Additional Reviews
Jul 2019: Not a bad place to live at all, especially in their price range. A little off the beaten path and very nice and quiet. we've lived here almost a year now and the very few problems we have had have always been taken care of immediately by friendly folks. Review from Google Mar 2019: This was my first time trying to rent an apartment by myself, and my experience was made so much easier by the helpful, friendly staff at Laurel Ridge. Knowing that they were always willing to assist me, or answer my call if I had a question, really made me feel valued as a tenant, and I'm going to stay here again next year as well.
Being a student, I loved campus being a quick bus- ride away, and free parking is always greatly appreciated.
The neighborhood is clean and safe, and the pet-friendly aspect means I get to see a dog almost every day, which I love. Overall, I have thoroughly enjoyed my experience so far, and I’m looking forward to another year! Review from Google Mar 2019: Laurel Ridge is a great place to live! It seems to be mostly graduate students and families, so it is a very quiet atmosphere. The apartments are a little older, but for the price and location, it is well worth it. The two and three-bedroom apartments are two stories, making them feel very spacious, with washer/dryer units in the apartment. Laurel Ridge is walking distance to campus/Franklin St., while still being conveniently on Highway 54 for easy access to grocery stores, restaurants, etc. The staff in the office are always so nice when I stop by and they are quick to fix any maintenance request. I highly recommend this apartment complex! Review from Google Dec 2018: I have been renting a townhouse at Laurel Ridge for 3 years. It is a great place to live with a great sense of community. The community events have been a nice touch. The management staff responds quickly and is always friendly and helpful. I have been mostly impressed though by how wonderful the maintenance staff is at addressing issues in a timely manner. Review from Google Dec 2018: Laurel Ridge has been great to live at. It's a very quiet community with mostly professionals and families, though there are a few college students around as well. The property is well kept and any issues in apartments are dealt with quickly by the maintenance guys. The office staff is kind and helpful and coordinates several events for residents throughout the year. I can't speak for all apartment types, but the one-bedrooms are quite spacious. The kitchen has plenty of counter space if you like to cook, and either the living room or bedroom has enough room to setup a small office workspace. The one thing I miss is having a washer/dryer (none in one-bedrooms at the moment) but the on site laundry room is properly maintained and rarely crowded. Other than that, the location is great (25 min walk, 7 min free transit bus ride to UNC), and it's Review from Google Nov 2018: I have lived at Laurel Ridge for over two years and love it. We are within walking distance of Franklin Street. They have fun resident events that make us feel like they really care about us. The couple of times maintenance has had to make a repair in our apartment has always been done promptly and professionally. I highly recommend living here. Do yourself a favor when you are looking and take a tour of the property. Review from Google Oct 2018: I have lived at Laurel Ridge for 6 years. I would have left a long time ago if I didn't like living here. The apartments were built in the 70's, so the property is older, but they maintain the property extremely well. The management team has changed over the years, but I have no complaints about them. Through out my entire time here I have been impressed by the quick reaction to my service request. The community is diverse, and the location is outstanding. I work on campus, and can walk to work. My biggest compliment would be that they respond to service request immediately. So, if you have a problem with your heat, AC, water...anything...they will fix it immediately without question. I also love the fact that they have a nice office where you can pick up packages. I am a fan of Laurel Ridge. If you need a place close to campus (wit Review from Google Sep 2018: I have lived at Laurel Ridge for 3 years and have really enjoyed living here. The office staff are all friendly and helpful. The communal facilities, such as the pool and laundry room, are well kept and any time I have requested maintenance, the issues were fixed in 24 hours. It is a great place to live and is easily commutable to UNC campus by bus, bike and even walking. Review from Google Apr 2018: I’ve been living at Laurel Ridge for the past year and am very happy! The staff has been ultra helpful— repairs happen quickly, they keep packages safe and organized, and the park/pool/court area is always looking clean and inviting!! In addition, they keep our mini area of grass mowed, brush our sidewalk all the way to the door of any debris (so nice after a storm!), and even snowshovel! There are also resident events and my neighbors are friendly— I really feel cared for and part of a community living here. My only complaint is that the apartment seems to leak heat in the winter so our energy bill can run a little high in those really cold months. Overall, very happy though! Review from Google Mar 2018: I have lived at Laurel Ridge for almost 5 years. The office staff (and Laura the apartment manager in particular) are always very friendly and very responsive to queries. It is very easy to place maintenance requests and these are dealt with in a prompt manner. The complex itself has nice amenities: a pool, a tennis court, a dog park and a volleyball court. The location is great, it is safe and an easy 15 minute walk to UNC or the supermarket. Great transport links on the bus routes. I would definitely recommend living here! Review from Google Mar 2018: We have lived here for nearly five years and are very happy. Affordable and spacious for the price, it's conveniently located near walking trails with access to carborro and Franklin (about a mile). Very friendly and attentive staff and management and pet friendly! Review from Google Jan 2018: Great staff. We love the dog park which has a lot of space to throw frisbee for dog. Has large pool and nice tennis courts.
Maybe could add a few more street lights and sometimes no parking if you come home late. Review from Google Jan 2018: It's a great apartment complex. The staff are friendly and helpful, and the maintenance crew fixes things fast. When our heating coil failed during freezing weather, they came out that night and didn't stop until it was repaired. The neighbors are quiet and amenable. It's very convenient for buses to UNC and/or Franklin Street, and the kids' schools are great. Review from Google Jan 2018: I have lived at Laurel Ridge Apartments for more than 10 years. The staff and maintenance team do an amazing job. They are cheerful, helpful,efficient, and always on top of things. The grounds and common areas are immaculate. Parking lots are plowed and sidewalks shoveled as soon as a snow event ends. Having repairs done is as easy as leaving a message. When you get home from work, they have been taken care of. They apartments are spacious, comfortable, and in good repair as well. Recreation areas include a beautiful pool, tennis courts, volleyball area, playground, and access to a gym at a sister facility. Life's very comfortable here! Review from Google Jan 2018: I have lived at Laurel Ridge for more than a year and a half and really enjoy it! The community is diverse (filled with undergrad and grad students, professionals, and families). My neighbors are helpful, friendly, and "neighborly" and I love that there are so many trees on the property! The property management team is great and the maintenance team is very responsive and efficient. I love the close proximity to Chapel Hill (campus and downtown) and Carrboro. The complex is convenient to public transit, as well. Review from Google Oct 2017: Have been staying here from two months. The office staff are very helpful and courteous. The apartment is very spacious and absolutely in noise-free environment. The maintenance requests were immediately attended and solved on the same day. One problem I found was roaches. But every Friday, they spray the insecticide to control the bugs. Overall, its very pleasant stay for me. Review from Google Jul 2016: Have been living at Laurel Ridge for two months and really like it. The staff are all friendly and helpful, the maintenance lead lives on-site and is very prompt. Pest service comes every Friday and can be scheduled to spray your unit any week (great for living in the wooded Carborro area). My unit was clean when we moved in and they quickly fixed any problems. There has always been plenty of parking but I will post and update about that when all the undergrads move back in town. Review from Google Nov 2015: Just sign my lease with Laurel Ridge. I have to give a special thanks to Michelle and Laural. They really made me and my family's day. So professional and very caring. Made our move smooth and easy. There are not enough word that can describe such a wonderful set of women. Our apartment is flawless and nicely set up. Ken the manager is great! Even the maintenance guy was awesome. If anyone looking for a place to feel warm and welcoming then come here. You won't regret it! Thanks Laural Ridge! You Rock! Review from Google Jun 2015: I definitely liked my stay here. The managers are very professional and helpful, and maintenance couldn't be any more efficient. The rent was also reasonable. And the location is pretty good- you can walk or bike to Carrboro, UNC or the western end of downtown Chapel Hill via Laurel Ridge's back gate (adjacent to the tennis courts).
Review from 6/22/15 on Google Jun 2015: Wonderful and safe neighborhood to live in. Walking distance for UNC hospital and campus. Ashley, Michelle, and maintenance staff were the best!! We have enjoyed our time @ Laurel Ridge and will miss the community
Review from 6/11/15 on Google Jan 2015: Laurel Ridge is really close to campus and you don't have to pay the campus premium to live nearby. You're the first to get off the bus when it goes off campus, but unfortunately you're also the last to get on the bus when you're heading to campus and you have to cross a busy street to get on the other side of the road with no crosswalk. Jul 2013: Pros: Nice sized apartment, convenient to campus for a graduate student (J line), really great property management team - always pleasant to work with.
Cons:
-Wall did not connect with flooring, which provided an entrance for water bugs. didn't realize the problem until mid-summer. Stuffed newspaper in the gap and got a good spray, which seemed to fix the problem. Check for that issue, prior to move in.
-Friend had two break-ins within two weeks, through her back patio. I recommend not getting a ground floor unit.
Overall, I enjoyed my experience. I would live there again, if I were a UNC student.
Review from 7/16/13 on Apartment Ratings