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Oct 2019: don't move here if you work night shift. The neighbors are allowed to have their stereos as loud as they want during the daylight hrs despite disrupting your peace of mind or sleep. The only time the office cares about the rules is after 10pm which, conveniently, they're not around for. Nevermind that "community guidelines" they send out telling people to keep their noise to a minimum considering they're APARTMENTS not a house, no, that doesn't matter because the sun is out. They don't respond to emails, the water pressure is absolutely terrible everyday, the windows are paper thin and let in everything from air to dirt, and you can't open them because they're frail and/or have been painted shut numerous times. There are only two assets to living here: the couple maintenance guys that have been here for forever are awesome and thorough, and the location. That's it. I'd highly recommend staying away if you want to live in your apartment and not hear and feel your neighbors' stereos and bass at all hours, even after 10pm Review from GoogleAug 2019: I was having an issue with bill pay after setting an account with them. Kendra was extremely hostile. I understand she was incapable of completing the task we needed but there was no need to act like that.
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I have emailed them saying I would be willing to meet with them if they would like to discuss this like they requested. Will update further if they actually pursue the issue. Review from GoogleMay 2019: Valerie is the greatest! Lived here many years then moved and came back as soon as soon my lease was up. Valerie helped me as a leasing agent and now she is (deservedly) running the office. Friendly, fun, helpful staff that is always ready to help. I love the floorplan and the fixtures are being upgraded. This is the most affordable apartments for the size and best location close to 50th and Slide. I lived here again for another 5 years and plan to live here for many years to come! Review from GoogleFeb 2019: I enjoy living here. The price is great. I was originally drawn to the property because it was all bills paid. It immediately felt like home. Apartment are spacious. Great place for a single family starting out or for Tech students. Conveniently close to campus and many businesses around. Kandace was very professional and helpful with helping me move in as quickly as possible. I plan on being here for a few years.
My reason for giving 4 stars instead of 5 was maintenance issues. I think maintenance could use some work. They claim that the work has been done when it hasn't. I don't think management was aware of those issues until recently, so I definitely don't blame them for thinking that their maintenance crew was following through. After my 4th attempt at getting things fixed, I decided to just go to the office and Amy made sure it was done as quickly as possible.
Despite maintenance not being so great, this is a great place to live Review from Google
Feb 2019: I had a great experience with the Employee's here at The Park Apartments. Especially Kandace P, I had asked a few questions she never hesitated and she gave me feedback right away. I recommended The Park Apartments very sufficient and the process was in timely manner. Thank you Kandace for helping me. P.s, I love my apartment, very cozy and welcoming.Feb 2019: I've only been here for a total of two weeks and I've been very satisfied with the leasing office especially Kandace! she has jumped through hoops for me and I appreciate her soooo much for working with me and making sure I'm comfortable with my move in. She has really given me one less thing to stress about. I appreciate you keep up the good work! Review from GoogleFeb 2019: I've only been here for a total of two weeks and I've been very satisfied with the leasing office especially Kandace! she has jumped through hoops for me and I appreciate her soooo much for working with me and making sure I'm comfortable with my move in. She has really given me one less thing to stress about. I appreciate you keep up the good work! Review from GoogleJan 2019: Amy has been very helpful every time I've gone into the office. It never fails that she greets me with a smile and always asks me what I need. She is very helpful, considerate, and very professional. Review from GoogleWhere is the best place to live near Texas Tech? In general it is better to rent a house in Tech Terrace or somewhere else. Sometimes is hard to find the right number of roommates, or singe rooms open. For apartments: 21-h...read more
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Jan 2019: This place is amazing!! I lived here for awhile I loved it there. (Kandace) along with the staff are very friendly and she and staff make you feel at home. I had a great experience while I lived here! You would enjoy you’re time here Review from GoogleJan 2019: This place is amazing!! I have lived here for 6 years. I love it here. The staff is friendly and makes me feel at home. The office staff and the maintenance staff all work diligently and quickly to get any issue or problem resolved so you feel at home. If your looking come by and see this warm amazing place. Review from GoogleJan 2019: They helped me very quickly to get in and the lady that handled my apartment was the sweetest lady ever. She was very helpful and excited for me and my new move. She made me feel very at home and safe! Her name was Amy Warren ask for her! very helpful and warming! Review from GoogleJan 2019: Easiest moving process ever thanks to Kandace!! She made the whole process so seamless! I applied and was approved right away! I was so excited because my family and I needed a home fast! Moved in the same week! And I love love love the apartment! definitely recommend ! And go see Kandace ! She’s the best!! Review from GoogleDec 2018: They always have extra hidden fees and try to charge you for something. Also rent is a pain to pay because they have you jump through all these hoops to do so. Review from GoogleNov 2018: We were supposed to move here. Well i went in to pay the rent and deposit and the girl that works in the office is going to sit there and catch a lil attitude with me like shes somebody bad. Just held my tongue an walked out. As long as she works there id never go back or recommend the place. Her name was Candace. Review from GoogleOct 2018: Rent is great, but living here is a nightmare. Most complaints are completely ignored. My boyfriend and I have had to file 4 noise complaints about our neighbors because they leave their dog outside to bark at nothing for hours. Their porch is right by mine and my toddler's bedroom window and I'm always afraid that the barking will wake her when she has school in the morning. It has woken me and my boyfriend up several times, and I have a morning job so it's mildly frustrating.
Also, we have had issues with our vehicles. Someone body slammed my boyfriend's hood leaving a huge dent while my car has been egged and recently broken into. Nothing of value was stolen, but the thought of someone going into my car is unsettling and infuriating.
Maintenance can be a little annoying, but that could just be me being picky. I don't appreciate how they Review from GoogleSep 2018: The apartments are reasonably priced and the laundry center is cheap. They also fix maitnance calls promptly. The only things i don't like is that not all the washing macines work in the laundry center so they sometimes take your money. Also the pool takes awhile to be cleaned. Good budget apartments and they have great specials. Review from GoogleAug 2018: We live in a 2bd Townhouse going on 1 year and 9 months. We love it here.
*** My neighbors are nice and quite never had any issues with them. Except when we get new neighbors on there side and they would party or fight and they would smoke inside.
*** Maintenance are great anytime I had an issue I would do a request and they would come out to fix it right away even If I want my light bulbs changed of course I would buy the light bulb make a request to have them changed and they would bring a tall ladder to do it. Had a couple of problems with my AC but they would come fix it right away. Even had my bathroom redone due to leaky bathtub.
*** If you have grass on your patio they come and trim it down. They text me the day before if the water will be off in our unit.
*** The office crew are awesome & friendly and always ready to help and a Review from GoogleMar 2018: I have lived hear for over a year and I have had my car broken into four times. Cold air comes through all the windows and they always add ridiculous charges. Review from GoogleFeb 2018: This apartment is not good at all! Installation is horrible and there are always problems. If your a non smoker your apartment is filled with smoke from smoking neighbors all around you. I thought is was non smoking in the apartments but no one follows rules. So basically their nasty smoke seeps into your apartment and make you feel sick and stinks up the place. I have already tried getting apartment complex to fix it and all they did was try to seal under one sink but the smoke is coming from several different places and with me having kids its not good. I talk to management about it and she ignored me for over 3 weeks after she told me she would try her best to do everything she could but did nothing!!! I will soon have to bring my infant home from Nicu and im afraid of all the toxic smoke smell. I cant even get out of lease unless I pay alm Review from GoogleAug 2017: I have been here almost 4 months and i never once have had a problem w them. Ive called maintaince twice which wasnt major and each time they were here within 20 to 30 min. The ppl in the office are very sweet and nice. Review from GoogleJun 2017: EDIT: I've posted a picture of my indoor thermostat just to show how hot these rooms can get. This is also with the A/C at full blast all day. Almost unbearable when the temps go 100+.
I've lived at these apartments for almost 3 years only because of the price; the price is extremely competitive is the only reason I did not give a 1 star.
However... the cons far outweigh the pros.. First the water situation. My water has been cut off at least 5-6 times a week for the past 3 years. With the amount of time they spent doing maintenance they could have replaced the plumbing for the entire complex. They do have a text service now which is very nice because before that I would just wake up in the morning to shower and no water.. Now they will just text you all day to let you know which is better than just guessing if you'll have water.
Second, th Review from GoogleMay 2017: I've lived at these apartments for almost 3 years only because of the price; the price is extremely competitive is the only reason I did not give a 1 star.
However... the cons far outweigh the pros.. First the water situation. My water has been cut off at least 5-6 times a week for the past 3 years. With the amount of time they spent doing maintenance they could have replaced the plumbing for the entire complex. They do have a text service now which is very nice because before that I would just wake up in the morning to shower and no water.. Now they will just text you all day to let you know which is better than just guessing if you'll have water.
Review from 5/8/17 on GoogleMay 2017: Living at The Park Apartments has been an awful experience. Lived there for 17 months. I had to call maintenance the first week we were there! That first night, our washer hookup started leaking water. And it wasn't just a little drip here and there, it was a big gush of water. Then once my washer was hooked up, it would back up every time my neighbor did her laundry. I would call maintenance to fix it and they would just snake it and call it good. A few days later, it would be backed up again. Not only did the plumbing mess with my washer, I couldn't even use the dishwasher because it would smell like sewer!! It was disgusting.
Review from 5/4/17 on GoogleDec 2016: They are decently fast about getting maintenance done. Close to the loop and 50th. Also good size for the price. Though i wish the kitchen was a bit wider. Review from GoogleSep 2016: I have lived at the Parks for almost a year and it has been wonderful. Nice spacious living areas. The rent is reasonable.and the staff are all friendly, and ready to address any concerns you might have. The maintenance team are all very professional and they do the necessary repairs quickly and efficiently. On occasion the water has been turned off, but not for very long of a period at any one time. Being an older lady, I feel very safe living here. There are law enforcement officers that live on the property that I am sure would respond if I ever needed them to. I would recommend these apartments for singles or families. The utilities are reasonable as well. Review from Google