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Oct 2019: These apartments are just the most beautiful place i’ve ever stayed at and the management really listens and helps you out however you can to the best of their ability! I especially loved talking to the short really pretty girl, Abbye. She was just so positive and cheerful that it made my day! :) Review from GoogleOct 2019: Very well maintained, great staff and by far the best apartments I’ve lived in. definitely recommend! Review from Google
Oct 2019: these apartments are absolutely beautiful. the staff was amazing . i have heard and seen so many great reviews. it is very hard to find a great place to live and these apartments are perfect. Review from GoogleAug 2019: Best place to live. I have lived here for while now and it is hands down definitely my favorite. Everything is so nice and new & the staff is just amazing. I have not had one problem since living here. Review from GoogleAug 2019: The staff are amazing, so very helpful and can’t wait to get completely moved in. I work with nurses that have lived here and they definitely recommend Tuscany Place due to the quietness and the staff. Property is beautiful!! Excited to live here while we are finishing building our home. We would definitely recommend Tuscany Place. Review from GoogleApr 2019: From the moment I came for a tour of the property 2 months ago, to when I received my keys last week, I have been super impressed with the staff at Tuscany Place. Amelia stayed in contact with me while I was making the transition from living with my sister in her house to moving to an apartment. I knew that this was where I wanted to call home when I came for that tour. Everyone was so friendly and welcoming. I love the property and like with any apartment, you can hear people walking above you or talking through the walls, but it is quiet for the most part, and I think I will be happy here. Review from GoogleApr 2019: From the moment I came for a tour of the property 2 months ago, to when I received my keys last week, I have been super impressed with the staff at Tuscany Place. Amelia stayed in contact with me while I was making the transition from living with my sister in her house to moving to an apartment. I knew that this was where I wanted to call home when I came for that tour. Everyone was so friendly and welcoming. I love the property and like with any apartment, you can hear people walking above you or talking through the walls, but it is quiet for the most part, and I think I will be happy here. Review from GoogleApr 2019: I loved living here!!! Best apartment I’ve stayed in so far! Thank you!! Review from GoogleWhere is the best place to live near Texas Tech? In general it is better to rent a house in Tech Terrace or somewhere else. Sometimes is hard to find the right number of roommates, or singe rooms open. For apartments: 21-h...read more
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Apr 2019: I loved living here!!! Best apartment I’ve stayed in so far! Thank you!! Review from GoogleMar 2019: The place overall is nice. However, the constant staff changing and incompetence brings this place to my rating. We've been here almost a year, turned in multiple on multiple work orders for our dishwasher that still has yet to be fixed. Always made our payments online. Recently after another staff change they were unable to pull for rent throughout the entire month. Had no problem adding on eviction notices and late fees for it. They would also wait a week or two after the auto pay was set to tell us they couldn't pull and never gave a reason. Yet before never had a problem using the payment method. Have now blocked us from paying online from their mistakes. Thinking it was on our end, constantly on the phone with the bank, yet not once the entire month was an attempt made to pull the money. If they could keep a competent staff, this place is easily a 5. Until then, 1-2 at best. Review from GoogleMar 2019: Nice apartment great staff from maintenance to office staffs. Been here for years.Jan 2019: Nice apartment great staff from maintenance to office staffs. Been here for years. Review from GoogleJul 2018: Girls at the front desk are very nice and helpful. It's well maintained, and in a good location. The first 2 months I lived here my water pressure sucked. It got to the point where I had a dribble out of my faucets and was forced to shower elsewhere. It is dog friendly but they dont monitor or regulate the restrictions they allow or dont allow which was very frustrating... especially considering very few people clean up after their dogs. They also charged me 60$ after I moved out to shampoo my carpet. Which I find kind of funny because my apartment was much cleaner when I moved out than when I moved in. Also, before I moved in they had to "redo" the carpets because there was obvious high traffic spots in the carpet. I feel like this is just a charge they give everyone when they move out just to make a few extra bucks. They require a Review from GoogleJun 2018: Just moved in about a week and half ago and the price with location and apartment are great. If possible seek alternatives for their partners. At&T didn’t have any dvrs available for the 1st week and avoid the washer dryer rental company ‘appliance warehouse’ at all costs. I chose to pay 4 bucks extra a month to have a “new†washer and dryer delivered but still got used ones with soap residue and stains still in them on arrival. The washer takes 3 washes to clean and the dryer just heats up until it overheats and then shuts off defeating the purpose. We’ve had one maintenance person come out to service them but they work the same. Now they’re supposed to come replace them and I have no expectations smh will be cancelling with them ASAP to get my own stuff. Nonetheless, would be a 5 star but they need new partners. Review from GoogleMay 2018: Yesterday afternoon I came to take a tour of this apartment complex after hearing great things about it. I was rudely refused a tour by one of the front office staff Abigail, and was told she "had too much to do" and that we "could come back tomorrow". After explaining that Tuesdays are the only days I get off before 5:30, she told us she couldn't help us because, again, she "had too much to do." I was dead set on living at this complex because of the many great aspects such as, location, price, and neighborhood; but after being treated by the staff in such a way that it seems as though I was a burden, I am concerned that the communication and the lack of common courtesy will be similar to this experience if I were to live at this location but on a daily basis. Review from GoogleSep 2017: We have nothing but good things to say about Ruette and her office staff. Maintenance was always on top of service requests and staff in the office was always polite and responsive during our almost 2 years with the Tuscany Place. Our apartment was spacious and had new appliances. The pool and fitness center were conveniently close to our building. There are organized events for residents on occasion. I really enjoyed living at the Tuscany Place. We moved only because my husband is attending graduate school in a different state. Review from GoogleAug 2016: Ok where can I start, The easiest way to explain living here would be a "pleasant nightmare". I never at any point had any issues with management what so ever until the very end. They were always very pleasant to talk to and very welcoming. Now as for cons...At one point in time I would have said this was a very nice place to live but then the college kids starting coming and they took everyone's parking and crowded the pool and just made the general look of the complex go down. It is VERY cheaply made I couldn't go a week without something breaking and I'm just warning whoever gets unit 1520 your AC WILL NOT WORK IN THE SUMMER. It freezes up constantly and will hike the room temp up to 80 + degrees and its very uncomfortable. My husband and I lived there for almost 2 years and up until move out we still had issues with it and it was never ful Review from GoogleJul 2016: I absolutely LOVE living here. Everything is in pristine condition when you move in, except minor things that they come and fix straight away. I have had only great experiences with the maintenance crew, they're so courteous, and respond quickly. We have only had two incidences that we have needed them for: tub drain was clogged by my hair, and the garbage disposal stopped working (because we put cherry seeds down it on accident).
Trudy and the rest of the office staff are always cheerful and extremely helpful. I love their on site gym, its always clean and well maintained, and going into the office is fun to do to pay rent, because there are always coffee and cookies. They also have the MOST comfortable furniture there, pretty much in existence.
I didn't even want to live in an apartment when we went looking, but now that I'm here, if I hav Review from GoogleMar 2016: I moved in last June and I absolutely love it here at Tuscany! The maintenance service is great and the front office is always so helpful and very polite and nice. I love having the benefits of a luxury apartment like these and when my mom visits, she even thinks it feels like home! can't wait to live here for another year!
Review from 3/9/16 on YelpAug 2013: Very positive experience here. Immaculately maintained grounds, pool cleaned daily, and a dog park on-site. Quick response to maintenance requests, and very helpful management & staff. definitely recommended. Plus easy access to the freeway--less than 10 mins to Texas Tech. Review from Google