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May 2019: Don’t rent in here!!!! It was the worst year of my life living in here!!!
Every week they want to come for “inspection “ , it’s not a good feeling to be at work knowing that people is in your house when you are not there.
At night, it’s a caos!!! Marijuana smell all over, loud music , and people hanging out in the stairs. Making all type of noise. Rude customer service, the people at the office will ignore you as you wait on the lobby. Review from Google
Apr 2019: Wow after reading these re reviews definitely I wont Review from GoogleOct 2018: I lived there for long nightmare year. Worst complex I've lived ever. Review from GoogleAug 2018: Well OBVIOUSLY after reading these reviews I am DEFINITELY NOT moving here Review from GoogleMay 2018: Coming from PR after the storm I had to find a place to live. I figured this being that is income based would be a great fit for me and my family. I agreed to the application fee. At the time of the app I was told I needed 150 addt to be added to the waiting list. Was told waiting list is 2-3 months. (app fee120+150= 270) Two months have passed, I visited the office on MULTIPLE occasions to follow up, making sure all that was needed was provided and to ask about the progress. One day I was missing a doc, the next, the paystubs expired, then something else. Then one day I was on the list and was #5. GREAT I said--- in 2-3 months I have the aprt. Today was the last drop!!! I called and was told i am not on the list. Compliance still has not approved me. WHAT!!!! WHO IS YOUR COMPLIANCE? She cant tell me... I need to escalate this.... no one can Review from GoogleFeb 2018: People has to be very happy that Erica or whatever her name is was fired, she was a theft artist, scammer and all the things you can thing about just google her and you'll find out, plus she used to have preference with some of the tenants because they snitch on lies to get benefits also the guy with long hair is another crook.
The security is a joke they pull guns on tenants because they want to play the intimidation game, but the real criminals (they're not from there) they never catch on them, SNOW? Officer SNOW YES the same one who is having an affair with the old lady yeah we know he is the worst.
This is just a low income intimidation complex dont come here people is the worst just look at the ratings disgusting place, the only good manager here was Charlie adn dont forget the screw ups of the dumbass chick ELIZABETH.
The african ame Review from GoogleSep 2017: The office staff are very rude and noisey especially the manager with the short hair. She ACCIDENTALLY opened my mail one-day. Review from GoogleAug 2017: Upon arriving to visit this apartment complex. My first visit here i was racially profiled by the office manager. As i walked in the office to ask for change for their vending machine the associate told me they didnt have change while that message was being told to me the manager gave me a disturbing facial expression so i waved at her. This place is not suitable for friends to visit horrible pest control office management well so called "Management" are very unprofessional they should treat others how they would like to be treated in a professional manner. I wouldnt recommend doing any business with the management and i will be contacting corporate pertaining this matter . Do yourself a favor and. Bypass this location.
She must not know "matrix residential" is her higher management will be contacting soon and i advise anyone with a proble Review from GoogleHow do I sublease my apartment near UCF? One of the hardest parts of subleasing your apartment if finding the right person. To find the right person, we recommend listing your place for free on LiveSomeWhere: https://www.livesomewhere.com/UCF . It is the most popular site near UCF f...read more
How do I advertise my apartment community near UCF? The best way we can recommend to advertise your apartment community near UCF is to purchase a premium placement on LiveSomeWhere: https://www.LiveSomeWhere.com/UCF . This will get your community name familiar with the student body and drive p...read more
Aug 2017: ERIKA NEEDS TO BE FIRED ASAP. SHES THE WORST THING THAT HAS HAPPENED TO VALENCIA PARK!!!! This "woman" has no respect for other whatsoever in any which shape or form. If you want to live somewhere where the property manager is blatantly unprofessional, has no respect or cares about your needs, gossips about you and everyone else on the property to everyone that walks in for whatever reason it may be (God forbid you go in to get a filter because you will walk out knowing 3 other tenants issues and all her complaints about them) and lets not talk about how she is sleeping with her staff members. She must be sleeping with security as well because she defends that POS to every extent. Every one has an issue with the security officer SNOW but her. People come in complaining left and right about this man and how he is abusing his power over everyon Review from GoogleAug 2017: Was a resident for 1.5 years. Never had issues with management on the contrary the Manager, Erika Kumar, has gone above and beyond to help us with any situation or matter at hand. I love her passion to take care of the property. She does not deal with no foolishness and at the end of the day she is protecting our community and children. She has created a back to school event yearly and it's such a blessing to see the help she offers us and our children with supplies for school as well as a fun Pizza Party time!! The property is always very well maintained & clean. The security they have truly make you feel safe and are kind when chatting with them. I was very concerned moving here due to the reviews and yes their has been past issues BUT the management cleaned up the entire property when I arrived and it's been a true blessing since then. It's Review from GoogleMay 2017: Horrible experience with this community. First it's a income restricted neighborhood and THEY DO NOT LET YOU KNOW THIS ANYWHERE ON THEIR WEBSITE OR AFFILIATED BROCHURES. So I when I filled out the application and paid the fees I wasn't accepted cause I make to much. I asked for my money back since I was not told it was an income restricted neighborhood and it's not shown or told anywhere. They said ok and it would be a few weeks before I get my refund, that was 3 months ago. I call every month and they give me the runaround, so I finally called my bank and had them reverse the charges but I highly suggest not living at this community. Management needs a change cause they obviously don't know what their doing. For the people who get denied they bank on you not fighting to get your money back FYI. SO FIGHT.
Also ERICA in the front office when I Review from GoogleApr 2016: I want to know who can tell me who is their corporate office? I need to speak to someone in a higher position about office staff misplacing important documentation's, loosing a rent money order that i hand given in than sending a 3 day notice for missing rent. I have proof of handing in my rent. I never been late or had a problem with paying my rent on time for almost 3 years of us residing here. First, lost of paystubs copies.
Review from 4/15/16 on GoogleMar 2016: I thoroughly enjoy this complex, I always see maintenance doing upkeep and they are very kind/ trustworthy as well. I have had a few times where I had to call maintenance, but they are on it quick! XXXX in the office is very helpful really nice too. The best thing is I don't have to deal with a roach problem or people stealing from me here. Everyone, at least!! the building where I live, keeps to themselves or is friendly. So far i love it!
Review from 3/1/16 on GoogleFeb 2016: don't move here if you care about yourself. I've lived here for 11 years and they refuse to change the carpet even though there are parasites. Roaches everywhere!! Pretty sure the walls have mold in them because it was turning an odd color when the heat got bad. My apartment flooded twice. The a/c is always broken. They take way too long to fix anything that isnt a 2 minute fix up. You gotta paint all of your walls yourself. It hasn't been renovated in god knows how long and for a small, crappy apartment the rent is way too high, they keep raising it.
Review from 2/27/16 on Google