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SYNC at Purgatory Creek


Grade: of 81 reviews 🏆Top Rated

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Sep 2019: I was a resident at Sync for a little more than a year and unfortunately had to leave due to a new job in Austin. I had lived in San Marcos since 2007 and must say that Sync was the most pleasurable living experience I have ever had. From the beautiful community to the EXCEPTIONAL management and maintenance team, this place is top notch. I never had to worry about any issues while living here. The management was both friendly and informative about up to date news in the community, and the maintenance team was both efficient and thorough. I will sing praises about this complex for years to come. Thank you everyone! We will miss you all! Review from Google
Sep 2019: I have lived at Purgatory Creek for the past 5 years and I absolutely love the community and the staff! This will forever be my home! Review from Google
Aug 2019: Amazing views, very homey apartments. Great community as well! Review from Google
Aug 2019: I lived at the Sync for a year, and it is by FAR the best apartment complex in San Marcos to live at. The units are top-notch, the location is great, parking is open, and the staff is wonderful. The office staff always greeted me with a smile, and the maintenance staff was always so quick and helpful. I never had an issue that wasn't resolved efficiently and professionally! I moved here to be in a quiet environment (not student housing) to really focus on my studies and I can tell you if that's what you're looking for, this IS the place!!! Review from Google
Jul 2019: I’ve been here for a month and I highly recommend it. One of the biggest reason why I chose this place was the great reviews about customer service at the leasing office and it’s all true! Great community so far. Review from Google
May 2019: The pool has been closed for six weeks for "resurfacing". If the pool needed resurfacing why not pick the winter to do it? This is a tactic to avoid maintaining the pool when it would be used. If you want to live here, dont factor in the pool into the amenities. Update: they suggested I contact them for more info, except when I went into the office to ask when it would be open, they said "we don't know". Not a date range, just an indefinite, and their previous guess was beginning of May so I'm not sure an estimate would of meant anything anyway. Apparently they've hired a contractor who is unable to bid/estimate the job correctly which also doesn't inspire confidence. Review from Google
Dec 2018: This was the best place I have ever been able to call home. We just moved out after 3.5 years and I couldn't have been more pleased with our experience. The property is beautiful and the details in the apartments are far beyond anything else in the area. The staff is awesome and any issues are addressed immediately. The amenities are amazing and we took advantage of the pool and sauna many times. My only complaint is that I wish the gym was larger since it can get pretty crowded. If you're looking for a beautiful apartment at a reasonable price in San Marcos, don't skip this place. You will not regret it. Review from Google
Sep 2018: Buildings and grounds are well maintained. Management and maintenance are friendly and quick to respond. Excellent location. Easy access to I 35 and downtown. Review from Google
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May 2018: Its a luxurious and quiet place to live, definitely my favorite here in San Marcos. It's not overtaken by college students. Management is also super friendly and helpful and know you by name. Review from Google
Apr 2018: Love living here! The staff is great, maintenance is fast, and it is a quiet and peaceful community. Absolutely no complaints here. Review from Google
Mar 2018: Staff is friendly, but we have had to call matinenace more than 3 times within a mont living here. The clicker for the right gate NEVER works no matter how close you get or how many times you click it. It makes it super inconvenient when you live on the first building towards that way. Review from Google
Feb 2018: Elysium Apartments is 5 start living on a 3 star budget! We have enjoyed the pool many times already and have enjoyed seeing the deer in our back yard daily! The staff is amazing! Any problem or question arises and they are quick to resolve and / or fix it! And the neighbors have been super friendly and courteous! Great place to call home! Review from Google
Jan 2018: I absolutely love living at purgatory. The front staff is super sweet and the amenities are to die for. I never want to leave! The layouts for each apartment are amazing and spacious. Definitely the nicest and best place to live in San Marcos Review from Google
Sep 2017: A wonderful and luxury experience, far enough away from downtown to offer peace and quiet but only 2 miles from campus. Maintenance is prompt and polite, and they allow pets which is a huge plus. The air conditioning works well in the apartment and I love the concrete flooring. Review from Google
Jul 2017: I just moved from building 12, and I have to say it was the best place I have ever lived. I was on the third floor and just saw complete treetops and nature every time I stepped outside. My bedroom had the most incredible view! I wanted to get a first floor so I could have my dogs and not inconvenience the neighbors below, and they worked with me to find the perfect place! Anthony is amazing and part of the reason why I got my first apartment and why I resigned! He will do everything he can to help you! Love love love this apartment complex and it's staff! Review from Google
Jul 2017: I waited over two week to hear back after I submitted my application. I called over 14 times, left 5 voicemail's and sent 4 emails. I was finally able to talk to someone last week and he informed me that someone would be emailing me and calling me back the next day. Naturally no one did. So I called them more and still no one picked up. On my 5th phone call today someone finally picked up and told me they gave the apartment to someone else. After I was told my application was the only one submitted on a particular unit. Highly unprofessional and I most defiantly wont be recommending them to anyone. Huge waste of time and of my 105 dollars that they now get to keep. Review from Google
Jun 2017: Everything is pretty, the staff is nice...but thats as good as it gets. The maintenance department is the absolute worst. We've had work orders placed as completed just because we weren't home when they came by. Making us have to put in another work order and wait another month before they finally came by with no notice the day before or anything. They also go behind the fence between the gas station and drink beer all day and have beer cans falling out of the golf carts driving around. don't be fooled by the pleasant staff. We spent a whole day and night at almost 90 degrees because the maintenance guy didn't feel like coming out when he was on call. He lied and said he couldn't go by if we're not there, said he'd be there in the morning... we were told otherwise when we had to call again at almost noon and another guy came out and said he wa Review from Google
Jun 2017: The property is quite pretty and we are renting for a three month period only through corporate rentals. The staff is very nice, but we have a terrible time getting them to actually fix anything. When we moved in the gas had not been turned on so the stove did not work, the ice maker did not work, there was no hot water. No one is in the office on Sat. evening and Sunday and no one returns calls. When we finally have gotten to speak to them, they apologize, say they will have someone out and if one or two things get fixed, then something else is not working. Review from 6/13/17 on Google
Apr 2017: don't even bother applying here. We applied here and were unfortunately denied on basis of credit. We spoke to a leasing agent prior to applying because we already knew we had credit issues and were told "we will work with you if that is the case, and you might need to pay a higher deposit". Upon receiving the denial via email, I called to see what we could do, per the previous leasing agents. The assistant property manager, XXXX, wanted nothing to do with us and refused to talk with us about any kind of other options. We were denied, point blank. Review from 4/24/17 on Google
Jan 2017: I just moved in a couple of days before Christmas so I'm still pretty New but, it's been really great so far. The office staff has been incredibly nice to me everyone I've gone in which is such a pleasant change from my old apts management. As far as tenants, everyone I've met that lives here has been super nice and friendly! Review from 1/3/17 on Apartment Ratings
Dec 2016: These apartments feel very safe and the office staff is efficient and friendly. They are always willing to go above and beyond for residents. The only drawback for myself is the way that some other residents may act/treat other residents, but there will always be people like that everywhere. Overall a nice, clean place to live. Review from 12/24/16 on Apartment Ratings
Dec 2016: Great! Clean and friendly community. The back gate breaks down a lot but they fixing regularly. 2 bedroom apartments have tons of space, beautiful set up and great gas appliances. Not too many college kids either. Review from 12/21/16 on Apartment Ratings
May 2016: I have lived here for over 4 years and selected this property since it was quiet, high end, yet affordable. I was sad when Larry Peel sold the property and witnessed a lot of management turnover. I'm so happy with the current management. They are wonderful and it's great to see all the care and attention that they provide to us as residents via community events and communications. Review from 5/18/16 on Google
May 2016: Great property with lots of potential. Things are improving -- currently doesnt live up to the advertised "luxury" living or the expectstion value of the amount of rent charged. Hopefully the new on-site management will continue to work neglected maintenance issues, be proactive and get things where and how they should be. Safety is becoming more of an issue as non-functioning lighting at night makes it dark; trash collection is an ongoing problem and speeding on the property continues to be unaddressed. -- 3 stars Review from 5/14/16 on Google
Apr 2016: Best apartment complex I have ever lived in with an absolute top notch staff. I served 42 years on active duty in the Army. I have lived all over the U S and the world. Nothing comes close to life at the Elysian at Purgatory Creek. Review from 4/29/16 on Google

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