Additional Reviews
Oct 2019: Really great amenities and nice staff! I've really enjoyed living here! Review from Google Aug 2019: The staff are very friendly and maintenance requests are always completed promptly. The fitness center has all the equipment I need and the grounds are well-maintained. Review from Google Aug 2019: very close to the HSC campus. reliable staff. great communication. responds quickly to maintenance requests. unfortunately small gym with few amenities. Review from Google Jul 2019: The staff is so friendly and helpful and the apartment is nice. The gym isn’t the best but other than that it’s 5 stars! Review from Google Jul 2019: Excellent location and friendly staff! The amenities and facilities are amazing and other apartment complexes in the area cannot compare or compete with the services provided at the Edge. Have always felt safe and secure here which is super important when you are moving to a new location from a different country. Strongly recommend living here! Review from Google Jul 2019: Excellent location and friendly staff! The amenities and facilities are amazing and other apartment complexes in the area cannot compare or compete with the services provided at the Edge. Have always felt safe and secure here which is super important when you are moving to a new location from a different country. Strongly recommend living here! Review from Google Jul 2019: Have stayed at the edge for the past two years. The location is amazing- right next to TTU and UMC and really close to all major amenities such as restaurants, groceries and a free museum. Safety has never been an issue and there are various locks and gates to make sure everyone is safe as well as police presence within the society.
The current management is super awesome! They go above and beyond to take care of any requests and always have a smile on their faces. Maintenance guys are super helpful and any maintenance issue is taken care of within couple hours max no matter how small. The management also holds frequent social events which is a great way to meet other tenants. Covered parking, gym, pool and study area round up the excellent facilities on location. Would definitely recommend staying at the Edge to anyone. It really is single friendly, family friendly and pet friendly. Review from Google Jul 2019: Have stayed at the edge for the past two years. The location is amazing- right next to TTU and UMC and really close to all major amenities such as restaurants, groceries and a free museum. Safety has never been an issue and there are various locks and gates to make sure everyone is safe as well as police presence within the society.
The current management is super awesome! They go above and beyond to take care of any requests and always have a smile on their faces. Maintenance guys are super helpful and any maintenance issue is taken care of within couple hours max no matter how small. The management also holds frequent social events which is a great way to meet other tenants. Covered parking, gym, pool and study area round up the excellent facilities on location. Would definitely recommend staying at the Edge to anyone. It really is single friendly, family friendly and pet friendly. Review from Google Jul 2019: This apartment complex is fantastic. It's very clean and well maintained. I love how secure the property is. Maintenance is fast & efficient. The resident events that they have really make the difference! It's always a fun experience. Lastly, the office staff is AMAZING. These ladies go above and beyond to make us feel at home and to make our stay comfortable. Couldn't ask for a better place to live! Review from Google Jul 2019: This apartment complex is fantastic. It's very clean and well maintained. I love how secure the property is. Maintenance is fast & efficient. The resident events that they have really make the difference! It's always a fun experience. Lastly, the office staff is AMAZING. These ladies go above and beyond to make us feel at home and to make our stay comfortable. Couldn't ask for a better place to live! Review from Google Jul 2019: Great apartment complex. A mix of families and younger grad students living here. Everyone is quiet and friendly. The office ladies are so sweet and helpful. Never once were they rude or made me feel like just a tenant. They worked with us when we had to pay rent late, maintenance is extremely fast, everything is clean the pool, office area, the grounds, and apartments. Only bad experience was our truck got broken into twice but that’s not the edges fault and they always try to do the best they can to keep tenants happy. Review from Google Jul 2019: Great apartment complex. A mix of families and younger grad students living here. Everyone is quiet and friendly. The office ladies are so sweet and helpful. Never once were they rude or made me feel like just a tenant. They worked with us when we had to pay rent late, maintenance is extremely fast, everything is clean the pool, office area, the grounds, and apartments. Only bad experience was our truck got broken into twice but that’s not the edges fault and they always try to do the best they can to keep tenants happy. Review from Google Mar 2019: I would give this higher rating but I have been VERY unhappy living here. There is NO insulation between the floors and if you have upstairs neighbors like I do you can hear everything! The people who live above me are extremely loud. It happens all hours thru out the day and night. I have talked with management many many times and NOTHING has been done. Management seems to stick up for the noisy neighbors. Management told me 2 months ago they had another apartment in my same building on the 3rd floor but yet I am still here being miserable.
The apartments itself are nice but the heat only works on one side of the apartment. My daughter's room is freezing! I haven't been able to use the dishwasher since I moved in. It doesn't clean the dishes even if you rinse the dishes first. The water pressure is lacking in the shower. The pool is ALWAYS dirty and the hot tub jets don't work. The bottom jets are the only ones that do Review from Google Feb 2019: The new management is caring and considerate. The maintenance issues are taken care of fast enough. Feb 2019: The Edge is conveniently located next to TTUHSC and near great restaurants. I have lived here for almost 2 years now, and I appreciate the hospitality and professionalism of the office staff. Additionally, the maintenance staff is always incredibly helpful and responds promptly. I enjoy living here and would recommend The Edge to anyone in the Lubbock area! Jan 2019: Best apartments I've ever lived in. Front office people are always nice and helpful and the maintenance crew is even better! They're always on top of every repair and keep the place looking beautiful! I always see them working every day and requests are always promptly handled. Review from Google Dec 2018: Always one issue after another at The Edge. No one seems to know what is going on. With what they charge for rent, this should be operated a lot more smoothly. Office staff is not what it used to be. Used to enjoy the friendly office staff but now no one seems to know what they are doing. Not sure if poor management, lack of regard for the residents, or both. Review from Google Dec 2018: Our son rented at The Edge in Lubbock and recently passed away. The apartment management could not have been more understanding and gracious as we dealt with the hard task of clearing out his things and closing out his lease. It is obvious that they really care about their tenets. Review from Google Oct 2018: I have lived at The Edge for the past 3 months with no incidences; however, today my vehicle (as well as 3 others) was broken into due to a faulty gate. The Edge Management poorly handled the situation - they did not notify me of the break in, and when I confronted management about what had occurred, they could only offer their apologies and that I was on my own to figure it out.
On top of a faulty gate, there are no cameras throughout the community to monitor the parking lots and the on-site security officer only patrols the area intermittently. Given this experience, I don't feel that The Edge cares about my and other residents safety. Review from Google Oct 2018: Lots of cars have been broken into recently. The gate to enter the premises doesn't close at all and leaves all the residents in danger. I heard some people tried to bring this up to the office/manager because of their cars being broken into, and the office says its not their fault/responsibility. They clearly don't care for their residents' safety. Review from Google Sep 2018: Would not recommend, unless you're a big fan of bugs. I've been here about a month, and the bug situation is ridiculous. I keep my home pretty tidy, and yet every day I find little dead bugs on the floor. It's not just my apartment either - the hallway is littered with dead bugs, and no one cleans up (or they just accumulate so fast!). Management claims they're spraying, but I have yet to see any evidence of that. For what the rent is, I would expect better. Review from Google Jul 2018: The Edge is a great location near the hospital and TTU. The staff is always on top of maintenance and always very friendly and helpful. The apartments themselves are very clean and kept up. The amenities are a nice touch to the overall living experience here. I would highly recommend this complex in the Lubbock area! Review from Google Jul 2018: Love it here!! Great apartments and great property management team!! Review from Google Jul 2018: This apartment complex is great! It's walking distance to Texas Tech, the pool is beautiful and I love the management!! It's a wonderful place to live!! Review from Google Jun 2018: I have lived at The Edge Apartment for 5 years, and it is by far the best Apartments in town! If your a resident, medical student or in grad school here at Texas Tech you can't beat the convenience. Located right across the street from TTUHSC. Just down the road is a Market Street and plenty of places to chose from to EAT. The complex is gated, and also has secure entry so residence always feel safe here! My wife went through medical school and residency here and it is such a great place! The study room is a perfect size and they offer free printing, computer access MAC and Windows. The current staff always goes above and beyond to assist their residence. I WOULD HIGHLY recommend this complex!! Review from Google