Additional Reviews
Oct 2019: Megan is amazing, she and the office staff have done everything in their power to fix any mistakes made or situations that have occurred in my roommate and I's apartment(s). Neighborhood is awesome, love that the community is gated. What could make the experience better is if inspections before moving people in were a bit more thorough. My roommate and I moved into a unit that had some bugs, and then moved into another unit where the water heater was broken, and had to shower in ice cold water for 3 days while waiting for maintenance. The heater should have been checked before we were moved in. However, maintenance came as soon as they could and fixed it the same day they came, and the office staff has been incredibly kind and patient while correcting any mistakes. I will always be grateful to Megan and the staff for finding my roommate and I a nice place to live only one week before our semester at UCF started since our living situation before fell through. Review from Google Oct 2019: I’ve lived here for a few months and I’ve really enjoyed living here, the office staff are really nice and helpful and the location is close to campus but far enough away to not be overly crowded and noisy. Review from Google Sep 2019: I really like the space of my studio apartment. The moving process was very easy, we communicated through the mail most of the time and that was very convenient. The office team are always friendly and help me as quickly as possible. I would like them to place a coin machine in the laundry room and some more comfortable chairs. But for now everything else is perfect. Review from Google Aug 2019: Avoid at all cost, I recommend looking elsewhere. They are money hungry and will do anything to get an extra buck out of you. Aug 2019: I have a very bad experience living here. As an international they do not care to send the deposit back to my country. The management does not care about concerns or tries to help and find a solution. Very rude in the manner of speaking as well. Overpriced and definitely not worth it! Jul 2019: Arden Villas is excellent. Every interaction with the staff here has been professional. Haley and Micaela are exceptional at being resourceful and providing great customer service. I highly recommend Arden Villas to anyone looking for an awesome place to live! Review from Google Jul 2019: Great new management team! Renovations are bringing things to life! Great price for the space and location. Review from Google Jun 2019: Love the new paint. Always love this place! People and the staff have always been helpful. Review from Google Jun 2019: I’ve had a terrible experience with Arden Villas. They care more about the money than the people renting. The office NEVER answers the phone. They never fix any of the problems with the apartments. And treat their residents very poorly. The pros are that the floor plans are nice and close to campus. Review from Google Jun 2019: They do not care about the people who rent their apartments. The management seems like they care more about money than the people. Would not recommend living here. I pay $850 a month for an AC system that's older most likely older than me, im 22. Review from Google Jun 2019: 3 year Resident
Moving Out Notes for PM
The staff in the office has always been attentive and helpful with any needs we've had. We have been through many different set ups, new roommates, new leases and even changing property management companies. These transitions have always been fluent and effortless. I'd also like to point out that this maintenance team is the best team I have ever been around working in the industry. (Friendly, Kind, and Fast) Lastly, Bryan who has worn many hats in that office has been a blessing, From taking care of things on my night hours, fixing book keeping, to taking care of every need I had on this property. 5 stars. I am moving on to a different part of my life and unfortunately this apartment cant be my forever home. Onward and Upward. Review from Google May 2019: Good place to live in but it is filled with cockroaches!!! I had a roach problem since day one of moving in, never have I experienced this in an apartment complex. I cleaned my apartment from top to bottom to prevent it and the office keeps sending Pest Control every week yet NOTHING changes. After trying to contact the office so they do pest control on all Arden Villas ground, they NEVER do anything about it. Very disappointed! Review from Google May 2019: I've been living here for the past 11 months, and honestly, I never felt I'm living in a clean environment. Will, because I've had sooo many insects in my room and the kitchen. They have changed the color of the wall and the floor by leaving their left overs over them. I have told the management many times, they send someone to spray anti-insect and it never worked. Everyday I wake up with insects on my bed literally. And the ELECTRICITY bill is not how much I use, it gets up to $250 some times. Review from Google May 2019: Amazing place to stay! Best staff who cares for us. You can find everything nearby too! Review from Google May 2019: quite a good place to live and is very close to the school which is definitely a plus. Review from Google May 2019: DO NOT MOVE HERE !!!!!!
Day 1 when I moved in they gave me a different apartment then what I applied for and didn't tell us until we walked in and saw something completely different. Told us "We ran out of the other apartment and didn't realize." Walked in to was suppose to be a move in ready apartment and front door was broken, we had holes in ceiling, broken sinks, water heated didn't work and carpet stained and still had hair along all the edges from the old tenants. Management is terrible. Maintenance never fixes any issues. Will scam you out of money!!!! Forgets to process your rent or loses your check then say since its late you have to pay a late fee even if its their fault! Makes you pay for pest, sewage/water, and trash. Roaches and ants everywhere. Sewage/water is terrible and extremely overcharged. You have to take out your own trash and compactor flows out onto the street! Charges your for gate key and parking decal Review from Google Apr 2019: Great place. Mar 2019: If you want to live in a poorly managaed place in the most crowded part of Orlando, this is the place for you. This place is a huge disappointment and you will never receive the help you expect. I was so excited to move here as I am a UCF student but truthfully find something different, and save yourself the heartache. Otherwise you’ll find yourself being told you have to pay all these new bills and they recently changed their parking rules, where they want me to pay for the double occupancy spot, which I believe is violating my lease. I went down to the leasing office asking for the lease, I was told I was going to receive a copy of to look over so i could see if this is truly in violation of my lease, and of course I never received a copy of my lease. Jan 2019: My nephew is going to UCF and you can’t beat the location of these community. His experience is been great so far. The staff has been very helpful from the beginning and the rooms are very spacious. After my nephew move in I noticed that the carpet on his bedroom was not clean so I contact the office. They told me to emailed a foto of the area that looks dirty and I did. Within a day Bryan email me back asking me when it will be the best day to schedule for the carpet to be clean. The guy got there on time and did an excellent job. I really appreciate that they took care of this as soon as they did. Thank you. Review from Google Nov 2018: Love this place it’s so close to ucf which is great and very convenient also there’s so many options for food right down the street. The management has gotten great over the past few months ! Review from Google Nov 2018: Cons: Moving in was a hassle. We had to sign a 6 different leases because it was wrong. When we finally got here the apartment was dirty and actually had to have the office get maintenance to come clean it (they left "after fire burn" spray in the living room) Along with that, our air was not regulating and took them over a week for them to come fix it. This air problem caused our electric bill sky rocket. Theres a hole in the wall that HAS YET TO BE FIXED (that was there before we moved in) and my roommate is STILL MISSING A DOOR on his closet that hasn't been put on (which has also been missing since we moved in). The layout isn't the same as the one they take you on when you're touring. No Ceiling fans or lights in the room.
Pros: The rooms are a good size. We have had to put in a couple other maintenance requests that were dealt with qui Review from Google Nov 2018: I love this place! The staff and management here are great! The pool is my fav pool to go it has such great vibes. I love the layout of my apartment very big and spacious. Love living here Review from Google Nov 2018: This place is honestly a huge disappointment. I’m not one to write reviews but my experience living here has been so insanely frustrating I honestly just want to prevent people from having to deal with it. If you live here every month you will have a new problem. And the leasing office is filled with people who should never have the sort of responsibility they do.. they have no idea what they are doing. All of my roommates will call to fix a problem and we all get told something different. They keep adding more payments and they keep owing us money we don’t seem to get. They make you pay utilities for things like “sewage†“ trashâ€and “pest control†when we first moved in we had a TERRIBLE bug problem that took forever to even work on.. we still have slight problems after me having to go out of my way and hire people on my own. Review from Google Sep 2018: Best place to stay around UCF. Apartments has all necessary amenities, I like the pool area and fitness center very much. It is surrounded by good food joints..Also Urgent Care is next to apartments.. All in all great place live. Review from Google Jul 2018: The size of the bedrooms and living rooms are amazing and the best part of the apartment. Maintenance is usually fast and fixes our problems however renovations are needed and cannot wait for them to be done to our apartment in the coming months. overall i enjoy living here Review from Google