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Aug 2018: There is a problem. Every month the water bill goes up. Who pays 100.00 a month if not more for a water bill in an apartment. Wsoctv will get called on this if not corrected soon. I will make this so public if i have to call a lawyer about how you can get ripped off and no one cares. Make a change quick..
Jun 2018: Absolutely the worst apartment ever. People knocking on your door in the middle of the night. Loud music. Partying. No cops ever show up to shut it down. Every week. Something new breaks. Whether it’s AC. Laundry. The heat. Maintenance takes forever to come around and fix it. Don’t let me begin with the staff. Awful is an understatement. They never return calls. Never attempt to help. Pretty rude with their counter answers. Anything that has to do with accommodation. They get really contempt. Anybody that is looking to stay at a apartment. Stay away. Go to the one across the street. That’s a hood apartment with nothing enforced to clean up the mess. ALSO THEY ARE SAYING YOU HAVE TO PAY 60 days worth even when you put down when your lease ends!! The company should be shut down. Their thieves. Robbers. Rude. Please stay away. Not a safe ne Review from Google
Apr 2018: I have lived here twice so to say I love the place is a under statement. The staff is great and very helpful.
However: the week of 4/15 I had two car break ins right in front of my building, that morning the Police officer informed a group of us that over the last two weeks 8 car breaks in had been reported. As a parent this worries me.
I have also heard of other issue on the property that have me very concerned. I do understand that Arwen Vista can not prevent break ins but it can keep us as a community informed, it goes a long way.
I have also reach out HQ but no one picks up the phones and the one girl Jessica that I did speak too, transferred me in mid sentence. Review from Google
Apr 2018: Thank you on the water bill comment!!! WTH...Apr 2018: The issues I have had here would go on forever. RUDE RUDE RUDE ignorant neighbors, whom had my car towed because they said it was blocking there garage. (it was not) and then yesterday they pulled smack up to my garage and long story short, called me every racial name, and told me I didn't rent that garage! WTF...first off I do, and second you fricken don't so what makes you think you can park there....then they said there's not a no parking sign!! That's exactly what I said when they towed me! I won't even go on about the mgr. she doesn't have time for parking issues! Just like they can't evict another neighbor even though the police have been there at least once a week, oh and they discharged a gun that went into another tenants window! Oh, the water bill....WTH...I'm single and hardly home...$65!!! Get me out of here!Mar 2018: Arwen Vista is the worst apartment complex I've ever lived in! It is not a gated community the gates never work, the residents leave trash all over the place, there isn't any parking after 8PM, tons and tons of dog poop throughout the complex. They never clean the apartment dwellings(I've lived here for almost a year and the dwelling is disgusting). Recently the office and maintenance staff changed but I haven't even bothered going to the office with any concerns or making maintenance requests based on the horror from the previous staff. There isn't an emergency maintenance line I did have an issue with water coming from my water heater and my carpet was soaked for 4-5 days before maintenance came out and successfully solved the issue. The designated trash area is always full of trash inside and outside the bins. During the summer months I had Review from GoogleMar 2018: I love the management. Liz is the best. The complex is gorgeous and very well kept. Great fir kids and adults. My sons enjoyed the indoor basketball court and gym. I thoroughly enjoyed my time there. Review from GoogleMar 2018: I’ve loved being a resident st Arwen Vista. The office management staff has been very responsive. Apartment repairs are done in a timely fashion. Very kid friendly property. Looking forward to renewing my lease! Review from GoogleIs UNCC close to Downtown Charlotte? Yes, it is a short drive. Charlotte is fairly spread out, so using public transportation is not so great. All that said, communiting from the UNCC area to Downtown Charlotte is not so bad, and the UNCC area is a great area to live if you have an i...read more
Are there UNCC Apartments within walking distance to the UNCC campus? Yes, there are many options. There are luxury apartments right accross the street from the main entrance such as haven-49 and university-crossings?pb_id=485...read more
Mar 2018: Since Liz and her team have taken over, they’ve been top notch. They’re constantly working to fix all the issues from before. The gates never work because some idiot always breaks them, so she’s working on getting cameras and arms on the gates to solve that problem. Liz will help if you have issues with your neighbors being too loud, and is very easy to talk to. It’s great walking into an office where all the girls that work there know my name and have great personalities. Liz is working on adding some things to bring the community together (sports and yoga) in the clubhouse, which would be great. All the complaints I have are currently being fixed by Liz and her team. I’m definitely glad they’ve taken over. Make an attempt to meet them, they will always be on your side! Mantienance has been so much better since new people came in Review from Google
Feb 2018: How the hell are they coming up with our water bill!Jan 2018: You want to see a complete dump? We'll go and visit arwen vista. You want to live with bed bugs and mildew? Go live at arwen vista. You want to pay a water bill that's 3x the actual amount? Go live at arwen vista. I thought Ann the manager was horriable, but they fired her and brought in some white fat lady named Liz! Liz reminds me of a crack head in the Concord NC that lives in a trailer lol oh god sorry not sorry. She's so lost in life that she don't even know which foot is her left or right lol. Liz is real rude and unorganized. She is not fit to run a office. Let's talk about the luxury part that their sign says at the front lmao. That is complete bs!!!! I just honestly don't like Liz. I think she is full of it Review from GoogleJan 2018: THIS IS THE WORST PLACE POSSIBLE TO LIVE...DO NOT CHOOSE THIS PLACE. If I could give them zero stars, I would! They screw everyone over by putting things in small print in the contract and DO NOT tell you about them, just to make more money. We signed a FIVE month lease for a reason and when we went to move out they made us pay for the next 2 months rent because we didn't give them 60 days notice that we were moving out..when we most definitely let them know we would only be there 5 months since we graduated in December. If I wanted to renew my lease and pay for 2 more months, I would have. I couldn't wait to get out of this place. Should've broken my lease and left a long time ago. And we have friends in 3 other apartments there who also were NOT made aware of this when they moved in. So, they will now NOT be renewing at this place after what Review from GoogleNov 2017: If i could give this property a negative star i would. Not because the trash is piled high and rarely ever in decent condition, not because there is never any parking but because of the staff but in particular the property manager. She is the worst person i have had to encounter in my life. She lives above my apartment and has been the worst neighbor i have ever had. First incident her son was bouncing a basketball at 6 in the morning waking me and my roommates up early. We went to say something about it and a gentleman that was visiting her was kind enough to apologize and assured us it wouldn't continue. After this we have went to her apartment on 4 other occasions because of the excessive stomping. We have attempted to knock against the ceiling so she would understand that they were stomping loud and instead she mimicked us and started stom Review from GoogleNov 2017: I work with Property Management and their staff for a living. While no place is perfect the staff at Arwen Vista are good hard working people. They are slammed busy all day, and do their best to handle any and everyone respectfully. Ann the previous Property Manager is one of the sweetest ladies I know. I met with Liz Tronrud yesterday for the first time and she made me feel like a million bucks. She was the only one there, very kind, enthusiastic, and helped everyone without pause, making no one left out. The water was off throughout the community and she handled everyones concerns beautifully. Liz was awesome, open hearted, and spoke highly of her employer, loves the company!! Review from Google
Nov 2017: Please do not live here. Incompetent staff, loud and rowdy crowd all of the time. Also there is no parking available ever. Will be moving at end of lease. I've seen about three tenants this week moving out and I definitely see why. Also this property has a lot of individuals who loiter around the premises and are not on a lease,but the management here doesn't seem to care. At any time you will hear loud neighbors slamming doors so hard it rattles my apartment. Recently since the pool opened there have been so many random people wandering around. Also, for the fourth of July some individuals dumped a pile of grilled food across the fence from the pool along with beer cans etc. This place is a dump, don't let the nice demo apartment fool you. Please stay away. I cannot wait until my lease is up. There is constant domestic violence below my apart Review from Google
Aug 2017: I just moved in and the grounds are disgusting...garbage everywhere. Pool areas never clean, and pool bathrooms never have toilet paper. I just hope safety isn't a major issue.Aug 2017: If you are looking to live here and are on your own, don't! There's supposed to be a curtesy line to call in case of emergencies, but the only thing you get is a hangup or voicemail. I hear nothing but loud music all throughout the night and I walk out of my door to dog shit at least once a week in the breezeway and I don't have a dog! The amenities are ALWAYS broken and the office staff has nothing but excuses. If I'm paying to be gated, that's what I expect and that includes having a parking spot when I get home! They say we are supposed to have parking passes, but anyone parks where ever especially since anyway can get in the gate. It may look nice from the road, but this is one of the worst places I've ever lived.Jul 2017: When I first moved in, this complex was good, everything well maintained and working. But since then I have felt very unsafe here. The gates have been broken for months, allowing anyone to enter. A lot of people that have moved in since I did have been loud, unfriendly and odd (others are the complete opposite!).
My apartment has had a buildup of mold and mildew like another person had mentioned. No matter how many times I clean it, it keeps coming back. The gym is always unorganized and not well maintained. The pool area is great though! The staff is super friendly and try their best to help answer your questions...but they must not stick around often because I never see the same people whenever I'm in the office. Review from GoogleJun 2017: If I could give negative stars I definitely would. This has to be the worse apartment complex I have lived in. I have experienced black mold and mildew constantly growing on all the windows and the door leading to my balcony. I even experienced it growing on the wall inside of the one of the bedrooms due to the upstairs ac unit.
Additionally, we pay for amenities that are advertised and included in our monthly rental dues. However, these same amenities are rarely fully functional. The security gates are broken and have been broken for the past several months.
Review from 6/9/17 on GoogleMay 2017: If you are a college student looking to party and do whatever you like including trash the place ,this is the complex for you . don't ever break anything it will never be fixed . Other than that you have found your home.
However if you are mature and passed that phase ,keep looking .DONT MOVE HERE , YOU Will Regret It.
Review from 5/23/17 on GoogleApr 2017: These apartments are beautiful, unfortunately that doesn't matter when all the other TERRIBLE factors come into play. I've had to call maintenance twice since I've moved in last year in June. EVERY SINGLE time maintence takes over a week, and will put it in the system they came to fix it BUT they never did. I had water overflowing onto my kitchen floor for OVER. A week. The most recent being my toilet seat fell completely apart, being that I'm pregnant and live roommate style I CLEARLY NEED a functioning toilet. however the on call maintenance man called me to tell me he WASNT coming.
Review from 4/23/17 on GoogleApr 2017: Terrible experience -- Move in August 2016 our AC Unit went out in October -- sent several emails back and forth to maintenance and its still not working, it has once reached 80 degrees in our apartment. They have hired new maintenance crew but this issue should have been fixed. As of March 2017 I have spoken to an attorney about the next steps to take with this incompetent staff. They are always polite but they never follow through and complete the task.
Review from 4/14/17 on Google
Apr 2017: Although I too have not had the best experience I wanted to thank the new maintenance duo Rafael and Daniel for addressing a list of old work orders and new work orders. Things like shower leaks and weather stripping along with toilet leaks and some other issues which were incorrectly handled. Rafael and Daniel are sharp thinkers, very skilled in their craft and work fast. Maintenance guys here come and go unfortunately. Arwen needs more than just two people for this complex.
Review from 4/12/17 on GoogleApr 2017: Terrible security at the Arwen Vista Apartments. All their control access gates have been open for the past three months and the security camaras don't work! Cars are broken into on a weekly bases, and when reported to management, they're unresponsive. At night, when you need security the most, anyone comes in and out of the complex with ease. When the Verizon Amphitheater, which is across the street, has an event all the event goers park in the complex. When you go out of your apt the next day, you find garbage, trash, beer bottles and cans all over the parking area.
Review from 4/1/17 on GoogleMar 2017: This is the worst apartment complex that I have ever lived in. A stranger tried to rob me and kicked my door down in the middle of the night, I did not have any heat for about four months, maintenance takes FOREVER to fix problem, the onsite officers are never available and doesn't answer their phone, and I am having an ongoing noise problem with a neighbor above me and management does little to nothing about it. The noise goes on from 1-2 hours MULTIPLE times throughout the day.
Review from 3/9/17 on Google