Additional Reviews
Jul 2019: The 2 bedroom was huge! My fiance and I think it would be a great place to start our family. Angel was our agent and she was so nice and knowledgeable about the community and the area. When you go here make sure you ask for her! As soon as the large 2 bedroom opens back up we want it. See you soon Angel! Review from Google Jul 2019: Spacious apartments. Great location. Popular spot, have some flexibility with your move in. Looking forward to finding an open apt. Ask for Marcus he was great. I loved how he went above and beyond to make my mother feel comfortable. I stepped away for a phone call and he is using Google Translate to talk about her trip from San Jose. Review from Google Jul 2019: I have been living here for 3 years and Absolutely love the apartments and the staff. Marcus and Angel always take good care of me at the front office and fast with great customer service. Make sure you ask for them. :) Review from Google Jul 2019: Pros:
- Close to GT campus.
- Affordable compared to the ones around.
- Spacious rooms with a built-in table in the bedroom.
Cons:
- Unsafe. The main gate is broken most of the times.
- Loud train noise.
- Not so friendly management staff.
- Rats and insects (a problem with units on ground floor).
- Have to walk all the way to Trash disposal to dispose garbage. Review from Google Jul 2019: Do not feel safe here. Management does not actively try and make residents feel safe. It takes forever for them to try and respond to any issues involving the apartment. There even was a string of car break ins recently and nothing was done about this. Review from Google Jun 2019: I have left voice mails and messages with staff for management to resolve an issue that took place in April. Can’t get management go give me a call back. Not sure what the problem is, but if someone is trying to reach you for over 2 months you should give them a call back. Review from Google Jun 2019: I have left voice mails and messages with staff for management to resolve an issue that took place in April. Can’t get management go give me a call back. Not sure what the problem is, but if someone is trying to reach you for over 2 months you should give them a call back. Review from Google May 2019: Edit: My experience with management continued to be bad even after moving out. I would advise potential (and current) residents to be very careful and know your legal rights as a tenant, especially in regards to move-out fees and getting your security deposit back.
I lived here for nearly 2 years and my overall experience was decent. The apartments themselves are very nice and spacious. Never had any serious maintenance issues or bug problems. The rent was reasonable for the area and the fees for pets were the lowest among similar complexes in the area.
However, my experience with the management was subpar. Everything was super slow. I began the process of starting a lease in late May and nothing was finalized until the day I got my keys in late July. I had to repeatedly bug the management to process my application, send me my lease to sign, and tell me how much my deposit was. I changed roommates 2 times during my lease and each time it took forever for them to process the applications and amend the lease Review from Google May 2019: If you like living in the hood for 10x the price this is your place. There is no security- my belongings have been stolen. Management didn't seem to care. Also no one is informed of how bad the security situation is. There are no emails but you constantly hear from other residents about break ins. Do not live here. Also right next to the train tracks, which are loud. Review from Google May 2019: Man the power of a review is real! I from NY looking into some places and after reading many different residents/prior have same problem in the reviews, my question to the management team is what actually has been done? What does the hard work include to keep your residents safe? I understand "crime has no address" but instead of coming up with clever and professional ways to handle the heat, tell these rightfully concerned for their lives people what PHYSICAL security measures taken after these robberies. These responses do nothing for potential residents like myself to let me know that you are all on top of this other than letting me know when real life/death goes down. Yea crime has no address but M street does, do please tend to these matters, I'm disappointed, this was really on the top of my list, I love the area but after these responses not so much the reviews I can tell it's a save face kind of deal. I need to know things are being done not just said. Review from Google Mar 2019: Outstanding service. The entire staff was both welcoming and helpful. Jerome and Nicole were attentive and adamant about ensuring that all my needs were met. They got me moved with in timely manner, much sooner than I anticipated im so appreciative that the staff made this a wonderful experience for me. M street Apartments are the best! Review from Google Mar 2019: The staff in the leasing off are really sweet people and professional. I felt right at home. Thank you Nicole and Jerome for your patience with the process! I love my apartment! Review from Google Jan 2019: M Street Apartments seems to never answer their phone, as I have tried several atempts to reach out to them to inquire about the complex. After reading many current reviews, most of which is negative, I'm glad no one answered the phone. Thanks to all who write reviews, it helps people like myself make wise decisions on where to move. It seems that
the corporate office needs to be involved more, since the Management at this complex is no help. Review from Google Jan 2019: BE AWARE!!!!! Went to M-Street Apartment to inquire about units. While there I was told they wasn't giving tours because there was only one person in the office and the another person would be back in a few mins and i should come back in a few minutes. I notice the M-Street corner store attached to the property. I went in the store to waste time after several minutes i went back to the leasing office and set up a tour for another day. As soon as i left the office the guy locked the door then i notice i had a boot on my car while parked in the "future residents" spot. As i waited over a hour in the cold for the office to reopen the crown grow larger with people who came to look at the apartments including a father and daughter looking for her first apartment. Once the office reopen the staff was rude and unprofessional and just didn't care abou Review from Google Dec 2018: I have been working with M-Street for almost a month now in order for my Move-In to be as smooth as possible. The Staff have all been friendly from my leasing agent Audryanna Powell, to her partner Angel they have been heaven sent and just full of so much knowledge about the property and the Area. I am of Royal descent so they have helped make everything such an easy transition. The managers Jerome B and Nicole I believe was her name were amazing also for as they provided additional information to help me understand the history of the property and how prominent it is in that area. I appreciate you all for just making me feel like I am part of the M-Street family and looks forward to my Luxury apartment move-in. I forgot to mention the CITY SKYLINE VIEW is impeccable that is what really sealed the deal. I also have popped up on the property on Review from Google Nov 2018: I've lived at M Street for almost 5 months now and have generally enjoyed the experience. Maintenance typically does a good job at fixing issues quickly, and the new package system they put in place is really convenient. Also, the complex is within walking distance of multiple good restaurants and bars. Review from Google Nov 2018: In the past couple of months there have been 3 break ins. It feels really unsafe to live here. We have spoken to the management regarding this a couple of time but no adequate measures have been taken. A lot of times the main community gate remains unlocked.
A gate needs to be installed under every building to make it safer but instead the money is being invested in repainting the exterior facade of the building. That’s really unnecessary. If you want to attract new residents resolve the safety issue first.
Recently we got an email saying security guards will patrol in the evening time to improve the safety; but that’s not the correct approach because the breaking happen at night! Review from Google Oct 2018: I have been living here for 3 months now. 2 break-ins happened within these 3 months. Management did not even inform us about the break-ins. They haven’t done anything about the security and when questioned about it, they have always been rude. Worst management ever. Most unsafe community. Gates are always broken. Would not recommend. Review from Google Oct 2018: I am a current resident of M street apartment. Terrible place to live in terms of safety. Very frequent break-ins and in fact in one situation an armed person broke patio glass door and entered while the residents were still in! Clearly, neither your possessions nor you are safe here. Worse is the attitude of the management. Extremely callous with no regard for your safety. The security gate is broken 75% of the times, so please do not advertise as a gated community. No measures whatsoever have been taken to address this issue. And for some reason the manager who has any kind of decision making capacity is never in the leasing office. Feel extremely unsafe living here. Wish I could give them negative stars. Horrible experience! Review from Google Aug 2018: A pretty decent apartment. It is especially popular as a close to the campus living for Georgia Tech students. The rent is reasonable and the management staff are quite friendly. They are also very quick to respond to any maintenance requests made through their online portal which makes life much easier. Great location with lots of shops along the main street. Has a gym and swimming pool. Review from Google Jul 2018: Heard they just raised rent up to possibly $1200+ for a family who’s been there for years now? I’m sure the number is way more, my mortgage is nowhere near which really bites the bullet. Especially being these units are no longer the latest and greatest, wear & year is more than obvious... location can only be worth so much 🤷ðŸ¾â€â™€ï¸ Review from Google May 2018: Absolutely the worst place I have ever lived in the 12 years I’ve lived in Atlanta. I was at Mstreet from ‘15-‘16. Shortly after moving in my apartment was broken into and over $20k in personal items stolen from my apartment. The doors are easily manipulated (the cops were aware, so I’m sure management was aware) and bam! Talk about traumatic and not feeling comfortable where you live. On top of that, the entire complex was so dirty. When I say dirty I mean entire pizzas left on hallway floors rotting and attracting bugs for WEEKS. Also, the neighbors on our bottom floor were constantly having the cops called on them and I witnessed men punching and dragging women in the parking lot beside this apartment. The gates never work (and obviously aren’t much of a security measure). When I asked to move out a month early from my 18 mo lease Review from Google Jan 2018: I had a problem, but leasing office staff fixed perfectly.
Thanks Manager Alejandro and everyone in there Review from Google Dec 2017: Been here for a year and I just renewed for another. I am pretty satisfied overall. Staff is great and my maintenance request are always taken care of. Not moving till its time to buy : ) Review from Google Dec 2017: I love living at M st Apartments and I have lived here since 2010. The leasing Mgrs, Alejandro and Steve, are the best when it comes to taking care of my apartment needs, they follow up to ensure the job is done right. The staff is friendly as well. Review from Google