Additional Reviews
Jul 2019: We have hand no AC for more than a year have had a massive hole in our bathroom ceiling for half a year and the rest of the complex is getting worse and Tennant's are constantly moving out Review from Google
Jul 2019: We have hand no AC for more than a year have had a massive hole in our bathroom ceiling for half a year and the rest of the complex is getting worse and Tennant's are constantly moving out Review from Google
Mar 2019: Been living here since August of 2018. Since we have moved in we have been dealing with leaks(since August), no AC and was told that we wouldn’t have heat either since September. As I write this review there is a puddle of water on the bathroom floor and water coming from the bathroom light. I wouldn’t recommend living here! Live here if you want mold, water coming from the second story, being told to do something on the day of not days before, and being charged $100-150 more than the stated rent in your lease. Review from Google
Nov 2018: Pictures speak a thousand words. And Sunridge Management Group do not reply "send in a maintenance request or bring it to the attention of the office personnel" in the empty leasing office. This has been going on for months and even though Stacey is gone, it will take you months to repair everything that has been neglected at these apartments. Photo is how I get hot water to bath with and how I use a rag to stop up the drain in the bathtub. Review from Google
Jul 2018: Rented a three-bedroom with spacious rooms and living area Review from Google
May 2018: I have had problems with faucets leaking and I’ve been disappointed with how the landlord has taken care of my requests. She doesn’t give 24hr notices she calls you at 4:02pm and expects you to arrive at your apartment at 4:05pm. She doesn’t follow thru with her scheduled appointments and always has a story for why work orders don’t get done. Blah blah all the time. Not a happy camper ☹ï¸
#hiremoremaintenancepersons
#notahappytenant Review from Google
May 2018: Absolutely, by far, the WORST APARTMENT COMPLEX I HAVE EVER LIVED AT. The property manager does not know how to do her job nor does she WANT TO DO HER JOB. I've lived here going on 8 months and cannot believe they are this bad ABOUT EVERYTHING. Among rodents, rats, flies and bugs INFESTING my house DAILY, THEY don't SPRAY and my plumbing backs up EVERY SINGLE WEEK I can't EVEN BATHE OR RUN MY DISHWASHER WITHOUT A PROBLEM, the property owes 3 DIFFERENT plumbing companies and have outstanding bills causing them to not do any work for any tenant due to them not paying THEIR bills. Maintenance men change every other month & no ONE IS CERTIFIED. DOOOOOOO NOOOOOOOOOOT REEEENT FROM THIS PROPERTY OR VENTURA FLATS. YOU WILL BE WANTING TO BREAK YOUR LEASE THE DAY YOU MOVE IN that's AFTER STACEY decides she wants to actually run you application. I lived Review from Google
Apr 2018: I could not go to work because there is no hot water since yesterday. They cut the water without any notification. Nobody is in the main office for couple of months and there is no one to answer your calls. Review from Google
Jan 2018: Lakeshore at Maxey Park is by far the worst apartment complex in Lubbock, Texas. We have one maintenance man that tries to do all that he can to get things fixed. I cannot even walk into the office because no one was there. I looked in through the windows and there is spiderwebs and dust everywhere. The pipes always bust and flood out the town houses. Since I have been here, the pipes have busted and flooded out town homes 3 times at least. Once they flood, the property managers tell you to go get a hotel for a few days on your own dollar. I have had a mouse problem since I moved in (August 2017) and I had to take care of the problem myself. I would call management at a different office and they would tell me they will try to get to it. The shower is a constant guessing game of whether it will be a scalding hot shower or a freezing cold showe Review from Google
Dec 2017: Really nice place too live. Very quiet and people live are nices. Review from Google
Sep 2017: I have moved in. It has been a 2 months I am into my lease and I am ready to move out. Maintenance still has yet to be done. I always get skirted when I call with concerns regarding maintenance. I was told I cannot decorate.. even though I pay rent. I am not happy and would not recommend to anyone. The apartment is not well kept. I chased this application, approval, and still had to pay extra deposit to move in. I am looking for the corporate information to contact on my own. Not good communication so far. Review from Google
May 2016: This is a real clean property and the lake is such a nice site to have across the street. I have been living here for a few years and I like the apartment I am in. This is definitely a place for anyone looking to live in Lubbock. There is great maintenance and they even have 24 hour maintenance for emergencies, that is a great thing to have if ever needed. I like the people and the place.
Review from 5/28/16 on Google
Mar 2016: I've lived here at Lakeshore for quite sometime now and I can admit we had some downfalls with the previous management but ever since Janie has been here things have been wonderful and the new management definitely takes care of us there has never been a time where I have submit something that didn't get done! Not to mention the spacious/affordable floorplans I love my apartment and location. I recommend this place to anyone. Review from Google
Feb 2016: I love it here. The landlord is amazing and takes good care of the community. I would definitely do business with these apartments. The overall community itself is amazing! Great people. The fact that it's right by Maxey offers endless opportunities to entertain yourself. don't bother listening to all the negativity this is truly an amazing apartment complex. Definetley a win for anyone! Posted: 2/1/2016 Review from Google
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