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Aug 2019: Yesterday I told Jessica a shelf in my fridge was broke. Today, Louis (maintenance) came and fixed it all up real quick. Today my a/c got overworked and quit cooling. Louis came down, same day. I have rented for many years and never had this quick of a response. On top of that everyone involved never treated me like an inconvenience or a bother. Thank you everybody, I really appreciate you all. Review from GoogleApr 2019: I live in University Lake Apartments (an excellent complex) which is connected by a walk-way to Carolina Apartments. The company that owns our complex also owns Royal Park (also connected by a walk-way) and Carolina Apartments.
I'm looking to expand from a one bedroom to a two bedroom which University doesn't provide. The natural move in such a situation is to transfer to Royal Park which is on the opposite side of us from Carolina Apts.
However, I thought I'd investigate Carolina Apts as an option because I assumed that the ownership is responsibe for the success of University and Royal Park.. The only difference is the management team. I didn't think a management team would ill affect a complex that is connected by ownership and pathway to two excellently ran complexes.
Judging by these reviews I'm beginning to believe that I was wrong. I'm not writing this because of the bad reviews though Review from Google
Dec 2018: Have had to deal with a old rude man underneath me. Having to deal with noise complaints when I have cancer and barely do anything. The utilities are too much and I recently had a huge price increase when i had to resign that is unaffordable seeing as I have to work less now. Review from Google
Dec 2018: The only real issue I have is with parking its so many visitors spots but if you have someone visiting you over night and didnt have a parking pass bc the office closes at 5 or 6 and they park in visitors they still tow the car. They should allow each household at least 1 parking pass so that this will not happen Review from GoogleOct 2018: I have been living here for a while now. I've seen all the bad reviews. All I can say is I have had a great experience staying here. I moved from Durham NC. The schools and the neighborhoods were bad. Carolina apartments and their staff have been a breath of fresh air to me and my family. Communication is the key. If you talk to them, they are more than happy to help. This is not the Taj Mahal. If you want that, go buy it. It is a great neighborhood and the prices are great for the Carrboro area. Remember , we get what we put out and you all need to remember that they are people too Review from Google
Sep 2018: I have lived here for 2 years now. It's certainly not a perfect place to live, but the staff works hard to meet your needs. I called in a work order on a broken door and the problem was fixed the SAME day. I wasn't even expecting that, so I had left my dog out while at school, and the maintenence crew had waited for me to get home! They were so helpful! Review from Google
Jul 2018: Honestly this apartment complex deserves a 0 star. For one, they repeatedly tow cars of residents, they clear out and renovate apartments above and beside yours without notice and whenever you ask for a sound resolution to these issues they give an excuse- not even a promise to consider resolving your issues.
Carolina Apartments: it does not hurt to be courteous. We pay just as much as the surrounding apartments and deserve notices and your commitment to quality customer service. Review from GoogleApr 2018: We lived here before. and the place is perfect for family. very recommended. Review from GoogleHottest Gossip about Muhammadu Buharis Health this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413 Buharis Health: The Latest this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413...read more
Where are water, TPs, and sanitizers? Please help others. Hi everyone, https://www.livesomewhere.com/communities/uploadedpbi/fl/2013-jul-21/cr10/pb20/sec421/21587njpg To help minimize people driving to stores and it already sold out, if you or someon...read more
Apr 2018: So many friends went there attracted by the low rent, all of them left with the same horror stories. Review from GoogleJan 2018: I lived here last year and getting the space and moving in from out of area was a really easy no hassle experience. However, the Roach problem was so bad that I would rather live outside. Also, the whole complex doesn’t recycle. Review from GoogleOct 2017: Great location, prompt and responsive management company. Minimal bugs, wish they offered the same rates or comperable to all tenants and better grounds keeping. Review from GoogleJun 2017: 1) The gym isn't 24 hours as advertised.
2) If you're a UNC student (I'm also a UNC student) DO NOT LIVE HERE! The utility package seems like a pretty good deal but even though the utilities are included in the rent, this crappy complex and management company will fail to pay your utilities for MONTHS and your internet will continuously be turned off every month! Nevermind the fact that you pay your rent on time!!!
3) bugs. Enough said.
4) just don't. Review from GoogleJun 2017: Lived here for 3 years. I admit that there was a slight roach problem throughout it all, but I think it's more so the fault of filthy tenants than the management. In my first year in a 3 bedroom, sewage burst for both restrooms, so not pretty. Moved into a 2 bedroom for the next 2 years-- much more pleasant experience. Maintenance moves rather swiftly and management is nice. XXXX and XXXX are very pleasant people and have taken good care of me in the past.
Review from 6/8/17 on Google
May 2017: Hello I'm here to help people, let me begin, me and my team investigate this area for 1year and let me tell you the truth, these apartments may look nice but there's a darker side to every bright story, there are gangs here and drug deals and drug users, there have been recent drug bust in this area and at night , the real truth comes out, I don't won't anybody to come here getting hurt , or worse, I have the edivce to shut the hole down , if they don't fix the problem, but till then you have been warned.
Review from 5/13/17 on GoogleOct 2016: The absolute worst place you could ever want to live! The front office is beyond terrible and we won't even go into there over crowding of huge families in little apartments!!! To top it off they have a terrible service department and the biggest parking/towing scam I've ever seen! The office staff will flat out lie to your face and cares about nothing other than making money. I strongly recommend living anywhere but here! If there was negative stars I'd give a minus 2!!!! Review from GoogleMay 2016: JUST don't DO IT! Renovations mean NOTHING when there's mold and roaches!
What a horrible experience. I had severe allergies from the mold, dust, and roaches in this place and the allergies are now gone since I moved out. And I have NEVER BEFORE HAD ALLERGIES!
Roaches were everywhere from day 1 and while maintenance would come spray occasionally it was a pain when they would tell you to take everything out of all the cabinets and then not even spray there.
The mold grew in the rooms and bathroom and some was straight up black mold but management wouldn't do anything about it unless you got a test to make sure it was black mold, and those can be very costly. Stains always grew in our carpet too and we never spilled any liquids. Dark spots would just start popping up and growing all over.
Review from 5/18/16 on Apartment RatingsMar 2016: I have lived here for around 2 1/2 years and feel that I made the perfect choice for my wife and I. All the staff is friendly and responsive to our needs. The manager Tracy is the best, Diana the front office staff is friendly and Dave and Ricky the maintenance staff is outstanding.
Even though the place is old, they keep things update, fixed and clean. Whenever the is a problem, Tracy is on it.
We have had little problems with our place which makes us feel safe and secured. When we have to move, we will be sad and will miss all of them and hope the next place we live will be just as good as we are here.
Review from 3/2/16 on Apartment Ratings
Feb 2016: I have lived here for about 1 year and a half so far and I don't plan on moving anytime soon. The staff is wonderful and they are always great to talk to even when its not about the apartment they make me feel important. The manager is awesome I only spoke with her a couple times but any problem I had she exceeded my expectations she is great at what she does. My apartment has a lot of space and for the price its awesome me and my husband live here and we have had no problems. every apartment with have some sort of maintenance upkeep but that comes with apartment renting but maintenance was quick to come to any call or problem I had. Over all this is a great place to live and everyone here is great.
Review from 2/16/16 on Apartment RatingsSep 2015: I just moved to Carolina Apartments. I had been looking for apartments for months before I located there property. I went in they showed me around applied and was approved in no time. I had no problems getting approved. I was relieved. I was ready to give up on looking for a place but they was able to save the day! I must say this had been the best decision I made especially relocating to this area from another county. The front desk assistance is all always nice and friendly, and willing to help out in anyway. I love the location. I'm close to everything and the bus is free all day long. What more can you ask for.
Review fro 9/2/2015 on Apartment RatingsJun 2015: By far the worst place I have ever lived in. For starters, the amount of roaches in this place is absolutely disgusting! Management will send out notices to each building literally the day before they have maintenance do "pest control", and you have to take absolutely everything out of your cabinets in the kitchen and bathrooms. While my roommate and I were living here, we had an infestation of bats in our apartment (at least 10!), and the manager acted as if this issue was something that did not need to be handled promptly. It took almost a week for them to finally get all of them out, and they never even tested the bats for rabies or other diseases that they carry even though we requested it.
Review from 6/27/15 on Apartment RatingsJun 2015: I have lived in Carolina Apartments for one year and am soon moving out. My initial complaint would be that the insulation in the apartments are bad. During the summer, we couldn't get our apartment cooler than 75 degrees. There's only one vent in the large family room and so it felt much hotter than that! Also, whatever finish is used on the counters stains very easily.
Our neighbors were nice and friendly and we enjoyed the big storage closet. Although I would never do the two bathrooms with the tub in the middle again! Having to lock/shut two doors to use the restroom is a PAIN! Maintenance was awesome and most of our maintenance requests were completed within 24 hours.
Review from 6/22/15 on Apartment Ratings
Dec 2014: This is the first and only time I have written a review. I signed a 6-month lease and I'm happy to be moving out right now! I have never seen this many roaches in my entire life! During my time here, maintenance have pretty much exterminated my unit every other week, and it feels like nothing happened. I still see roaches on the evening after extermination! Mind you, I am one of the neatest people you could come across. I think the squeeze in from other units. I could say more about other issues but the roaches are my real concern. Overall, its just a cheap, dirty, classless apartment complex. I'm excited to be moving out right now!
Review from 12/08/14 on Apartment RatingsOct 2014: This is hands down the worst place I have lived.
There's very little light in the parking lots at night, which puts me on edge, especially because there are some shady people who just kinda hang around in the breezeways.
If you want to live here, I hope you're an early bird. Every 2 weeks, anywhere from 7:30 to 8:00 in the morning, the lawn crew comes through and spends a solid hour on one section of the lawn. You'll also hear, if you're a light sleeper like myself, everyone and their mother going to work.
Review from 10/13/14 on Apartment Ratings