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Jun 2020: don't Move Here!!!! I have lived in this apartment community for about a year now and the longer I stayed, the more I regretted it. The security and flow of information is selective and slow. Despite leaving many messages and voicemails, I only received a returned phone call two months later. Although their policies state the restriction of aggressive breeds, they continue to allow residents to live in the community with those aggressive breeds. They also allow new residents to bring those breeds to the community. The noise level is so ridiculous that many residents are forced to call the police at all hours of the night just to get some sleep. What's worse is that the apartment manager continues to take no aggressive action, and only request that residents continue being disturbed during all hours of the night while calling the police or a courtesy office.
Nov 2019: I visited this apartment community 3 times over the course of 6 months while searching for a new place to live. Every time I visited I was treated with kindness and respect. The leasing agents were very knowledgeable (specifically Ashlyn) about the apartments regarding amenities, lease terms and pricing as well as providing accurate answers to questions. Our application was approved in less than 24 hours and they communicated to us in a very timely fashion. We feel good about our decision moving to Madison Brookhaven and are excited about joining the community. Review from Google
Oct 2019: It’s been 4 months already at this property. Everything still looks great. When I first got here, Ashlyn at the leasing office was very helpful. She guide me and my wife through the documentations as well as making sure we got the unit we wanted. Thanks to her patience and professionalism. It’s been a great pleasure. Review from Google
Oct 2019: I moved to Madison Brookhaven in August, & I’m loving my apartment so far! Stacy gave me an awesome tour & answered all of my questions. The application and move-in process went very smoothly & quick, which I appreciated because I procrastinated & didn’t have long to find the perfect place for my dog & me! My apartment is a nice size for us, & I was pleasantly surprised to get an updated unit- hardwood floors, Kevo smart lock, Nest thermostat, nice appliances... THE GOODS! :) The location is great & getting to work, events/parties in the city, or the interstate is a breeze. The complex is dog-friendly & there’s even a fenced in area for the fur babies to run around! This is my first time living all by myself, & I feel safe here. Overall, I am satisfied & feel at home at Madison Brookhaven. Review from Google
Oct 2019: New to the property, but everything has been great! The location is perfect for me and my unit seems to be in perfect condition. The leasing staff, specifically Stacey is phenomenal! She worked with me and was there to answer any question I had. Very professional and nice. I’d highly recommend Madison Brookhaven to anyone! Review from Google
Sep 2019: I absolutely love this apartment complex. The price is amazing for the location and they have made beautiful updates in the look of the complex. Office and maintenance staff are so helpful and friendly. Also, the other residents are very friendly. Amazing complex and I definitely plan on renewing my lease next year! Review from Google
Sep 2019: I've lived at Madison Brookhaven for awhile and have LOVED it. I'm elated to see all of the freshly painted buildings and new repairs on the property! Alex, the Leasing Manager is truly a Gem! The buildings are looking more beautiful each day. The leasing and management team are friendly, patient, accommodating and go out of their way to assist in whatever capacity is asked of them. The maintenance team is excellent. The office staff is a pleasure to engage with. I'm very happy here and have no interest living in another building. I definitely recommend THIS PLACE! Review from Google
Sep 2019: They say 'Great leaders don't tell you what to do they show you how it's done' clearly when the statement was made they had Alex(head of the leasing office) in mind. I have lived in Atlanta 7 years and i have NEVER been handled with the level of respect and care i have received at Madison Brookhaven!! Any small maintenance issues that i have, has been dealt with in a very timely fashion! Jay the head maintenance is exceptional! the maintenance staff is always 1. Always working 2. friendly 3.deliver quality work 4.They deliver FAST!!!! Ashlyn In the front office is amazing!!! The staff as a whole goes above and beyond to make sure that they are accessible, and to get any possible issue resolved that i may have. I'm NOT MOVING!!!! Review from GoogleSome great information written by The Standard Check out these links below the-standard-is-the-best-housing-option-but-we-understand-there-are-others-see-what-fits-for-your-situation https://www.liveso...read more
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Jul 2019: The best place to live around the area very convenient Review from GoogleJul 2019: The best place to live around the area very convenient Review from GoogleMay 2019: Management is not helpful! Maintained is awful, maintenance request are very slow to be fulfilled. The office staff changes often , so don’t get comfortable with anyone. These building are old, so there is ALWAYS water leaks. Neighbors are loud and smoke marijuana all day and night! Musics is played loudly all hours of the night, so don’t expect to get any sleep. Dangerous dogs are here, though it say “no dangerous breedsâ€. Be careful where you step because dog owners do not clean up after their pets. The trash compactor is often broken and the garbage piles!! This is a field day for rodents. The gates are often broken, so don’t expect security! And the fitness center, machines do not work! Please do yourself a favor and look elsewhere. I wish I had followed the reviews when I was apartment searching. For the rent they charge, service should be much better. Review from Google
May 2019: Please and I do repeat Please do not move here!!!!! The Property Manager named Alex Williams is TERRIBLE!!!!!!!! She never answers her Emails, return calls back and always has her door closed every single time I come in!!!!!!! Things has not been the same since Albert left!!!!!!! He always answered the phone and if there were any problems he would go beyond for the residents. But now it's like living in SECTION 8!!!!! If you are looking for Roaches, Leaks and Mold Please Welcome to Paradise!!!!!! Review from GoogleApr 2019: I was there (5) years and for the most part loved it. I just left at the end of March 2019 ONLY because my job transferred me to an office out of state. I have seen MANY managers come & go over the years, and I actually feel the current one, Alex Williams, is the best of the bunch. She is the only manager in five years who actually answered the phone and/or took calls during the day. 99% of the time my calls were answered by the 'service', and I had to leave a message & wait (hope) someone would contact me. (ALSO, Albert is THANKFULLY gone! He came across condescending, too busy to bother with you. didn't follow through on much. Made promises, but never followed through). My apt balcony overlooked the tree area in the center of the complex - like a huge park in your backyard. The location was perfect! The grounds well maintained, well lit at night, pools, large dog park completely fenced in, exercise room well equipped, occasional 'tenant' parties, movie nights Review from Google
Mar 2019: Lived here for a year and loved it!! Good location right off the interstate, plenty of parking, large dog park, 2 nice pools with cabanas, and a gorgeous grilling area. There is also a nice wooded area in the middle of the complex perfect for walking the dog. The maintenance guys + Albert in the office were always so helpful. I wish I would have stayed here instead of moving into midtown! Review from Google
Nov 2018: I've lived in these apartments for about three years, and honestly have been very happy with not only the apartment and the community, but also with management. Clean and organized, great location. Albert Mathis has been on top of everything. Maintenance calls were always serviced at time. I'm moving out for work reasons, but I had an amazing experience living here. Really good rates for the location. Review from Google
Aug 2014: The community is in a decent area. The community is gated and quiet which is a great thing. The maintenance staff makes appears to make an effort to handle all requests as soon as possible although the response time varies. Overall the community is a nice place to live. Review from 08/31/14 on Apartment Ratings
Aug 2014: Thus far everything seems to be in great shape. Landscaping is kept nice and stairwells are as well. Maintenance are lacking some parts for immediate fix however they are prompt and will fix most things if can. Friendly staff and love the location. Review from 08/27/14 on Apartment Ratings
Oct 2013: You get what you pay for. The rent is somewhat acceptable for the location but the lack of essentially any customer service skills and the deteriorating infrastructure are worse than the money savings. Review from Google