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May 2021: We lived at the Lodge at Crossroads for a little over 3 years. We saw at least 3 changes in staff while there, we didn't know anyone who worked there for long. They'd be nice for lease sign-up but were often unfriendly, unhelpful and unavailable after we became tenants. We were over-billed for our last rent payment (by approximately double of what we owed) and then when they reviewed what they were refunding us (even though I have photos showing the place was clean AND maintenance did a walk-thru telling us that all was well, we were declined a walk-thru appointment with the office when we went to their office to schedule anything with them) they charged for excessive, inaccurate amounts. Additional issues over the past 3+ years: See Google/Yelp about various mold issues.
Sep 2019: I've enjoyed living here for the last two months. The rent is reasonable, and the location is great. Target, Lowe's, and pretty much every store imaginable is only five minutes away. It's also pretty quiet for the most part. Although, sometimes, I can hear my neighbors upstairs. But that isn't too bad. The lease people working at The Lodge are also very friendly and quick to respond to emails.
The biggest downsides, however, are the constant smell of weed, the bugs, and the often, overflowing trash compactor.
Overall, it is a good place to live for people with a budget and those who don't want to drive far for groceries/errands. Review from GoogleJul 2019: When we moved in our master bedroom did not have a ceiling fan. After a few false starts I spoke to the Community Manager, Kerri. She and I had a long talk and she ordered the ceiling fan for us. Yesterday, Carlos the maintenance supervisor came and installed our new ceiling fan and it only took him about 15 minutes! Now we are all happy and the ceiling fan is being used all the time
Thank you for addressing this issue and for the prompt installation after the fan arrived. Review from Google
Jun 2019: Absolutely love this place, Its been an year since my friend stays here in building 5200 and I visited her and stayed here for a month, since then I fell in love with the place and people here. The lake trail is a complimentary. I wish they maintain the trees a bit more but overall very spacious & safe place. Review from GoogleJun 2019: Looks like a great apartment. But I went to the apartment office to ask about leasing and sat in there for over 10 mins... There was absolutely no one there to talk to. Had to get up and leave. Review from Google
May 2019: I am currently a resident and have had nothing but great experiences with The lodge at Crossroads. The staff has always been friendly and quick to respond to any report of issues, the grounds are up-kept beautifully and the pond/walking path is such an incredible bonus, the maintenance staff has a very quick response time, I could go on and on. I highly recommend this apartment complex if you are looking for something updated, conveniently located, and reasonably priced. Review from GoogleMay 2019: Disclaimer; I am not a resident at this property. My girlfriend and I visited The Lodge over the weekend and were immediately greeted with a smiling face from Phillip. We had no appointment and were just in the area for the day hoping to see what could be our future home.
Phillip was incredible. He was extremely knowledgable, polite, and witty. His customer service was unlike anything I have experienced - especially compared to other communities we toured that same day.
Then came the community. I’m actually quite shocked by some of the reviews. Again, I’m not a resident so I cannot speak on noise between apartments (even though you cannot have the unrealistic expectation that you’ll have complete silence in an apartment community), nor any issues with the trash compactor. Instead, I’ll just touch on the common sense issues. The bugs should be expected and understood since you live in a wooded area BY A LAKE Review from GoogleMay 2019: Noisy neighbors upstairs. Talked to the staff over the last 8 months or so about this. Given bad advice, I was told at first to always bring complaints to the front office, then I was told over the phone the other day by Kerrie (Community Manager) that complaints like that should go through the police... was then told by her it was my own misunderstanding (wow). I'm pretty forgiving when it comes to noise, but when a dog barks and whines for 10 hours straight due to separation anxiety etc. it's not good for the animal or all of the surrounding neighbors; some people just don't know how to be responsible adults. Furthermore, the people above me are up and stomping around on purpose until around 12am, not fun... it's turning into "That type" of community.
Furthermore my recent lease renewal was incorrect, we changed my lease agreement at the last minute when I'd already paid for this month Review from GoogleDo apartments near NCSU have fast internet? Yes, internet speed is very important to students, and apartments know that. Here is a list of apartments near NCSU and the corresponding internet speed score: internet-speed-score-of-nCSU-apartments?on...read more
Is it easy to sublease my apartment near NCSU for the summer? It is easier to sublease your apartment new NCSU in the summer compared to other universities. This is because there are many companies who have interns coming for the summer in the area. Couple this with the fact that interns prefer to live in an...read more
May 2019: Noisy neighbors upstairs. Talked to the staff over the last 8 months or so about this. Given bad advice, I was told at first to always bring complaints to the front office, then I was told over the phone the other day by Kerrie (Community Manager) that complaints like that should go through the police... was then told by her it was my own misunderstanding (wow). I'm pretty forgiving when it comes to noise, but when a dog barks and whines for 10 hours straight due to separation anxiety etc. it's not good for the animal or all of the surrounding neighbors; some people just don't know how to be responsible adults. Furthermore, the people above me are up and stomping around on purpose until around 12am, not fun... it's turning into "That type" of community.
Furthermore my recent lease renewal was incorrect, we changed my lease agreement at the last minute when I'd already paid for this month Review from GoogleApr 2019: Would not recommend. Good location but in my opinion that's about it. Review from Google
Mar 2019: so noisy, i’m wondering when you’re going to finish the maintenance here ? the maintenance staff come every morning early using loudly equipments . it’s unbelievable to use the power blower daily. from january till now they work every day morning even the weekend no comfort. no consideration to sick people and infants!Oct 2018: Sent in an application for an apartment and literally had to call every day to get an update because I got no email of approval or next steps and every time I called they had no update for me. After 2 weeks of following up everyday, I have heard nothing back. Extremely upset that we spent $100 on an application that never went anywhere. Waste of time and money. Would never want to live at a place with management like this. Review from GoogleOct 2018: I've been here for over a year now and it's ok... I find this community extremely noisy. I work from home and hear my upstairs neighbors every single movement. Considering the previous tenants above me had a dog and 2 adults and I hear these 2 guys all the time, it makes me think the construction is kinda crappy. Also the lawn/apt maintenance seems to "happen" fairly often but they just use a power blower to blow debris away and aim it directly at your walls and front door. Parking and garbage disposal is limited for the number of multi bedroom apartments there are too. Everything here is just ok. Not bad, not good, just meh. Plus side is that it's easy access from here to Raleigh and I-40 and it's close to a greenway and parks. Review from GoogleOct 2018: Please stay away!!!!!!!! this place has become worse than the ghetto, bugs, maintenance is a complete joke a 90 year old woman is more competent than all of them combined, loud neighbors who allow their kids to run wild in the parking lot. Trash in breeze ways, trash and furniture always outside of the dumpsters pretty soon we will see rats like the ones in the city. and please dont write back saying that you are sorry. I know that you are not sorry. if you are sorry you would have the decency to listen to people who are spending $1,000.00 more a month. Listen to their concerns and stop leasing to anyone who shows up to put in an application. Review from GoogleOct 2018: can't wait to get out of here! The office staff is extremely rude and impossible. The manager NEVER responds to emails or voicemails which I have left many of. I actually stopped in the office yesterday to ask about possibly upgrading to a larger more expensive apartment with a garage since my lease is almost up. I shared this information and the leasing agent (who's name I will not mention in this review) was rude and rushed me out the door. Her words to me were that I could see pricing and availability on the website and didn't need to come into the office. I'm a real estate broker and understand this but I came in because I wanted more information on features and wanted to walk through a specific layout. She couldn't be bothered. She didn't smile once, didn't offer to show me anything, and didn't give me any information even though I came i Review from GoogleMay 2018: My building is filthy, paint pealing, stained sidewalks and stairs, cloths dryers vent into hallways which are always filled with lint which then flies into the apartment. The building next to mine has small pine trees growing in the drains on the roof of the building! I can't imagine the mold problems in the ceilings. The Apartment is very noisey, I can hear every step as a pounding over my head, I am often jumping from my neighbors often drop belongings and slam draws amd doors. The carpets are worn and smell like dog, and the padding is flat and no longer creating a sound barrier. Dogs are everywhere and thry pee all over the grass in front of my building which has burned the grass and made mud puddles.
I've been complaining for almost 2 years with no changes. Nothing has been done since I moved in. I'm paying over $1300 a month for a smal Review from GoogleMay 2018: After nearly 8 years I've escaped the Lodge and want to let others know to stay away! The complex I moved into looks nothing like the one I moved out of.
The list goes on: Terribly rude office staff, dog poop everywhere, deteriorating exteriors, paint chipping off, obnoxious behavior at the pool with no rules enforced, landscaping is non-existent (so you better like dead, bare bushes and exposed roots under trees), dirty breezeways with bugs, and a too-small trash compactor that overflows on weekends into the street.
If you want a great location with places to eat and drink within walkable distance or shopping and entertainment nearby, this is a great spot. Just know you'll be living in a deteriorating complex (I think there were almost 40 vacant units when I moved) when there are much nicer and maintained places elsewhere. Find your "luxur Review from Google
Jan 2018: Overpriced for what you get, then again I'm coming from Las Vegas where I could get 'real' granite counters, brushed aluminum faucets, track lighting in the kitchen, and a strip view for $915 per month. I'm in back-water Cary paying as much which is outrageous. Plumbing isn't the greatest so be aware... though I've had no "real" issues with the apartment its of poor quality, can't believe they weren't using cement/concrete foundation flooring in between levels back in the 90's here in North Carolina... standard practice out West so I you don't have to listen to upstairs neighbors who never learned how to walk properly. Can here people opening and closing cabinets above me etc. just pool build quality... which is synonymous with even the homes in the area. Bah, back to the West Coast for me! Review from GoogleJan 2018: The Lodge at Crossroads is a wonderful place to live. I'm writing this under my boyfriends account but my name is Erica. My sister and I started living at the Lodge about a year ago. It was our first time renting an apartment and we couldn't be happier with our experience. The apartment was a great space and we loved our little view of the lake from our patio. The amenities like the club house, the computer room, the pool and the 24hour Gym were all kept in good condition and kept clean. The ladies in the office are all wonderful. My sister and I hand countless silly questions to ask and each time our questions were answered with a warm smile and a simple answer. The maintenance people are fantastic. The few times we needed them (fixing the garbage disposable, putting up a light fixture, fixing the A.C.) The guys came quickly and finished thei Review from GoogleJul 2017: Overpriced, very run down property. I pay over $1000.00 and can't get maintenance to fix issues on the property. Lots of broken down cars, boats, campers, trailers and junk all over the property. Dumpster always has furniture and mattresses laying next to it. There are these 20 year old charcoal grills on the property no one uses because they are so disgusting and rusted out. The stairwells entryways and windows have not been power washed in years. Management has been telling the residents they don't have the money to clean all the rust stains on the sides of all the buildings. However they do have enough money to hire more employees and buy up sister properties. Unprofessional. Disappointed. Residents are considering filing a class action with property owners. Review from GoogleMay 2017: Decent apartments at affordable rent with abundant parking and cooperative staff (love ya ladies, you do an awesome job resolving issues and keeping us happy).
Been over an year and no major complaints. If you are looking for value for your bucks..this is the place.
Review from 5/10/17 on GoogleApr 2017: My wife and I lived at The Lodge for almost a year until we bought a house. Really nice apartments & friendly staff and maintenance! There are fun social events & maintenance requests are taken care of quickly. We loved being right next to the lake & would walk there and around the complex. Office staff still helps to answer questions for us even after we moved out!! Highly recommend! Review from Google
Jan 2017: Friendly staff, grounds are well kept, and the apartments are the nicest you'll find. Lakendria, the Community Manager, is awesome and super helpful. She went well out of her way to help me and my roommates when trying to transfer to a larger apartment. would recommend living here to anyone!
Review from 1/24/17 on GoogleDec 2016: This property is beautiful with the lake and walking area around the lake. There are spacious detached garages at a reasonable price and the apartments inside and outside are beautiful. The pool is also very nice and the people that work in the office and for maintenance truly care about residents. The dog park was awesome for our dog. I would definitely live here again if I were to move back to Cary NC. Only thing I would've changed was the location of our apt, we were on ground floor facing parking lot so people walking from their cars look in (kind of annoying) but other than that this was the nicest apartment and area I've ever lived in. I would definitely recommend.
Review from 12/6/16 on Apartment RatingsNov 2016: I moved to The Lodge a little over a year ago now and it was the best decision I have made. I love my apartment and the location, it's so close to EVERYTHING. The dog park is great and the community is so dog friendly. The grounds are always well kept and the office staff has been absolutely wonderful. I would highly recommend this place to anyone. I just renewed my lease for another year and the increase was very reasonable. I'm looking forward to the next year here. Review from Google