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Dec 2018: --5 stars.This place is a SCAM. They take your money and raise the rent with a wide smile on their faces. Nobody cleans up after their dog and Canopy could care less even though they are supposed to fine people for doing that. The walls are paper thin. When i wake up in the morning to go to class, I can clearly hear the stream of piss from the man above me. &&& (I know for a fact Canopy told all of these people to write a 5 star review . Its either a 1 star or 5 star) Review from Google
Sep 2018: The apartments are fantastic, very clean and new with minimum to no problems. The office staff is very very helpful and anytime you had a problem they were right on it wasting no time! The price is very affordable for what you get i would absolutely recommend to anyone! Review from Google
Sep 2018: So far, has been the best complex I’ve ever dealt with. Clean, spacious apartments with loads of amanities for tenants. Being pet friendly is also a HUGE plus! Review from Google
Aug 2018: DO NOT STAY HERE. I have never had such a bad experience. I'm usually not the type of person who bothers to write a review or complain, however let me save you guys from a horrible year. I would not write a long complaint if I didn't feel the need to warn you. Canopy constantly tries to get the MOST money out of you. You have a roommate that is inconsiderate and you can't make ends meet? Well, you're stuck with them. That's what happened to my roommate and I with another roommate. Our roommate would break rules in the contract and threaten me and my other roommate, yet was never evicted because "no proof." We knew the real reason was because they wanted to make sure someone would be paying for the room that would be left empty if they did evict the roommate. On top of horrible service, they try to leech so much money out of you. Sure the amen Review from Google
Apr 2018: Canopy has been great since I've been here. The office people are so nice and help with anything you need them for. They have free food and parties all the time and they even provide paper in the computer lab which doesn't sound like a huge deal at first but is a life saver!! Maintenance was hit or miss in the beginning but have gotten so much better. They get my work orders by the next day and the office people even call to make sure everything was taken care of. I literally can't wait for the new amenities to get done. I can see the new stuff at the pool already and it looks amazing! I'd recommend Canopy to anyone! Review from Google
Feb 2018: Canopy has been a nice place to live. I like the free food and parties they always have. I'm really excited for the new amenities to open in a couple months. I live in a 4 room and its big! Review from Google
Feb 2018: Unsafe location, paper ass thin walls, trash everywhere. This place makes the crossings look like a 5 star resort. I have been blessed with neighbors whom throw their beer cans off of their balcony and onto my back patio. Do any of the managers care? Of course not! For over $700 a month I get to clean up after disgusting, loud neighbors. This place has probably been the biggest waste of money. Please do not let any daughters live here I have been harrased at the plaza right next door almost 10 times in the last 6 months. I have resorted to carrying a stun gun at all times while Review from GoogleDec 2017: The apartments are nice, but literally everything else is terrible. The location isnt great, it’s pretty far from everything except grocery stores, which I thought I could deal with, but it’s a hassle. Even the entrance is poorly placed, if you’re coming to canopy from the west, you have to make a U-turn to even get in. Traffic on 20th Ave gets really bad at certain times of the day, so have fun taking an hour to get home. And the area it’s in isn’t exactly the nicest or safest.
In addition, the management is some of the worst I’ve ever experienced. The staff seem to be untrained and have little information. Work orders take a month or longer, sometimes they are blatantly ignored and you’ll receive a message that your work order was closed due to completion, but they never actually came in and did anything.
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Nov 2017: I've been at the Canopy for two years now. Here's my take:
Location
The Canopy is conveniently located on 20th Avenue, which is about 5 minutes away from UF, and about 20 minutes away from SantaFe. Most times during the day, there are buses going by every 7 minutes. This is incredibly convenient.
Aesthetics
The entire area looks really nice, and with high ceilings, granite table tops, wood floors and spacious rooms, you’re definitely going to feel at home in your apartment. In some of the other reviews I see people complain of pest problems, but to be honest, I haven’t had any. Also, the lounge near the office just had some recent additions, and it really does have a hangout vibe to it.
Staff
Awesome people, really friendly and helpful. If you have a problem, tell them, they are really good about solving them.
**EDIT: Management ha Review from Google
Oct 2017: The apartment, itself, is very aesthetically pleasing. Very spacious layout, granite countertops, and windows in every room. However, the showers seem like a last minute thought and I wish there was an actual cable box in the living room with full capability. My other concern is the length of time it takes to have a maintenance work order completed and the overall training of the leasing staff. Review from GoogleOct 2017: Canopy Apartments is a great place to live if you are looking for somewhere to call home. The apartment D1 is an amazing floorpan and is quit large. My bedroom is massive and plenty of space. Review from Google
Sep 2017: Bad location and terrible management.
The location of Canopy is inconvenient and also a safety concern. SW 20th Ave is always busy which makes travelling very annoying. Some days I would need to leave over an hour early just to make sure I have enough time to get to my classes. Canopy is on RTS route 20 which is by far the busiest route and during busy class times, you'll be lucky to get a spot on the bus. Some days you may have to wait for 2 or 3 buses before you will be picked up due to buses being full. Also, the safety concerns in regards to the location is terrible. The gas station in front of the Canopy had been robbed several times during my lease and there was even a shooting there. The neighborhood adjacent to Canopy has sketchy people walking around 24/7. People from the neighborhood also cut through Canopy to get to the gas station Review from Google
Aug 2017: Canopy Apartments in conjunction with TCI/ Total Cleaners Inc. of Keystone.... have not paid their workers for painting apartments this summer... I worked for them for ten days and still have yet to be paid... It would be nice to be able to eat and pay my bills... but I haven't been paid. Review from GoogleApr 2017: I've been at the Canopy for almost two years now. Here's my take:
Location
The Canopy is conveniently located on 20th Avenue, which 5 minutes away from UF, and about 20 minutes away from SantaFe. Most times during the day, there are buses going by every by every 7 minutes. This is incredibly convenient.
Aesthetics
The entire area looks really nice, and with high ceilings, granite table tops, and spacious rooms, you’re definitely going to feel at home in your apartment. In some of the other reviews I see people complain of pest problems, but to be honest, I haven’t had any. Also, the lounge near the office just had some recent additions, and it really does have a hangout vibe to it.
Staff
Awesome people, really friendly and helpful. If you have a problem, tell them, they are really good about solving them.
Review from 4/24/17 on Google
Mar 2017: Horrible apartment complex, my daughter lives here and I cannot wait for her lease to expire this semester. Garage band plays loudly in one of the garage units, completely allowed by staff even though it violates several rules in the lease. Staff very slow to respond if they do at all. Security is horrible, no outdoor security cameras are in the parking lots. Friend's motorcycle destroyed in parking lot but no one sees a thing. Do not allow your student to live here, so many safer options.
I would give this zero stars but google won't post unless I have at least one star.
Review from 3/28/17 on GoogleFeb 2017: Canopy Apartments is really good about addressing and resolving issues you may have quickly. Maintenance is always prompt and professional, and the people who work up at the front desk are always polite and helpful.
Review from 2/4/17 on Google
Oct 2016: I loved living at Canopy for my first year in college. It was definitely a good first experience for living on my own.
Cons:
You can hear literally everything through the walls. My bathroom wall connected to my neighbors kitchen wall. I could be showering and hear their microwave. Maintenance was not too timely with fixing things, but in all honesty it took more like a week rather than the 1-2 days they said it would. (not horrible compared to other complexes, but definitely annoying when something isn't working)
Pros:
Very good an events and getting the complex together - always had a blast. The apartment itself is pretty nice. The furniture provided is pretty basic, but classy so it works. The granite counter tops are beautiful and the fact the fridge has an ice maker and water dispenser was honestly a life saver.
Review from 10/16/16 on GoogleAug 2016: I absolutly loved living here. The staff were so nice and helpful and really made you feel at home. They have tons of events with free food and fun games! The only issue I had was they have a ton of bugs and wasp nest around the property! Other than that the apartments were great!
Review from 8/25/16 on Google