Additional Reviews
Aug 2019: From the cover page a great choice of downtown. Experienced living Review from Google Jul 2019: l used to live at this place for two years and the units are old. They just repaint over everything instead of changing out the cabinets. You can literally hear rats moving in the walls. Also in your unit faces the street have fun listening to all the traffic congestion in the morning. The fitness center is a joke. There were a few treadmills and half of them were broken. Also the free weights were missing weights. The location is decent but you’ll literally deal with traffic every time you leave and come home. Review from Google Feb 2019: no real issues until escalating the issue of birds flying into my vent and scratching at the walls from the inside. An entire year and a half of this and hearing "we have to bid on contractors." or "contractors only come out once or twice per year, we'll put your apt. on the list." i was told this ticket was closed because the contractors came and completed their work...yet nobody made sure they they actually did their job?? makes no sense. Now that Ive personally driven to the corporate office and applied pressure, Ive been getting the biggest run around and dealing with management trying to cover their butts. This isnt a bad place to live but once you bring a real issue to management and they actually have to work, you literally have to stay on their tail. Ive always been the one to have to reach out while awaiting responses. of course Review from Google Jun 2018: If you want an HONEST review, read this!!!!!! If I could give this place zero stars I would. I thought this was the perfect place to live because it was in a convenient location, but shortly after multiple problems started to occur. My bathroom sink and kitchen sink was clogged up multiple times for many reasons unknown. My actual kitchen flooded twice and my water in my unit stopped working for a few days before actually being fixed. I am literally not over exaggerating, but I started to hear mice rambling in the walls around 6am-9am EVERY SINGLE MORNING. The walls are super thin so you can literally hear every single thing that goes on outside. I heard several homeless people screaming at night, the garbage truck would literally wake me up every single morning because the noise was so loud. I would often see small bugs and when contacting m Review from Google Jun 2018: I have resided at City Plaza for over 5 years and been highly impressed by management's dedication to customer service. The manager is very hands on with any concerns, the office staff quick to assist and the maintenance team, fast, friendly and thorough. Apartments now-a-days are 4 walls and a roof; what differentiates one from the next is the attention to detail, as provided by the management. For this, I can whole-heartedly give- City Plaza my highest recommendation!! Thank you Jamy, Kendra, Armando, Alex and the rest of the team for making my stay pleasant!
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Add a photo Review from Google Feb 2018: Staying here for the last 7 months. Loving the place. Review from Google Jan 2018: I just viewed the apartments with Tamillia and even though I don’t live there yet I’m incredibly impressed with how beautiful the apartments are and how professional the leasing staff is. My roommate and I are very excited about moving in! Review from Google Jul 2017: This place refuses to answer the phone I called around 1&2 on Saturday and around 4 on Monday and they refuse to talk to me. They'll either let the phone ring or answer and not say anything.
Update: They blocked my number Review from Google Jun 2017: Looks nice but this place is awful. The staff is incompetent and rude. The parking here is awful and instead of coming home and feeling relaxed it just brings me stress. I am unfortunately stuck here now and am looking forward to moving out.
Edit: don't believe the owner below my roommates had nothing to do with me hating this place. It is in a very terrible location if you enjoy feeling remotely safe. Someone was shot in the parking deck while I was still living there and in comparison to where I previously lived there is nothing "fun" around just government buildings. At least in my old place I could walk half a block and be in Inman park with things to do Review from Google Apr 2017: The staff in credibly sweet and courteous! I've never had any issues with anything and if I have the leasing office has always helped take care of it. They are also always on top of there service orders! Great place to live! Review from Google Dec 2015: I am so happy to live in City Plaza. It's a great location convenient to downtown, several college campuses, the major highways, and the MARTA. The security in place is topnotch, and I always feel safe in the parking areas, courtyard, and building itself. The staff in the leasing office are incredible people - very helpful, kind individuals. They made moving and settling in a super easy process. I would recommend City Plaza to anyone who wants to get the true downtown experience in Atlanta! Review from Google Jan 2015: I been living a City Plaza for 18 months it has been a great living experience for me. The big thing for me is the service and the customer service is excellent. The people are friendly, the apartment are well kept great condition. In the 18 months that I lived here I had no problems with noise or any other problems. Packages are secure. Again, I am big on customer service I really like living at City Plaza because of the great customer service. Everyone is friendly and goes out of their way to help which is special to me. The apartments are very nice and I definitely get my money's worth with all the great customer service offered.
Marcus Glen Smith
Review from Google Aug 2014: I recently moved to city plaza and its been great! Leasing agents were extremely nice and they answered all questions. service was personal and they made me feel welcome. I had minor maintenance issues when moving in but they were all taken care of right away. Its also conveniently located near five points and Ga State (I'm a student so its far enough away to not feel like a dorm). Only down side is can't have pets. Everything is else on point! Review from 08/21/14 on Apartment Ratings Aug 2014: I like the complex, it is clean and it is close to Georgia State campus, which is important to me as a student. The staff was very helpful and explained all the policies clearly. Review from 08/21/14 on Apartment Ratings Apr 2014: I would say that City Plaza on 133 Trinity Avenue has given me the best accommodation for living that I've ever experienced. With the hard polite and open office staff and the hard working maintenance, i would happily refer this complex to any friend. There has never been a problem that city plaza couldn't handle, except for the snow days. Review from 04/02/14 on Apartment Ratings