Additional Reviews
Oct 2019: We've lived here for 2 years already office and maintenance crew are all great as long as you pay your rent on time, which we do so there never are any problems! Thank you all! Review from Google Oct 2019: Office staff is great! Maintenance is amazing, very reliable. We LOVE it here!!! Review from Google Oct 2019: They need new management, new maintenance ,new building new everything they so races. I wouldn't even recommend a blind person to live here. if I could gave them 0 stars i would , it's that BAD . they trash can't wait for the new owners .hopefully new manager too Review from Google Jun 2019: This place could do better for one thing the pools don’t stay open late not only that the pools aren’t open on Sunday which I think they should be especially when we pay rent here I should be able to use the pool on my own free time. The second thing the parking lots could be fixed wit all the pot holes. Three they could put some better lighting in this places so you don’t get scared when your walking your dog or feel like your going to get robbed. Review from Google Jun 2019: This place could do better for one thing the pools don’t stay open late not only that the pools aren’t open on Sunday which I think they should be especially when we pay rent here I should be able to use the pool on my own free time. The second thing the parking lots could be fixed wit all the pot holes. Three they could put some better lighting in this places so you don’t get scared when your walking your dog or feel like your going to get robbed. Review from Google May 2019: Love it here! Maintenance is great and the office staff is super friendly. Review from Google May 2019: I really love this apartment. The ladies in the office are the nicest! Review from Google May 2019: I really love this apartment. The ladies in the office are the nicest! Review from Google Feb 2019: Put down a $100 deposit that I never got back because they said “we don’t have any record of you payingâ€. Unfortunately I didn’t keep the money order receipt and their management is so screwed up because it keeps changing that no record of payment was ever recorded.
We also had a bad leak in our apartment for over 2 months that never got fixed. This was one of several issues that were never resolved. Many service orders were submitted but nothing was ever completed.
We only picked this place because they offered short term leases. It’s over priced and the “remodeling†was embarrassingly awful in the kitchen as they tried to make plastic counters look like granite.
Do not live here. Feb 2019: I've lived here for 3 months. & I've had nothing but issues with my apartment since I've moved in. BUT the ladies in the office are amazing, and the maintenance man usually comes as fast as he can.
The solution to all these problems, is they're moving me to a better apartment! Jan 2019: Very nice managementï¼We lived here long time,the oasis team is the best team we have ever experiencedï¼Very nice ladiesï¼Nice staffï¼ Review from Google Jan 2019: There was a murder here. And bugs not a very safe place to live when they don’t even run background checks! Review from Google Nov 2018: Maintenance is that great been living here for two weeks and just now getting my roof fixed Review from Google May 2018: We've lived for around 6 months no problems with bugs or staff. Although our apartment is clean. Really sweet ladies! Safe place to live Review from Google May 2018: A total scam, the stole my deposit and "Lost" my paperwork for months knowing it would cost more to sue than I would get out of them. Additionally had bug problems and the office also scammed the person I was subletting form. Do Not live here they will rob you and smile at you as they do it. Review from Google Apr 2018: Horrible management they're lazy money hungry and pathetic. They don't fix anything and then claim not to have a work order. I go up to the office at least twice a week. i try to be nice but they mistake that for weak and try to talk to you any kind of way. HORRIBLE PLACE TO LIVE ! They have fleas and roaches. don't STAY HERE no matter how cheap the rent is go somewhere else. Review from Google Nov 2017: I am so happy and pleased from my very first visit to The Rail apartments. The ladies in the office are so great and honestly they made my decision to live here that more easy. I absolutely love living here as the apartment is perfect for me, it's so cute and friendly here and my dog enjoys being able to run around in their dog park. I couldn't ask for more. It has a little bit of everything here I know I made the right decision to make The Rail my place called home. Thank you all to the staff and giving me peace of mind. I am definitely happy living here. Review from Google Nov 2017: We are living since two years here. We love it. First we start to live on 2805 after that we move to 2508. U have no complaints about anything. Review from Google Oct 2017: don't DO IT!!! There's roaches (they don't spray, obviously) and the laundry room smells like something died in it. Seriously. Like something died and no one did anything about it. It was terrifying and disgusting. I have nightmares. No, but really it's a nasty place Review from Google Jul 2017: Just an FYI to those reading this, in the state of Texas a landlord MUST fix issues that pose a threat to a tenants safety or health at his expense and do do within a reasonable amount of time. The courts consider 7 days reasonable. Rodents, roaches, leaks/mold, broken door and window locks ALL fall into this category. Report concerns and all follow up in writing after the initial requests and take videos of concerning issues. Pull the laws and statutes and get representation if you must when basic concerns are not met! NO ONE should be living in squalor! Review from Google Jun 2017: Our daughter has lived there for the past 9 months and has had a good experience. The office team is very attentive and any issues that she has had with maintenance has been taken care of in a timely fashion. XXXX is such a sweet employee who went above and beyond when helping my daughter with her departure from the apartments.
Review from 6/3/17 on Google Mar 2017: This place is not too bad, compare with other apartments, it all have same problems---being to old. I just wish they ll have some people to clean the laundry room at lease once every few days, and clean the drying machine a little every other time, it seems every time i m there, it is always dirty.
Review from 3/25/17 on Google Mar 2017: This is the absolute WORST apartment I have ever lived in my entire life. Bugs, roaches, mosquitoes are everywhere from the first day of move in ( 8 months ago ) and now this place is infested by fleas and mouse!!! AC/HEATER is awful, it's very noisy-old and wasting lots of money for electricity bills. The maintenance trying to fix the problems ( after calling to the office for SEVERAL time to come and fix something ) but they can not fix anything because every thing is too old and must change to the new one but the manager ever never wants to spent any money for this work.
Review from 3/12/17 on Google Mar 2017: I love living at The Rail Apartments ! Mostly because they have no breed restrictions ! & no weight limit for pets ! The staff is super friendly & accommodating! I would recommend these apartments for anyone who is looking !
Review from 3/7/17 on Google Nov 2016: I have been living here for 5 months and so far they have been people friendly and they have been there right on time with fixing all of my problems. I would lease again.
Review from 11/2/16 on Apartment Ratings