Additional Reviews
May 2019: Horrible management. Stay away. Gave a two month notice and would not accept it. Still charged me for the rent for an entire month plus the over-priced month to month rate. They only return emails and calls when they are trying to rip you off for more money. Do not even consider this place. On top of the poor management, the apartments have water stains and appliances do not work well. Review from Google Apr 2019: These People are Frauds..
They took 2 deposits for $200 ($400) for me and a close family members application as well as 2 $99.00 ($198.00) non-refundable administration processing fee. **They took the payment VIA Credit Card**
Prior to the application process, we were informed that the $99.00 administration fee was non-refundable, but the $200 "Good Faith" Deposit WAS 100% refundable "IF" our application was NOT approved. ☆There Were No Other Specifics Stated Regarding The Circumstances Regarding The Deposit Or Administration Fee☆
Well.. From That Point On... AFTER FILLING OUT THE APPLICATIONS (2×) AND PROVIDING THESE FUNDS VIA BANK CREDIT CARD ($299.00 × 2 = $598.00
The leasing agent lollygaged and stalled our application process for almost 2 weeks.
After 2 weeks, we were then told that we were both disqualied. I was told that there was an item on my credit from a previous landlord in a place that I NEVER rented from Review from Google Apr 2019: These People are Frauds..
They took 2 deposits for $200 ($400) for me and a close family members application as well as 2 $99.00 ($198.00) non-refundable administration processing fee. **They took the payment VIA Credit Card**
Prior to the application process, we were informed that the $99.00 administration fee was non-refundable, but the $200 "Good Faith" Deposit WAS 100% refundable "IF" our application was NOT approved. ☆There Were No Other Specifics Stated Regarding The Circumstances Regarding The Deposit Or Administration Fee☆
Well.. From That Point On... AFTER FILLING OUT THE APPLICATIONS (2×) AND PROVIDING THESE FUNDS VIA BANK CREDIT CARD ($299.00 × 2 = $598.00
The leasing agent lollygaged and stalled our application process for almost 2 weeks.
After 2 weeks, we were then told that we were both disqualied. I was told that there was an item on my credit from a previous landlord in a place that I NEVER rented from Review from Google Dec 2018: now that the assistant manager is gone, this place is automatically 5 stars. you won’t find apartments this big with this price anywhere near here!! love this place Review from Google Sep 2018: They charge you for practically everything and offer little in the way of amenities. If you're paying this much for a place--particularly the basement 1/1's--you might as well pay a bit more and get a newer and better complex. Not to mention it takes forever for maintenance to get to you. For that entire complex, they have one dumpster and one maintenance guy. It's abysmal. Review from Google Aug 2018: Very glad to have moved out because of the roach infestation my unit had. I'd open the fridge, there were roaches, I'd work on something with my laptop, a roach would crawl in, even on our move out day, I counted 12 roaches on one wall!! I had requested for pest control several times and of all those times, they only came out once. At a certain point, I gave up and tried to fix the issue myself. Now that I am out, I am being charged for an extensive treatment for the roaches. They claimed they do not have anything on my file for my requests, nor do they realize that this is a COMMON issue for almost all the tenants! They claimed that if I were to have told them, they would have been able to upkeep the issue. (I had to visit the corporate office because no one would answer my call, even then it was a blame game with them trying to still get my Review from Google Aug 2018: These apartments are aging and not well-maintained. don't let the square footage and location distract you from the glaring problems. Avoid.
If you move here, expect to wait weeks and months for maintenance issues to be taken care of--if at all. They usually have only two maintenance men on staff for 100 units (sometimes just one), and they don't tend to keep a stock of replacement parts ready for common issues. I once waited two weeks for a toilet repair because a part was "on order"--a part they could've gotten at Home Depot that day for $5. At one point, I had two separate holes in my ceiling from water damage, and that lasted for over a month while they were "scheduling with the contractor." I've been waiting nine months for another of these phantom contractors to come fix the vinyl floor that's coming up.
When repairs are done, they're Review from Google May 2018: Wow at all of the recent negative reviews. Here I was thinking that maybe my experience was unique. Overall I would give this place a 2.5 vs just a 2, because I did enjoy my first year living here. I'm not sure if management changed during the 2nd year, but since then things have significantly went down hill. I will be completely honest here about my personal experience. Bare with me as this will be lengthy, but again, honest.
Pros: Great location. Pretty spacious apartment overall. Cool, convenient amenities (although you have to maneuver yourself through the gate to access them if you live on the other side). That's about it.
Cons: Ahh where to begin. Well, roaches #1. What others are saying is true. I read a response from management and I just don't believe it to be true that there is any pest control spraying the exterior of any apartme Review from Google Apr 2018: If you watch Fox5 this is the review for you. Many found the other review I posted for this property helpful. As amazing as this is, the review actually is worse than the initial one. If the furnace/carbon monoxide experience didn't generate some improvements I guess I shouldn't be amazed that it actually gets worse. My CR-V was "accidently" towed instead of the RAV-4 they had an order for. The towing agency and this property ping ponged back and forthe on who was responsible, the towing agency stepped up. I mean, it's totally understandable to have your car stolen forcing you to rent a car and miss work. Caroline? What is your issue!? Wellll to my Fox5 audience you probably saw 1 of too many reports about a neighbor almost shooting a 10 month old infant? On the scale of non emergency to emergency, I categorized it as an emergency. The mainten Review from Google Apr 2018: Cheaper, but ROACHES and bugs. No matter what floor you're on, it's an issue. Even on the top floor they appear frequently especially over the summer. It happened at least a handful of times several sightings and every time we have to spray them and the chemicals are in the air for days. They prob crawl in through the fireplace if your unit has one. Noise in parking lot from rowdy undergraduates and you have to walk to the big dumpster to throw away your own trash. Small crampy kitchen. Review from Google Mar 2018: I live here after renewing my lease and I can’t tell you how much I regret it and how excited I am for my lease to be over with so I can be done of this place. Upon moving in they put me in a unit with a broken gas heater that continuously cycled water causing it to continuously trying to heat up the water never actually getting there because there was a leak and it was constantly running making my bill two and $300 a month. Obviously after a few months I noticed I called someone and by the time the office did what they were supposed to do it had been about seven months. (I have to wait for someone to come out they told me I’d have to pay if everything was fine on the gas company’s end and that I should call the office, I contact the office I takes them a few days to even get on it then they send someone out and the only reason maint Review from Google Dec 2017: The location is great, the price is reasonable and the community is clean. So why 1 star? Poorly maintained units. To be fair, the history of neglect must have started long ago. Georgia Natural Gas tagged more than 2 furnaces for carbon monoxide leaks due to improper installation/ventialation, and unless the responsibility has been taken over my sloths, the response is less than admirable. Maintenance in general is unique to this property, and not in an empowering way. Simple things like locks, stove tops, smells of gas and bees may require multiple maintenance requests. If it's gas/furnace related just call Georgia Natural Gas, their familiar with the property and may even fix it for you. The unfortunate part is that when the staff including the regional manager find out their are issues such as carbon monoxide leaks, they didn't provide an i Review from Google Nov 2017: The staff are very friendly, helpful and professional. The staff also host fun events to bring the community together.
The location is Great
The design is nice.
The (mini markets + restaurants + pharmacy) are within walking distance and very convenient. Overall a good place in this area Review from Google Oct 2017: Worst place I've ever lived in.
(1) cockroach
If you wanna sleep with cockroach eat with cockroach please choose this place.
(2) maintenance
I once waited for almost two weeks to have my sink repaired. And it was in summer. Imagine how horrible it was.
(3) rubbish
No one takes care of the rubbish on weekends. If you come to this place on weekends, once you enter the gate you will smell the non-describable adour.
Thanks god I finally left this horrible place. Review from Google Sep 2017: Low end apartment complex. Poorly kept, cockroaches everywhere outside and inside the building (big hole in floor by water heater where critters get in and out), gates are open all the time or broken, and management is a pain in the ass with random charges to your monthly bill. Caught a resident with his hand in his pants pleasuring himself on his porch to a woman walking by. This is not the management's fault but these are the type of neighbors you'll have. They do have a cute little dog park. Parking is no problem. Review from Google Aug 2017: The shitties staff in the world. don't look to get anything fixed in a hurry or anytime soon. don't take anything they say as the truth because someone will come by and tell you what the last person told you was wrong. The area is nice but for the price there are better places to live. I did no heed the warnings of the bad reviewers but I should and now I'm stuck in the place. Review from Google Feb 2017: Awful!!!! I've lived here for 5 months now and I am waiting until my lease is up but this place is terrible. The neighbors above me are always loud and disrespectful and it goes on through the night. My sister tried to tell the office about their loud noise and stomping but they refused to do anything & rather US talk to them. The dryer is horrible, I have to dry my clothes atleast 3 times before they are dry. Do not like the service and office positions change out frequently. Cannot wait to move out of here. Also, our rent price was set at $1400 and it fluctuates between $1700 and $1800 for no reason.
Review from 2/21/17 on Google Feb 2017: Horrible. I've lived all around the Nation, and this is by far the worst place I've had to deal with. Management there is unwilling to work with tenants at all, as it might be an inconvenience for them to actually do work, and that is the front desk personnel are there longer than 2 months. We filed 3 complaints about the fire sprinklers not meeting the code standards, and they ignored all of them until we told them that we reported it to the local fire inspector- they were replaced then within 24 hours. Amongst several other issues, the apartment we stayed in had a very strong mold odor. We had it checked out, turned out there was a leak from the apartment above (thank goodness for the maintenance guy who actually cares about his job), and that issue was fixed, but the mildew smell was not. Review from 2/10/17 on Google Oct 2016: Please do not move in! This place is the worst apartment I have nevered lived in. If you dont want to deal with rude staff, flood, rats in your bedroom, and facilities that never worked, please stay away! I had all those experiences.
Review from 10/4/16 on Google