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Sep 2019: I moved to the woodlands last year and everything is great, when we broke something in the apartment they immediately send stuff to fix, especially many thanks to Angel and Shemar. Review from Google
Jun 2019: i have lived here for two years and am about to renew my lease for a third year. the amenities are amazing, the recently renovated gym is one of my favorites. The monthly resident activities are always well planned and really brings the community together, the office staff does a fantastic job at addressing any concerns i have and i strongly recommend the woodlands to anyone searching for an apartment. Review from GoogleJun 2019: I moved here in the beginning of 2019. So sad to read some of the reviews posted that trash the community, because they are simply not true. The office staff has always greeted me warmly and helped me with whatever issue I had. I will say that every time I go to the office they are extremely busy and yet still provide me with excellent customer service. Never before have I moved somewhere and had 0 hassles or hiccups. It's truly refreshing living at a place where the staff has your best intentions in mind.I understand that things break or mistakes happen but I have found both maintenance and office staff work very hard to solve my issues and genuinely care for me. When a family member of mine passed away, the Manager of the community reached out to me with her condolences! What other property would do that? I also love that they provide monthly events for residents to come out and get to know each other. I truly believe that this is one of the best places for me to live. Review from Google
Jun 2019: I have lived here for two years now and I don't regret it one bit. The office staff and maintenance crew are awesome! Always there whenever I need anything fixed. I would highly recommend living here. Review from GoogleMay 2019: I have been living here since July 2018. My roommates and I immediately regretted it. The first apartment they tried to give us was roach infested, had termites, and the roof had cracks and was literally caving in. The apartment that I am in now was a step up from that but still not worth the almost $1650 that we pay a month.
The infrastructure of these apartments are very poor and you can tell that there wasn’t much thought put into building them. The paint is cheap and the foundation isn’t stable. The showers aren’t fully attached to the walls, so there is constantly mold on the walls no matter how much you clean. ALSO THERE IS LITERALLY DIRT FROM OUTSIDE COMING THROUGH THE BATHROOM WALLS because they didn’t seal the floorboards correctly. I have lived in student dorms that were better than the Woodlands. There are honestly so many other apartment complexes in Orlando with better buildings, management, and prices Review from Google
Apr 2019: The staff are very friendly and accommodating. When we were not satisfied with our apartment after some issues they actually moved us to a bigger unit. We only pay a small amount extra and it should have been the unit we originally went for. Unfortunately however while the staff are nice and do their best that’s where it ends.
The renovated apartments have nice floors and a good color grey paint but it honestly looks like Stevie Wonder painted it with all the patches and paint runs. The ventilation is poor so mold grows on the windows etc. Nothing that can be changed, it’s just the age and design on the building. The pool areas are nice to be fair and usually you are the only one there.
The other bone I have to pick is some neighbors need to mind their business. Never have I encounter a group of older entitled people trying to tell me how to I should live in my own home. But I guess you can’t choose your neighbors Review from GoogleJan 2019: My husband and I have been living here for almost two years and love the open space around the community. It's great for taking our dog for walks and the dog park is very convenient for off-leash running around. The three pools are conveniently placed around the community and are always clean. We moved into a renovated unit and love the open space in the kitchen, dining room and living room. The screened in porches are great to relax outside without having to deal with bugs. The community is conveniently located close to Route 408 and Route 50 along with being down the street from Valencia College. Review from Google
Dec 2018: We got the upgraded unit and haven't had any real issues with it. The grounds are beautiful and everything works so far. Pools are always clean and they are on top of trash (never there for longer then two days). Review from GoogleHottest Gossip about Muhammadu Buharis Health this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413 Buharis Health: The Latest this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413...read more
Where are water, TPs, and sanitizers? Please help others. Hi everyone, https://www.livesomewhere.com/communities/uploadedpbi/fl/2013-jul-21/cr10/pb20/sec421/21587njpg To help minimize people driving to stores and it already sold out, if you or someon...read more
Dec 2018: I cant believe im seeing reviews like this!! I went n took a tour and the property is so nice. I was very impressed by the staff, they were very professional and so polite! They took their time with me, i never felt rushed like i felt at prior places this week. I would love to call this community my new home for my family!!!! Review from GoogleNov 2018: Most of the Staff is very unprofessional. Jamie and Ashley were very dishonest about the move in process. Every time I called to check the status of my application I was told I would be called tomorrow with a decision. It took over a week and a half to hear back from them, at this point I had already found another place to live. They even told me MULTIPLE TIMES THAT I WAS APPROVED WITH A HIGH DEPOSIT AND THAT THEIR MANAGER WAS THE ONE WHO SAID THAT AND THEY WERE WAITING FOR AN OFFICIAL EMAIL FROM HER. The maintenance team is very nice. The leasing office does whatever they can to make their jobs easier, even if it means lying. I was told multiple times that Jamie the leasing consultant had gone to lunch when I called, I had a friend call and she just so happen to come back from lunch 30 seconds later. The management company ZRS in charge of Review from GoogleNov 2018: Absolutely the worst. Only been here about 4months and it’s been bad ever since. Can’t get in contact with anyone. No one answers the phone at all. Maintainence request is supposed to be “fulfilled within 24-72 hours takes about 3 weeks. Poorly built apartments. Everything is a mess. When we first moved it was supposed to be a “renovated†unit but they gave us an old one and we demanded to be moved. They tell you they care, but they really dont. If I’m paying almost $2000 in rent I expect to have quality service and I dont. Can not wait to move! If you can skip this place, PLEASE DO SO. Review from Google
Nov 2018: Don’t rent here! Worst mistake. Been here for almost 4 months now and have had nothing but bad experiences. When I was showed the apartment it was written down as a renavated apartment and they toured us the renovated apartment and we signed the lease for the renovated apartment, day of move in we were brought to our apartment with the key to a non renovated apartment and was told “it was a mix up with the computer system†the apartment was a mess, dirty walls, torn apart floors, cabinets chipped, A/C leaking. Couldn’t even believe they would welcome new renters to such a mess! Was told they would cheapen our rent only $50 for there mix up. If I could I would of never signed here but we found out the day of move in that we weren’t getting what we expected and I had no other choice but to stay here, the process to get into another apa Review from GoogleOct 2018: These apartments seem nice until you move in. Staff is very rude. They act as if they don't have time for anything. Nothing gets fixed in an appropriate time frame. stay away from any ZRS management property. The manager Ashley has no business being a manager as she is rude and talks down to people. Two very nice black girls came to the office, Im not sure what about but when they left The staff began making inappropriate comments and laughing, even trying to get me to join in on the joke but I did not find anything funny and decided to leave. Anytime I have an issue I pay the maintenance team and they fix it right away. IF you go through the leasing office it will take weeks for a response and when you stop by to check the status of your maintenance request they act as if you are bothering them. SO UNPROFESSIONAL Review from GoogleAug 2018: BEWARE!!!!! LET ME CONVINCE YOU NOT TO SIGN HERE WITH PERSONAL EXPERIENCE
My roommate and I toured the property with leasing agent April Lopez during the first week of June. (If you weren't aware the Woodlands is a bond property. This means that the household income total cannot exceed more than 95,000$ per year.) There were to be three of us living there and we are all law students, which was explained at the initial meeting. Fast forwarding to the next few days we all filled out our applications, payed fees and sent over two of our most recent pay stubs.
April was not timely with the process and our calls were almost never answered. We emailed pay stubs over TWICE because our lease could not be completed without them. After the application was submitted we were told we would know within 48 hours if we had been approved. It took almost a Review from Google
May 2018: David G gave a great tour. Very informative. I’m looking forward to moving in the fall. It all felt like a fairytale! Ask for him to tour! Review from GoogleFeb 2018: Management is very straight forward and caring. Maintenance is great and take 24 -48 hours. They have 3 pools, and the property is constantly being kept clean. There is always parking.
I am sad I will have to leave to decrease commute time, but I think this a great place to live.
Wish they had some sort of security.
Wish they insulated the walls so that we can't here the drawers from our upstairs neighbor. Review from GoogleFeb 2018: We cannot wait to LEAVE. ON TOP OF THE LOUD PIPES, NOISY UPSTAIRS NEIGHBORS, AND OLD CABINETS. The staff are DONKEYS. Our license plate stickers were stolen while we were on vacation. But this AMAZINGLY UNINFORMED, NARCISSIST STAFF, towed us WITHOUT notice. leaving us without ways to get to school and work promptly. Why did try tow us????!!! Stickers are not faxed!!! These things take time to process! IMBECILE PROPERTY MANAGER, YOU CAN GOOGLE NOW A DAYS, BEFORE YOU PUT HARD WORKING FAMILIES THAT PAY HIGH RENT IN A WORSE POSITION. One simple search to verify is too much work for your lazy 5 people in an office?? Why am i paying to live here for over 2 years to be treated like this??? AWFUL AWFUL AWFUL COMPANY. not worth THIS UGLY, CRAMPED APARTMENT WITH OLD CABINETS FALLING APART, DONT CARE EVER ABOUT REPLYING TO COMPLAINTS, MONEY WASTED IN UGL Review from GoogleFeb 2018: Hello, I lived 3 times separately here and always had a good deal starting with the leasing ; Jason and April are very Professional , excellent employees . Maintenance was very good and I have never complained. I am moving to a house because I need more space. I do recommend this property for any future prospects. Review from GoogleFeb 2018: Terrible service. Apartments have bugs in them they never can get rid of. Sprinkler spray dirty smelly nasty cold water all over the pathways, you can’t even walk past without getting soaked. Leasing office staff is highly unhelpful. They don’t call you back they don’t follow up with requests I don’t really know what they do in that office. There are so many things wrong with this complex. The leasing agent told me they had good reviews online which I thought was hilarious as I looked at their 2 star out of 5 rating. The maintenance staff are excellent. That’s about the only good thing. Save yourself the hassle and stay far far away from this complex. Review from GoogleFeb 2018: I just moved in January 2018 and so far I am thrilled with the customer service I have received. To start, April has been fantastic from beginning to end. She was very welcoming on the tour and explained the different way things worked differently since I was moving from PA. She even was patient and responsive to my many emails back and forth between the tour and my move down south. I was welcomed into the community very easily by many friendly front office staff and it felt more like a resort welcome than the start of an apartment...they give out a little welcome package! April even parked our Uhaul truck so we could have the best access to move in! I got the exact apartment I wanted and it so far has been everything I wanted. I completed my starter checklist and even had a strange request. Maintenance was out immediately and April approved a Review from GoogleFeb 2018: Lived here for four years now, it's been great the whole time. All staff are wonderful and work with you on what's going on. Maintenance staff always go above and beyond what's needed as well timely and respectful of my home. I've had Ed, Steven, Pedro, Diego and Ramon at one point or another fix something that's happened over the years. Amy in the office is fantastic as well, and have to give a big thank you to Steven and Pedro for fixing the plumbing yesterday in no time at all, you guys rock thank you so much again.
I've already resigned for next year. Safe and clean, and the best in East Orlando in my opinion. Review from GoogleJan 2018: Let me preface my elaborate review by saying this.... I have lived here for 3 years. And in that time, there have been many changes. Honestly I can't think of one honest good change besides the property owners renovating the apartments outside (re-painting) and them re-paving the parking lots. Nothing else. There has been management changes (at least 3 different waves of new staff). I don't know if that is an indication of something going wrong with the management or not.
IMPORTANT*** If you have a normal job (9-5) and plan on calling in any issues with the apartment or if you just have a question... be prepared to call about 5-10 times before someone picks up (check screenshots of the proof).
Since I have lived here, my rent has been going up because of the market which is understandable. Started at $834 a month for a 2 bed / 2 bath. Then i Review from GoogleNov 2017: This is home lived here for the last five years the old staff was like family the newer staff not so much but i can still rely on seeing maintenance around and say hey can you..they have no problem fixinf anything for me. I love the fact that im in between hospital and grocery stores and church so i have everything important to me. After getting to know the newer staff members they too became friends and i never had a problem. Id reccomend this community to friend or family member. Great place to live Review from GoogleSep 2017: General review:
I moved in about a two months ago and absolutely love it. I got a completely renovated apartment for great price. The apartment I was planning on moving into fell through so I had to find something a little under two weeks, the moving process was amazing April helped us get all the paperwork we needed to complete in a week. The reason I deducted a star was because of the fact that the apartment was still being cleaned when we moved in and the towel racks were missing from the bathroom. That being said the apartment was the cleanest apartment I've ever moved into. Our washing machine stopped working and it took about a week to get it fixed, but I also understand that it's turn season and everything is very hectic for them. The office staff is absolutely wonderful people, they know my face and every time I go in they check to Review from GoogleAug 2017: We lived at The Woodlands for a year and were pleased with the service and attention that we received from the office staff and maintenance. Anytime I had issues with my apartment maintenance would come the day of to resolve the problem. The grounds are well kept and its just a very nice community to live in! If you want the best service get together with Jason! He was the best associate there and really cares about the tenants Review from Google