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Hawthorne at Clairmont


Grade: of 81 reviews 👍Highly Rated

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Oct 2019: Stephanie was a pleasure! The property was gorgeous and the staff was was amazing. I will let everyone know about this oasis in Brookhaven. Review from Google
Oct 2019: Stephanie was an experience for the books! She gave me clear answers and a great tour! The environment was amazing and the people were friendly. Review from Google
Oct 2019: I absolutely love Hawthorne at Clairmont! The community events are a blast and the community as a whole is great. Quite area and the location works for me being off of the access road. I have run into a few problems but they were rectified as quickly as possible. And the community manager, Stephanie Carter, is always a delight! So quick to help with anything and always follows up. Thank you!!! Review from Google
Sep 2019: The property is beautiful and the amenities are fantastic! Kiara took me on my tour and I absolutely LOVE HER! She was very knowledgeable and personable! She relieved me of a lot of my anxieties as a first time renter and just made the overall experience very pleasant! I wish all leasing consultants were as kind & professional as she is! If you go view the property, make sure you request Kiara as your tour guide! Review from Google
Sep 2019: Absolutely love the property. Kiara was very professional with my tour and was very knowledgeable of the area. I was pleased with the urgency she showed in helping me view the property and made me feel at home already. I recommend this property if you’re looking to move to this area and ask for Kiara. Review from Google
Jul 2019: Really bad attention and costumer service is disigne to scan you since the min you call in. they over charge you, and dont honor the prices that are on the web site. they take your money from the applications fee and deny it any way. Review from Google
Jun 2019: These apartments are gorgeous! Friendly staff and great amenities package, they're always doing fun events for the residents too! Review from Google
Jun 2019: Absolutely LOVE the community. The ladies in the office, especially Stephanie are so professional and a pleasure to work with. Maintenance is professional and timely on the few requests I have seen. Review from Google
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Mar 2019: I’ve been living at Hawthorne for about a year and have enjoyed my stay without any major issues or concerns. I have seen a few staff changes and each member has been pleasant thus far. Of all the apartments I have stayed in over the years, I can honestly say that Hawthorn is the only one where people seem to know each other on a personal level. I recently had the pleasure of meeting Stephanie and Kiara at the community St. Patrick’s Day celebration in the clubhouse. Although the turnout was small, they both did a great job of keeping a positive and energetic attitude while treating each resident as a valued member of the community. The thing that stood out to me most was the effort that went into speaking to and learning each person’s name who came to the celebration. Great Job! Review from Google
Mar 2019: I have lived here for 4 years and I absolutely love living here. 24-hour gym, saltwater swimming pol, regular clubhouse events, great business center (that I use everyday) AND awesome leasing staff. I couldn't ask for a better living environment. It is pet-friendly and the neighborhood is very quiet. We also have continual police presence. I love it! Plus the location is next to the intersection of 85 and 285, so it is super accesible and convenient as far as commuting. HIGHLY recommended! Review from Google
Feb 2019: Great place to live! Close to the highway, timely maintenance, nice amenities, and helpful staff. Would highly recommend if looking for a new place to call home.
Jan 2019: Love the property here! The leasing staff is AMAZING and the property has so much to offer. Hawthorne Residential Partners really made this place unique! Pet-friendly and a huge gym. This place is right off of 85, and it is so easy to head towards Atlanta - only like 10 minutes MAX. My commute to work is a breeze and I enjoy coming home to a gate. 10/10 would definitely recommend! Review from Google
Sep 2018: Moved after living here for two years. My apartment was broken into twice!!!!!!!!!! 1st time my door was kicked in along with 3 other neighbors on my level. I was told the robbers walked our floor and kicked in several doors of people who were not home. I was giving the opportunity to move which I did and a year later I was broke into again and my locks were picked!! Did I mention my neighbor was the new courtesy officer after the last courtesy officer moved when her apartment was broken into!!! I was told by the POLICE that the area is a target area for burglars!!! I wish someone told me this before I moved in. I moved here because it was full of young professional who work during the day, I just didn't know that left me vulnerable. After replacing 4 laptops and 2 PS4's and 2Xboox Ones ( my roommate and mine) we were over it. Did I also men Review from Google
Jul 2018: I've been a resident here for 4 months unfortunately. I highly regret that I decided to give it a chance after reading some of the negative reviews. When the weather is nice be it week day or weekend residents have pool parties and bbqs (drinks beer bottles hookah marijuana no telling what I didn't see) blasting the music as if no one else lives here. Of course it's been reported several times via courtesy officer and police, the management says they are working on it but I highly doubt that. If you love to party feel free to live at this community but if you are looking for a place that is comfortable and enjoyable without the disrespect keep looking. Review from Google
Jul 2018: PLEASE HELP ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This place is very UNSAFE and the property manager and district manager are VERY "urban" and IGNORANT to say the least. I have only been here a short amount of time and my car has already been burglarized and it is ROACHES glalore!!!! Last night some one burst the windows out of my car & stole all 4 rims off of my new vehicleand the when I asked the property manager and district manager what they were going to do to make sure that we feel safe she said "what do you want me to do about it" and when I escalated it to the DM he said "well we aren't getting cameras or security" so basically you can't do anything. I am SO SCARED over here because we are always getting emails about the rowdiness at the pool and now people are smashing windows and stealing rims off of the car. This place is GHETTO Review from Google
Feb 2018: STAY AWAY!! This year will mark my 3rd year living here. At first everything was cool until they switched management. Paprice the leasing office manager came in and fired all the prior staff. She FAKE works and teaches her staff to do the exact same thing. I do not even know where to start with ALL of the problems my apartment has had that maintenance just refuses to fix, but after this weekend. I would HATE for anyone else to go through what I am currently experiencing. for the last 2.5 weeks, my water has been very mild close to cold luke warm (with outside temperature of 45 degrees or lower), which in the state of GA is considered an emergency. After filling numerous maintenance request forms I was told the maintenance guy opened the water "touched it and water was warm." after coming back from work I was baffled that no tests had been pe Review from Google
Sep 2017: I've been living here for going on 3 years. Management is always changing, don't get me wrong the apartments are cool and a great location but don't let them fool you with the prices that they try and throw. Your parking pass is 100 dollars your visitors have NO WHERE TO PARK cause if they park in a regular spot they will get booted or towed....no one in the leasing office knows what they are talking about cause they always state that "their new and still getting to know things they hire temps". Their system for rent is always down and they always trys to make u over pay. They have valet trash, My kitchen is spacious, and it has big windows. My lease is up soon, and I thought about moving. Especially after they changed to new management. So I decided let me see if I can meet the new staff and property manager. When I walked in it was a new p Review from Google
Sep 2017: We went today for a tour and we loved it!!! Kemetry was super friendly and nice with us. The comunity is super clean and nice! We definitely taking this apartment in consideration for our moving!! Review from Google
Jun 2017: Visited this place last week and it was a very nice property with tons of amenities, including a bark park! The leasing agent, Reggie was incredibly nice and professional and definitely sold me on the place. The actual units themselves are very nice as well. Lots of space with super high ceilings and stainless steel appliances. Definitely worth checking out if you're looking for a place that's quiet, clean, and customer-service oriented. Oh and the pool is clean! I always judge a property by it's pool (among other things). It's one of those things that can be overlooked and neglected with all the other amenities, so when I see a place that has a nice clean pool, it says that they really care about the details. Review from Google
Jan 2017: The new staff is very helpful and thorough, even greeting us by name. They are always improving the property, since the new management took over, painting exterior, adding dog park, new gate system that doesn't break all the time, repaving the parking areas, etc. service requests are also much quicker in response time. We have been here two years and just renewed for another year. Great place to stay! Review from Google
Jan 2017: Friendly staff making a true effort to improve the property. Love trash valet and the visible presence of groundskeeper, maintenance workers, and clearly marked sub contractors. Location convenience is worth listening to traffic noise. Their website for residents could be vastly improved and would eliminate papers stuck in doors. For safety purposes locks could be improved. Overall, fits my needs well. Review from Google
May 2016: The leasing office has been very professional & patient towards me as I am a new @ renting. The last thing anyone wants to deal w/ when looking for a new home is an attitude. She took great consideration of my disability in getting me on a first floor asap. The maintence department sucks! They don't return calls, provide updates, wk order slips & they are slow to respond to a job. The community is very quiet even with the many children & dogs all around. For the most part it's pretty clean & I feel really safe. I believe anyone interested in living here will find themselves a good home to come back to at the end of a hectic day! Review from 5/9/16 on Apartment Ratings
Apr 2016: Great leasing staff. Great neighborhood. Friendly neighbors. New apartment complex. Great business center. The fitness room is kind of small but will do. I love my apartment layout. So big and so spacious. Parking is always available by my building. Review from 4/27/16 on Apartment Ratings
Dec 2015: DO NOT MOVE IN IT'S NOT SAFE. Our home recently was broken into on Christmas Eve. They just now got back to us telling us we are not able to move out. They still have not fix the window that was broken. They patch it up 48 hours later. The cameras they have in the property don't work and the gate is not monitored correctly more then one car comes in at a time. They told us they have a patrol officer during the hours of 3:00 a.m. and 7:00 a.m. That's a lie we have never seen anyone patrol and especially now we can't sleep because we are scared to be here we have checked for this patrol officer and no one is out there they really just do not care about their residents. Review from 12/27/15 on Apartment Ratings
Dec 2015: I am extremely unhappy. I was greeted with trash when I first arrived. After moving in I am greeted everytime I enter the kitchen and laundry room large cockroaches Earwigs and sliver fish I have seen daily. I am waiting for pest control to come on Thursday.I cooked once in the kitchen I moved in Friday and started seeing roaches after that. Since I moved in I have seen at least 10 Earwigs or silverfish daily in cabinets, on kitchen counter , pantry, they were crawling on my paper towels even. I'm very uncomfortable. If the problem persists after the pest control comes not sure what I will do I can't live in conditions with bugs everywhere I look. Review from 12/2/15 on Apartment Ratings

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