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Briarhill Apartments


Grade: of 35 reviews 🏆Top Rated

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Jul 2019: I moved a person from these apts. The layout was good, entry required a gate code. The complex was accessible and the grounds were well kept. Review from Google
Jun 2019: After 2 months of living here, i have notice that there are so many things to improve, first of all there is dog poop everywhere, you must hire someone to clean it and install more pet waste stations, there is no follow up on maintenance requests, the wall paint at my apartment is falling i request it to be fix 2 weeks ago and nobody has come to do it! 3rd whenever i received a package nobody notifies about, the car wash area doesn't work, no vacuum and no enough water pressure to use it. There are cockroaches at the balcony areas, probably because all the dog poop on common areas. Definitely this apartment complex has a lot of work to do but overall I like my apartment, i honestly hope the owners or management office read this and do something about it. Review from Google
Mar 2019: I moved into Briarhill Apartments a little over a month ago. Move in went smooth with the office and signing the lease. The office and maintenance staff is very friendly and helpful. If you put in a request it gets done as soon as possible. The neighbors are very nice and it is located in a safe neighborhood. This apartment complex was recommended to me by 2 friends and I highly recommend it to everyone. Review from Google
Mar 2019: I had a hard time in my life the year I arrived.This staff helped in every way to see that I was taken care of within their power all year.That would sell any person on living here.Its clean,quiet and every time I had a concern,they were RIGHT ON IT!!!....Thank you family,for everything!! Review from Google
Mar 2019: I love living at Briarhill! Management always takes care of my needs and Tia is awesome!! Review from Google
Mar 2019: Let me tell you about moving into Briarhill Apartments. It was literally the nicest, most helpful, caring leasing experience I’ve ever had. I couldn’t believe the amazing price, especially for the area. Kasharre and Kirtia were incredible, and were highly friendly and professional. This was recommended to me by a friend and I would definitely recommend to others as well. If you are looking for a good price AND a helpful, efficient front office staff....you need to look into these apartments. I assure you I do not work here and was not paid to write this review, this is 100% accurate and from the heart. Thank you again for all of the help! I’m looking forward to my next year here.
Feb 2019: This is a great place to live and great community. I’ve been here for two years now. The staff is really helpful with requests and have completed any services I have needed in a timely manner..
Oct 2018: Had some issues initially. However, the issues were eventually addressed and handled appropriately by the property manager and her staff. Since then, service has been attentive, personal, and timely. I can tell that the management and staff are truly trying to improve quality and speed of service. Communication with staff as of late has been pleasant, attentive, and personal. I’m glad to see that actions/steps are finally being taken to make Briarhill a nice place to live, and I hope it continues! Review from Google
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Oct 2018: I’ve lived at Briarhill apartments for almost six months now and this is the best apartment complex I’ve lived at since moving to Atlanta. The entire move-in process was quick and effortless. I was able to do most things over the internet or over the phone. The in-office staff has been nothing but professional and great. The team always quickly responds to emails and maintenance requests are always completed quickly. The grounds are always very clean and well kept. The staff always finds ways to engage the community whether that be through community movie nights or coffee and treats in the office. Everyone here is so friendly. Review from Google
Oct 2018: Absolutely love living here! Going on 4.5 years and it keeps getting better! New floors, paint jobs, renovations and a much better maintenance department. Staff are so friendly (especially Malcom!) and they’re always doing fun events to engage neighbors. May not ever leave! Review from Google
Sep 2018: I absolutely love my new apartment! My leasing representative, Kasharre, was the best ever!!! She made my move-in so very easy and fun. My unit was really clean and nice. She and the entire office staff were always so very helpful and accommodating. Thanks guys! Happy Tenant Review from Google
Sep 2018: There has been so many great changes since my Move in at Briarhill in 2016. New paint job, security patrol, cleaner grounds. There have been some changes to office staff but Malcolm and Annette are familiar faces. They both i believe have had a positive impact on community. The two agents up front are very warm, young, and bubbly (very different than previous staff). I haven’t met the new manager yet hopefully i have a chance to interact with her at some point. Overall I am very pleased with my stay at Briarhill this past year. Review from Google
Jun 2018: didn't get to tour the apartment but wouldn't recommend anyone visit just based on that experience. Got lost getting there due to an issue with where the GPS drops off and a the lady on the phone got an attitude with me. Got there before 5 but was told I couldn't be given a tour. I asked for some information and waited 18 minutes with no help. Another potential renter came in and was aided immediately... Also it was clear that they lose mail as multiple residents were there having to seek out packages that they had received. If this is how they treat prospective renters, I can't imagine how they treat residents... Review from Google
Jun 2018: Through the interview, tour, and application process the front offic has been respectful, knowledgeable , and competent. They made the process easier than many other apartment sevices Review from Google
Jun 2018: The staff was great, Kasharre was very helpful and patient answering all the questions we had. The community seems to be well taken care of and quiet. Review from Google
Jun 2018: Had great experiences at the briarhill apts. Very clean and Well kept. The staff is well trained and has great customer service skills. Review from Google
Jun 2018: I personally do not like to always rely on negative online reviews because most times, things may have improved afterwards. Sometimes, reviews also reflect the reviewer's personality issues. Additionally, the management staff in charge as at when the review was done may have been upgraded to a more responsible one. I am pleased with the current management. Review from Google
May 2018: Lived here for two years and I have had no problems with my apartment. Malcolm has done a fantastic job with communicating with myself. Review from Google
May 2018: I’ve been living here four years now, friendly staffs and very professional, when you have problems they try their best to handle it in a timely fashion. Overall I’ll recommend this place to anybody Review from Google
Apr 2018: Had a very strange experience visiting this place. I wanted information about leasing a 2 bedroom and pretty much had to drag it out of the woman who was not interested in talking to me. Perhaps because I look young? She showed me floor plans and after an awkward silence where she did not offer, I asked to see a unit. In the unit there was a bug in the sink. She said "oh, it's dead, it's been there for a while," which made me wonder why no one cleaned it up. Then she went to get it, and it ran away. I went into the bathroom and turned on the fan, which made a loud whirring noise. The other bathroom did the same. This unit contained 'updated' appliances, which didn't look very nice. I asked about crime and she told me to call the police department because she legally couldn't tell me anything. The next complex I visited told me this was a lie. Review from Google
Apr 2018: The most horrible living experience I’ve ever had , our apartment were MICE AND MOLDED INFESTED!! The office says they will talk care of it but never actually come and do anything, I literally had to go out and by my own mice traps !!!! It was the worse . . There are multiple drug dealers who live in the complex , one day i came out the apartment and there were tons of cops and snipers everywhere for one apartment!!! Also around Christmas I saw the police arrest atleast 10 squatters (homeless people living in vacant apartments) it was the worse they have had so many different managers I hope one day they will get it under control .and not to mention the whole time I was living there the gates were broken . Review from Google
Mar 2018: Great value for the money, assuming you don't have any maintenance issues. While the staff wasn't incredibly helpful, you could tell that there were a few staff members who actually cared. Review from Google
Mar 2018: The pros - Great Location My apartment was clean and mostly bug free outside of fruit flies that would come in during the summer when you opened your door The office staff and maint staff were generally nice, and usually got on whatever I requested of them. Although not cheap, the price was competitive with other apartments in the area The con's - Shower heads installed to low. I'm 6 feet tall, and the shower head was down around the base of my neck. Very awkward. Not enough storage space. Even with an apartment with it's floorsize, I would hope for slightly more places to put stuff. Security gate stayed broken a lot. The residents were the ones breaking it repeatedly, so I don't blame management for that. But, it did take to long to get it fixed quite a few times. All those were mostly minor inconviences though. I probably would de Review from Google
Feb 2018: Apartments looks nice BUT MICE MICE MICE infestation in apartment. MOLD ISSUES ETC .Management is horrible. They are sweet. But dont care about issues you have. Takes weeks to months to do anything and gives you the run around over and over and over. I do not recommend at all. Its awful Review from Google
Jan 2018: This place is a joke! Literally everything you can think of goes wrong here. In the summer i was without AC for 3 months. Today 1/31/2018 the whole apartment complex has been without water for two days. They don’t care and they ignore you when things get really bad. This company really needs to do something to compensate the people staying here. The office purposely ignored there residences phone calls because they claimed to have had too many calls coming in. Well duhhhhhhh we been without water for more then 24 hours! Oh and lord forbid you go in the office to get even just a package good luck getting in and out of there. These are just a few things, there are many more. Review from Google

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