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Aug 2019: DO NOT MOVE HERE. I moved in 8 months ago; management company has changed 3 times.
- My AC goes out often, the system needs to be replaced. Sounds like an aircraft outside my window.
- My energy bills $170+ for 5 months; now $220+. I live alone in a 1/1. OBVIOUSLY something wrong. But they have not helped, even after reporting it in person & online, they still have not come out to do a high energy analysis.
- Have had millipede infestation for a month. Reported in person & online, still nothing.
- Told by TEMP EMPLOYEES that everyone here was fired or quit except 1 manager & 1 maintenance guy. Maintenance guy does NOT have HVAC certification. This is for a community of around 250 units. Manager had gone on vacation when I went into speak with them.
*Only rent here if it is the last place on earth and every other community has been destroyed by the apocalyp
Jul 2019: Moved in several months ago, the management company has changed 3 times. I would not be here still if I could afford to buyout of my lease.
- My AC goes out often, the system looks like it is probably 20 years old and has never been replaced. It sounds like an aircraft taking off outside my window.
- My energy bills were over $170 for 5 months and are now over $220. I live alone in a 1/1. There is OBVIOUSLY something wrong. But they have not fixed it, in fact, even after reporting it in person and online, they still have not come out to do a high energy analysis. Piedmont Electric will not come out to the property unless requested by the community, but the community won't do a thing.
- Have had a millipede infestation for over a month. Reported in person and online, still nothing done. They said they sent out pest control last week, but came home from work to kill 5 more. Woke up the next morning to kill another 4 Review from Google
Jul 2019: My gf lived here for two years. Easily the worst run apartment complex I have ever seen. Any service request took 2+ weeks to be fulfilled. Her roomate's toilet did not work and it was not fixed for 2 weeks. Their reasoning was "there is another toilet in the apartment so your service request is a low priority and is at the bottom of our list". The front office has a very high turnover rate and is a rotating carousel of apathetic employees who couldn't care less about tenants issues. 10/10 would never reccomend anyone to live here. BEWARE!! Review from GoogleJul 2019: Pretty terrible. ***RENTER BEWARE*** Notice how they don't respond to bad reviews.
July 13th - Pool still closed. New manager. 3rd in the last year.
July 2nd 2019 - Pool is still closed has been since at least the 16th of June. Happy Fourth Everyone.
June 16th 2019. Pool closed without any communication from office.
It's May 31st and the Pool is closed for "Cleaning." For the weekend according to office staff. There isn't an "issue" according to them.... The surrounding complexes have all been able to keep their pools open for the last month. Last year it was only open for two months. On track again for that this year.
May 24th - Water main finally being fixed after being busted for three days.
You do not get what you pay for here. That's why they change their name every couple years. Review from Google
Jul 2019: I had planned on moving into 180 West last year all the way from NJ. I gave them my holding fee $250 and was assigned an appt but did not sign anything. The week prior to my move in, I took a quick trip down to check out my assigned apartment. They knew of my requests(2nd floor, 2bedroom,mid-level upgrade, fireplace).
What I saw when I went to visit almost made my vomit. The apartment they assigned me to was so dirty, smelled awful, closet doors were hanging off by one hinge and the kitchen was disgusting. I was told there was a fresh coat of paint, carpets replaced and cleaned....this was a lie. I expressed my concerns and how none of my requests had been met. I did not sign the paperwork agreeing to this apartment.
The next day, I was taken to a one bedroom that fit my requirements and was told they would have to see if they could switch me to this much cleaner apartment. It took them 2 days Review from GoogleJul 2019: Pretty terrible. ***RENTER BEWARE*** Notice how they don't respond to bad reviews.
July 2nd 2019 - Pool is still closed has been since at least the 16th of June. Happy Fourth Everyone.
June 16th 2019. Pool closed without any communication from office.
It's May 31st and the Pool is closed for "Cleaning." For the weekend according to office staff. There isn't an "issue" according to them.... The surrounding complexes have all been able to keep their pools open for the last month. Last year it was only open for two months. On track again for that this year.
May 24th - Water main finally being fixed after being busted for three days.
You do not get what you pay for here. That's why they change their name every couple years. Review from Google
Jul 2019: Pretty terrible. ***RENTER BEWARE*** Notice how they don't respond to bad reviews.
July 2nd 2019 - Pool is still closed has been since at least the 16th of June. Happy Fourth Everyone.
June 16th 2019. Pool closed without any communication from office.
It's May 31st and the Pool is closed for "Cleaning." For the weekend according to office staff. There isn't an "issue" according to them.... The surrounding complexes have all been able to keep their pools open for the last month. Last year it was only open for two months. On track again for that this year.
May 24th - Water main finally being fixed after being busted for three days.
You do not get what you pay for here. That's why they change their name every couple years. Review from GoogleJun 2019: Right now I am trapped in my building! I reported the fact that the steps leading into our building were about to break 2 days ago. Nothing was done! No attempts were made to try to repay them! It’s Saturday morning and my husband fell through the steps! So are we supposed to stay trapped in here for the rest of the weekend....or longer???? Review from GoogleHottest Gossip about Muhammadu Buharis Health this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413 Buharis Health: The Latest this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413...read more
Where are water, TPs, and sanitizers? Please help others. Hi everyone, https://www.livesomewhere.com/communities/uploadedpbi/fl/2013-jul-21/cr10/pb20/sec421/21587njpg To help minimize people driving to stores and it already sold out, if you or someon...read more
Jun 2019: Right now I am trapped in my building! I reported the fact that the steps leading into our building were about to break 2 days ago. Nothing was done! No attempts were made to try to repay them! It’s Saturday morning and my husband fell through the steps! So are we supposed to stay trapped in here for the rest of the weekend....or longer???? Review from GoogleMay 2019: Pretty terrible. ***RENTER BEWARE*** Notice how they don't respond to bad reviews.
It's May 31st and the Pool is closed for "Cleaning." For the weekend according to office staff. There isn't an "issue" according to them.... The surrounding complexes have all been able to keep their pools open for the last month. Last year it was only open for two months. On track again for that this year.
May 24th - Water main finally being fixed after being busted for three days.
You do not get what you pay for here. That's why they change their name every couple years. Review from GoogleMay 2019: Pretty terrible. ***RENTER BEWARE*** Notice how they don't respond to bad reviews.
It's May 31st and the Pool is closed for "Cleaning." For the weekend according to office staff. There isn't an "issue" according to them.... The surrounding complexes have all been able to keep their pools open for the last month. Last year it was only open for two months. On track again for that this year.
May 24th - Water main finally being fixed after being busted for three days.
You do not get what you pay for here. That's why they change their name every couple years. Review from Google
May 2019: I came here in September 2018. I was excited for the cost of the rent that seemed very reasonable for a 3 bedroom 2 bath in this area. They said I had a remodeled apartment, which I guess meant new appliances. However, be wary of the terminology that the water, valet trash, washer and dryer, cable and internet is "included in your rent" It is NOT included it is additional cost ON TOP of your rent and fluctuates every month. I have been ok with the apartment, once they seem to get the roaches under control. My HVAC system sucks! My light bill is twice as much as it was in a four bedroom 2 bath 2 story house that I came from. They have not changed the filters since we moved there. The management company has changed a couple times and maintenance is ALWAYS an issue. Currently I am on day 8 with no use of my kitchen sink without backup. My apartment smells like sewer because the sink and dishwasher are not draining and there is standing water in my dishwasher and a clogged broke garbage disposal of which I have only used maybe twice since I been there Review from Google
May 2019: I came here in September 2018. I was excited for the cost of the rent that seemed very reasonable for a 3 bedroom 2 bath in this area. They said I had a remodeled apartment, which I guess meant new appliances. However, be wary of the terminology that the water, valet trash, washer and dryer, cable and internet is "included in your rent" It is NOT included it is additional cost ON TOP of your rent and fluctuates every month. I have been ok with the apartment, once they seem to get the roaches under control. My HVAC system sucks! My light bill is twice as much as it was in a four bedroom 2 bath 2 story house that I came from. They have not changed the filters since we moved there. The management company has changed a couple times and maintenance is ALWAYS an issue. Currently I am on day 8 with no use of my kitchen sink without backup. My apartment smells like sewer because the sink and dishwasher are not draining and there is standing water in my dishwasher and a clogged broke garbage disposal of which I have only used maybe twice since I been there Review from GoogleApr 2019: Not a bad place to live at all. It's grown a lot. Last year the customer service was lacking (they weren't mean then, either. Just no follow-through). I love the design of our apartment. We're in an end-unit at the end of the parking lot, so we have more windows and we're facing the woods. The deck is just large enough for me to plant herbs and tomatoes. Right next to Carrboro High School so it can be a little tricky getting out at certain hours, but it's not as bad as you would think.
Pros:
Nice pool with barbecue area.
24/7 fitness center (fairly decent, but does need to be updated a little)
Technology package has pretty good internet
Variety of floor plans. I like the partially upgraded (with the kitchen) more than the hardwood floors.
Pet friendly.
Area is perfect for walking and jogging.
On the J Line bus route.
Staff is super friendly. Very welcoming to humanities diversities.
On-site volleyball and tennis courts Review from GoogleApr 2019: Not a bad place to live at all. It's grown a lot. Last year the customer service was lacking (they weren't mean then, either. Just no follow-through). I love the design of our apartment. We're in an end-unit at the end of the parking lot, so we have more windows and we're facing the woods. The deck is just large enough for me to plant herbs and tomatoes. Right next to Carrboro High School so it can be a little tricky getting out at certain hours, but it's not as bad as you would think.
Pros:
Nice pool with barbecue area.
24/7 fitness center (fairly decent, but does need to be updated a little)
Technology package has pretty good internet
Variety of floor plans. I like the partially upgraded (with the kitchen) more than the hardwood floors.
Pet friendly.
Area is perfect for walking and jogging.
On the J Line bus route.
Staff is super friendly. Very welcoming to humanities diversities.
On-site volleyball and tennis courts Review from GoogleMar 2019: The office staff and maintenance make sure that tenants' needs are met. My apartment is in pristine condition. 180 West has great amenities. Review from GoogleJan 2019: Constantly changes property management with consistently inconsistent service to residents. Putting in a work order comes with making several contacts with property staff before being able to put the order in. From there it takes days-weeks for maintenance to even get to your unit, often times they can’t fix it and state that they have to order parts.
When attempting to reach out and check on the status on when something is going to be fixed staff are often rude and shoo you away like you’re a hinderance to them. You have a dryer that’s broke? good luck getting it fixed while your home starts to become filled with dirty clothes because you can’t clean them or take them to a laundry mat because your schedule is consumed by work to pay for the outrageous rent hike.
Also the laundry mat that they have on site for residents does not wor Review from GoogleJan 2019: I have had wonderful experiences with the staff at 180west. I had a situation where they checked out suspicious activity around and in my unit when I was out of town. I recently had the experience of them letting me know that I left my headlights on when patrolling the premises; my negligence would have lead to a dead battery. The staff is very friendly and accommodating. Review from Google
Dec 2018: 12/10 Edit: No attempt has been made to plow the driveways/walkways here on the property. Those complexes adjacent to us are all plowed. I wonder what my 1,000+ dollars a month is going towards? Have never been as disappointed in a complex as this.
My biggest suggestion for anyone living here is to get a security camera. They are like $40 bucks at wal mart. The office staff/maintenance workers will enter your apartment when you are not home unannounced and then lie directly to your face when you call them out on it.
They are not responsive to email or phone calls after you sign your lease. Their maintenance staff is incompetent at best, I put in a work order on day 1 to have my microwave fixed.... still living without. This place is a joke. can't wait til my lease is up. If you are thinking about moving here, run!!!
June 30th update - Poo Review from GoogleOct 2018: The maintenance stole my plunger...yep😑 Roaches as big as mice, I never know who works in the office, because there is such a huge turn over. Mold on my ceiling, and in the outside storage. The porches are gross, and are infested with every bug under the sun. Maintenance is hard to come by and you have to beg to get something fixed. Review from GoogleJul 2018: I have lived here since is was Landmark at Chelsea Commons. This is THE WORST this place has ever been. Management stinks...no landscaping or property upkeep...no follow through on anything. You will get a smiling face and knod but no follow through. As much as we pay for every little thing, service should be much better. These apartments are already old and to add non-competent people to run and manage it makes it worse. My ceiling leaked every time it rained for a year. Once the new roofs were added, do ya think they fixed the inside damage? Go figure. I used to feel that I was getting my dollars worth by living here because they kept the property up. Grass grows waist high and mulch hasn't been laid to beautify the property since this new management team came it. And like other reviews, there is a new property manager every 2 weeks. Thi Review from GoogleJun 2018: My husband and I have lived here for three years. The complex has beautiful scenery, lots of space to walk, and is in a really safe, nice area. The apartments themselves are laid out nicely and feel really cozy -- that's why we have stayed for three full 12-month leases. It's a complete shame that NO ONE knows how to properly manage this property. Back when we moved in, they were still Chelsea Commons and the staff was friendly and we had really no issues with the office. Unfortunately that staff was out before we had lived here for six months and there have been at least four property managers and three different complex names since we moved in.
The current staff is hateful and rude to anyone that comes into the office with an issue. They don't act like they have the time of day for their residents. They are nice to your face and agree with Review from GoogleJun 2018: Once they get you locked in a lease, don't expect any response from the management. They don't take care of the grounds at all, pool is still closed, maintenance requests don't get addressed. Also, they enter your apartment without appropriate notice to install their mandatory cable package. Steer clear.
Update June 15th - Pool still not open. Another incident of maintenance entering my apartment last week unannounced. If you live here, I'd get a security camera like I have. They mowed about 1/2 of the grass last week and then stopped.
June 21st - Pool not open yet. Review from GoogleMay 2018: I originally moved into this apartment when it was Chelsea Commons and things were not bad. Since then we have gone through a million managers and the leasing staff and maintenance crew is incompetent. Currently, the grass looks like it hasn't been cut in weeks but yet rent is $1000 and up. Maintenance is a joke in that they will mark your work orders complete when nothing has been done. If you want to wait 2 months for a work order to be completed than 180 West is the place for you. If you like to be lied to by office staff and even corporate implying that they will handle your issues and get it addressed ASAP then 180 West is the place for you. The apartment complex has been shot to hell and b/c they can't keep management in the office long enough issues keep piling up. Please rest assured they expect rent to be paid on time which it has bee Review from Google
May 2018: STAY AWAY FROM THIS PLACE. You might be tempted by the affordable price of their 2 bedroom apartments as I was but this place has been my worst nightmare. First off, the move in process was horrible - the office has one leasing person on staff. That's it. There is no manager, no assistant manager. I was told SO much incorrect information by the former assistant manager who was recently let go which made the leasing process extremely confusing and frustrating. Once I signed the lease, I moved in to a completely broken refrigerator, no W/D (which I was paying for), the door frame of the front door completely broken off, completely broken A/C unit, missing microwave parts, the bathroom door doesn't shut, and a completely empty and unusable closet with no shelves or racks. Only 3 things from this list have been addressed and I have lived here for Review from Google