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Reserve Collier Hills


Grade: of 39 reviews 🏆Top Rated

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Sep 2019: Please read before visiting or signing your lease!!! This apartment complex has major safety and crime issues. The gates are always broken. However, the biggest issue is the crime. There is a car break-in at least every other week. At one point, there were 15 car break-ins in one night. Recently, there were break-ins to apartments. There are cameras in the parking lot but management is too cheap to keep them on. Police have said that this is not a normal pattern of break-ins and that management is at fault for failing to act. Criminals are taking advantage of the lax safety precautions and committing crimes with no consequences. Review from Google
Sep 2019: I wish there was minus 5 stars option. And even that is not adequate. We literally just moved to Eleven85. When we stepped into our new aprtment, we had flooded dishwasher with roach and fleas in our carpet welcoming us. Isn’t it something that management team should’ve checked before new tenants move in?? We’ve been SUFFERING ever since we moved in. And guess what?!! Multiple units in the apartment got robbed this week. It was during the day, and I believe it is because our gates are always broken, keys are never working and people put rocks in between the gates to keep it open. The worst part is even after the robbery, and the management team wouldn’t do anything. The doors haven’t been fixed yet. Drew, the manager would not even send emails or messages or even try setting up an inperson appointment, and would pass his words to other employees that he will be in the meeting. Somehow he is always in the corporate meeting Review from Google
Sep 2019: LISTEN ! I have lived here for some years now and let me tell you .. it's NOT perfect ! HOWEVER, this comment/rating is specifically for the leasing staff .. (even more technical, Edward). One of my main priorities when looking for a place to live is the politeness/effectiveness of my leasing staff and let me tell you, Edward is just that! I appreciate the way I am able to bring any issue to my staff and essentially get it resolved in such a well-mannered way. Thank you to my leasing staff and thank you so much Edward for being on top and assisting me when needed. (P.s - if you guys could just get the exit gate for building 1 to let us out without waiting for 3hrs, y'all would easily be a 5-Star staff!) Review from Google
Aug 2019: Wonderful place to live. You can walk to everything. There is yoga, belly dancing, rock climbing, fitness and plenty of great places to eat. The staff is attentive and on point. Our pool, gym and clubhouse are well designed. It has everything you need and want. Elleven85 provides a quality life style at an affordable price point. Don’t plan on moving anytime soon. Review from Google
Aug 2019: So I am going on my third year living here. Yes, there have been issues, but that's the case for most apartment complexes I have lived in. It isn't perfect, but I feel comfortable here and love the staff. The pool is always a great time and I like to grill out in the fall. I have met some really sweet people here. The location is amazing and close to all of my fav spots! Review from Google
Jul 2019: Staff is very friendly and helpful. Maintenance is quick to respond (thank you William). Water pressure is low MOST of the time. Hardly any water comes out of the shower faucet. Overall, the actual apartment is nice, but the hallways are dirty and never clean in building 2. The elevator is always dirty and smells. People never pick up their dog poop, so the courtyard always smells like dog poop. The gates are left broken for days at times (cars were broken into, but apparently it wasn't just our complex). I've never had any bug problems, but friends who live here have. Overall, it could be a lot worse. Could be better too maybe if money was allocated towards making residents happy with cleanliness, safety, etc. instead of other choices... Review from Google
Jun 2019: This is my third time living at Eleven85. I used to love living here and would always tell people about how great it is. Unfortunately, the service now is poor. They used to have excellent customer service but management in the office has changed and it’s never been the same. I’ve had a maintenance problem for over 3 weeks now and no one will fix it. I’ve called repeatedly with a positive attitude but now I’ve had it. The last time I was in the office I was mistreated and spoken to with so much disrespect by a man who works in the office. He argued with me for almost 10 minutes just to find out he was wrong and made a mistake. I pay all this money to live here just to be mistreated. It is unacceptable. I would not recommend anyone to live here unless they get new staff. I am very disappointed. Review from Google
Jun 2019: This is my third time living at Eleven85. I used to love living here and would always tell people about how great it is. Unfortunately, the service now is poor. They used to have excellent customer service but management in the office has changed and it’s never been the same. I’ve had a maintenance problem for over 3 weeks now and no one will fix it. I’ve called repeatedly with a positive attitude but now I’ve had it. The last time I was in the office I was mistreated and spoken to with so much disrespect by a man who works in the office. He argued with me for almost 10 minutes just to find out he was wrong and made a mistake. I pay all this money to live here just to be mistreated. It is unacceptable. I would not recommend anyone to live here unless they get new staff. I am very disappointed. Review from Google
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May 2019: Great apartment! We have lived there for the last year and have had a great experience. It's not perfect (no apartment complex is), but we have had a very solid experience and it has met our expectations. There were no surprises from when we toured the place, and everything seemed very straight forward. I would recommend Eleven85 to a friend. Review from Google
May 2019: Great apartment! We have lived there for the last year and have had a great experience. It's not perfect (no apartment complex is), but we have had a very solid experience and it has met our expectations. There were no surprises from when we toured the place, and everything seemed very straight forward. I would recommend Eleven85 to a friend. Review from Google
May 2019: I have lived at Eleven 85 for the past three years and ever since they have newly appointed Property Manager Drew Williams and Leasing Consultant Edward Rodriguez things have done a complete 180. They have been attentive and quick to resolve any needs or concerns in regards to my apartment, lease, or maintenance requests. It has made my living here at Eleven85 enjoyable and worry free!!!!!!! Thank-You Drew and Edward Review from Google
May 2019: I have lived at Eleven 85 for the past three years and ever since they have newly appointed Property Manager Drew Williams and Leasing Consultant Edward Rodriguez things have done a complete 180. They have been attentive and quick to resolve any needs or concerns in regards to my apartment, lease, or maintenance requests. It has made my living here at Eleven85 enjoyable and worry free!!!!!!! Thank-You Drew and Edward Review from Google
May 2019: I absolutely love living here! The management is great, maintenance completes requests within a quick and timely manner, no issues with parking, pets are welcomed, and it is located in a great area. I feel completely safe. Great place for young adults and starting families. No complaints and I am already planning to renew my lease for another year! Review from Google
May 2019: I absolutely love living here! The management is great, maintenance completes requests within a quick and timely manner, no issues with parking, pets are welcomed, and it is located in a great area. I feel completely safe. Great place for young adults and starting families. No complaints and I am already planning to renew my lease for another year! Review from Google
Apr 2019: Eleven85 is an amazing apartment community! I’ve lived in so many apartments and have always moved when my lease was up, but I have now lived here for 3 years! The office staff is awesome and so helpful. The amenities are the best- especially the pool! Parking is easy for both me and my guests. Close proximity to great restaurants. The changes this property has done in the last year have been helpful to residents. Happy to call this community my home! If you’re in the apartment market- check out Eleven85!! You won’t be disappointed! Review from Google
Apr 2019: Eleven85 is an amazing apartment community! I’ve lived in so many apartments and have always moved when my lease was up, but I have now lived here for 3 years! The office staff is awesome and so helpful. The amenities are the best- especially the pool! Parking is easy for both me and my guests. Close proximity to great restaurants. The changes this property has done in the last year have been helpful to residents. Happy to call this community my home! If you’re in the apartment market- check out Eleven85!! You won’t be disappointed! Review from Google
Apr 2019: There’s a lot of ups and downs to this place. It’s a great location, very convenient and safe so far. I think the staff is kind and usually helpful in some degree, especially Edward and Drew. The apartments are nice, but could be better. There’s a lot of fake luxuries, such as the appliances. The dishwashers are awful! I also lose hot water in my shower in under 10 minutes, and have frequent plumbing problems for no reason. Don’t even get me started on parking, because it’s INCREDIBLY inconvenient. It’s nearly impossible to have a visitor because there’s simply nowhere for them to park without being booted in a heartbeat! I’ve reached out to the leasing team multiple times with my thoughts and never heard back. Also, the elevator was recently broken for 2 weeks and NOTHING was being done. Fire alarms have woken me up several times, once at 2 am and another at 7 am on my one day I had to sleep in Review from Google
Apr 2019: There’s a lot of ups and downs to this place. It’s a great location, very convenient and safe so far. I think the staff is kind and usually helpful in some degree, especially Edward and Drew. The apartments are nice, but could be better. There’s a lot of fake luxuries, such as the appliances. The dishwashers are awful! I also lose hot water in my shower in under 10 minutes, and have frequent plumbing problems for no reason. Don’t even get me started on parking, because it’s INCREDIBLY inconvenient. It’s nearly impossible to have a visitor because there’s simply nowhere for them to park without being booted in a heartbeat! I’ve reached out to the leasing team multiple times with my thoughts and never heard back. Also, the elevator was recently broken for 2 weeks and NOTHING was being done. Fire alarms have woken me up several times, once at 2 am and another at 7 am on my one day I had to sleep in Review from Google
Mar 2019: I have been living at 1185 (formerly the Reserve at Collier Hills) for about two months now and I can say that this place has been wonderful. Every apartment has their hang ups but I will say that any issue I have encountered has been resolved in a timely manner. Everyone in the leasing office has been more than courtesy to me and I haven't had any issues with parking, which I was concerned about because a lot of reviews said there was no parking. Its a great location, my neighbors are all courteous and respectful and it is a diverse community. I hardly give out 5 stars because no place is perfect, but there are very deserving of 4. =) Review from Google
Mar 2019: This is a great place to live - convenient to everything. Edward in the office is amazing - so responsive to questions & easy to work with!
Mar 2019: Safe place to live. Staff is very friendly and helpful. Maintenance is quick to respond. Water pressure is low at times
Mar 2019: I’ve lived here for a couple years now and couldn’t be happier! The location is great and the amenities make for easy living. The new mamagement is fantastic and have been going above and beyond to enhance the community.
Feb 2019: I love the apartment community. We searched for months trying to find the best apartment before moving to Atlanta and we couldn't be happier. The apartments are spacious, have hardwood floors, and garden tubs (which are hard to find). The best part in my opinion though, is the staff. I've never encountered such friendly leasing consultants and managers. Edward made the leasing process so easy. Drew is a great manager and probably the friendliest person I've ever met. They always put a smile on my face when I go to the office for something. Any time I've needed something fixed they send someone over right away. 10/10 would recommend :) Review from Google
Dec 2018: I’ve lived here for over two and a half years and I love it! I do not have any complaints and have actually referred a few friends to live here as well. Parking hasn’t been an issue for me in my 2.5+ years living here. I live on the first floor, right next to a main entrance and noise is not an issue for me either. I feel very safe here. Everyone I meet who lives in the complex are very friendly, nice people. The management has always helped me with any and everything I need in a timely manner. Maintenance is responsive to my needs and quick to make a fix. The amenities are outstanding—I use the gym 4+ times a week and love it. Our pool is great and I use the grills regularly in the spring/summer with ease! The location is amazing, too. It’s been a wonderful place to live and I highly recommend living here! Review from Google
Dec 2018: Previously a great community in a great location which now is not worth the cost of the rent charged on property. The new management has turned parking into a disaster. There are at least 3 cars for every one parking spot. Already minimal parking they decided to create “reserved parking spot” (Always empty) which is an extra $50 per month as if $1600+ wasn’t enough to get you a parking spot. In addition to that, as a PAYING RESIDENT you are told to park on Collier RD NW if there is no parking in the gate of your building. (.25 mile)or be BOOTED ($75) Guest Parking - Forget about it pick your friends up from the Publix’s Review from Google

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