Additional Reviews
Apr 2017: Absolute crap. There's not even enough room to explain everything bad here..so I'll give you a short list.
1) Charged for electricity before I even moved in. For two months.
Oh and they sent me the wrong bill TWICE causing me to have a few of over $120...that I still had to pay...even though it was a clerical error that they admitted too.
2) They never have the gates closed so people will take your spot or come driving in drunk and cause a huge mess
3) The pool/hot tub area is bare of trees and it's surrounded by the complex so all noise bounces off the brick.
Review from 4/3/17 on Google Nov 2016: The whole staff is rude. They treat the whole process like a dorm, me and my four room mates came in and signed a lease together only to be informed that we were all split up when we moved in. The unita are the exact same as the surrounding student housing complexs but are 200-300 more a month than competitors. Maintenance crew has barged into our common area with no knock or prior warning and the security has been very keen on harassing me and my guests but can't seem to stop the huge amount of car break ins that take place. I live in the town home unit and pay $750 a month.
Review from 11/12/16 on Google Nov 2016: The Villages at Overton Park is the absolute worse choice for living. I have never written an online review before this, but I had to express how disgusted I am with the management. The apartment itself looks like a nice place to live, but the management makes living here a nightmare. They have no regard for the residents. They let us move in to a filthy apartment with black floors, pee stains all over the bathroom, and even left over belongings from past residents. They had the audacity to tell me they walked my apartment and it was "up to standard." Well, their standards are unbelievably low. They are unwilling to help with anything and should be fired immediately. I have gotten better service at a Mcdonalds. No amount of words can express my distain for this apartment complex.
Review from 11/4/16 on Google May 2016: Extremely rude and poor management. If something goes wrong with your unit, you will not be treated the same as others were. They refer to it as, "case by case", but it's really just unprofessional and unbelievable, really. I haven't talked to one person that enjoys living here. Everyone I've talked to that currently lives here is leaving and can't wait. The general manager is unbelievably rude and unhelpful. XXXXX is AWESOME. If it wasn't for her, I don't know what I would have done. The manager above her is single handedly the most unprofessional manager I've ever witnessed in any business setting, ever. Also, I payed $30 extra a month to park in the parking garage and multiple cars were broken into every month.
Review from 5/30/16 on Google Apr 2016: The best part about living at The Village is how nice the units are! I love the kitchen and the extra-large community couch in the living area, makes for a great social environment.
The staff workers are always kind and always greet you when you walk through the front office! Cassie, Abby, and Victoria are my favorites! And the leasing manager Stefani Henderson is an absolute sweetheart! and even the bookkeeper Sylvia W. was nice enough to remove a late-fee charge for me once :)
The worst part about living here is the parking garage. Lucky for me, I park on the first floor and don't have to deal with crazy speeding drivers who are driving down from the upper-levels, however majority of the time I still feel unsafe due to the lack of security cameras!
Review from 4/28/16 on Google Apr 2016: So I wanted to write a review because I have been seeing these ridiculous reviews about this property. I have been living here for 2 years and I have only had one problem during this time. Literally, if you pay your rent on time you will probably not hear from them at all. I have only had problems with the parking garage, but that has nothing to do with the property and everything to do with RESIDENTS running into it. I have actually left my apartment and parking garage was working and came back and it was bent due to someone running into it. I think it is annoying that some residents blame the management for that problem. When it did happen I went to office to ask and the CA's were incredibly friendly and told me that it had just happened and they need someone to come and take a look at it before it could get fixed.
Review from 4/17/16 on Google Feb 2015: Washer and dryer included. The Wi-fi is great here and the capable TV comes with HBO.Our apartment has a balcony which overlook the pool site; which is a beautiful sight both day and night. Need to Workout but the school recreational center is closed? Right down the hall of our unit is a 24 hour fitness facility with all the workout equipment anyone can ask for; not to mention free tanning beds that are useable during day hours. (current resident 2015) Sep 2014: The villages are right across from Tech campus and the closest living space to Jones Stadium! I love these apartments, there is a workout facility, tanning bed, study lounge, and a huge pool. I think it's the best place to live in Lubbock! All utilities are included. (From a current resident)