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Feb 2018: So much of a run around, we’ve been trying to get an apartment for 3 weeks now ... (that was my first post) I’ve gotten into an apartment day after posting it.. Danny in the office is really nice, understanding and easy to talk to.. she also made our move happen the day we needed it to.. our apartment has some minor issues.. but very nice apartment we love the location.. lots of space and wash/ dryer ! â¤ï¸ Review from Google
Feb 2018: This place no longer exists, as the property was sold and has been renamed Madison Druid Hills. The company is doing repairs to make the complex worth more on paper so it can be sold again. For reviews of the apartment complex research the new name. To save you time, it's expensive here and the complex doesn't seem to think it's important to keep the car care center open during the winter, even on warmer days as we have in Georgia. They could manage it daily but they don't. 2/1/18 Review from Google
Jun 2017: I set up an appointment over 2 weeks ago to look at some apartments. I even got a reminder email about the appointment a day before. I spoke to a person over the phone the phone regarding me coming down. It took 45 minutes 1 way to get to the appointment today. There was not a single soul in the office. I called the office and sent an email. 9 hours later and still nothing. While i was waiting i ran in to a lady who said the same thing happened to her a week before. Others came up to the office. The office hours states that it is supposed to be open until 5pm that sunday . This is very frustrating. Review from GoogleMay 2017: Pros:
-Good location close to stores and I-85
-24 hr gym
-Safe and quiet community
Cons:
-Apartments kind of old. Outside looks nice but when we moved in we noticed they just painted over an old bathtub and sink.
-need wifi to use your phone
-maintence requests can take some time to get resolved
Review from 5/24/17 on Google
Apr 2017: Probably the best apartments I've stayed since being in Atlanta - which isn't really saying much since apartment management service is sub-par in Atlanta. Pros are location , 24hr gym, the grounds are well kept and the area is quite safe. Maintenance guys are good, just try and make friends with them. Management is decent, but like I said, this is Atlanta they won't do anything beyond the bare minimum in terms of services. Almost got shafted by paying $3k for trying to break the lease early for closing on a home. "I was supposed to inform them 2 months in advance."
Review from 4/20/17 on Google
Apr 2017: EDIT: I moved out when my lease ended in December 2016 and forgot to edit this review. Not only did our place get broken into, we also had a "peeping tom" who came to my roommate's window TWICE (in one month) in the middle of the night. Police were called both times but management never notified residents about this. Shortly after the incident, we moved to a second floor apartment in the complex. Needless to say, this was by far the worst experience of our lives. Luckily, we all moved and I found a great neighborhood outside of Atlanta. good luck to future residents!
Most of the reviews are correct. Management is impossible to get a hold of, appliances didn't work when I first moved in, maintenance is awful and come without notifying you, etc.
Review from 4/17/17 on Google
Mar 2017: HORRIBLE!!!
I went on March 11, 2017 to get a tour of the apartments. I had it scheduled and everything. From the moment i walked in and sat with Myron his customer service was BAD! He had a bad tone of voice and did not make me feel comfortable to even ask a question but i kept asking because I'm a first time buyer its normal to ask. so i continued to ask him questions and requested for a tour. Mind you i wasn't planning to move in until Aug and all he kept telling us is it doesn't matter now then. So he gives us a tour barely talking was not friendly at all!!!! we get to the apartment instead of him walking us around and telling us stuff he just stood by the tour and we had to walk around and ask for questions. He didn't give us information unless we asked. didn't tell us nothing if it wasn't for us asking. We asked him nicely if it was a pr Review from GoogleMay 2016: A little over a year ago a friend recommended Viera Briarcliff since I was new to town. I can’t thank her enough for pointing me in the right direction! I have been so pleased I decided to write a review. My apartment is beautiful, spacious, and reasonably priced. I love the gym, workout room, tennis courts, beautiful pool and peaceful, wooded grounds. When it was time for me to sign a new lease I contacted nearby apartment complexes just to compare prices and discovered that their prices were higher with less space. I enjoy living at Viera Briarcliff because I feel safe and the staff members are professional, courteous and accommodating.
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May 2016: We live in Viera Briarcliff and are very happy with everything the complex provides! From the perfect pool, gym and laundry room to the way that our garbage is picked up from our door- we are grateful that we found Viera and made it our home. We have everything we need and couldn't be happier!
Review from 5/21/16 on Google
May 2016: Do not move in unless you have money to waste seriously! XXXX the leasing consultant is the only competent person there and she's a good sales person too. Too many issues and way overpriced for what they offer. BELIEVE these reviews because i made the mistake to not believe what people had to say. Their ratings has declined dramatically too from 2.5 when i first moved in in November to 1.9!!! that alone says alot.
Review from 5/2/16 on GoogleNov 2015: This is it. I really gave this place a chance but I am done. No cell phone reception at all, pest problem, and EVERY Friday night there is very loud drumming and music coming from somewhere in the apartment complex (it's going on as I type). Management/staff has been contacted but they refuse to do anything. Also, beware hidden fees, loud children, and many dogs....Oh, and the gym LOOKS nice but several of the equipment don't work! I would not recommend this place to anyone.
Review from 11/29/15 on GoogleNov 2015: Over priced, terrible mgt, if you have to move dont move here their not flexible on moving, don't answer the phone if you have a issue, bunch of conartist, i was a college student one of the worse desecions i ever made, i stayed by myself no way the the office fees should be high as they was, 50 water bill, 45 sewage bill, for just one person, never ever steping foot on that property again don't MOVE THERE YOU WILL REGREAT IT I RATHER BE HOMELESS THEN MOVE BACK THERE SWEAR TO GOD !!!
Review from 11/17/15 on Google
Nov 2015: ll I can say is you get what you pay for....when you move in you will have numerous issue with the apartment that may or may not be addressed during the year you live there, you will see roaches and spiders daily despite paying a pest control fee, the gate will always be broken which inevitably leads to break ins, you can expect your utility bills to be through the roof despite the fact that you have a one bedroom apartment and are never home, trash will be pilled up everywhere because there is only one dumpster in the entire complex, and half the machines in the laundry mat do not work, if you can get a machine at all. Worst of all, the office NEVER picks up the phone and does NOTHING to fix these numerous issues.
Review from 11/3/15 on GoogleJun 2014: I moved in to Viera Briarcliff in December of last year and I want to say I have been happy living here.
In the last few months I have noticed some good changes that I am very happy about. I love to walk after work and after I moved in when I took my long walks thru the complex I saw a lot of bags of trash at peoples front doors including 2 of my neighbors but now I don't see any garbage left at anyone's door.
With my work, I get allot of packages shipped to me and when I go to the office to pick up my packages about 4 to 5 times a week someone always greets me with a smile even if they are very busy and everyone is always very nice. Review on Apartment Ratings on 06/17/14