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May 2018: Billing/Accounting is horrible!
I get billed incorrectly multiple times each year (several times have been double billed for a given month). It is impossible to get an email to them, phone calls go un-answered, voice messages left are never returned, even after I speak with someone...they aren't able to help me...and the person who does have the ability to correct their error never contacts me back. I don't know if they are understaffed, too large, staffed by underskilled persons, or poorly operated/managed,. Review from Google
May 2018: Absolutely terrible apartment complex. DO NOT LIVE HERE. The cottages is terrible about getting back to you whenever you have questions, they have tried to over charge us months in a row. It also have a very trashy reputation. The apartments/cottages themselves have so many problems, have not been taken care of and were disgusting when we moved in. We have had so many problems with them as well as everyone I have talked to who lives here. Review from Google
May 2018: Maranda helped me with my lease and was very nice and patient through the process. I love living here! Review from GoogleApr 2018: Mostly student housing. It's very nice, furnished, quiet, spacious, not far from stores, shops or the center if town. Nice amenities- spa style pool, nice gym, individual study rooms along with a game room. Short term leasing as well. Review from Google
Feb 2018: This was my first place to check out and afte looking at other places, this is where I decided to sign. Not only does the property have a homey feel to it, but the staff and managers a super nice too! Alex Owens was the agent that helped me and was great. I had some other questions and the one of the managers Nikki, couldn't have been better at answering the 100 questions my mom and I had. If you want a great place to live, look no further than The Cottages. Review from Google
Feb 2018: I loved my time at the Cottages. Unfortantly I'm graduating, otherwise I would renew again. The staff is really helpful and so is the Managers. The leasing manager Nikki is super helpful and friendly. When she worked at the front desk, she would always greet me with a smile and truly cared. Review from Google
Feb 2018: UPDATE: A 3 year old can handle money better than the Cottages' management.
My room was given to me dirty - The carpet is absolute rubbish. The living room had a huge roly-poly problem and we even found some termites, however as soon as we got rid of the furniture that was provided by the cottages, the problem stopped! Gross! Bring your own furniture.The gym is not well maintained. The pool is overcrowded in the summer with people that don't live in the cottages. The residential garbage pick-up system is inefficient and there is no recycling available. There has been many break-ins, my entrance sticker fails, code to get in no longer works. Front office help is somewhat decent, all my maintenance issues were taken care off fairly quick. I don't spend too much time at my house and it will be a pain to move to another place, which is why I have Review from Google
Jan 2018: The students who work in the office are nice and try to be helpful but you cannot get in touch with management ever. I’ve been emailing someone for the last three months with no response. The apartments are nice but walls and ceilings are thin. Review from GoogleA quick moving checklist as suggested by The Standard Apartments COLLEGE STATION MOVING CHECKLIST Moving to new College Station, TX, apartments is a complicated process with many moving parts, but each part is equally important. If any step is forgotten or overlooked, you...read more
What is the process to forwarding mail as suggested by the Standard Apartments? HOW TO FORWARD YOUR MAIL FORWARD MAIL TO YOUR NEW TEXAS A&M APARTMENT As you begin planning the moving process to your new apartments near TAMU, make sure you officially update your permanent addre...read more
Dec 2017: I loved living at The Cottages, everyone was super friendly. I especially remember Nikki Barnett, she always welcomed me at the front desk with a smile and simply cared about the residents. That is super hard to find now days. I would recommend to anyone and defintely ask for Nikki to help you out! Review from GoogleDec 2017: I recently went and visited The Cottages of College Station and I was greeted with open arms and friendly attitudes as I entered the room! Libby Dinkmeyer should my family and I around the property and provided us with all kinds of information. She truly knows what she is doing and is a great asset to the cottages! We were also very impressed with how well maintained the clubhouse and grounds were along with the amenities. You can defiantly guarantee that I would love to stay at the cottages. Thanks again Libby! Review from GoogleNov 2017: The people that live here are so nice & chill. I met some of my best friends here and honestly wouldn't want to live anywhere else. Super nice amenities and the staff are super sweet! 10/10 recommend Review from Google
Nov 2017: I lived in an apartment last year with three other people and we all had issues with the management office. The people at the front desk acted as if they didn’t want to be there, were very dry and unfriendly, and requests or questions would often go ignored. It’s generally not the worst place you can live, but for the expensive rent you pay monthly, you’d hope that The Cottages’ staff treats you decently and the office is moderately organized. The maintenance guys themselves were really nice and tried their best to fulfill maintenance requests, but the office was just hell. Literally anybody could go in pretending to be you and ask for your apartment key or your personal information (SS # and everything) because no one at the office seemed to give a damn.
Definitely wouldn’t recommend for that price. Review from Google
Oct 2017: So far I have loved living at the Cottages of College Station! The pool has been a great place to have fun and meet people. The management has been very friendly and prompt! I love having the 24 hour printer in the clubhouse and easy access to clean study rooms. Nikki and Stephanie have been extremely helpful with my move in process and making sure my requests are met! Love it here! Review from GoogleAug 2017: I lived at The Cottages my first year in CS as a junior at A&M and I'll be very frank with you about what to expect from this place:
1) Complete and utter disrespect from the management, including Amy Bennett, Blake Williams (who has apparently since been fired) and the crew of incompetent students that work in the front office. There are a few good folks in that office, but they are few and far between. In particular, Amy Bennett is the rudest person on the planet. I've witnessed her berate residents, parents and employees on several occasions. Very trashy. The way that the residents and even some of the staff are treated at this place is despicable.
2) don't trust this incompetent group to effectively match you with a roommate, even if you only need one to complete your group. They will probably match you with a convicted felon, like I wa Review from GoogleJun 2017: The Cottages is a wonderful place to live and I have enjoyed this entire year. Any problems I had were solved very fast. The maintenance supervisor is a great guy and takes care of any problems or issue with a professional attitude. I give the Cottages a 5 star and the staff 7 stars!
Review from 6/4/17 on GoogleMay 2017: This is my first year living here and I couldn't be happier! The management has been very patient and helpful with all of my questions and concerns. I would definitely recommend living here for a great off campus living experience. It doesn't get much better than The Cottages!
Review from 5/12/17 on GoogleMay 2017: Terrible management. A worker hit my truck with a golf cart and for the last month I have not been able to get anywhere on a resolution with them. After a month of calls, emails, and going into talk to the management I kept getting the response of "we'll have a resolution tomorrow". It's been over a month and they still haven't made right on the situation.Apr 2017: The units are nice. The community is mostly college students and very upbeat and laid back. Management is a nightmare at the beginning of your stay. Other than that, no other concerns. It's a nice place to live if you can handle management and noise levels sometimes.
Review from 4/24/17 on GoogleMar 2017: The Cottages of CS is the place to be! The style of the homes are so cute! The Cottages are one of the biggest student housing places to live, there are several different ways you can live in their floor plans. With the cottages being one of the biggest noise is never really a problem, unlike some places. Its a like a student neighborhood with great amenities! They always having free food and friendly services. The Cottages will not let you down when it comes to your expectations.
Review from 3/25/17 on GoogleMar 2017: Absolutely do not live here. Do not even think about it. I don't know how people are posting positive things about it because there is no way. I have lived here for two years and haven't had one thing gone right. Management sucks, they charge you for the stupidest stuff, they "inspect" every freaking week. Gates always broken. Always trashy. Go live at the Junction or just anywhere else. They will promise you a gift card but you will never get it.
Review from 3/24/17 on GoogleDec 2016: I never received my gift card (nor have my roommates) that I was supposed to get for signing a lease here. I have made multiple calls but this issue has not been fixed. I would have not signed here if I would have known the gift cards were not going to come in.
Review from 12/15/16 on Google
Nov 2016: This place is really not good at all. I signed my contract and didn't get a copy of it, I had carefully calculated everything and somehow ended up with so many other charges that didnt get sorted out after months, the day of sign in they didnt even have me in the system, management is really the whole problem
Review from 11/3/16 on Google
Jun 2016: Please do yourself a favor and do NOT live here. Yes the pool is nice and the amentities look nice but most of them are broken half the time. For example the printers don't work at least 3 or 4 days out of any given week. The pool closes at 9 pm even though all the signs say 11 pm. The management and internet are the biggest problems with this place. The internet either doesn't work or is too slow to even watch Netflix. People are only leaving good reviews to get the rewards they are offering on Community Rewards for leaving positive feedback. The houses are old and falling apart. Management comes and goes into your house as they please without any notice.
Review from 6/5/16 on Google
May 2016: My experience with the cottages have been great. The management really cares about their residents and do whatever they can to help. They are very organized and go out of their way to make sure all my accommodations are accounted for. The management also helps to provide a friendly and inviting environment for residents, potential residents, and guests. There is always something fun going on whether it's different events, hanging out at the pool, playing sandvolleyball, or even hanging out in the club house. I never want to leave this place!
Review from 5/19/16 on Google
May 2016: The houses are absolute garbage. Things break and fall apart constantly. The reviews you are reading are only positive because management is giving away prizes to those who write good reviews. Save your money! When I moved in there were bugs, trash, and stains all over my room. Our fridge leaked all year long and so did the sink. Rats are all over the complex and it is a complete mess. I recommend living at The Retreat, The Domain, or at Campus Village. Also, there are two other complexes being built around the cottages which will make traffic an absolute nightmare.
Review from 5/17/16 on Google