Additional Reviews
Oct 2019: Wahu is awesome! The leasing team is really nice and was helpful when I was signing my lease! They even gifted me a $100 at the time I signed! I really like my apartment, its clean and the appliances are updated and clean. Great place for me! Review from Google Oct 2019: Without the charge of forced cleaning that I posted early on, Wahu is a nice apartment. My room is large and quiet. Bathroom is also nice.
Although, the gym is too small for so many people and the office is super slow in fixing stuff. Review from Google Sep 2019: Water problem has been fixed and is pretty consistent for now. However, we just received our utilities today. Wahu seems to have a contract with a monthly utilities charge provider that charges $5.50 each month IN ADDITION to each utility payment; something you can't opt out of. I had previous knowledge of this, but what makes it ridiculous is they charged us the service fee for sewage and water for a service period of 08/30/19 to 08/31/19 which would have been a total of $0.69, meaning I am now paying almost 8X the original utilities fee. Big money grab in my opinion. Review from Google Sep 2019: No hot water in the shower. Problem started last week and it was fine a bit during the week but not working again through the weekend. Even just waiting for it to heat up in the shower when it does work will probably drive up my utilities charges too. Good going Wahu. Review from Google Sep 2019: I'm writing this review specifically because of how helpful Arthur is. Most of the staff is fine and I understand when they're not helpful because most of the college kids living here make their jobs hard. Arthur, however, is always respectful and treats any concerns like they matter, whether that's true or not. Apartment wise, everything's pretty good. Kids occasionally break stuff which can take a while to fix but that would happen everywhere. Reasonable price for an apartment where you don't have to share a bedroom and bathroom. Review from Google Aug 2019: Move-in process was a mess, waited an hour just to get keys. Moving carts were on a 1 hour + waiting list, and elevators took almost 10 minutes to come by. A lot of the positive reviews here are members of the management team (especially those that praise other employees) so they are a bit inflated. Complimentary smore cookies from blaze were a nice touch. Review from Google Jun 2019: “Very luxurious apartments! high quality amenities such as fast wifi, a pool and hot tub area, fitness room with new equipment and machines, scenic verandas, and excellent service from the WaHu staff. The apartments are very high end and are an unbeatable value for students looking for a lavish place to live at a good price..†Review from Google Jun 2019: Been living here for the last year, and signed for another year that I unfortunately am unable to get out of. I find that the staff here are usually confused about what’s going on and will not try very hard to fix problems for residents. The building is not secure, basically anyone can come off the street has access to it. I’ve seen mutual with homeless people doing drugs in the parking garage. I’ve had mold and mildew grow around every window in my unit, walls, carpet and elevators are not clean, the security cameras don’t work, many people without parking passes still park in spots which is extremely frustrating since I pay $125 a month for mine. The only part I actually like about living there is the washer drier in my unit, my balcony, and my underground parking spot in the winter. Review from Google Jun 2019: Bad apartment, more help front desk. You must keep the garage parking lot door locked at all times, only a student with a key can get in and front desk. Have to make sure no one is running up and down the halls late at night because shady people trespass into the building. don't always let strangers and shady guys have access to building. I really want to keep safe. Thanks. Please make some improvement and only keep the rent amount really the same since I don't use my heat all that often. Nice try Graham Fuller is a big thief and stalker. He follows girls and doesn't leave them alone. Never rent here, it's a rip off and full of thieves. I report Graham and get a lawyer against him. Just go sue this apartment building to court. Im suing them in small claims court. Review from Google May 2019: Wonderful place, I really enjoyed my tour here. Tenzin the leasing agent was very accommodating and good at explaining details over the phone as well. 5/5 would work with him again Review from Google May 2019: Wahu is an amazing place with amazing staff members. All of the leasing agents are incredibly helpful and Cathryn, one of the managers, was super friendly working with my and my roommates. 10/10 would recommend. Review from Google May 2019: Although I did not choose this apartment building to live in, I had a wonderful experience talking to Tenzin, the leasing agent. He was very kind on the phone and did a wonderful job showing me the apartment with the tour. Easily a 5 star experience with customer service. Review from Google Apr 2019: WaHu is great! The building offers so many amenities, the staff is always so helpful (including maintenance), and the apartments are updated and spacious! Great location, great people, and great community overall! Definitely one of the best and most reasonably priced places to live in Minneapolis. Review from Google Mar 2019: Wonderful apartment with exceptional service provided by their very friendly and helpful staff! Cleanliness is always maintained and they have the best Coffee! I’d definitely recommend Wahu! Review from Google Mar 2019: Generally a good place for students on campus. Initially there were a couple problems moving in, but they were solved same day. Staff is very friendly and attentive to residents. From my observations, it seems that the janitorial staff isn't treated as fairly as the other staff members, which is something I would want improved. Moved out last year after living there for 2 years due to graduating college. Feb 2019: PLEASE READ
I have never written any review, ever. I wanted to rate as no star, but I can’t. To start off, this building is so UNSAFE, they advertise it as being safe, but it really is not. I have had many people attempting to get into my apartment late at night. Same with my friends apartment. It’s also very noisy when trying to go to bed for a test or early AM class. The security guard does nothing. The apartment is too big to just have 1 guy watching. The office staff doesn’t even care when you tell them about any problems. Why would they care? Not theirs, just working hourly. The apartment smells AWFUL. Too many hidden fees and it’s just too expensive for a college student to be paying over $1500 every month on rent, not convenient. This apartment is the worst one near the UMN. The office staff is very rude and racist. They talk down to many foreign exchange students. As a student, I find it very uncomfortable and very rude Review from Google Feb 2019: I've been living at WaHu for 2 years now and plan on coming back for next year. It is conveniently close to campus with new, clean facilities and a friendly staff. They regularly put on great and engaging events such as yoga with kittens and a Lunar New Year party. A great choice! Review from Google Feb 2019: Very nice amenities and perks (study areas, pool, free coffee, computer lounge/printing, patios) and very convenient location near the stadium vilage light rail stop. Management also hosts fun events, activities, and great referral programs! Review from Google Feb 2019: Update as of 2019: garage door is constantly broken and service requests are still slow. Location is still super convenient but unless you don't care about service, live elsewhere
Moving in was a total hassle, and I got completely conflicting information from office staff. When I was picking out units I was told there would be no problem getting the one I wanted, which wasn't true at all. Also, I was not given any sort of reminder that the initial payment had to be certified check or money order. I also had a leak in the ceiling that required construction that took way too long to fix- I didn't have a usable bathroom for over 3 weeks.
I will say that the office staff seems to be much better- just all around more knowledgeable and helpful- since I toured and moved in. The location is great if you like to walk to class buildings and they do re Review from Google Feb 2019: Very high quality apartments, great location near downtown and right next to stadium village station, very fast wifi, and high end amenities including a new pool area, fitness room, and scenic verandas. Great value for a very luxurious apartment with top notch service from the WaHu staff. Review from Google Feb 2019: For college living it’d be fine if it was cheaper but at this price I wouldn’t highly recommend living here. Windows leak and freeze over in the winter causing the rooms to be very cold and there’s no way to fix it. The WiFi never works well unless you’re directly plugged into to the wall, people will keep you up with noise and you’ll need to call security a few times before it gets better, people also just throw their trash all over like animals, and our floor always reeks of weed (5 out of 7 days a week I’d estimate). Also the rooms mostly face towards other buildings and have small windows so don’t expect much natural light. The staff are usually nice but not always able to help unfortunately. On the plus side, the rooms are decently sized, there is in room washing/dryers, and the pool/hot tub are usually empty. Review from Google Jan 2019: I've lived here for 2 years now. For being right near campus I think it is good pricing for the relatively large rooms. The staff and maintenance are nice people and I haven't had issues with that. The walls can be pretty thin, and I think really that is my main complaint besides the ban on dogs pottying in the courtyard. The location is really perfect if you have classes split between east bank and St Paul. Only a 12 minute walk to Coffman and only a block or two from the light rail, and the bus that will take you to St Paul. Review from Google Jan 2019: Perfect location for U students! Quick walk to East Bank, and a stone's throw from the Stadium Village greenline station with connection to East or West Bank campuses for those colder days (not to mention downtown Minneapolis, St. Paul, etc.). The amenities are excellent for the price; besides the pool, exercise room and heated parking garage, there are plenty of study nooks throughout the building--all of which are kept exceptionally clean.
Besides all that, WaHu has an on-site office with very helpful and friendly staff. Maintenance is completed quickly and there's usually an employee available for leasing/accounting questions.
For those who are concerned about the roommate situation, WaHu offers a pretty comprehensive roommate matching tool. Because of this you won't be able to see the exact apartment you'll be leasing, but the demo unit Review from Google Jan 2019: For college living it’d be fine if it was cheaper but at this price I wouldn’t highly recommend living here. Windows leak and freeze over in the winter causing the rooms to be very cold and there’s no way to fix it. They don’t always heat all the floors above around 60ish degrees in the winter so that kind of negates the amenities without a big coat. The WiFi never works well enough despite constant emails of it “getting upgradedâ€, people will keep you up with noise and you’ll need to call security a few times before it gets better, people also just throw their trash all over like animals, and our floor always reeks of weed (5 out of 7 days a week I’d estimate). Also the rooms mostly face towards other buildings and have small windows so don’t expect much natural light. They shouldn’t be charging more than $500 a month for Review from Google Jan 2019: There are so many great things about this property! Staff, location, amenities... All fantastic! Review from Google