Additional Reviews
May 2019: The team is always so responsive to our maintenance requests.Booker Creek has a great management and maintenance team. Review from Google Apr 2019: This place is just a temporary living area. I am just thankful I have a place to sleep. Eat. Shower. The walls are thin a person can hear what you say or your TV or radio . I even hear the person next to me as singing in their shower as I am in my bathroom. This place is peaceful. Just Keep to self ... its better that way. Inside this place is just what your cost of living expense is expected to be. The parking spaces are teerible . The location is as the name .. it's a creek and woods. No real backyard. Unpleasant. As said it's just a temporary place to live and I am thankful to have a place to be for now. Review from Google Jan 2019: I don't know if she was having a bad day...or not...but the lady who showed me the apartment was very rude and abrupt. This is the only reason they get a one star. Otherwise I would rent from them. They are cute apartments at reasonable prices. Review from Google Jan 2019: The housing office people are super nice and efficient. They solve problems very fast and well. We're very pleased living here. The apartments are excellent for the rents and location. Review from Google Nov 2018: I lived here from 2013-2018. It's a safe community in a quiet neighborhood. The units are well laid out with large bedrooms and an updated kitchen. Above all the folks you'll work with on any issues are amazing. The front office staff is very responsive and supportive. They go above and beyond to care for their tenants, more so than any other place I've ever lived. I would recommend that you choose a unit as far away from the creek as possible as it will flood and has caused a lot of damage to units near it over the years. Review from Google Oct 2018: We love it here. We just moved in 2 months ago, but it already feels like home. Very family friendly, clean, courteous neighbors, and staff that goes above and beyond expectations. We have already had at least 2 cases where the manager has offered so much more assistance than you would expect even from a great manager! Thanks Pam! We love Booker Creek! Review from Google May 2018: Love this place. Lived here for 10 years so far. Manager, Pamela, is fantastic and goes way above and beyond to ensure great tenant experience. Well maintained with constant upgrades to exterior, landscaping, interiors renovated with lovely appliances. Great spirit here. Quiet and private, but friendly. Feels like home! Beautiful surroundings with walking trail, trees, deer, like being in nature but so convenient to town and I-40. Best secret in Chapel Hill! May 2018: I've lived in many apartment communities over the years, and Booker Creek stands out above them all, under the caring management of Pamela. Over my 10 years living here, Pamela has been very attentive to all our needs and requests, she follows up on every maintenance issue, and she genuinely cares about creating a wonderful, well-maintained, and welcoming community. She has overseen numerous upgrades on the property over the years. She is approachable and personable, interested in the tenants. The grounds are beautiful, the apartment remodels are lovely, and the maintenance crew is professional, responsive, thorough and kind. I love this place!!! Great spirit here! Review from Google Apr 2018: Excellent maintenance the property always clean and the supervisor Mr Pena always ready to help anytime 5 star staff Review from Google Jan 2018: Great administration/maintenance dept. Quiet, peaceful community. Excellent location. Recently renovated . Review from Google Jan 2018: It's quiet and the grounds are kept clean. The apartments are being refurbished and are nice for the price. Review from Google Oct 2017: I am on my 3rd lease and am totally satisfied with my experience with staff and management at Booker Creek. Review from Google Oct 2017: Good prices for Chapel Hill, older buildings but they're decent. Review from Google Mar 2017: Loving this place so far. They are very helpful staff that seem to go above and beyond. The apartment is clean and comfortable. I can't wait to make it my home. Review from Google Oct 2016: Booker Creek is conveniently located to all the fun Chapel Hill has to offer. They offer excellent amenities such as a fitness center, swimming pool and a great walking trail. They are pet friendly and provide doggie bags to clean up after your pet. The layout is that of a townhouse so you don't have the apartment feel. The only thing that I don't like is the drainage system in the back yard. It's necessary because this area floods but it attracts water bugs and a higher mosquito population. Staff had been very friendly.
Review from 10/2/16 on Google May 2016: Be careful! After a year, they might drastically raise your rent.
We have been living here for almost a year, and we have been generally happy. Today, we received a renewal letter, and our rent is being raised by $107-$278 per month, depending how long we renew for. (A one year renewal comes in at just under $200 a month!). We feel like this is an unfair increase, and we might not be able to afford it. We also feel like we have been tricked.
Review from 5/25/16 on Apartment Ratings Sep 2015: Great location and neighborhood. Easy access to I-40. The apartments are at the entrance to a beautiful residential area that is great for walking, running and biking. The apartments also connect to the Booker Creek Trail, a pretty greenway that takes you to a shopping center with a Starbucks, Trader Joe's, etc. Yes, the apartments are older so there is not as much insulation in the windows, for example, as there would be in a newer apartment. But if the age of the buildings doesn't bother you, and if you want something that is in a nice area where you can walk to shops, then you'll like this place. There is a fairly large pool which feels fantastic in the summer, too. And finally, the staff has always been friendly and attentive!
Review from 9/11/2015 on Apartment Ratings Aug 2015: Super friendly and helpful staff. Maintenance is very quick to fix any problems. Love it here.
Review from 8/4/2015 on Apartment Ratings Aug 2015: We've lived here for about 2 years and plan to stay. It's a great value compared with other complexes in the area, and in a nice neighborhood away from busy roads.
The townhomes are really spacious and we've been impressed by how quiet it is. You can barely here anything inside the units!
Neighbors are friendly and management is easy to work with.
Review from 8/4/2015 on Apartment Ratings Apr 2015: I stayed at Booker Creek for my summer internship and I liked it for professionals. It's great for adults. The setup I stayed at had shared areas downstairs with half bathroom, and two bedrooms and bathroom upstairs. The setup is unique in comparison to the typical square box setup you get up at most apartments nearby colleges. Booker Creek isn't really close to UNC being you definitely shouldn't walk to class, but that's what makes it so homey, no college parties and late night disturbances. Dec 2014: I've lived here for nearly five years, and Booker Creek has a lot going for it. The area itself is nestled in a community of mainly retirees and is a quiet, well-kept area. You can find supermarkets, banks, gas stations and restaurants within a mile or two in any direction, and the grounds include a paved trail just behind the apartments, good for a quick morning walk or if you just want to check out the creek. There is also easy access to 15-501 and I-40 from the apartments, and sits on a bus line leading directly to downtown Chapel Hill.
Review from 12/12/14 on Apartment Ratings Oct 2014: I have only lived here @ Booker Creek since April of 2014 and I must say so far I am pleased and satisfied with the residential community. No where anyone lives is perfect per say BUT when you have staff that is efficient and makes an effort to communicate with it's tenants, it makes it easy to call this HOME. Pamela and Erica work very hard and organized to maintain this community and if you happen to have an issue either call or email!! The area is excellent and close to 40 and the universities. I am glad I made the decision to move from Wake County to Orange County and to Booker Creek Townhomes. For the size and location you really get a great deal!!! Come one come all, before their all gone!!! :)
Review from 10/08/14 on Apartment Ratings