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Feb 2018: Anastasia and Corrine in the office are the best. Also, Dennis and Kyle with maintenance are amazing, and will help you with anything. The rest of the staff is great too. They will do everything in their power to help you.
The location is great if you like to be close to everything, but no too close. The Uber to mid and downtown are always $6.
Best pool, and 24 gym, and parking suituation all in one, so no Compromises necessary.
The price is great if you’re own source of income, like me.
Plus they feed you pizza and cupcakes minimum once a month.
Here’s to going into 4 years!! Review from Google
Feb 2018: I was a resident back in 2014 under the name "Hidden Lake." I just found on my credit report that was charged rent, late fee, and charged off to a debt collector AFTER the fact a new resident signed on taking over my lease, signing me off legally with him paying the rent for that month. I hope the person over the financial areas for the residents have either been replaced, or got it together for the sake of the future residents. I have had a few instances while living there with getting notices AFTER paying my dues. I AM NOT happy about being sent to a debt collector when I LEGALLY had no obligations to fill for that lease. Review from Google
Feb 2018: The only thing I do not like is how fast they change the people at the front desk. Apart from that I really like Lux 13 and my random roommate. The apartment is very spacious and the furniture is nice quality. The walking closet is big and my room is too. I'm happy living here and I did renew my contract so that should tell you something about the complex.
Jan 2018: This is a very attractive rental community with 1,2,&3 bedroom units. Some are one level and offer backyards that are fenced in and multi level units with screened in porches. The floor plans are good and each unit has a washer,dryer,central air conditioners and fire prevention systems. The pool and workout rooms are well maintained, and free cable is included. Pets are allowed and doggy bag stations are conveniently located. Things that might be a problem for some are that the 3 story buildings do not have elevators, the 1 and 2 bedroom units appear larger without furniture, no extra storage spaces are available,and the rents are somewhat higher than other places in town.
However, the complex seems to offer a fairly safe environment and maintenance issues are attended to in a timely manner. This is certainly a complex to look at when com Review from Google
Dec 2017: It has been a fantastic experience for me. I came from Italy and it wasn’t so easy for me the first days, but they helped me with everything possible, in particular Elizabeth to whom I owe a special thanks. The complex is really good with a nice swimming pool, a gym that is not so overcrowded and a nice leasing center with computer room.
I suggest you to take a furnished apartment because in my opinion the extra rent that you are going to pay for it is worth it. Review from Google
Oct 2017: My experience living at LUX13 has been great thus far. I have lived here for 3 years and have no major complaints. The office management and maintenance team are always kind and professional, and they are exceedingly helpful in resolving any issues the resident(s) may have. While LUX13 “strives to provide the best community experience for their residentsâ€, I believe they have been consistent in doing so. Review from Google
Jul 2017: I had an issue with incorrect utility billing and I was dreading contacting the office to have it rectified as I thought it would be a headache. Much to my surprise and delight the staff was quick to help. Danielle was quick to rectify the situation and assist me within minutes of sending an email! She was such a pleasure to work with and continued to follow up with me to make sure everything was correct. She turned what could have been a major headache into a quick and easy fix. I am so happy with the customer service I received! Thanks again Danielle! Review from Google
Jul 2017: Roaches are a major issue because of all the trees and swampy setting in the middle of the complex. They either need to cut down some of these trees or do a major pest control. Everyday my daughter is killing roaches the size of an average index finger and constantly have to call the front office to have someone pick up the roaches because it grosses out. The roaches are everywhere! She has requested to move to the newer units because they have more lighting and less trees, but nothing is guaranteed. However, if it continues, she will not be renewing her lease as this is a very uncomfortable and frustrating situation for someone who likes to have everything clean and sanitize. I understand we live in Florida but the amount of roaches in this place is no joke. They really need to up their pest control outside the parameters of the complex and f Review from GoogleHow do I sublease my apartment near UF? First on the list of subleasing your apartment near UF is finding the right person. LiveSomeWhere: https://www.livesomewhere.com/UF helps simplify this process. It is the most popular site near UF for subleases (relets if you want to be...read more
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Apr 2017: Apartments are pretty nice but I'm giving it 3 stars on the account that the apartment numbers on the outside of the building don't correspond to the actual apartments. It's super confusing. Imagine if you were a paramedic trying to save someone but couldn't find the right apartment.
Review from 4/10/17 on GoogleApr 2017: Took advantage of my disability and needing to find a place for my family to live after husband was transferred due to job. Over charges college students for their utility bills than refuses to show actual bill usage sent by actual utility company. Apartment creates a fake bill of usage. Complex constantly making up excuses to enter residences to spy on their tenants, like constantly checking for pets to make sure monthly charges are correct or to check the condition of which the resident lives. Also does and displays false advertising for leasing agreements offered. Paperwork displays 7 month leasing agreements offered but once lease agreement is signed, they than notify you months after the fact they only offer 12 month leasing agreements.
Review from 4/3/17 on GoogleFeb 2017: To whomever in management that thought it would be funny assigning me to the third floor, your humor is not appreciated. I believe that I have set a new low to the boneheadedness of man and the lazy epidemic that's swarming mankind with the amount of risky "carry all of my groceries in one trip" attempts. Perhaps I would do myself a favor by going vegan. Then again, I can't say that I see any vegans doing any favors for anyone.
Aside from the little pep-talk I have to give myself every time I am in the car before I try to conquer up those three flights of stairs, I can say that I am honesty impressed with the management at Lux. I think this begins with what it is they have to offer. Free printing.
Review from 2/17/17 on GoogleJan 2017: Apartments are nice, but management is irritatingly bad. They're friendly, but typically have not helpful with any issues I've experienced. I feel like their employees aren't adequately trained and kind of get the sense that you're not a valued resident and customer once you've signed your lease and have moved in. I pretty much hate it here. Agassy and Kristen have been great since I've met them though.
UPDATE 2017: The management at Lux 13 has still been displeasing. XXXX and XXXX no longer work here.
When I said that they do not care about you after you've signed your lease, I really meant it and still do. I've had a leak in my fridge for over a month and went to the office 5 TIMES BEFORE IT ACTUALLY GOT HANDLED.
Review from 1/8/17 on GoogleDec 2016: The 2/2 apartment I received was very clean with fresh paint and brand new carpet. The location and stores around are a plus. Besides that, maintenance will NEVER get to your apartment to fix ANYTHING. I put multiple maintenance requests online about 8 weeks ago and only one request got fixed because I kept calling about it. Even after speaking to the manager these people haven't gotten around to work on the rest. Also, the staircases, hallways and even the parking lots are full of garbage like literal bags of garbage and not to mention the dog poop in the halls. I can't walk without holding my breath to my apartment because the smell is overbearing.
Review from 12/18/16 on Google