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Sep 2019: Been living here since my first semester at Tech. really like it so far. Very convenient place for a student because it’s a short walk to campus. Recommend it if you’re a student. Also Megan at the front office never fails to help me out with any issue i face. Recommend signing the lease with her cause she’ll take care of you. Review from Google
Sep 2019: I love it here i have no problems at all. Ms. Kay Kay ia so sweet also. Anything that goes wrong they arw there to fix it love it. Review from GoogleSep 2019: Very good place to live all quiet people in the office are friendly especially the two young ladies are in the office very helpful Review from GoogleSep 2019: The heritage apartments makes me and my children feel right at home, they have great and friendly staff. My children love to swim in the pool which is very clean and so much fun. Its a very convenient place to live, surrounded by the Texas Tech University environment is a blast I would definitely recommend living here to close friends, family and even students! Review from Google
Aug 2019: one star off for bugs and sketchy neighbors. Overall they are amazing!, great service, great people 👠Candy. Her good management could make the Heritage one of the best apartments closest to Tech! Review from GoogleJul 2019: My family and I have been living at The Heritage since last August and we love it! Candice and Christi in the office are exceptional people and we couldn't ask for better! I put in a work order and its done immediately because the maintenance staff are on it!
Thank you Heritage for being an awesome place to live! Review from Google
Jul 2019: We’ve been living here for a few years and on move out they charge us a carpet fee even though they remodeled to wood floors. no security, so expect your car to be broken into. While I was away on military travel, my family had to deal with the refrigerator breaking down, a bed bug outbreak, and mold in the apartment. The maintenance people take days to arrive. They had my mail for months and decided to give it to us three months after the card already reset. Don’t move here! Review from Google
Jul 2019: We’ve been living here for a few years and on move out they charge us a carpet fee even though they remodeled to wood floors. no security, so expect your car to be broken into. While I was away on military travel, my family had to deal with the refrigerator breaking down, a bed bug outbreak, and mold in the apartment. The maintenance people take days to arrive. They had my mail for months and decided to give it to us three months after the card already reset. Don’t move here! Review from GoogleWhere is the best place to live near Texas Tech? In general it is better to rent a house in Tech Terrace or somewhere else. Sometimes is hard to find the right number of roommates, or singe rooms open. For apartments: 21-h...read more
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Jun 2019: These apartments are so nasty & dirty. I wouldn’t want my worst enemy living in such nasty conditions. They have a little unit in the wall like motel rooms have & it doesn’t get warm or cool enough EVER !!! I was locked in & out of my apartments several times. They wanted to charge me a lock out fee to come at 7pm & let me into my apartment when it wasn’t even my fault I was locked out. My apartment had 2 front doors it was meant for roommates & had French doors in the middle so when both locks got jammed we were locked in or locked out. The pools are nasty. The washers & dryers are broken 99% of the time. The odor outside the apartments is so nasty you gag walking from your car to your door. There was a massive hole under our kitchen sink & mice were coming through. We killed a total of almost 30 mice in that nasty infested apartment. Maintenance & apartment staff is so lazy ! They repaint over old paint just to make it look like they keep up with renovating but it’s just a trap Review from GoogleJun 2019: These apartments are so nasty & dirty. I wouldn’t want my worst enemy living in such nasty conditions. They have a little unit in the wall like motel rooms have & it doesn’t get warm or cool enough EVER !!! I was locked in & out of my apartments several times. They wanted to charge me a lock out fee to come at 7pm & let me into my apartment when it wasn’t even my fault I was locked out. My apartment had 2 front doors it was meant for roommates & had French doors in the middle so when both locks got jammed we were locked in or locked out. The pools are nasty. The washers & dryers are broken 99% of the time. The odor outside the apartments is so nasty you gag walking from your car to your door. There was a massive hole under our kitchen sink & mice were coming through. We killed a total of almost 30 mice in that nasty infested apartment. Maintenance & apartment staff is so lazy ! They repaint over old paint just to make it look like they keep up with renovating but it’s just a trap Review from GoogleJun 2019: By far some of the nicest people I've dealt with. My experience with them was nothing short of professional! I believe I spoke with a young lady named Allie, and she was so direct and very kind and patient with all questions and needs that I had. I'd recommend the heritage apartments to family, friends, and associates! Great staff, great experience, all in all, great place to consider living! ðŸ˜
-Robert. H
-Josie. M Review from GoogleJun 2019: By far some of the nicest people I've dealt with. My experience with them was nothing short of professional! I believe I spoke with a young lady named Allie, and she was so direct and very kind and patient with all questions and needs that I had. I'd recommend the heritage apartments to family, friends, and associates! Great staff, great experience, all in all, great place to consider living! ðŸ˜
-Robert. H
-Josie. M Review from Google
May 2019: Absolutely horrendous. The building and staff put forth an active effort to make your life worse. Highlights from my time here include:
* The bathroom ceiling caving in multiple times. It was leaky since we moved in, so we notified management. It took three months for someone to come out, they told us nothing was wrong and the upstairs bathroom was flooding. It wasn't. A few months later a few feet of ceiling collapsed under the weight of water from a leaky pipe.
* Three heater cores that burned out within a day of use. We stopped using the heater and carried space heaters with us.
* A broken exterior light that took over 5 months to replace. Considering two shootings have happened within 500 feet of my door since I've lived here, I value my security light.
* Construction upstairs over several months. Our door was frequently blocked by lumber and temporary forms. It's a good thing we didn't need to get anything into our apartment bigger than a bag of groceries Review from GoogleMay 2019: Absolutely horrendous. The building and staff put forth an active effort to make your life worse. Highlights from my time here include:
* The bathroom ceiling caving in multiple times. It was leaky since we moved in, so we notified management. It took three months for someone to come out, they told us nothing was wrong and the upstairs bathroom was flooding. It wasn't. A few months later a few feet of ceiling collapsed under the weight of water from a leaky pipe.
* Three heater cores that burned out within a day of use. We stopped using the heater and carried space heaters with us.
* A broken exterior light that took over 5 months to replace. Considering two shootings have happened within 500 feet of my door since I've lived here, I value my security light.
* Construction upstairs over several months. Our door was frequently blocked by lumber and temporary forms. It's a good thing we didn't need to get anything into our apartment bigger than a bag of groceries Review from GoogleApr 2019: Amazing service. The lease consultant I worked with was vary informative and a perfect 10/10 in the looks department. Definitely give it a try if you are looking. Review from GoogleApr 2019: Amazing service. The lease consultant I worked with was vary informative and a perfect 10/10 in the looks department. Definitely give it a try if you are looking. Review from GoogleMar 2019: I would probably leave no stars if I could. The staff were friendly which was great, but everything else was terrible. I won't talk about how awful the people living there were since it's not something you can always change. Our apartment was in the east complex, and the amount of bugs and roaches everywhere was disgusting. No matter how much I cleaned or kept things clean, they were always there. We got our own bug spray but because other people lived there who may not have been as clean, and the buildings were completely infested, there was no saving it. When we moved away, we had to throw away a lot of things because they were crawling and infested with bugs - our microwave, rice cooker, even small electronics like our echo dot. We had our car keyed(like what's the point), bikes stolen(with good locks too), half the laundry facilities didn't work, people were fighting and screaming till 2am on weekdays Review from Google
Mar 2019: Highly recommended! Staff is very friendly and on point! Buildings are well maintained and have convenient on site laundry facilities as well as recreational rooms and pools. I am in a 2 br apt and couldn't ask for much more. Review from GoogleMar 2019: 100% A+ .. Word cant describe what a pleasent experience i had living here at the heritage. I would highly recommend living here.. Service was very stress free and staff is great..Feb 2019: This is my first review on a apartment. Please don't make the same mistake of moving here. I lived there for about a year. The cost is too much for the quality. Yes it is close to school but not worth it. I lived toward the back of the apartment. And they probably deny this but the floor below was rented out on a weekly bases so I crazy downstairs neighbors. Lastly I did not feel safe there at all.Jan 2019: Moved here a year ago and really like it. Maintenance is quick and office staff always very friendly. Prices are affordable and close to campus. would recommend. Review from Google
Jan 2019: I have lived her for over a year and love it. So close to Texas Tech and the rent is affordable! I recommend this for any one looking for a place close to campus. Review from GoogleDec 2018: Best experience I’ve ever had with renting apartments! From the beginning, they worked with me and let me see different apartments so that I could chose which I preferred. Clean court yard and calm environment. The office staff are so nice and understanding. Also,if you have a concern, maintence are on it as soon as possible. These people really care about you! Best place I could’ve chosen for my daughter and I! Review from GoogleDec 2018: The management are really helpful and the accommodation is very close to tech. Also the rooms are spacious enough with cool milieu Review from GoogleDec 2018: This is my husband and mine first move, we have been here at the Heritage apartments for 3 years now the staff is all round great help if and when you need it and very friendly they always know your name and wave if they see you. They help you out with anything if just talk to them they are very understanding with your situation and are willing to help.the maintenance staff is always on grounds, I've never waited more than a couple of hours after i report an issue in my unit before someone comes and looks at it. its a great place to live Review from Google