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Jan 2018: I've lived here a little over three weeks and the hot water is a hit and miss.. they said that we have a 4 boiler and it was running off of 1. Cool I get that. They also kept putting off when it'll be fixed saying it'll be 2-3 more days each time. I called once to twice a week and its the same run around. I even went as far as asking the maintenance guy that I saw around here. Three weeks and I'm taking a cold shower at least once a week. The water takes FOREVER to heat up I'm talking 15 minutes before it's even getting hot. Then our water bill is gonna be super high and its all due to they haven't fixed the water heaters. That tells me that they don't care about the quality of life that they provide to others. Love the apartment but I can't live off of taking cold showers. Review from GoogleDec 2017: Just moved in and I love it. The 1 bedroom layout is not only spacious but has a very nice patio. Review from Google
Nov 2017: I live here and really enjoy the sense of community I feel while I'm here. Everyone is super friendly! Review from Google
Sep 2017: My girlfriend lived here for a year and we both have experienced horrible and complete rudeness from the office staff. They also kicked out us, and her family with 2 small children that was visiting, out of the pool because we had had one wristband! You can't bring any of your friends or family to their pool? Finally they sent her a bill of $320 after she moved out, over $225 for cleaning charges??? We have pictures showing we left that place spotless! Read the reviews here too, they do this to scam you out of your deposit! Do not live here!! This place is scum. Review from Google
Sep 2017: This place is horrible. Been trying to get established as a resident there for over 2 weeks and have not received any help from the people that are suppose to be there to show apartments. The pictures for their amenities look nothing like what they 'have available." They will give you a date to move in and then not give you a call, you will have to call them and make those arrangements yourself and even at that they will push your move in date farther. They do not keep their word. Management definitely needs to improve before they get any business. Not willing to accommodate anyone. If i could put zero stars I would. Everyone Is so disorganized I would not recommend wasting money on an application fee, or administration fee. They will take your money and not even call you to let you know you got approved. I had to call myself to get an answer Review from Google
May 2017: ***WARNING*** Rip off don't rent here!! They bill you for water but no bill!! This is the only apartments I know of that uses a company somewhere in another state to bill for your water. WTH!! They are charging extra charges to pay rent online using debit card! WTH! Fitness center is not 24 hours so I can work out after work since I work 8-5 m-f!! Maintenance is horrible! I've had stuff stolen from my apartment! I am so ready to move out in July!
Review from 5/25/17 on Google
May 2017: These are the worse apartments ever!!! I currently live here unfortunately, but not for much longer!! There has been a leak for about a week now! They cut off my hot water! The closet and half the entire bedroom is soaked with water!! I call the office and I'm told it's gonna be a couple of days!! Like really they expect me to live in a place where there is no water and where my entire restroom is being destroyed!! Not to mention almost my entire room is flooded with water coming from underneath!! Worse management and maintenance!
Review from 5/20/17 on Google
May 2017: Horrible horrible! I currently live here and after six months of living here we we're told we had a big fee of $200 for utilities when we were told at the beginning we would not be paying for (water, trash, sewer). (Not to mention we could only take showers literally every 4 hrs for 6 months, constantly calling and asking if they could check my water heater and nobody was sent. One day we had an inspection so I asked the maintenance man to take a look and he said they installed the water heater and never turned it up so it had been on 165°.) Anyways the lady never added that on our lease and apparently it was required and HAD to be paid asap. We called and discussed it and got it resolved by just paying off the whole thing.
Review from 5/16/17 on GoogleHottest Gossip about Muhammadu Buharis Health this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413 Buharis Health: The Latest this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413...read more
Where are water, TPs, and sanitizers? Please help others. Hi everyone, https://www.livesomewhere.com/communities/uploadedpbi/fl/2013-jul-21/cr10/pb20/sec421/21587njpg To help minimize people driving to stores and it already sold out, if you or someon...read more
Apr 2017: Holy Jesus absolutely horrid in every way. Everyone at the front office is a complete tool with no people skills or manners. So many mishaps, to quickly name just a couple issues. They didn't fix my AC for about 6 months, and they - so far - have texted me with about 25 different numbers all of which are zero callback numbers. They are just unprofessional to the extreme. Funny how as the consumer, you can somehow always be wrong, via mentalities of the front office workers.
Review from 4/8/17 on Google
Mar 2017: They are stealing money, paid my bill every month now there is a huge balance saying that I missed a payment on my rent. I tried to get the situation resolved but then they refused to so me my lease agreement and was giving me a run around refusing me my legal documents of my lease and refuse to show me my repceits and did not want to give me the owners info.. The Mexican American lady in the office is very rude and the maintenance man even showed threatening signs of aggression with his concealed weapon telling us to leave.. I feel afraid for my life to even ask for anything else.
Review from 3/4/17 on GoogleDec 2016: Staff is very rude. The young girl is so short and snobby. I don't recommend this place unless you have no where to go. Small apt over priced. They say it's a special but is really not. Main problem is very rude staff.. good luck to all to choice to live here.
Review from 12/27/16 on GoogleDec 2016: Horrible. Please, do not move here. I moved in and there was a lot of things needed to get fixed but maintenance never bothered to come by. My toilet was over flowing one night and I called maintence and he said he would be by in the morning. No, that was unacceptable. They over charged me on my rent and management was nice at first but then were very rude. Also the gym is not worth it, something is always broken at that place. I will never recommend this place. Horrible.
Review from 12/4/16 on GoogleOct 2016: This place is horrible! When we first moved in the apartment was not cleaned properly. When we started to clean the apartment for the first there was a tampon in the bottom drawer of the restroom. We called the office and they refused to come and clean what was left behind. We reported a broken fence for the entire 6 months we were there and no one ever showed up. The maintenance men are the only ones who do their job it seems like. We had plumbing issues starting the first month of our lease and they would have to come every month. The only time the message about ANY issues were only resolved if we called the maintenance men after hours. At one point the apartment's plumbing began to leak fickle matter into one of the rooms and the bathtub. When reported again the complex refused to assist in cleaning up.
Review from 10/20/16 on GoogleJun 2016: My daughter moved in 2 months ago. The A/C has frozen up 4 times already. There is obviously a leak but they are unable to fix it. Today it is 95 degrees outside and the maintenance man, Mario, states that there is nothing he can do until Tuesday. He says he doesn't have any freon and the available window units are all used up in other apartments. (That should be a clue that they have problems!) His unique comment when I told him he needed to fix the A/C unit: " I don't crap freon, you know!" Classy.
Review from 6/18/16 on GoogleMay 2016: I would recommend Boston Creek Apartments to all my family and friends! I love the great customer service they provide and the friendly staff and management. They always take really great care of their lessees! Being in a nice quiet neighborhood in central Lubbock is definitely a plus as well! The dog park is a great perk for those of us with 4 legged family!
Review from 5/24/16 on Google
May 2016: Great apartment complex. Love this place. Management is great and helps out a lot!! Never had any issues with the apartment complex itself nor had any complaints with the management team! Great place to call home.
Review from 5/17/16 on GoogleMay 2015: This property is very impressive since it was redone. Great value for Lubbock! (5/15/2015 Anonymous)