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Feb 2018: Worse place to live in Lubbock. Ulofts screw people. The staff is rude and manager is never available. They will agree on something and suddenly they will change on what was agree. Furniture is old, crappy, and furniture does not get replace. The cleaning crew used dirty mops and brooms to clean. Additionally, when you move out check your credit report. Ulofts will charge you for things with out even telling you. I moved out on December 2014, called them a few days later after moving to check if everything was good. They said everything was good. A year and half after moving out from Ulofts , I received a call from a collection agency charging me a debt that I had with Ulofts.
I would suggest you to find another place to live to avoid headaches. Review from GoogleJan 2018: The ULofts is a great place to live if you want something that's (practically) on campus, but doesn't have the obnoxious dorm feeling.
Other people have bashed the condition of the apartments, but what do you expect? It's an older building that requires maintenance. Regardless of the monthly maintence orders, the benefits outweigh the rest. No cap, fairly nice furnished rooms, and location all make up for the negatives. Not only that, but the gym and the movie theatre/game room are great bonuses if you still want to spend quality time with friends.
I lived at this location for 4 semesters and I was still very content with the ULofts. As a student, I wouldn't want to live anywhere else. Review from Google
Jan 2018: First I wanna say that I really didn't have any poor experience until move out. I moved out because there were places closer for less. Honestly yes they are a little small, but the location and no-cap utilities are nice. Upon move out however, I was met with a suprise where they insisted that I had to pay for carpet cleaning. I paid for it, because I figured it said I needed to get it cleaned in my contract before move out. I later found out it wasn't in my contract.Iwas a bit upset that I had to use their sponsored carpet cleaning service. Management had a little bit of an attitude on move out, and they had never been that way in all my years living at Ulofts. Later, when I received my security deposit, about 75% of it had been cut out because it needed to be "cleaned". I was really disappointed at this. I'm not a messy person and when I lef Review from GoogleNov 2017: Not sure who they paid to leave reviews such as “great staff†“best place to liveâ€. FAKE! This place is a toilet hole and the staff is even worse. good luck trying to get a hold of anybody even during business hours. Staff is rude and your rent will go up the longer you live there. They’re nice when you’re signing but that’s when it stops. Fire alarms go off constantly in the middle of the night. Appliances suck. Internet always down. Courtyards infested with stray cats and the office refuses to do anything about it. Please save yourself the headache and don’t live here. Review from GoogleSep 2017: It's so convenient for me as a student to live here, I can just cross the street and be on Texas Tech campus. Plus now its right across the street from some great places to eat and several bars. I've lived here for 2 years and I would probably live here again if I wasn't moving cities. 4.5/5! Review from GoogleAug 2017: My husband and I moved in a week ago, and so far our experience at U Lofts has been wonderful. Our apartment was clean when we moved in, and we love the huge windows in the apartment and having a dishwasher, washer, and dryer. The bathtub is huge, our utilities are included, and we are loving having access to a gym and a pool. The theater isn't open yet, but we are looking forward to trying it. We moved here from another state without having seen the apartment, which was a little nerve-wracking, but Jon Thornton, the Assistant Manager, was polite, kind, and quickly answered all of our numerous questions, and he was a big reason why we chose these apartments. I have no regrets and am happily anticipating living here for the next few years. Review from GoogleMay 2017: Easily the worst apartment complex in the area. You can get way more for your money by renting any apartment in the surrounding area. I was fortunate enough to live on the ground floor and did not have to walk through the piss and mold smelling hallways everyday. However, my apartment was filthy when I moved in. The atmosphere in the complex is melancholy at best as if the building is pleading to be torn down. Fire alarms go off multiple times a week throughout the whole complex (usually after midnight). Staff is generally lazy and just as depressing as the building itself.
Review from 5/15/17 on Apartment RatingsApr 2017: DO NOT LIVE HERE. I reported a mold problem in the bedroom for my apartment. It took the management 2 days to even send a maintenance worker to try and take care of it. The worker literally wiped down the area and sprayed bleach or something, claiming that it would take care of it. Then a few days later, the maintenance staff came into my apartment and started to "fix" it and claimed it would only take 2 days to do. It took the staff A WEEK to get it done and the end product was them building another piece of drywall on top of the area. The front office staff is extremely unprofessional.
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Jan 2017: I currently live here and have lived here since January of 2016. First thing I'd like to say is you can not beat the fact that you live RIGHT across the street from campus. Everything is a 5-15 minute walk being the 15 minutes to the REC. You live within walking distance of really great quick bites to eat. The community is really quiet. Staff is great about working with you and makes sure your stay here is as simple as you would like it to be. The covered parking garage is VERY convenient. Review from 1/24/17 on Apartment RatingsJan 2017: Old apartments, roach infested like you wouldn't believe, staff lacks customer service skills, new assistant manager is rude as hell. I am just disgusted. I feel as all they care about is getting your money. If the place was free I would still never live here again. The only good thing about this place is the location. Oh and they promise you internet but I never received any in my apt anyway.
Review from 1/2/17 on GoogleDec 2016: /C breaks for weeks if not months at a time every fall and spring. I renewed my contract last december because they kept emailing me saying that the rates I was signing for were the lowest rates possible. I come to find out people rented for $100 cheaper on a special, and now they won't change my rental price. I have lived here 3 years and feel betrayed. The management has no interest in looking out for their tenants. There are no bathrooms or water fountains accessible to the pool area, gym, or theater room... I wonder where everyone goes to the restroom?? The whole building smells like mold and people let their dogs poop in the hallways next to the trash other people leave.
Review from 12/5/16 on GoogleDec 2016: THIS PLACE ROCKS! People who dont have a good time look for things to complain about. The location is great and the price is amazing! Very quiet community! Clean and maintenance trys their best to get things done in a timely manner.
Review from 12/3/16 on GoogleApr 2016: AWFUL experience, DO NOT live here if there is an alternative. The room smelled like mold from the beginning, had a damp feeling, and when it flooded a few weeks ago I did a mold test and mold was discovered. The office ignored this, and wouldn't let me see the mold test "they supposedly did". Now they're making me move back to the moldy room, without allowing me the opportunity to switch. The only alternative they gave me was to pay rent for the moldy room, AND the rent for whatever room I moved into. Also, they've switched the locks on my "moldy" room without letting me know, and gave me no notice what so ever as to when I had to move back to the moldy room. Management has ignored all of my mother and I's emails, and refuses to be of any help in any situation. Very frustrated and not satisfied in the least.
Review from 4/26/16 on GoogleJan 2016: All utilities are covered including Internet and cable. It has its own washer and dryer. It comes fully furnished; bed, couch, chair, desk, fridge, microwave, some small tables, and a kitchen area. From my experience, it's very roomy for a person of one. Directly across the street is the Texas Tech University. To the sides is a food area; Mexican food, Italian, Fast food, and more.
There are super markets a couple minutes away from driving distance. Wal-mart, Sprouts, and United Supermarket. You get a parking permit to park a vehicle inside a closed parking garage where you can even store a bike.(Residient 1/10/2016)Feb 2015: There is a gym in the building that you can work out 24/7. It is very close to the Campus, right across the University Ave. and it is very quiet. (Resident Feb 2015)