Additional Reviews
Nov 2018: Beware of thieves taking your package from the secured package room and your leasing agent not giving a damn. What use are the cameras ?? I guess it’s just best to go straight to the police Review from Google Nov 2018: Very impressed with the new Community Director, Drew Williams! Responsive and takes care of the residents! I have lived here for over 2 years and highly recommend it! Review from Google Oct 2018: This is the perfect place for you if you’re planning on losing some weight. All you have to do is pick an apartment on the fifth floor. (Elevator)
If you’re interested in learning how to find comfort in discomfort and become mentally tougher, this is also the perfect place for you. (Alarms go off at 2-3AM)
Detachment from materialistic things is also a skill you acquire here. Especially if you leave those things in your car (which will be booted at least once) ... (robbery)
I really love fire place also (even with the absence of fire) and the pool that was salty on our tour but became sweet right after we signed the lease. Review from Google Jul 2018: Been here for about 3 weeks and it's been great so far. Staff is friendly and very helpful, and the people who I have run into who live here have been very nice. The community is well kept and clean with some really nice amenities. So far I definitely made the right choice. Review from Google Jun 2018: As I write this, I am sitting outside engulfing desiel fuel emitions on a Sunday morning at 5am as the fire alarm goes off for the 2nd time in two weeks and the 5th time since I’ve lived here. The fire department has no idea how to turn it off. I honestly think it might be still going off. We’ve managed to live with it, so if you enjoy the piercing sound of a knife in your ear 24/7 and a management team that does not care, enjoy. Review from Google Jun 2018: Just moved to reserve a couple months ago and it has been an awesome experience. The amenities are great, the apartments are so nice with a lot of lighting!! The pick up the trash almost every day. Sometimes they have activities for the community like brunch. If you are looking to move somewhere in midtown I totally recommend this place. Review from Google Apr 2018: The Reserve at Collier Hills is a great complex. Friendly staff, good amenities, but the only downside is the parking, which is very limited for visitors and they will boot cars that are improperly parked (it's not unusual to see 3-4 booted cars a week, sometimes more on the weekend). If you park in the designated areas you should be fine, but otherwise you run to risk of getting booted. Review from Google Jan 2018: This place use to be awesome but it has gone drastically down hill over the last year and half. A year ago they had a wonderful guy named Matt in the office. He knew everyone by name and took of any issues.
About 6 months ago i was looking to finally move in and there was this horrible girl named Jordyn. I went in the office with my friend that actually lives there to talk to them about an issue she was having with the package locker. Jordyn told my friend she was management and there was nothing she could do about it. Jordyn was nothing but rude and nasty and there was two more times i witness horrible behavior out of this girl. She even bragged about it being her last day and how she didn't care about the property. Needless to say Jordyn turned me off from the property.
A few weeks went to visit my friend and due to new parking restrict Review from Google Jan 2018: I come often to visit my girlfriend and I am thinking about getting an apartment here myself. The only thing that sucks is the parking and there is minimal parking for guest. If you are having friends over you may as well tell them to catch an uber because there will be no where for them to park at night. They have some new rule that guest have to park outside of the gates but by 10pm every spot is taken so you have to park off of the property and down the street. I was booted and charged 75 dollars to take it off for being "illegally parked" but if there is not a single spot available what do they expect? at least 5 cars are booted every time im there. The only good thing about that situation was their courtesy officer. She was really humble and even though I probably snapped on her she kept her cool. Nice lady and my girlfriend said she alwa Review from Google Oct 2017: I've been here for 6 months and it's not one of the best places I've lived. You're lucky if you can find a parking spot at night. I've never actually seen the curtesy officer on duty. I once was locked out on a rainy night b/c the dial pad malfunctioned causing me not to be able to use my phone to call myself in. Tho i explained I'd recently lost my fob but had proof of residency on my i.d and phone she refused to come & help me get into my building b/c "I should have bought a replacement Fob!" I Had 2 stay outside in the rain all night. The walls are thin so it's easy to hear the neighbors. Other than that everything's ok. But not having a parking spot to come home to was a deal breaker for me. Review from Google May 2017: My boyfriend and I compiled a list of places we were highly interested in and stopped by for a tour. The first time we came by, the agent immediately assumed we couldn't afford to live there. The second time we saw the agent walk to the back as we were walking in.. we waited for about 10 mins for her to come out and greet us before realizing we were being purposefully ignored and decided to leave.
We're pretty convinced we were being prejudged which is an awful feeling. Maybe your leasing agent is just lazy as heck. Maybe she was on her lunch break and forgot to put a sign up.. we'll never know. But I'm actually happy we had this experience, we would have hated to have signed a lease and experienced this as a tenant. Review from Google Mar 2017: I have lived here over a year, and just recently transferred from a one bedroom to a two bedroom with my best friend. The process has been so easy, and working with Matt is great! He really takes the time to make sure you are taken care of in every way! I definitely recommend the Reserve Collier Hills!! Also... its beautiful, and the apartments are really nice! Review from Google Mar 2017: I have had a great experience getting to know the staff through visiting my daughter who moved in a year ago. The manager Miss Candace, Mr Matt, Ms Loni and maintenance have been a joy to know. As a retiree from the Air Force, I am extremely impressed with their professionalism. This made me decide to move here as well and looking forward to living here. My grandson loves coming to the office just to visit Matt after school. They have a great team that anyone would be a pleasure to get to know. Thank you for such a joyful experience. Review from Google Mar 2017: My fiance and I had an excellent experience at The Reserve. Matt was fantastic!! Every question we had was answered promptly and how we needed. Top service is always given here. We are excited to move in! Review from Google