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May 2019: I would not recommend this apartment complex to anyone. The staff is terrible and complete liars. The closets mildew from bad venting. The sinks are smelly. The water heater room has a terrible smell. The appliances are rusted. Price is not worth the place. The property manager and assist property manager will tell you two different stories to cover one another. Review from Google
Jan 2019: Manager is awesome. Great location. Landscape looks good. Review from Google
Dec 2018: Not sure why this place is ranked so low. Good staff, quick maintenance, and neighbors are cool too. Only complaint I’d say would be the neighbors upstairs that were extremely loud, but that’s not the apartments fault. Overall, pretty good place to live. Review from Google
May 2018: Yet another miss managed MAA property! This company is truly terrible. Avoid MAA properties at all cost. Don’t make the mistake of thinking they care about your family. You are a paycheck... period. Their managmemt is all the same, all they way up! Review from GoogleApr 2018: It was five stars til Brady left.
The new office people rink of hatred
Only got two stars cause of location Review from Google
Mar 2018: extremely upset. I purchased something very important for work. I was expecting for my item to be in my mailbox and it has been in the office that I don't have access too. don't know when I will get my item. I get off work at 6pm the office is closed. I'm at work when the office is opening... frustrated, upset and annoyed!!! Review from Google
Mar 2018: My car was broken into at the apartments parking lot. I park under the light thinking that would permit me a bit more safty from theft, but little did I know that would never work. I asked the front desk if there were cameras and the answer was "nope, call and get a police report." So, I assume this happens on the regular. But whatever, I've still got several months left on my lease to live in fear over my car's safety and my own. Review from GoogleJan 2017: Overall I have had a very good experience here at Colonial Grand at University Center! My boyfriend and I had a week to move out of our old apartment complex and Colonial Grand was able to work with us and get us moved in within a couple of days. The process was easy and now that we are living here we love it! The community is great and the apartments are spacious. We would definitely recommend to anyone in the university area.
Review from 1/8/17 on Apartment RatingsIs UNCC close to Downtown Charlotte? Yes, it is a short drive. Charlotte is fairly spread out, so using public transportation is not so great. All that said, communiting from the UNCC area to Downtown Charlotte is not so bad, and the UNCC area is a great area to live if you have an i...read more
Are there UNCC Apartments within walking distance to the UNCC campus? Yes, there are many options. There are luxury apartments right accross the street from the main entrance such as haven-49 and university-crossings?pb_id=485...read more
Dec 2016: I'm living there now and they do the badest service I've ever seen. One day i had a package from fedex and there was no one at home and the delivery guy left the package at the lease office. When I stopped by to get the package they gave me an empty damaged package and they said we got it this way. I strongly don't recommend this place. Review from Google
Oct 2016: It was good. The apartment is nice. Parking is convenient. I like that there's a kitchen and a bedroom and a bathroom. Also, in my apartment, there's an extra bedroom and bathroom. The kitchen has a sink, a dishwasher, a microwave and an oven.
Review from 10/16/16 on Apartment RatingsOct 2016: So far things have been well. The neighbors have been very pleasant and the staff has been helpful. The fitness center is a great place to go after work and is always clean. The location to activities is very great. The only complaint I have, is a bit of noise from t neighbors. But that's a minor grip.
Review from 10/9/16 on Apartment RatingsSep 2016: Up until today I had nothing but positive things to say about the apartments that I have lived in for the past two years, however after never receiving a final bill upon moving out I have instead received a letter from a collections agency stating that I never paid that final bill. I quickly called CG to resolve this issue & ended up speaking with the property manager Regina Reaves who is by far one of the most unprofessional individuals I have ever had the trouble of speaking with. She could care less that I never received a final bill even though I made sure that my forwarding address was in the paperwork they "required" me to fill out prior to moving out. It was obviously of no concern to her that the ball was dropped amongst her & her staff because after living at these apartments for two years never making one rental payment late I would Review from Google
Jun 2016: Lived here for almost 12 months, will not be renewing our lease as we are buying a home but I have to say I disagree with the reviews this community has received. The Property Managers, Regina and Brady, have both been very professional, approachable, and friendly. The maintenance worker is very kind and personable. There is nothing I can think of that can deter me from giving them 5 stars. This was my first apartment and first time leaving home, and I couldn't be happier with the stay that I had with them. Review from GoogleMay 2016: I have enjoyed every minute of living at this apartment complex. It's quiet and small, and I like that. Neighbors and front office staff are very friendly and extremely helpful. It truly feels like home and I would recommend any of my friend to live here.
Review from 5/7/16 on Apartment RatingsApr 2016: Prompt service. Clean grounds. Continuous improvements. Friendly management team. I wish bathroom cabinets were updated. Quiet surroundings. However the unit above me had very squeaky floor joists. It is the only thing that makes me want to move.
Review from 4/12/16 on Apartment RatingsMar 2016: Rents is way too high!!!! Construction is everywhere!!! Especially right across the street! parking space is limited. car care center could use a better vacuum as well as better water hoses. Noise complaints should be handled more seriously.
Review from 3/6/16 on Apartment RatingsJan 2016: stayed there a year ago the staff was nice at first until you move there then they have a bad attitude especially the chick Christina with the red hair i always had to put in a work order either for the ac which i didnt have for 3 days int eh summertime or the dishwasher i had roommate who i ended up kicking out and paying the rent all by myself because they would pay there portion of the rent and lost there job sorry this isn't a shelter long story short they left there stuff in my apartment over 7 months and didnt try to come back to get it so i trash it i put restraining order off on the roommate and the apt staff said it was against the apartment rules to call the police for anything because the ex roommate tried to break into my apartment I don't have a pet put they tried to charge everyone in the unit for the ones who do have a pet Review from Google
Oct 2015: Wonderful experience. The staff is amazing and always willing to help. The maintenance staff is also amazing. They all genuinely care about our making things as comfortable as possible within this community. This community is also close to all major interstates, shopping malls, and colleges. It's a great place to live.
Review from 10/24/2015 on Apartment RatingsSep 2015: So far my experience has been great! Maintenance has been on top since day one, the staff is super friendly, not to mention the apartment is absolutely beautiful! can't wait to see what the year brings and I look forward to getting to know the staff
Review from 9/8/2015 on Apartment RatingsAug 2015: I just moved in this month (August) and I don't think I could have chosen a better place to live. The staff here is exceptional; super personable, upbeat, sincere/genuine, attentive, and responsive to questions and/or issues. It's a smaller community/complex (which I personally like) and has some very nice amenities; a beautiful pool area (with lounge chairs, dining tables and gas grills), a car care area, a fitness center and a wifi lounge. I love my apartment because it looks elegant, has spacious rooms, spacious closets, nice cabinet space and good natural lighting. In addition, the apartments are within walking distance (only a half mile) from several restaurants and a number of shops.
Review from 8/24/15 on Apartment RatingsJan 2015: The repair people have been here three times and the job still isn't done. Mold in the master bathroom. Wall repairs were poorly done. There's mold in the toilet tank, all over the internal surfaces. Bleach doesn't kill it. Management doesn't care.
Review from 1/13/15 on Apartment RatingsJan 2015: Great small quiet community with a caring staff. Location is a major plus for this community. It is in a great location with the highway, great restaurants and shops just a few minutes away. I have loved living here. I do not enjoy MAA connect fee and the price of this community seems to be rising.
Review from 1/13/15 on Apartment RatingsJan 2013: Close to alot of things in the University area. Easy to get on and off I85. Unfortunately for me, I think the price was a little too high for me to stay. After my first lease rent went up 55 dollars I elected to go elsewhere. You are about a 25 minute commute in the morning to uptown and this place is slightly more expensive than others in the area. Wouldnt say the apartment is too shabby or anything- management is nice and both maintenance calls have been prompt and efficient. If it wasn't for cost I probably would have stayed. Review from Google