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Aug 2019: The office team is wonderful and will take time to help you. So glad I renewed, Shalise and Kiwanis are great. Review from Google
Aug 2019: Andre (Maintenance Mgr), Igor and Jeff -Maintenance Staff do an excellent job and always are helpful, always say hello, always ready to assist opening a door if you are carrying groceries from car. Andre’s sets a fantastic example and As a long time Gables Residential Resident it gives the resident (especially me) these three gentlemen appreciate the customers and realize just a hello or may I open the door for you is an excellent signal to customer that they respect the customer and realize wow if it wasn’t for our residents/customers they help me pay my own bills. Plus it’s demonstrates they understand how to maintain, increase and extend a gesture of excellent customer service and it really can be the silent but loud ringing two words that we all appreciate receiving. - THANK YOU! Right back at you Andre, Igor and Jeff. Be the beacon for others!
Herb Lawson Review from Google
Jul 2019: Community seems okay didn’t get to explore too much because the leasing manager was VERY rude and nasty ! She treated my family and I as if we didn’t belong there at all very nasty women I wish I would’ve gotten her name I was so frustrated I will NEVER go back there she spoke to me as if I didn’t understand English never greeted us in the beginning just a horrible experience.. From what I could see everyone else seemed really nice in the office I went back to get her name but they were so busy & she’d left already they smiled and greeted me unlike she did & asked me to have a seat but I decided not to wait .. Review from Google
Jun 2019: I don’t live here but this past weekend I was checking out a few apartments before heading to my gym. I was greeted by whom I believe was the manager. Her name began with an S. Either she had a rough day or she really wanted to turn me away. She immediately gave a judging look, I guess she didn’t like my workout clothes and natural hair.
I’m in the market for a two bedroom apartment and have obviously done my research. I told her my budget and she immediately started to pull from the apartments that were way out of my said price range and was basically saying they don’t have anything I’m looking for. I literally looked at the prices and availability before I stepped foot into that office and there were many options within my budget. Her tone the entire time was very demeaning. Good call for me because I refuse to give people like her my business. Review from Google
Jun 2019: I have lived here for 3 years. The establishment has taken a turn for the worst. Always dirty. The office staff constantly changes. There are numerous break ins and they have failed to put adequate camera surveillance to make residents feel safe. My truck has been broken into 3 times with the windows smashed out. I have had to pay of $500 in boot fees due to my vehicle not fitting in the parking deck. This place is going down hill. The hallways reek of marijuana and the neighbor threatened to beat up my pregnant girl friend. This place is truly trash, I would not recommend moving here as the office management takes care of NOTHING. Review from GoogleMay 2019: Loved Flying Biscuit by the pool. Great way to kick off the summer. Wish we can have this every month Review from Google
May 2019: My boyfriend and I have been living here for 6 months and we absolutely love it so far. Today, they provided breakfast from the Flying Biscuit and it was great!! Review from GoogleApr 2019: I've lived in countless cities and apartments in the US and abroad and Gables Midtown is the best. I've had only a couple minor maintenance requests and the nice folks always show up the same day or the next. In my experience the office has always been more than reasonable and helpful. Moving in - the apartment was as close to pristine as it gets and the process was easy. In other places, I've lived with roaches creeping up the sink (even if things were clean/immaculate), rats and other critters, crumbling walls down to the foundation, unstoppable noise, absent management...ah...I could write a novel...and I was fooled into thinking these were wise choices upon signing long leases. Not to say nothing phases me but regardless - if Gables Midtown morphed into a human and sat down for routine standardized testing - it would probably score in the 90th percentile in each category and get into an Ivy League school Review from GoogleSome great information written by The Standard Check out these links below the-standard-is-the-best-housing-option-but-we-understand-there-are-others-see-what-fits-for-your-situation https://www.liveso...read more
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Mar 2019: I’ve lived at Gables midtown for several years. The location couldn’t be better for convenience, and the staff has been very attentive overall. Maintenance has responded in a timely manner to any issues we have had (Andre is super friendly and willing to help!)
Apartment living will always have certain issues related to turnover of residents - a lot of people moving in and out of a community, living there short term. Gables has always made efforts to make gate repairs, communicate to residents about any security issues, etc. Couldn’t really ask for more! Review from GoogleMar 2019: There is a reason why I have been here for 5 years, primariy because of the location, location, location! You cant beat the convenience the location provides. Located just within a couple of traffic lights from three major arteries and shops...this location still provides the neighborhood feeling as well...quiet amongst the storm. Besides the location, in my own experience, property managment at Gables Midtown has been very attentive and responsive to my needs. The roation of the managment team over the years have had one common goal and that has been to improve the experience of the tenants, hence welcoming new ideas and suggestions and mitigating any issues. That goes a long way to have a managment that is receptive and willing to do whats necessary for everyones living experience to be delightful. Review from Google
Mar 2019: The area around Gables Midtown is great. You are by everything and a very fun area. The complex is nice and the maintenance guys are very sweet. The biggest downfall however is the office at this complex. They are the most unhelpful office I've seen living at an apartment. Whenever you need someone, half the time no one is in the office and the other half of the time they do not help you with anything. You are really "SOL" here and on your own.
They claim to have a "reward system" on the Captivate website for surveys and other things you can review on. Do not waste your time as this reward system is fraud and a joke. I had enough points it showed for a $250 gift card and I never received it. It took almost a year for their fraud department to look into this all to say they aren't reimbursing anything as whoever got the card spent the money already. They offered as a joke to send me the remaining $27 from the card that the previous person didn't use yet Review from GoogleMar 2019: I have been living at the Gables at Midtown in Atlanta, GA for the past year and 2 months in apartment 1719. I enjoyed my stay up to this point. Together my roommate and I pay over $2,000, yet I have not been able to stay in the bedroom I have paid for as of the last 3 nights. You probably are wondering why is that the case. I have been experiencing BLACK MOLD in my room, due the abundance of rain as of late seeping through my apartment window and onto the window sill. The window was closed shut and never has been opened. I told a young lady about this on Sunday, Feb 24. at 1:30p.m. I explained the entire situation to her, yet she never wrote my name down or apartment number, instead she just repeated back what I told her. It is now Wednesday Feb. 27th, so I called the Gables at Midtown to speak to representative and the maintenance officer told me they don’t have a work order in for my black mold Review from GoogleJan 2019: Great staff and service! I had a package delivered there, it was lost but the great staff found it. They were VERY professional! Thank you Trent! Review from GoogleJan 2019: Enjoyed the leasing process, Ty & The property manager were very welcoming. I love how they set our apartment home up with a welcome letter and starter cleaning kit for the granite counter tops. Excellent service with professionalism.
For the price & amenities to live in midtown this place is a steal. Review from GoogleDec 2018: Exit doors at back of the building are not secure and can be found open.
Hallway floor are dirty and have not been scrubbed for two or three months. Package Room does not work well. A notice is not sent out until a day or two after delivery, requiring a search of the room. when package is found it cannot be scanned out. This beta test exposes the problems described. It is certainly not worth paying extra for. Review from GoogleNov 2018: Gables midtown was beautiful!! Kayla the leasing consultant was great!! It was cold out but she was more then happy to give us a tour. The rooms are a bit smaller but location is great!! She also told us about Gables Rocksprings and Morningside. Thanks Kayla. Review from Google
Sep 2018: I’ve never had so many problems with any apartment I’ve lived in. From the beginning, it was impossible to get in touch with someone to see if we were approved or not. After that, it took weeks to get name added to directory when I was told “I’ll do it now,†by staff. The staff is friendly but inconsistent and unreliable. The new packaging system monitor is down and there was no email sent out about it so I’m unable to get to my package. The gate is, and has been broken for weeks causing traffic. The maintenance team takes FOREVER to close out any ticket you submit. I’ve submitted two and none have been resolved yet. Just unnecessary stress. The only upside is the location and apartment amenities are very nice. Hoping it gets better but I already know, I will not be renewing. I encourage all to look elsewhere. Review from GoogleAug 2018: I walked into the leasing office on Friday, August 10 at 2:30p. There were two ladies working. One lady was dealing with a tenant who was not happy about the maintenance order she placed (I believe a couple of days before). I was asked to have a seat and someone would help me. The second lady came over to see what I needed. When I told her I was there for a tour she said, "OH MY GOD I am going to kill myself! I haven't had lunch yet so if you can have a seat it will be about 10 minutes" and walked away. I eventually got a tour from the lady who didn't want to kill herself and it ended up being okay but I didn't get an apartment. However, I went over to The Reserve at Lavista Walk and had outstanding service and even secured an apartment. Those ladies at The Reserve were AWESOME! Review from GoogleAug 2018: I love Gables Midtown! I’ve been living here since the beginning, so I’ve met all the leasing professionals that have served the residents throughout the years. When I renewed my lease, Deborah went above and beyond to make sure I received the best rate possible! She always goes the extra mile to check in and make sure any issues I have are resolved in a timely manner! You can always tell when people truly love what they do, she is a prime example! If you’re looking to lease at one of the best properties in town, make sure you stop by and see Deborah! You won’t regret it! :) Review from GoogleJun 2018: I am extremely annoyed by this place! Way too expensive for the gates to not be working! EVERY SINGLE TIME for the past months, guests can’t get through the gate because the call box doesn’t work! It’s been addressed so many times and still doesn’t work! It’s very frustrating when there are a line of cars that can’t get through because of this situation! This is my first time leaving a bad review for anything! I understand things mess up and need to be fixed but nothing is being done here! And then for the resident to have to go all the way down just to help their guest get in! For the price of living at these apartments this should not be happening all the time like this! Review from GoogleJun 2018: Deborah Smith, in leasing, was extremely helpful in us finding our next apartment! We came in looking for a 3-bedroom and another group was also trying to rent the same unit. We got lucky that someone came in to cancel their lease and so both groups were able to secure our apartments. Deborah was very friendly, knowledgeable, and made for an overall great experience. Review from GoogleMay 2018: Dana, Deborah, Brittny, and the Gables Midtown staff are wonderful. They have always been so helpful, understanding, and flexible. I've lived here a year and just renewed for another year because I love it so much. You cannot beat the location (walking distance to Piedmont Park, grocery stores, and all the shops you could ever need at Ansley), quality, amenities, size, etc. (I can say that with confidence because I've been in ATL the last 10 years, and I know what else is out there.) It is also right off the highway which has made my commute a breeze in Atlanta traffic, and you can get pretty much anywhere in little time. Highly recommend. Review from GoogleMay 2018: This complex will fraudulently assess fees against its tenants and verbally harass its tenants. Aside from improper fees assessed and no way to remedy these fees, the complex has a horrible package system (tenants can only receive their packages during the leasing office's operating hours which are only 10:00 AM - 6:00 PM) and they threaten to dispose of your packages if you don't pick them up quickly enough (a federal crime by the way). Finally, on at least two occasions, they breached their 24-hour emergency repair policy. Its absurd to pay $2,000+ a month and have to wait 3+ days for air conditioning to be repaired when the outside temperature is 80+ degrees.
Stay away from this complex. Review from GoogleMay 2018: Staff is incredible, contact Deborah Shaw for anything you need here she is the best! Got an apartment and moved in three days later. She was extremely helpful and made everything super easy! Review from GoogleApr 2018: My experience at the Gables did not start off well, with a disastrous move in process right off the bat I figured we were going to be in for a long year after that. We are being priced out of our unit (very expensive if you compare to similar buildings) but the significant increase is supposedly the market rate. All that being said, after living here for almost a year I can confidently say that I would recommend this apartment building to a friend for three reasons: location, security, and the staff. Specifically, Dana and Deborah in the leasing office who are quick to work with residents to solve issues and always have a great attitude. Great job Gables Midtown, I will keep you in mind if you lower your rates! Review from Google