garbage disposal broke on Memorial day and I went to the office since it was easier then filing out the form on my phone. I left to get food with friends and when I came back it was fixed! I was literally gone for 30 minutes.
There is enough parking near my building so I don't have to rush home during the evening.
My neighbor across the hall is hell though. She doesn't follow the trash times, which was embarrassing one day when I had guest come over and she had 3 trash bags sitting outside her door on a Saturday afternoon. In addition, she likes to hide trash under the staircase until its close to trash time Review from GoogleJun 2019: Unorganized management with poor excuses. Pool didn’t open until July 4th last year and was barely opened before shutting it back down this year with no timeline available per the office staff. Nevermind the continuous other issues. I would recommend anywhere else. Review from GoogleApr 2019: From the moment we walked into the office @ Ashley Court we knew this was going to be our home. We were greeted with a smile and handshake by Latasha. She made the entry process into our new home easy, explaining everything and answered all our questions. In a short time we were laughing and knew we had made the right decision to live here. The complex grounds are well manicured and very clean. Our Apt. was exactly what we wanted. The amenities are really nice too. Of all the places we had been looking at for at least a month, Ashley Court is the cleanest, most updated, and QUIETEST place of them all!! We are coming from living in our own home for 30+ years and we’re very unsure of the noise level from other apts. around us. That is not an issue at all! We hardly know that anyone is above us or beside us! It’s very refreshing that people here value their privacy and others around them. Thank you Ashley Court for making our move so easy!! Review from GoogleFeb 2019: $937 for deposit on a dirty apartment that wasn’t move in ready as they stated plus $275 in fees and then the rent. Who do these people think they are?! I can definitely tell it’s a money thing with them. Ain’t no way in hell the apartments are worth all the money they are requesting. NEXT!!!!!!! Review from GoogleIs UNCC close to Downtown Charlotte? Yes, it is a short drive. Charlotte is fairly spread out, so using public transportation is not so great. All that said, communiting from the UNCC area to Downtown Charlotte is not so bad, and the UNCC area is a great area to live if you have an i...read more
Are there UNCC Apartments within walking distance to the UNCC campus? Yes, there are many options. There are luxury apartments right accross the street from the main entrance such as haven-49 and university-crossings?pb_id=485...read more
Jan 2019: My husband and I have lived here for 2 years we truly like the service that has been provided I would like to take the time to personally thank Tammy that works in the office for her outstanding service I am deaf and she always always take the time to make sure I clearly understand may it be her having to write down at times what she saying she does that Tammy has been a breath of fresh air and I thank you for having such a wonderful asset in your company so to Tammy I salute you she is a person that has shown love and great concerns about whatever needs we've had I do like the area it being very clean well-kept quiet maintenance always always on point with taking care of your request I don't have a complaint I would like to address perhaps the need of the better care taking of the computer area on several occasions there's no paper for the printer unable to get online copier broke and needs better heating system in there. Review from GoogleJan 2019: Great place to live. Tons of amenities - free gym open 24/7, with free classes during the week, dog park, pet spa. The grounds are well kept and clean. The maintenance staff is amazing!!! Quick, thorough, friendly very professional! My neighbors are respectful and friendly. Great area, lots of places to shop and eat. Review from GoogleJan 2019: I am very pleased with Shearer Realty and I highly recommend David and his team. Review from GoogleDec 2018: Special thanks to the security tonight. I saw him shoveling snow outside and making the door ways clear for guest. He also kept me and my family safe knowing he was making rounds. Thanks again Review from GoogleNov 2018: The staff is welcoming, helpful, friendly, and warm. The rooms are spacious, clean and comfortable. We stayed overnight for my sister's wedding and we had space for the makeup artist and hairstylist to work comfortably. The only critique would be that they did not have an ADA room ready for us, upon arrival, but did get us an ADA room as soon as they could. Review from GoogleNov 2018: Marissa is amazing. Great customer service skills. Really good staff. Only problem is they are so popular they are often booked when I come into Charlotte. Favorite hotel in Charlotte Review from GoogleOct 2018: Great agency, love the staff. I recommend to others all the time. Review from GoogleOct 2018: Nice place. Good location off the road. Restaurant s and shopping not far away. Large rooms and great breakfast. I would recommend this to anyone. Review from GoogleOct 2018: We had a great stay spending the weekend here for my sons birthday. He loved the spacious room and the front desk associate Andrea went above and beyond to accommodate our needs. She has a great attitude and is a gem! Review from GoogleOct 2018: Don’t rent from these people. They are beyond unprofessional to say the least. They gave me the hardest time to move into a property which ended up being in a horrible neighborhood. And when it came to getting my security deposit back … that is a whole story in its self. I don’t care how desperate you are DO NOT RENT FROM RUBEC PROPERTIES Review from GoogleSep 2018: Its been 2 years since put in an application which was $80.00 hard earned dollars. I never received a phone call email or even letter. No reason why I don't have a criminal record I make well over 3 times rent and no evictions. I feel like I got robbed by rubec properties BC they took my money and didn't provide me with any service. They just took my money and if I can just help someone before they make the same mistake I made by trusting rubec properties I would feel a lot better. Shame on all of you at rubec that is not how you conduct business.. Smh!! PEOPLE STAY AWAY FROM RUBEC PROPERTIES I TOOK MY BUSINESS TO HENDERSON PROPERTIES. Review from GoogleSep 2018: So far this has been my worst experience with any property management company. Upon move in property was not properly, nor fully cleaned from the last occupant. I notified management of my disappointment and the response I received was "my cleaning lady did the best she could with the stove." Wow. The kitchen was gross... especially the stove.. but including the walls and outer cabinets. The upstairs living areas were fairly decent and apparent carpets were new and walls repainted... However the downstairs area is a completely different story. Communication is poor and there seems to be no effort to provide any kind of customer service or follow up on maintenance calls for new tenants. Needless to say I am frustrated already (5 days in) and not expecting much better. Review from GoogleAug 2018: If I could give less than one star, I would. I don’t ever write reviews on things. But I want to warn people before renting with Rubec. This is my first time being on my own. I moved into my apartment 3 years ago. Since then, everything breaks. There have been pest issues. You’ll call and they won’t respond, and when they do the problem doesn’t get fixed. My air conditioner has always had issues since I moved in. Constantly I’d call and let them know, nobody listened to me when I said that there was a leak in the unit outside. My house went up to 90 degrees for two months, I have a 3 year old son, and I’d tell them my son would become lethargic due to the heat. They did bring fans, but barely seemed to care that my home was damn near 100 degrees inside. On top of AC issues, my online portal to pay my rent never works. So I use the Review from GoogleJul 2018: This company is the worst!!!!!!! You can never get a hold of anyone in the office!!!!! I had a pipe burst and called maintenance for over 6 and a half hours and they still haven't got in touch with anyone...!? There are 24 hour a day services!!!!! Absokutely unacceptable!!! This is the worst leasing company i have ever dealt with Review from GoogleJul 2018: I put in an application at 7pm online and received an email at 9am the next morning saying the property had been leased. The property is still listed on the website and my application fee was taken. I am not showing any credit check so I assume they make money off of taking deposits. Beware. Check to make sure the property you are applying to is even available...to you. Review from GoogleApr 2018: 5 stars for Ann Rector from leasing office . She is a really awesome person. The maintenance staffs are very professional and friendly. The apartments are really old , but for the price range and location it is best . Review from GoogleApr 2018: Most of the reviews here with positive results are not telling you all the truths. They must come from those that are homeowners that allow this realty company to manage for them, because the experience we have had after four years of renting with this company has been atrocious. If I could rate them less than one star, I would.
If you want to go through headaches from them such as maintenance issues, (example: light fixture doesn't work , maintenance supervisor comes out and remove the caps that protects the wiring from touching, you fill in the rest) to pissy attitudes, to home inspections at anytime they feel like it( a week before Christmas ) to showing the house you are renting while you are at the end of your lease, ( mind you, you are still occupying it with all of your stuff in it and being asked to leave for an hour so that they can Review from Google