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Sep 2019: As one of the 162 residents who were evacuated, don't stay here. Location is fantastic, but i had no AC for 3 weeks in September. Also elevator is extremely slow, hot, and usually out of service. Review from Google
Sep 2019: The Vie Lofts are amazing.. breaks my heart to see really bad reviews about this place and it’s staff.. I can tell you that the management and team members have been very awesome and Sonnie is just as great big smile and the great atmosphere definitely made it feel like home!!! Keep up the great work Review from Google
Aug 2019: Vie Lofts is a great place for student housing! It is walking distance to campus and several local eateries. There are fun resident events that are open for everyone and the staff is very friendly. Review from Google
Aug 2019: Beyond disappointed, Despite the great location and apartment size there is little to desire. From the moment I leased there were problems, my first set of roommates two had animals and two were allergic and had marked that they didn't want animals leading to having to be reassigned to a new room. The pool was closed most the year for a reason not disclosed to the residents. They didn’t take care of it and it was a dark mold green for most of June. The gym is has no strength equipment and the treadmills are often broken(they do say this will be fixed). The some of the office staff was incredibly friendly but lost my packages that were delivered more than once. Even after new management packages were often confused and marked as picked up when I didn’t receive them. With the staff there were four management changes and none of them keep up with the on going problems due to this many issues were passed along and never resolved( emails sent were never replied to, conversations that had no action taken upon) Review from Google
Jul 2019: I had to change my review due to new management. Ella lofts (old management=5stars) Vie lofts (new management=1 star). That being said, keep in mind that higher rated posts are Ella! I have been living here for a year now & I ALWAYS raved about this place. The staff, the cleanliness, the events, just everything was on point with Ella. A true luxury of student living. It is easily one of the few most expensive apartments in the area, but it was worth it with old management. Now I am extremely dissatisfied & wish I would have not resigned here. What surprises me the most is that they still have the audacity to do apartment tours. It is Summer & the pool has not been in use for months! How does one give an apartment tour during the Summer & show a pool that has cords & poles sitting in the same place untouched for months? Secondly, the hallways & elevators are always disgusting now. So disgusting that I feel the need to take my shoes off before walking in my room Review from Google
Jun 2019: Honestly, if I could give half a star I would. Do yourself a huge favor and don’t sign here. First of all, you pay way to much for what you’re getting. My dryer was broken, it took a month to fix. My microwave broke, which they said was happening in several other units, and took about a month and a half to two months to fix. I’ve had my water stop working three times this week at the most random and inconvenient times of day. The fob locks on my apartment exterior door stopped working and apparently replacing it with a bedroom door lock and not giving us a key is an adequate solution. They told us we could get a key from the office but when my roommates and I went to get them, they said they didn’t have them and we’d just have to wait. It’s been months. Also, the elevator is consistently breaking down. After you’ve signed, they pretty much stop caring about being nice or anything working properly. SAVE YOURSELF, JUST WALK AWAY!! Review from Google
Jun 2019: Move in at your own exposure.
Do your research before hand, and trust in your own judgement.
While these reviews may be very mixed, I can assure you that they are all very accurate in their own ways. With the current new management you may be left unsatisfied at times, but I can assure you if Diana is working you will most definitely be taken care of - she made this review go from 3/5 to 4/5. Review from Google
Jun 2019: Diana has made my stay at Vie Lofts great! Everyday she saw me she tried to get me to renew. She offered me concessions and even had the property manager speak to me about renewing. I did not renew due to price however, if I did it would’ve been because of Diana. Not only is she entertaining and personable every time I walk into the office, she also is insane with selling people. She’s honest and willing to help everyone! Great customer service! Review from GoogleHottest Gossip about Muhammadu Buharis Health this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413 Buharis Health: The Latest this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413...read more
Where are water, TPs, and sanitizers? Please help others. Hi everyone, https://www.livesomewhere.com/communities/uploadedpbi/fl/2013-jul-21/cr10/pb20/sec421/21587njpg To help minimize people driving to stores and it already sold out, if you or someon...read more
Jun 2019: Diana has made my stay at Vie Lofts great! Everyday she saw me she tried to get me to renew. She offered me concessions and even had the property manager speak to me about renewing. I did not renew due to price however, if I did it would’ve been because of Diana. Not only is she entertaining and personable every time I walk into the office, she also is insane with selling people. She’s honest and willing to help everyone! Great customer service! Review from GoogleJun 2019: I love our sweet gal Amanda! She has a mature spirit and is extremely helpful to all people. I needed her help with some printing and she helped me immediately. She is very easy to talk to and has great manners. When you call VIE, talk to speak with Amanda! She will help you out so much! Come visit her at the San Marcos location on Chestnut Street! It is so close to the Texas State University campus! Review from GoogleJun 2019: I love our sweet gal Amanda! She has a mature spirit and is extremely helpful to all people. I needed her help with some printing and she helped me immediately. She is very easy to talk to and has great manners. When you call VIE, talk to speak with Amanda! She will help you out so much! Come visit her at the San Marcos location on Chestnut Street! It is so close to the Texas State University campus! Review from Google
Jun 2019: The management here is amazing! I went to their event once and a co worker accidentally threw away my food. But she was so nice and gave me a gift card to buy another. Would definitely recommend working here Review from GoogleJun 2019: The management here is amazing! I went to their event once and a co worker accidentally threw away my food. But she was so nice and gave me a gift card to buy another. Would definitely recommend working here Review from GoogleJun 2019: I visited Vie recently and was toured by Diana and she was awesome! She made the tour entertaining and she's funny! We even played pool! I am deciding between Vie and another property but if I sign at Vie it would be because of Diana! If you visit here make sure you tour with her! Review from Google
Jun 2019: I visited Vie recently and was toured by Diana and she was awesome! She made the tour entertaining and she's funny! We even played pool! I am deciding between Vie and another property but if I sign at Vie it would be because of Diana! If you visit here make sure you tour with her! Review from GoogleApr 2019: Smoke alarms went off at 3:00am 04/11/2019. Residents evacuated and waited...and waited...and waited for fire department response. Finally residents started calling 911. Surprise! The fire alarms aren't linked to fire department or monitored at all....and the management staff that live on property didn't know that even though previous residents report they found out the alarms weren't monitored when there was an actual fire approximately a year ago. No fire was found in this case, when the fire department actually arrive. The building was cleared for re-entry about 5am. At which point, management did not turn the elevators back on and everyone got to trudge up the stairs after two hours outside with anxious pets in the wee hours of the morning. Thank god no one was hurt. Take away, management under the new owners is still less than stellar and THE ALARM SYSTEM IS NOT MONITORED. If there is an emergency and someone needs to be rescued from the tip top of this ramshackle building, there will be no response Review from Google
Apr 2019: Smoke alarms went off at 3:00am 04/11/2019. Residents evacuated and waited...and waited...and waited for fire department response. Finally residents started calling 911. Surprise! The fire alarms aren't linked to fire department or monitored at all....and the management staff that live on property didn't know that even though previous residents report they found out the alarms weren't monitored when there was an actual fire approximately a year ago. No fire was found in this case, when the fire department actually arrive. The building was cleared for re-entry about 5am. At which point, management did not turn the elevators back on and everyone got to trudge up the stairs after two hours outside with anxious pets in the wee hours of the morning. Thank god no one was hurt. Take away, management under the new owners is still less than stellar and THE ALARM SYSTEM IS NOT MONITORED. If there is an emergency and someone needs to be rescued from the tip top of this ramshackle building, there will be no response Review from GoogleDec 2018: My boyfriend used to live here and I love it! It’s super spacious and has a great clubhouse! It’s close to campus, which is very convenient! Review from Google
Dec 2018: I toured Ella while helping my friend apartment hunt. Immediately it’s clean, spacious club house caught my eye. Our visit was made even better with the help of Kimbria. You could tell the people at Ella genuinely care about taking care of you. If I was looking for somewhere to live, I would choose Ella! Review from Google
Dec 2018: I love this place. It's clean, the staff are great and I feel totally safe all the time. I love that its gated and pet friendly and if there's ever an issue all it takes is a simple phone call. Review from GoogleNov 2018: The one elevator is consistently out of service. The climate control system in the apartments themselves doesn’t function well. The doors to the apartments malfunction regularly. There is no climate control in the enclosed interior stair wells. The office staff is rude, condescending, and full of excuses in regards to maintenance requests. Windows leak during the rain and apparently there “aren’t enough complaints†to warrant the outside repairs necessary to resolve the issue. Despite the maintenance person himself reporting that five different units on the same side of the building have put in the same work order request. In the five months she has lived there, my daughters washing machine, dryer, freezer, and microwave have all gone out and had to be replaced. All required several maintenance requests and long waiting periods for rep Review from GoogleOct 2018: Iv’e been living here for a few months & I absolutely love it! I looked at a lot of apartments before moving here to San Marcos & at first I was hesitant about this one because of some bad reviews. First off, the apartments are so nice & detailed on the inside you can really make it feel homey! They have the friendliest staff who are always welcoming. I wouldn’t want to live anywhere else in this area! Review from GoogleSep 2018: I don't even live here my boyfriend does but I stay the night a lot. Truly the worst complex I've ever had the displeasure of being in. First off the maintenance woman is very condescending, if you do even the smallest thing wrong she talks to you as if you aren't an adult, she's lucky I didn't report her. Second the complex itself was built terribly, the floors are uneven so if you walk wrong or stand in the wrong place while someone else is walking you'll get motion sickness. The water doesn't get as hot as it needs to in either the kitchen or bathroom sinks. The so-called "furnished" apartments are cheap furniture that is really gross and extremely uncomfortable to use. I thank god my boyfriend has decided that 2 years there was more than enough to last a lifetime and when his lease is up this summer we are moving in together away from tha Review from GoogleApr 2018: Having to pay a 7 dollar “convenience fee†every time you pay rent with their new payment portal seems like a great way to lose residents faster than you already are lol Review from GoogleApr 2018: The staff are friendly and upbeat, and willing to work with you. Thank you so much guys for your hard work! I can not wait to start leaving here! I know it's going to make my college experience 100% better. (I wrote this before I moved in). Over all my experience with Ella Lofts have been up and down but not with the staff or the management, they are still very caring and want to know what they can do for you. When the new company took over things have changed for the better. I wish my fellow residents took care of public space like not mark on the elevator walls or have their animals pee in it (I understand accidents happen). Not leaving trash every where but the staff does a good job on the weekdays to keep it clean. I would release with the price wasn't so high for a two bedroom. My first semester I couldn't really enjoy my space Review from Google