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Colonial Village at Chancellor Park


Grade: of 46 reviews

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Jul 2021: I will say this...when I first moved in 2015 it was peaceful. I didn't have bad neighbors and the service and community was well kept. Now being here and have moved to a larger apartment in the back, its dark, its dirty, its noisy, and the services for a nicer word sucks! It doesn't matter if you complain on your neighbors for being loud in the middle of the grass, drunk, and singing at 2am or if you need any form of assistance its just poor. My children and I were in the pool this past Sunday and a family who proudly came in and said we didn't live here took over the pool. Let's just say this...they don't check to see who lives here and who does not so why give people a colored wrist band if you will not enforce the rules??? Why have the lock to the pool on one side of the gate but when you want to exit you have to stick your arm through an opening to get out!
Sep 2019: I have had a great experience living here. To start the office staff is absolutely amazing. I have gotten to know them all and they are extremely attentive and genuinely caring. Next the maintenance staff is awesome. They respond to requests quickly, are always professional, courteous, knowledgeable and friendly. Anytime I see any of the staff out on the property they speak and I see them around making sure things are in order. It’s apartment living so some things are just par for the course but any time I’ve brought any concerns to the office staff they’ve been consistent with addressing things according to proper protocol and in compliance with NC landlord tenant rules which many people are unfamiliar with. I think it’s an excellent value for the money especially in this area and enjoy calling this home. Review from Google
Sep 2019: Parking is limited, obviously there will be noise past 10 on the weekends but during the week it’s quiet specially living on the third floor. Very great for the price. would recommend. Pool is quiet and relaxing during office ours past that a lot of people (assuming they don’t live in the apartments) Management is very friendly. Review from Google
Aug 2019: I lived ther for 2 years 2017-2019. It was very well kept and the staff went out of their way to make you feel at home. I realize that this is an apartment not a private house so every now and then (holidays or special occasions) my neighbor would turn up the volume. No problem at all because it didn't happen 24/7. The only problem I may have had was that the Master bedroom was very cold in the winter or very hot. Otherwise if there was a issue , maintenance was always around to fix it. Grounds are always kept clean and I always felt safe and secure. D. WALLACE Review from Google
Jul 2019: I currently live here, and this is the worst place you could ever live at. People smoking weed everywhere, office never answers the phone when you need their help, I've had to request so many maintenance work, ive had 2 floods in my apartment and they still dont want to replace my carpet, the window blinds are the cheapest thing ever. Im just now calling maintenance again to place another work order and their application is down. Now i have this huge sink leakage, all my stuff got ruined and cant even wash my dishes. DONT LIVE HERE!!! im just waiting for my lease to be over so i can get the hell out of here Review from Google
Jun 2019: I have absolutely no issues with the office staff or maintenance team. Any work orders that I put in are done super quick. The grounds are clean and nice for how big the property is too. It's really nice to go into the office when I pick up a package and have the office staff know me by name, even with how many people are here. The people that write these negative reviews must be breaking rules or just want special treatment, cause they aren't true. This staff overall makes this place feel like home, so you should seriously consider this property because I know I am glad I moved here! Review from Google
May 2019: I visited today for a tour and was very impressed with Candice and the tour. She was informative, hospitable, and very kind! It seems like a very welcoming and clean place to live with many amenities. Review from Google
May 2019: I visited today for a tour and was very impressed with Candice and the tour. She was informative, hospitable, and very kind! It seems like a very welcoming and clean place to live with many amenities. Review from Google
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Is UNCC close to Downtown Charlotte? Yes, it is a short drive. Charlotte is fairly spread out, so using public transportation is not so great. All that said, communiting from the UNCC area to Downtown Charlotte is not so bad, and the UNCC area is a great area to live if you have an i...read more

Are there UNCC Apartments within walking distance to the UNCC campus? Yes, there are many options. There are luxury apartments right accross the street from the main entrance such as haven-49 and university-crossings?pb_id=485...read more

Apr 2019: Reviews Are very helpful - my friend was about to apply until I pulled the reviews up . No thanks . Review from Google
Apr 2019: Reviews Are very helpful - my friend was about to apply until I pulled the reviews up . No thanks . Review from Google
Apr 2019: Worst experience OF MY LIFE. Do yourself a huge favor and stay very far far away... I wasn’t sure if I would regret this when I signed their 51-page lease, but now I know what people mean about listening to your intuition. They have no regard for basic human rights and will add $50, $117, and $200 fees to your account without any warning, refuse to take partial payments, screen your calls, and then tell you to relax. 2.1 stars on Google does not lie. SAVE YOURSELF THE TROUBLE. No accountability at all, retaliatory business practices, and blatantly predatory actions. I would give 0 stars if I could. Stay away, and then you can relax. Review from Google
Apr 2019: Worst experience OF MY LIFE. Do yourself a huge favor and stay very far far away... I wasn’t sure if I would regret this when I signed their 51-page lease, but now I know what people mean about listening to your intuition. They have no regard for basic human rights and will add $50, $117, and $200 fees to your account without any warning, refuse to take partial payments, screen your calls, and then tell you to relax. 2.1 stars on Google does not lie. SAVE YOURSELF THE TROUBLE. No accountability at all, retaliatory business practices, and blatantly predatory actions. I would give 0 stars if I could. Stay away, and then you can relax. Review from Google
Jan 2019: This place is ok. As far as I know, the neighborhood the good. Some of the recent reviews I was just reading, sound like they’re describing a completely different place. The price is definitely higher than it should be, no one should be paying the price of most mortgages to live in a place that wants to inspect your apartment every other month. That’s getting really old, we’ve only been here for 6 months and there’s yet another inspection of some sort tomorrow. This will be the 3rd time since I moved here in July that I’ve had to let someone in my apartment. And this notification was sent at 4:48pm today to let us know they’re coming tomorrow. I really don’t appreciate the lack of notice and personally don’t like strangers with access to master keys to constantly see my private property. The contract with Charter/Spectrum is Review from Google
Jan 2019: First let me start off by saying if I could give this place a -5 I would. I have always been the type to never read the comments or go off of comments because all you see is bad never the good. But the comments that you read for this apartment that are negative please take it serious. My first two months of living here was wonderful but after that it all went down hill. This is the worst apartment that I have ever lived in, I would not recommend this place to NO ONE. The staff never answers the phone and they will tell you to leave a message and they will get back with you but they don’t. You have to call multiple times back to back just to get anyone. They let anybody move in!!! I’ve heard multiple fights from different homes, gang slag, and multiply cars being broken into in the one year that I was living there. They place ridiculous fee Review from Google
Nov 2018: Worst experience ever! The leasing office is full of unhelpful, and rude people. They love you when you’re moving in and stop communicating when your lease is almost up. Didn’t get my written notice in on time, and paid $1700+ for 650 square foot apartment. I was told by two different staff members, the date I was returning back to town would be fine to turn in. Candice is not helpful and talks to people like she’s above them and they’re dumb. She sits in her office sipping her Diet Coke, humming corny elevator tunes and she SHOULD GET Up and do her job/ something. The windows are thin and shake everytime someone else leaves their apartment. People leave dogs on balconies. I don’t have to worry about hearing couples fight at 3am anymore. I suggest everyone in the leasing office learn how to talk to/ treat people. I called up there as Review from Google
Aug 2018: I wanted to share my experience with maintenance. Rob, from maintenance, came by for an issue I was having in my apartment. He was very professional and was able to trouble shoot the issue and resolve the issue quickly. I was very impressed with how he carried himself. I have noticed some bad reviews about the community itself, however I am very satisfied with how the office, and Rob, handled maintenance issues. I truly believe Rob deserves a raise or promotion. I can imagine it being difficult handling 300+ units and he does it very well and professionally. Review from Google
Jul 2018: Do Not Move Here! It is not safe. This is now the hood. Break-ins, shootings, suspicious people walking around at all times smoking marijuana. Drug attics hanging out in the neighborhood. People are constantly watching others walk in and out of there homes. The office staff are unsupportive because they don’t have to live here. Don’t visit this property at 12 in the afternoon, visit this property anytime after 6pm to get a true picture. Trust me you can do a lot better for the price. Trust no one here. Review from Google
Jul 2018: My experience was horrible. The entire office staff were rude and seemed to think they were so much better than tge resudents. Anytime I would go in there they were talking negative about someone. One time I locked myself out and they said there was nothing that they could do and that I had to call a locksmith (this is during normal business hours). Maintaince would walk into my apartment without knocking (when I was home). The apartments are very old and poor maintained. Review from Google
Jun 2018: When I came for my appt to view the apt , the girl at the front desk had no information on me viewing an apt nor did they have an apt for me to view . I made that appt ahead of time , I left work early , was penalized and I they didn’t have an apt for me to see . I was told that I would receive a call Monday or Tuesday , I never received a call . When I called to check on the apt viewing , the person who answered the phone had no information on that viewing either . Overall my experience with this apt was just unprofessional. Review from Google
May 2018: Yet another MAA owned property taking advantage of people. Yet another over priced apartment with hidden fees, placed in a convenient location. I’ll never rent from this company again. MAA is in the investment business not the people business. You would think a company with over 1000 apartment buildings in the US could learn how to treat people that pay them money every month with dignity. The management here do not take pride in their job. They steal and bully people to excrete money from them and hide behind their “luxury and family friendly” image. Review from Google
May 2018: I love living here. It is wonderful and very well kept. Maintenance responds and fixes my requests the same day if not the next day and are very sweet. Jackie in leasing helped me very much moving in, was very friendly and does her job very well. My apartment is beautiful and my neighbors are very nice. My car has never been broken into or even touched. It is pretty quiet maybe the occational radio when people are pulling in to come home (I don't mind at all). College students would feel very safe and at home here and parents will feel relieved knowing their kids are living in a great apartment complex. Perfect for all ages and all personalities. This is a great place to call home. - Sydney McGarrigle Review from Google
Feb 2018: I've enjoyed my stay been here for a few years. Office staff is helpful and nice. Review from Google
Feb 2018: You would think with this being in the University area it would be a good neighborhood, nah not the case there's always speeding cars loud music I mean wake your baby up out her sleep music. Then there is a black female in the office that B**** is always so damn rude it's like why do you work here how do you work here seriously I didn't do anything too you, I just had a question or needed to leave a note for maintenance. Also recently there has been so many car break-ins the helicopters and police on dirt bikes and so many cars were here on the 13th of February 2018 these men and boys are robbing people for the w2's at there mailbox also then trying to steal there cars also creepy people walk around at night can't wait for the lease to be up and they are so overrated when it comes to the prices these apartments are not that nice. Review from Google
Jan 2018: half the plug outlets didnt work and the water bill was high due to water leaking on several occasion and the pool wasnt the cleanest but other than that i give it 4 stars Review from Google
Jan 2018: MAINTAINANCE LEFT POISONOUS AIR IN OUR APARTMENT! For the past 2 and a 1/2 months we have been asking for an explanation as in why was there a maintenance guy in our apartment with a leaf blower. Leaving carbon monoxide behind. He went into our apartment at 11, and finished working on our drier at 12. But we have neighbors that say, that they saw him go back in at 2 PM with a leaf blower, causing the CO alarm to go off. What bothers me the most is that he never called the fire department for help, nor let us know. At 9 PM we got to our apartment and heard an alarm, but little did we know that it was coming from our apartment. Once I opened the door, you could see a cloud of smoke in our apartment, and smell a very strong smell coming out of the apartment. I live in the apartment with my wife and 8 month old baby. When i saw all that i quick Review from Google

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