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University Garden


Grade: of 31 reviews

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Oct 2019: My laundry was STOLEN by someone. Of course the security camera in the laundry room doesn’t even work. Do NOT get an apartment here. It’s not worth the cheaper rent. I’m disgusted and I don’t feel safe here. The staff are also very ‘not in the know’ about this or they just don’t care? UV should be ashamed. Also, the roach situation is true. Edit: it was also at the laundromat for at MOST 2 days. If there were a functional camera and security footage it could be proven Review from Google
Jun 2019: OH MY GOD!!!! I have been fooled i have been here for 2 years and its like being in hell you can't get nothing fixed, the pipes keep bursting, the main hallways are nasty and stinks, there is dog poo everywhere, the ac in the front room is no good, the maintenance men are lazy except one Isaiah, the ladies in the front office are lazy they to busy trying to flirt with the maintenance men and I'm putting it nicely. They keep raising rent but nothing get fixed. The apartments in the 500 building smell mildew and they probably are cause the pipes burst all the time, the plumbing stay stopped up like mines right now are I told them 2 weeks ago and no one has come. I will never recommend anyone to the place. Oh yeah lets talk about parking you can't park next to your apartment even though every building has their own parking lot it's whoever can park Where ever. You may have to park too far from your apartment Review from Google
Jun 2019: Honestly I love the place very accessible to all commercial places etc.i don't want to play a good guy anymore And honestly what I hate in our unit is everytimE it rains it made me uncomfortable because of the previous issue we had before, it floods all through our living room, but yes they fixed it until now it happens again and gets worst because now not just in living room also in our bedroom. We lived on the corner and and lower ground of the building. They sent maintenance to fix it, 3 humidifier were left running in our bedroom for 2 days now. And as I thought it was all okay and itsi not because now in our kitchen where some of our stuff was moved there.... Suddenly a water gushing at the bottom floor take note I'm not using the machine, every time I can hear someone's doing their laundry a water will just come out on the bottom floor where I think it came from the pipes, I already told the maintenance personnel who came here to fix it before, heres my point, why can't they fox it permanently and not just for temporary Review from Google
Jun 2019: Honestly I love the place very accessible to all commercial places etc.i don't want to play a good guy anymore And honestly what I hate in our unit is everytimE it rains it made me uncomfortable because of the previous issue we had before, it floods all through our living room, but yes they fixed it until now it happens again and gets worst because now not just in living room also in our bedroom. We lived on the corner and and lower ground of the building. They sent maintenance to fix it, 3 humidifier were left running in our bedroom for 2 days now. And as I thought it was all okay and itsi not because now in our kitchen where some of our stuff was moved there.... Suddenly a water gushing at the bottom floor take note I'm not using the machine, every time I can hear someone's doing their laundry a water will just come out on the bottom floor where I think it came from the pipes, I already told the maintenance personnel who came here to fix it before, heres my point, why can't they fox it permanently and not just for temporary Review from Google
Jun 2019: If I can just get my hands on the coopertae office numbers It would b a good day for me. If i could give this place 0 stars I would. I was told one rent about by Elke Teugue and I get a letter on my door with a totally different amount???? The price had increased without knowledge. What am I paying for? The roaches that are all over the place?I will be finding me somewhere else to live ASAP. DO NOT MOVE HERE. There is only one maintenance man who is expierenced and has been here if you do not get him in your apartment dont look for anything to be done correctly. And two more words...I almost forgot....B E D B U G S!!!!!!!!!!!!!!! Review from Google
Jun 2019: What I am about to say is 100% true. So read carefully and soak it in! The apartments are roach infested and their are many cases of bed bugs these are things I seen and know to be true not just hear say. They cannot keep staff to save their life!!!! They have not had a consistant maintence crew in months! Since the begining of the year every one has quit cleaners 2 that I know of eldilisa and shaneeka. Randy quit James quit Bj quit Justin quit & their was one other who I cannot think of a the moment.o now I remember tge backstabbbing property manager April. Their is only one loyal maintence guy which is the tall guy Isaiah! Poor thing evrrytime I see him he has work clothes on and has been on call for 2 months straight. The pools were all behind and even now their is only one open necause they have NO HELP . They Have Temp Service Memebers As Of Right Now. No solid team what so ever. Elke talks behind employees backs which is very unprofessional and defaming she should really be reported Review from Google
May 2019: Do not move here! It may bring you in on the price but you will hate yourself for doing so. Saying there are just roaches everywhere is an understatement... they are infested throughout...100s and 100s of them. Just walk through Lexington tower if you don’t believe me. Maintenance is non existent and if someone reports you ac leaking they break in and bust out your wall without even telling you before or AFTER they do so. I don’t go on the patio that much so I only noticed because my lights were left on and the blinds to the patio were open. Not to mention that I called about the ceiling leaking in my bathroom back on the weekend of New Years and it still hasn’t been even looked at. This is just the few of many problems this place has so if you can stand roaches, smell of POT throughout the halls, and and unfriendly staff then go ahead. Review from Google
Apr 2019: Avoid this place at all costs if you're a college student. I lived at the Lexington Tower and it was one of the worst experiences I've ever had. My room was flea and bed bug infested from the moment I stepped in and you don't feel safe at all here. They make it seem like it is a student housing area linked with UGA, but most of the people here are not affiliated to UGA at all. Look for much better places that are half the price of rent here. Review from Google
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Dec 2018: Bed bugs and roaches everywhere. Incompetent and rude staff. One word: SLUMLORDS
Dec 2018: This apartment complex is TERRIBLE. You should really avoid at all cost. It is sketchy in that I had people follow me home and multiple packages stolen and the office did nothing about it. In addition, if you have a pet (even if it is for a month in the apartment) expect to be charged to clean the apartment. My dog was not in the apartment for 4 months and I cleaned the carpet before I left and they charged me anyway. They also charged me for blinds ($35) that were not damaged whatsoever. I tried contacting corporate about the charges when I moved out (called them over 7 times and left messages) and they never called me back and then sent the claim to debt collectors so I had no choice to pay without disputing the charges. Trust me I am a graduate student and thought I lived in bad places but this one tops the cake.
Nov 2018: I am so tired of the negative reviews this apartment complex gets. My opinion is that the people who have issues probably either do NOT pay their bills or they are expecting too much. From the new cleaning guy to every single maintenance guy and all the way back to each and every office girl and the manager, April are amazing. They aren't just courteous and professional but you can also tell they care and they get it. I moved in back in July and they made the process of moving painless. Have I had issues? Sure!! I have had 8 or so calls for various things out of their control. My bathroom light stopped working because the guy upstairs flooded his bathroom. Boom!! New light fixture. No questions asked. Refridgerator stopped working. They aren't cheap so naturally they tried replacing a few parts first. I still had issues. Now I just got done wa Review from Google
Nov 2018: I really like living here. I like having my own front door at ground level ( garden apartment). I like my neighbors. I like Jill and Lucienne and April and Elke in the office. It's not perfect, sure, but what apartment is? I like it; I'm staying. The location is perfect for someone who doesn't drive. Everything I need is within easy range. Review from Google
Oct 2018: I like this place the maintenance crew they have now are awesome they try to take care of you as soon as possible. There is one maintenance man there Isaiah who always there for me. The people in the office are very friendly and they are always during things on the holiday for the complex. Now the cleaning lady isn't much to talk about. I would recommend this apartments. Review from Google
Sep 2018: Avoid if you’re a college student and want a decent place to live. Roach infested, management never answers phone calls, incredibly dirty (Lexington tower) Did not feel safe at all and never left during dark Review from Google
Aug 2018: STAY AWAY. I moved in because I lived out of state and did not realize how bad this place actually is. 1) when I moved in they got the wrong date and gave me an apartment that was dirty and had boxes in the balcony. 2) In addition, the floor was coming up in the bathroom and 3) the hallway always smelled like smoke from cigarettes or pot. 4) I had a large bug problem and 5) the complex itself is unsafe as I had been followed back to my apartment multiple times and had multiple packages stolen from my front door when at school. While I had many issues with the apartment itself and being in an unsafe neighborhood the worst was when I moved out. If you have a pet expect to pay a pet odor fee of $65! Even though you pay an extremely large non-refundable pet deposit that pet deposit means nothing as nothing was damaged in my apartment and the office stated after that t
Aug 2018: I’ve lived here for about a year and never had any problems, there was occasional noise but that’s to be expected in any apartment. If I didn’t move because of family then I definitely could have seen myself staying here longer. It’s pretty close to downtown and UGA which I really enjoyed. Review from Google
Dec 2017: The negative comments in this feed are all true, god forbid the roof leaks over your apartment, they slowly fix it several times, and give you hell for months about fixing paint or any damages to your apartment, of it ever gets fixed at all. 4 months later and my second leak I am still emailing. Rude, clueless staff with a couple decent folks speckled in who are too busy and stressed to work properly. I can't wait to leave but they keep raising rent and for what? Kristin was decent, now she is gone and living here is now, again a downward spiral. They moved in a crack dealer under me at one point and I had to pay $ to get a gun so I feel safe. They constantly break rental laws...all true....it is all true. Review from Google
Sep 2017: UGA STUDENTS - AVOID THIS PLACE!!! These people market their place as if it's related to the UGA (University Garden Apartments - UGA!), with a lot of bulldogs around its office. But, you will be better off avoiding them. This place is full of bedbugs and cockroaches, unless you have a soft-spot for these creatures. It is especially not conducive to students as many of the tenants are the ones with personal, family, employment and societal problems. Not to look down on such people, but you won't be able to lead your normal student life with such people. For example, sometimes the lobbies are occupied throughout the week by random people who are not residents, who come there just to occupy the sofa and relax. I wonder how they do their background checks and how they ensure safety within the premises. The pool is yucky, probably it's not cleaned Review from Google
Jun 2017: So far so good, pools are clean, however I do think the gym could be rearranged. Property is pretty clean. Pretty quiet! Review from Google
Jun 2017: Absolutely terrible service from the leasing office. Delayed repairs and poor bug ridden facilities. If you have any and I mean any other living options choose them before coming to live here. Trust me you will regret it and end up paying the $500 fee to move out early and break the lease. Review from 6/1/17 on Google
Dec 2016: The only good thing about this complex is it's proximity to UGA. I currently live here and will be moving the moment my lease is up. My building has had issues with bugs from the day I moved in (I constantly see dead roaches and spiders in the hallways). My AC and heating unit doesn't have an functioning thermostat, the carpet is at least 20 years old, and there is no water pressure in the any of the facets. The staff told me a lot of students live here but it's mostly people in their mid 30s and 40s. If I had the money to break my lease, I would leave. I wouldn't recommend you live here unless it's your only option. Review from 12/9/16 on Apartment Ratings
Oct 2016: The staff and manager are wonderful at University Gardens. Any time I need something fixed at my apartment it is taken care of within 24 hours unlike my past landlords. That being said the apartment buildings are old. Some buildings need to be updated inside/outside. For example, the entrance door to my building is clearly rotting but has not been replaced. The location is extremely convenient; especially if you are a student. I have not had any bug problems. There are quarterly bug sprayings for every building. The grounds are up kept as best as possible by maintenance. I see them picking up trash every morning that people leave on the street. Review from 10/25/16 on Apartment Ratings
Sep 2016: I am a tenant at University gardens and I love it hear. Everyone is awesome and they will work with you. If you have any problem they will fix it with in a couple of hours or the next day. They take extreme precautions for their residents. All the bad reviews that has been submitted are stupid and they need to be deleted. I love it here and the staff and the maintenance sooooo helpful! Review from 9/3/16 on Apartment Ratings
Aug 2016: My girlfriend and I have been living here for a year now, it has been such a pleasant and wonderful experience. The staff is always ready to help and the apartments are beautiful and spacious! (Not to mention very affordable) I'm so glad we got lucky enough to find this place, we love living here! Thank you University Gardens! (Anyone who gives a bad review must be an unhappy person all around, and really like to hear themselves talk.) Review from Google
Aug 2016: I've been living here over a year and I love it. There have been little problems like bugs or leaky pipes but if you call they get it fixed fast! Also, all of the staff are so sweet. I'm very happy that this was my first experience with an apartment complex because it has been the absolute best!! Review from Google

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