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Jul 2019: I felt very welcomed and warm when I was greeted by Marcus, his professionalism and warm personality made me feel right at home!!! Review from Google
Jul 2019: I gave 4 stars simply because Marcus was AMAZING & GREAT he was so helpful and people friendly he answered all questions we had, My partner and I did a walk through of the 2B/2B and we loved it! The property is amazing and kept up. If We anyone is looking to rent I highly suggest you ask for Marcus. Review from Google
Jul 2019: I came in recently and spoke with a young man named Marcus. He was well polite and full of energy. My wait was not long at all; however the atmosphere was welcoming. Not too many people ask questions like; Would you like anything to drink? Marcus offer me a beverage and assisted me with all my needs prior to taking a tour. As we conducted the tour; I begin to ask questions. He was there to provide answers to all of my questions. Marcus was well knowledgeable on the property and pointed out great selling features, while on tour. We also shared a few laughs while on tour as well. I would highly recommend this property to anyone who is currently on the market. I give this Property and Marcus the Leasing Professional five stars for such a great customer service experience. Review from GoogleJun 2019: Do. Not. Live. Here. Staff are dishonest and unhelpful. If I could give zero stars I would. When we moved in, it wasn’t ready and they were still doing construction. My roof leaked in my bedroom whenever the resident upstairs showered. All my valuable stuff was stolen by maintenance who came in when we were gone for a few hours on the weekend. They were no help at all, we had to move out within a month and find a new place. All this happened while starting graduate school - had to go through the semester without a laptop because it was stolen.
Additionally, while I lived there for one month, I saw a cockroach at least every day in my apartment. Review from Google
Jun 2019: Do. Not. Live. Here. Staff are dishonest and unhelpful. If I could give zero stars I would. When we moved in, it wasn’t ready and they were still doing construction. My roof leaked in my bedroom whenever the resident upstairs showered. All my valuable stuff was stolen by maintenance who came in when we were gone for a few hours on the weekend. They were no help at all, we had to move out within a month and find a new place. All this happened while starting graduate school - had to go through the semester without a laptop because it was stolen.
Additionally, while I lived there for one month, I saw a cockroach at least every day in my apartment. Review from Google
May 2019: I’ve been living here for some months now and I really like it. Whenever I have an issue that needs to be fixed in my apartment, maintenance is there right away. My only issue is the noise. I can hear the people above me every move. They are extremely loud all day everyday. All I hear is them stomping. That’s the only downfall to this apartment so I’ll probably be moving soon. It’s gotten to the point where I am waken out of my sleep. It still is a nice complex. Review from GoogleMay 2019: I’ve been living here for some months now and I really like it. Whenever I have an issue that needs to be fixed in my apartment, maintenance is there right away. My only issue is the noise. I can hear the people above me every move. They are extremely loud all day everyday. All I hear is them stomping. That’s the only downfall to this apartment so I’ll probably be moving soon. It’s gotten to the point where I am waken out of my sleep. It still is a nice complex. Review from Google
Apr 2019: I moved into Madison Druid Hills in August 2018 and have lived here for 9 months. I heard bad things about this place before moving in, but the new management really turned this place around. I would highly recommend anyone move in here. The amenities are really nice and the apartments have been updated well. I had a few maintenance issues when I moved in like needing a new air conditioner, the wrong ceiling fan fixture, and replacing my washer/dryer and the maintenance team responded the next day to the requests (new parts can take a day or two, but that's normal). The maintenance staff are really nice and extremely professional, and I trust them in my apartment to fix things.
Some of the residents don't seem to care about the look or cleanliness of the complex, but most are polite and quiet. My biggest complaint is the gates - they sometimes don't work and are left open, the box for guests to call you to get into the gate doesn't work all the time, but sometimes it is working just fine Review from GoogleSome great information written by The Standard Check out these links below the-standard-is-the-best-housing-option-but-we-understand-there-are-others-see-what-fits-for-your-situation https://www.liveso...read more
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Apr 2019: I moved into Madison Druid Hills in August 2018 and have lived here for 9 months. I heard bad things about this place before moving in, but the new management really turned this place around. I would highly recommend anyone move in here. The amenities are really nice and the apartments have been updated well. I had a few maintenance issues when I moved in like needing a new air conditioner, the wrong ceiling fan fixture, and replacing my washer/dryer and the maintenance team responded the next day to the requests (new parts can take a day or two, but that's normal). The maintenance staff are really nice and extremely professional, and I trust them in my apartment to fix things.
Some of the residents don't seem to care about the look or cleanliness of the complex, but most are polite and quiet. My biggest complaint is the gates - they sometimes don't work and are left open, the box for guests to call you to get into the gate doesn't work all the time, but sometimes it is working just fine Review from Google
Mar 2019: We really loved staying at the Madison, but the last year was just not pretty. The staff at the Leasing Offices, changed every two weeks. There were no contact persons and most were not friendly either. If you needed help you were left alone. The apartments are not particularly up to date. The bathrooms are rather 70 years style and rather bad. The kitchen appliances are old and barely functional. Renovated only if you move out. Our carpets have not been cleaned for more than 6 years. It was very pleasant to stay there with my dog, but unfortunately the old dog park was closed and an artificial dog park was opened for this purpose.
But now why I only give one star. We have canceled and from the time we were shown, we are only a little worth if you rent. We were told that at the beginning of March someone would come and see if the apartment is in order or if we would have to do something before we move out Review from Google
Feb 2019: I was originally hesitant to view this complex because of the poor reviews. But when you look deeper it's for the old complex that Madison has taken over. We currently live in the area and we are SO impressed with Madison Druid Hills. We have viewed the community twice, and each time the staff has been so nice and helpful. They truly take their time to make sure that every question is answered. The community itself seems very quiet during the day, I can't speak for the nighttime as I don't know (yet), but the trees everywhere make it feel really relaxing. There's 26 buildings and tons of parking. A dog run, a dog park, a tennis court, a beautiful pool, and a super awesome gym. We viewed the Dogwood and the fact that the floorplan looks updated, like ACTUALLY updated - not like some of these places saying that they provide luxury amenities with updated styles - it's a huge plus. We're really excited about this place and hope to make it our next home!
Thank you Madison Druid Hills!Feb 2019: Beautiful Property! I was very impressed with the neighborhood and staff! I personally spoke with Teneka Harrell and was very impressed with her hospitality. Apartments rates were a little pricey but overall 5 stars âï¸âï¸Jan 2019: I toured last week and was blown away. My leasing person Jackie has shown the highest level of hospitality from my initial interest, to the time I walked in the door up until now. The apartment that I was shown is spacious, amenities were far best I've seen and this was the first property that I've ever met the property manager while visiting. My customer service experience was and has been great. I'll keep you guys posted with my move in experience.Jan 2019: I am preparing to sign my 6th lease at this my home. I love the place! I have no plans to go anywhere. It is quiet even though there are lots of separate apartment buildings. There are lots of trees making it feel like a nature preserve.
The rooms in the apartment are large and there is loads of storage. Maintenance is responsive. The coffee and snacks provided in the office area a great added benefit. The fitness center has everything I need to stay in shape. The pool is always inviting during the summer months.Jan 2019: We have lived here for almost three years and have thoroughly enjoyed it. It is a great location, we are close to downtown Atlanta, Buckhead and Decatur. There are parks near by to go hiking and ride bikes. The staff and management have changed and the most recent hires are definitely the best! Last but not least, the maintenance staff is great and they take care of our requests in a timely and professional manner. Would definitely recommend if you are looking for a place to live.
No one paid me or asked me to write this review. I wanted to because I don't know why this complex only has 2.8 stars. People tend to only write reviews when they are negative. I am also a huge advocate of people forming their own opinions about things. So you should check it out if you want to! I'm glad I did.Nov 2018: Ashley was the best! Any small issues I had moving in, she was available to fix and make right quickly. All my questions were answered and it was overall a seamless move in process. Thanks so much! Love my new place ! Maintenance here is quick, super friendly and accommodating, very happy with my experience so far. Review from GoogleJun 2018: Updated****
I was told in order to get my $280 money order refund back. I would have to give them a $120 money order. Please think before you apply.
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I came here as a prospective resident and I'm glad the situation did not end up working out. I came to sign for a lease and it was very difficult initially just to get them to process my application. I called many times and the only way I could get anything done, was to show up in person. Even when I showed up in person, sometimes they couldn't get to me. This is a huge red flag as to if you have issues with them as an actual resident because they dont respond promptly. Finally when I submitted my application, I had to call multiple times to ask about the status. I didnt hear from them for weeks. Then when I had issues with my application, each person working in the leasing office had a diffe Review from Google
May 2018: If I could give a zero I would. Roach INFESTED!!!!!! Maintenance is HORRIBLE!!! They don't fix anything. The management sucks and they lie all the time. No one works there that was there when I moved in. I hate it here. When my lease is up I will be moving. Please don't move here. I'm trying to save someone. The rent always goes up. Every month there a new random charge. Its absolutely crazy! The only good thing is the location. Please just find somewhere else close. Its not worth it!!!!!!! DON"T MOVE HERE!!!!!!!!!! Review from GoogleMay 2018: I’m only writing to comment on my experience viewing—I ended up not renting here solely because of distance to work, but could not say higher things about Ashley. Even though it was her first week when I was looking, she was well-versed in the pros and cons, flexibility in times of leasing, units and any other questions I had. She’s the main reason I would have rented, if I had. Thank you Ashley! Review from GoogleMay 2018: Not your typical "Animal House" college kids. This complex is very large. It is very close to all of the major highways. It is in a safe upper middle class neighborhood. You are in walking distance of various shopping and eating venues. The complex is very diverse in age groups and ethnicities. However, tbere are a large number of Emory Medical and Law students. These youngsters are intelligent, focused and here for a purpose. They are not here to destroy their careers over a keg party. Like all apartment complexes, there are a few unsavory characters but they are the small minority here. Review from GoogleApr 2018: Sarah the property manager is amazing. Any issue may have she handles within her team very promptly and very professionally. There's has not be an issue I have brought to her and she has not handled to my expectations. Very professionally run property and would recommend to anyone. Review from Google
Apr 2018: They have TERRIBLE customer service! I walked in no one greeted me, waited about 5 minutes and a guy said how can I help you I said I’m interested in a 2 bedroom apartment, he said you need an appointment (this was on a Friday ) to see our apartments. Nothing said that on their signs or when I called a few days prior to check on Availability. I said I’m from out of town and need to make a decision by today is it possible you could show me anything. He said no we have no open appointments today you’re out of luck !!! Extremely rude and don’t care at all !!! Review from GoogleApr 2018: My lease will be up at the end of this month . I haven’t had any major concerns being that I stay in a 580 sq feet apartment and pay $1,080 per month . The location is AMAZING and I am actually moving down the street.
Pros:
Location (my Ubers to downtown/midtown on Friday / Saturdays are literally $7)
Relatively quiet
Safe
Gym
Summer pool life is fun
Ample parking
Cons :
The renovations are a bit dated ( but hey I knew that when I moved in lol ) .
The washer/dryer in my unit is the all in one and placed in my closet which I despise - I’m not quite sure what the washer/dryer are in the other units .
Gate inconsistency ( I’m not sure if someone is breaking the arms or if they are truly breaking but it has become a frequent issue )
My neighbors smoke weed and play loud music which doesn’t bother me but I prefer not to Review from GoogleApr 2018: I will make it my mission to go on every platform and give this place a thorough review so that people will not be bamboozled by the appearance of this community but are unaware by the unprofessionalism and lack of customer service at this apartment complex.
Earlier this month I came in and toured. I was SOLD. Chris was able to find me an Azeala with a washer and dryer for a rate of 955/month. This was a great deal because if you are family with Madison only the Beech floor plans has a washer and dryer which he quoted me for 994/month. That day I went home, applied and was approved for Unit 924.
I was dealing with Xavier throughout the process; he handeld my paper work but was a little slow in replying to my emails---nonetheless I was not moving until May 22 so I was not too pressed as of yet.
Two weeks after signing I received an call fr Review from Google
Apr 2018: I went in looking for an apartment last month and never ended up leasing with this complex. So many warning signs ON THE FIRST VISIT!! #I i visited the neighborhood on a Sunday first but I didn’t know the office was closed. The gates were open on this day. I returned the next day for an official tour and when I asked if the gates worked, they lied saying it’s only open while the leasing office is open. (I’ve driven past plenty of times now and that gate is never closed) #2 when I came for my tour a resident angrily walked in and demanded to see a manage bc of something that hasn’t been fixed in his apartment for a long time, I tried to stay and listen (why not see what I’m getting myself into) but the leasing consultant insisted on continuing the tour. When I came back I asked about the angry resident and one of the male leasing agen Review from Google