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Sep 2019: I’ve lived here for about two months and I’ve enjoyed it so far. The apartments are very nice. The location is perfect. The amenities are good and the maintenance orders are taken care of pretty quickly most of the time. The only issues I’ve had since living here are gate/security issues that seem to be ongoing and issues with the online portal. Overall I would recommend it to a friend.
Molly R. Review from Google
Sep 2019: I absolutely love our apartment, it's very modern and spacious, the amenities are very nice. The management team here are superb they handled all of our maintenance issues we've had so far in a very professional manner very quickly. I extremely recommend the reserve for anyone interested in a new apartment! Review from Google
Sep 2019: This has been such an amazing experience since our move in date. We have been here for about three months now ans we could not be more pleased. The staff, facilities and residence are amazing. Review from Google
Aug 2019: Since Sonya the new manager took over I have had nothing but great things to say! I've seen my fair amount of Management Companies come through this building and am PLEASED with this one! !
For me specifically, everything has been amazing. I've only needed maintenance twice and the first time somebody came within a few hours but the second time it took a few days. One thing I am not happy about is the constant turnover of our staff at the front desk.I think the only one that still works here from when I moved in is Jameson, but he's the Assistant now. Those individuals Kelly and Jameson were outstanding at their job and made coming home a pleasure.Overall everything has been great and I will most likely be renewing my lease next summer. Review from Google
Aug 2019: I LOVE living at this community. After searching almost all apartment communities in the 30324 zip code i decided to lease for many reasons. The amenities are beautiful and the people in the office was professional and kind to me when I asked a million questions lol..My personal experience has been great and I will refer a few of my girlfriends here who want to move to the area. There is a publix directly across the street that I often walk to. Review from Google
Jul 2019: I honestly don’t know where to begin with this place. Lived here for 2 years, first year or so was fine but management has slowly degenerated in quality and responsiveness as time has gone on, and now I truly could not be happier to be leaving. You would think everyone in the office is part-time based on how often they are available; the office is constantly closed during regular business hours and the times listed on the website are rarely the times they are actually open. When there are issues such as elevator breakdown and areas being closed for maintenance (which is often), they are communicated well after the fact and sometimes are not addressed for weeks. Heat and AC went out frequently (the AC honestly never worked in my bedroom), fire alarms went off in the middle of the night, and the parking garage is very poorly laid out and once caused the left side of my car to get scraped Review from GoogleJul 2019: I’ve lived here for two years and love it! The location here is the BEST!! It is conveniently located between Midtown and Buckhead with places to eat right downstairs!
In the past, I’ve had issues where it was being “passed to the person handling my situation†with no results!! It was beyond frustrating to say the least!!
However, Sonya and Jameson took care of my situation upon my first visit with them. They took immediate action to resolve my issue no questions asked! The recent management change is definitely a change in the right direction! Their customer service is stellar and has completely changed my opinion of the leasing staff.
If you are looking for a place at a great price, awesome location, and staff that care, The Reserve at LaVista Walk is the place for you!
I’m excited for what this year brings, as I know they have plans to enrich our amenities and enhance their customer experience! Thank you for making my apartment feel like home!
Thanks,
Christa Review from GoogleJul 2019: I’ve lived here for two years and love it! The location here is the BEST!! It is conveniently located between Midtown and Buckhead with places to eat right downstairs!
In the past, I’ve had issues where it was being “passed to the person handling my situation†with no results!! It was beyond frustrating to say the least!!
However, Sonya and Jameson took care of my situation upon my first visit with them. They took immediate action to resolve my issue no questions asked! The recent management change is definitely a change in the right direction! Their customer service is stellar and has completely changed my opinion of the leasing staff.
If you are looking for a place at a great price, awesome location, and staff that care, The Reserve at LaVista Walk is the place for you!
I’m excited for what this year brings, as I know they have plans to enrich our amenities and enhance their customer experience! Thank you for making my apartment feel like home!
Thanks,
Christa Review from GoogleHottest Gossip about Muhammadu Buharis Health this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413 Buharis Health: The Latest this way: https://www.livesomewhere.com/nc-a-and-t/write-a-blog-article?pb_yb=1413...read more
Where are water, TPs, and sanitizers? Please help others. Hi everyone, https://www.livesomewhere.com/communities/uploadedpbi/fl/2013-jul-21/cr10/pb20/sec421/21587njpg To help minimize people driving to stores and it already sold out, if you or someon...read more
Jul 2019: Been here for a few months now and don't have many complaints. Great location with easy access to 85, 400, and the midtown and Emory areas. Complex is well maintained and I haven't had any significant issues in my unit. Some appliances were broken upon move-in but maintenance was able to fix everything fairly quickly. Parking garage is tight but I haven't had a problem finding a spot on my floor. As long as rent doesn't go up a crazy amount, I could see myself renewing. Review from GoogleJul 2019: Been here for a few months now and don't have many complaints. Great location with easy access to 85, 400, and the midtown and Emory areas. Complex is well maintained and I haven't had any significant issues in my unit. Some appliances were broken upon move-in but maintenance was able to fix everything fairly quickly. Parking garage is tight but I haven't had a problem finding a spot on my floor. As long as rent doesn't go up a crazy amount, I could see myself renewing. Review from GoogleJul 2019: Moved in during the summer for school, the community is pretty great and lots of nice people. The hardest part was getting ahold of someone to help me after I had decided I would move here. However, the manager Jameson stepped up and really helped me out. He made it possible and answered my questions. Apartment is nice and clean, and the appliances are well taken care of. Review from Google
Jul 2019: Moved in during the summer for school, the community is pretty great and lots of nice people. The hardest part was getting ahold of someone to help me after I had decided I would move here. However, the manager Jameson stepped up and really helped me out. He made it possible and answered my questions. Apartment is nice and clean, and the appliances are well taken care of. Review from GoogleJun 2019: Looking for a apartment to move in summer time, I wanted to say that my experience Nd your here was great and positive thumbs up to Ms Ashley G she was very patient and knowledgeable. Nice community I will definitely consider moving here in mid August thank you much Review from Google
May 2019: My thoughts about the Reserve At Lavista Walk. Well when I first applied it was May 2018, it was quiet some time before I ever heard anything back from anyone. I wasn't worried about the outcome of my application, I just figured they'd call when it was complete. I heard back maybe around mid June and of course saying I was approved and etc. I was scheduled to move into my apartment in July, being that I never received a Welcome Letter or a Lease to sign I began to get a bit concerned. I tried contacting the office on several occasions and no response. I then came up to the office and spoke with a gentleman by the name of Jameson, I've never seen or heard of him so of course he's new. I told him what was going on with me and he told me not to worry and to give him a bit of time before he gets my paperwork over to me. Well.....he did exactly what he said, I received my paperwork a few hours later Review from GoogleMay 2019: My thoughts about the Reserve At Lavista Walk. Well when I first applied it was May 2018, it was quiet some time before I ever heard anything back from anyone. I wasn't worried about the outcome of my application, I just figured they'd call when it was complete. I heard back maybe around mid June and of course saying I was approved and etc. I was scheduled to move into my apartment in July, being that I never received a Welcome Letter or a Lease to sign I began to get a bit concerned. I tried contacting the office on several occasions and no response. I then came up to the office and spoke with a gentleman by the name of Jameson, I've never seen or heard of him so of course he's new. I told him what was going on with me and he told me not to worry and to give him a bit of time before he gets my paperwork over to me. Well.....he did exactly what he said, I received my paperwork a few hours later Review from GoogleMay 2019: I’m not even a resident and this is a horrible place. I applied for an apartment at their listed price but after submitting I find out that the price was wrong. $250 wrong!! Instead of being fair and honoring the price (Or meeting me in the middle) I was told they would only discount $14 off of the monthly rent. This is not ok. Run away! Customer service is also a joke. Wish I could give negative stars. Review from GoogleMar 2019: I found the perfect 2 bedroom with a city view, close to everything, and a great deal. Staff was helpful. Ask for Jamison Review from GoogleMar 2019: Very clean well kept office staff are awesome.
Maintenance staff on time very friendly and professional and quick response. Review from GoogleFeb 2019: I've been here since September 2016, and it is like all apartments, not without it's flaws, but it works very well for me. The location is prime and very close to the interstate so you can get anywhere pretty quickly. You are also very close to/kind of in the middle of Midtown, Decatur, and Buckhead, as well as other small neighborhood pockets.
The amenities are great and they have finally figured out a package system (LuxerOne) that works well 98% of the time. For convenience, there is a dry cleaner below who does a great job and a yummy salad place that is perfect for the days you want to grab something healthy as you arrive home. Publix and the Original Pancake House both being across the street are great additions as well.
I have always had my maintenance requests handled in a very timely manner, can usually get in touch with someone over the phone in the leasing office, and feel very safe a secure Review from GoogleJan 2019: Like SPIDERS in you BED and CLOTHES? MOVE HERE!
This property has gone downhill fast in the past year.
The last straw for me was a major spider infestation that was ongoing for 14 weeks until I moved out before the end of my lease, thus paying a $1400 termination fee to free myself from the infestation. It's probably still an ongoing situation. There were literally hundreds of spiders inside my apartment and their "treatments" did not take care of the situation. At first the spiders were small but as they grew larger, the started to show up in my clothes, in my bed, in the drawers, and they where biting me in the middle of the night. I kept telling the manager but she appeared disengaged and non-chalant about them stating, "they're JUST spiders and you don't have an infestation". Well, you wouldn't be saying that if spiders were routinel Review from GoogleJan 2019: There's good and bad.
My fob hasn't worked properly since the day I moved in. I can only get into about half the doors at this place. They have "reset" the fob a dozen times and nothing has improved and they don't know what else to do.
Dog park isn't very clean.
Everything else has been fine. Relatively cheap, close to 400/85, and walking distance to a handful of restaurants. Traffic/Road conditions are very bad at all the surrounding intersections so walking comes in handy. Review from GoogleDec 2018: My move in process was smooth and swift, the staff is always friendly and accommodating. The few maintenance issues I had were handled quickly and exceeded my expectations!! Review from GoogleDec 2018: Don’t move here—
Truthfully, it’s a great location. The building is nice. It’s super convenient to 85 and 400. Unfortunately, that’s about it.
1) Move in was ridiculous. They were not ready. I had to pay movers an extra 2 hours of time.
2) It took them over 5 months to get my rent and fees correctly. Proof of insurance was provided at move-in and three more additional times, yet the fees continued.
3) I have items missing from my storage unit and other people’s property show up in my unit.
4) The mail and package system had been broken for over 7 days now with promises to be fixed. All my cyber-Monday packages are in limbo.
5) The office staff literally change weekly.
6) They spend more time booting vehicles than they do on maintenance.
STAY AWAY! Review from GoogleNov 2018: Great place to live. Perfect location for my work commute. My experience.. so far, so great! Review from GoogleOct 2018: I lived here for two years and had a generally good experience. If not for the current management team and the property manager Tess Patterson, I would highly recommend this place. Tess has been completely unresponsive and unprofessional in the time that I have interacted with her.
It took us two months after our move-out date to receive our refund check for our deposit and the utilities they double-charged us on our last month's rent. I ultimately had to reach out to the RAM Partners’ area vice president to get all of this resolved.
Essentially, Tess/the management team -
1. Failed to respond to multiple emails regarding a question about our deposit refund and amount of our last month's prorated rent. She was also almost always "on the property" or "going into a meeting" whenever we tried to see her in person.
2. Entered the deposit am Review from Google